Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat service :) We had our viewings with Rico Luis whom helped us trough all the paperwork after. We immediately loved the property and thanks to the help of Rico and Callum everything went smooth.
Really recommend it! Coopers is a highly trusted agency and we will surely be reccomend it to everyone.
Alice · 12 November 2019
Agent replied · 10 November 2024
Dear Alice, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico & Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleExcellent service from start to finish. Always kept informed of everything that was happening and the staff were always willing to help. Always polite and courteous and if I had to leave a voicemail, the staff always called back promptly. Special thanks go to Rico Luis, nothing was ever a problem. Well done all.
Graham · 11 January 2019
Agent replied · 9 January 2025
Dear Mr Dean,
On behalf of Rico and Coopers Residential thank you for finding the time to leave us a review.
It's always brilliant to receive positive feedback and to hear that the service you received was courteous and polite.
It was a pleasure dealing with you also and if we can be of any assistance in the future please do let us know.
All the best.
Best Regards
Coopers Residential
★★★★★ 5/5
GoogleThe quality of service/communication received was of the highest standard.
It was a pleasure to retain David Jenkinson/Coopers for the sale of my property, having bought previous from David/Coopers, they were my go to choice to use.
The buyer was fully qualified and exchanged within 6 weeks.
Would use again and recommend to others.
D · 12 December 2018
Agent replied · 10 December 2024
Good Morning, thank you for the kind review of Coopers Residential and in particular the West Drayton branch and David. Kind regards, Coopers Residential
★★★★★ 5/5
GoogleRico and the boys did an exceptional job, along with the solicitor's they recommend. Not only did they manage to sell my house in 2 days but got all the paperwork sorted and contracts exchanged in 8 weeks. A very professional team, I would recommend them to everyone.PositiveProfessionalism
Paul · 10 January 2021
Agent replied · 9 January 2025
Dear Paul, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 2/5
TrustpilotDisappointing, little care for a good customer experience
Apologies in advance for the length of this review, but I feel it’s important to share my experience in full.
Mahnaz · 31 May 2025
★★★★★ 5/5
GoogleI was fortunate to have Rico as the agent for my purchase and I can confidently say that throughout the whole process he was great.
He was always happy to help with any queries and concerns I had right from initial viewing through to completion.
Would highly recommend Coopers!
Karan · 11 January 2020
Agent replied · 9 January 2025
Hi Karan, thank you for your kind review and comments about Rico.
★★★★★ 5/5
GoogleThe best estate agents in the area. Maintained high professionalism throughout my purchase. Were very responsive and always got back to me. I dealt with the same agent through my whole purchase which was great and he was great!
Would recommend.
Shyam · 11 November 2021
Agent replied · 10 November 2024
Dear Shyam, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 1/5
TrustpilotUnhelpful and Unprofessional
Unhelpful and Unprofessional, Avoid Cooper’s Lettings
AT · 4 September 2025
★★★★★ 5/5
GoogleGreat service received from start to finish from Callum. Booked the initial valuation with him over the phone, very professional and honest throughout the whole process. Helped progress the sale from start to finish. Would highly recommend.PositiveResponsiveness
Scott · 10 January 2022
Agent replied · 9 January 2025
Hi Scott, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI would highly recommend Coopers due to their professionalism and service. Rico in particular was highly diligent in keeping us informed at every stage of the purchase and as a first-time buyer I found his wealth of experience indispensable. Would definitely use their services again.
Marcelo · 11 January 2020
Agent replied · 9 January 2025
Dear Marcelo, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 1/5
TrustpilotExtremely unethical
Extremely unethical. They loot landlord's, please be warned before you let them let your property.
Anonymous · 10 May 2025
★★★★★ 5/5
GoogleCoopers were the best! Rico and the whole team help us in every step of our very frustrating selling process. They were very professional and arranged the viewings always according to our availability and found us a buyer really quick. The service was excellent..
Yohan · 12 November 2019
Agent replied · 10 November 2024
Dear Yohan,
Congratulations on the sale of your property, Rico and the team at West Drayton are very pleased we were able to help with every step of the process.
Thank you for your review and we wish you all the best in the future.
Regards
Coopers Residential
★★★★★ 5/5
GoogleExcellent service provided by Rico. We were able to buy our first time in under 3 months and had great communication with the team throughout. Would definitely recommend. Thanks for all your help!PositiveResponsiveness, Quality, Professionalism
Nica · 11 November 2021
Agent replied · 10 November 2024
Dear Nica, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleI found Coopers very professional and Rico and rest of the team very helpful. They have arranged me viewings when requested and happy to clarify my queries patiently since I am a first time buyer. I would happily recommend them to anyone looking buy/sell.
Rijwan · 11 January 2019
Agent replied · 9 January 2025
Dear Rijwan,
Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback.
Being a first time buyer it's fantastic to hear that you had such a good experience with our West Drayton team and particularly with Rico, as a company we pride ourselves on local feedback.
We're so pleased you're happy with your new home, and hope you will enjoy it.
Regards
Coopers Residential
★★★★★ 5/5
GoogleExceptional service from Rico at Coopers. A great estate agent who does what he says he will, is honest and will mange your expectations and timescales perfectly. Would highly recommend speaking with Rico if you are looking to buy or sell your house.
Craig · 12 November 2018
Agent replied · 10 November 2024
Dear Craig, thank you for the kind review of the West Drayton Branch. Rico is really glad to be of assistance. If we can help with anything in the future don't hesitate to give Coopers a call or pop in to one of our 6 branches situated throughout the Borough. Kind regards, Coopers Residential.
★★★★★ 1/5
TrustpilotA very poor estate agents
A very poor estate agents, Guido and Mark are very unprofessional
Paul · 7 May 2025
★★★★★ 5/5
TrustpilotCherelle at Coopers Hillingdon
Dealing with Cherelle at Coopers in the Hillingdon office for our house sale has been a very positive experience. She is always friendly and helpful. Available to speak to when contacting and makes the process much easier.
AJ · 22 March 2024
★★★★★ 5/5
TrustpilotCherelle at Coopers Hillingdon
Dealing with Cherelle at Coopers in the Hillingdon office for our house sale has been a very positive experience. She is always friendly and helpful. Available to speak to when contacting and makes the process much easier.
AJ · 22 March 2024
★★★★★ 5/5
GoogleCallum Keane at Coopers managed to stay calm and focused on our sale even through evictions and lock-downs. He always gave us good advice and his professionalism was outstanding. We would unhesitatingly recommend him and Coopers.PositiveProfessionalism
Sandy · 11 November 2020
Agent replied · 10 November 2024
Dear Sandy, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
★★★★★ 5/5
GoogleThe whole team at Coopers (Rico, Callum and Ben) have been a pleasure to work with throughout the process of selling my property - while this has been a stressful period, they have remained supportive and done what they could to ensure this was all progressed in as timely manner as possible. Thanks!
Alex · 10 January 2023
★★★★★ 5/5
GoogleCoopers are fantastic agents! From start to finish they always happy to help and offer advice. Special thank you to Mr Rico who accompanied viewings and help find our first home which we are so happy with.
Wasim · 26 December 2019
Agent replied · 24 December 2024
Dear Wasim, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Rico has been doing such a good job for you throughout what we know is always a difficult process, we're looking forward to working with you in the future. Thanks again, Coopers
★★★★★ 5/5
TrustpilotProperty rent and management
I have moved to Coopers to rent and manage the property, as I need reliable partner to keep the property up and running. So far, very happy with the service and proactivity showed (particularly with agent TW). thanks!
Javier · 15 December 2023
★★★★★ 5/5
GoogleProfessional experience from the start of the flat selling process. Clear advice given. High quality brochure provided. Felt confident with Coopers. Kept me informed every step of the way. Were very supportive when the process was stressful.
Jane · 16 December 2023
★★★★★ 5/5
TrustpilotDealing with Ella really made the…
Dealing with Ella really made the process simple.
Paul · 6 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
