Trusted Agent profile · Highworth
Verified
★★★★★
173 reviews across 2 platforms
36 High Street, Highworth, SN6 7AQ
Richard James's office in Highworth, at 36 High Street, is rated 4.7 out of 5 across 173 reviews on two platforms, including 169 Google reviews rated 4.8.
Every review we hold for the Highworth office, from every platform, shown as written. First names only.
5/5
GoogleI would like to thank Avril and Grant for their help with my recent purchase, I know they were selling the property and get their commission from the sale but I felt that they gave me impartial advice when needed and were open and upfront …
Thank you for your review and 5 stars Andy! Glad you had such a good experience with Richard James. I will pass this back to our Highworth Office and let them know. Good luck in the future
1/5
GoogleSo disappointed and had to pull out of a property purchase due to lack of disclosures. Waste of both mine and vendors time, plus I’m out of pocket having had to pay conveyancing fees. Agent needs to be more transparent and honest to avoid these situations.
Hi Liza, we are sorry to hear that you've not had the best experience with us. I understand that you have spoken to the Highworth Branch Manager recently, and I hope that this has helped answer your queries and concerns. All the best.
5/5
GoogleWhat can we say...outstanding, first class agency and totally recommended! Richard James offer a highly professional, personable, informed and trustworthy service, for what, can be a highly stressful process. Ross and the team are utterly …
Jill, thank you ever so much for such a wonderful and glowing review. We are always pleased to recieve good reviews, and even more pleased when they are a positive as this one. We will be sure to pass on this message to Ross and the rest of the team. Have a great day!
5/5
GoogleAmazing bunch of guys. Super special Avril couldn’t have been more tenacious and attentive. Made me feel like we were the only sale she was looking after. Grant was happy to go above and beyond to keep things moving forward, even hand …
Thanks for the review Rebecca
5/5
GoogleLaura went above & beyond to make this sale happen & it wouldn't have happened without her. Thank you.
Thank you for the lovely 5 star review Tom
5/5
GoogleAvril Brown was very helpful, professional and went above and beyond to make sure my parents had a smooth house sale, would highly recommend anyone selling or buying their home to speak to Avril at Richard James.
Thank you so much for the kind words! We are thrilled to hear that Avril provided such excellent service to your parents. We pride ourselves on going above and beyond for our clients, and we appreciate your recommendation. If you need any more assistance in the future, feel free to reach out!
5/5
GoogleI can not recommend Richard James, Highworth highly enough. Grant is the pinnacle of estate agents and his team, particularly Avril, whom I had most of my dealings with apart from Grant, are second to none as well. …
Such a lovely review! Thank you Stuart. We are so pleased you had such a great experience with our Highworth team
5/5
GoogleAvril has been amazing from start to finish. She arranged a viewing that suited our working hours, gave us plenty of detail about the property and arranged further viewings with the vendor. …
I'm so glad to hear that Avril has been providing you with such amazing service throughout your home buying journey! It's wonderful to have someone so friendly and professional by your side, especially as first-time buyers. It sounds like you are in very capable hands!
5/5
GoogleHaving recently sold our house in Highworth, we found Grant and the Highworth team, particularly Avril, thoroughly professional, friendly and courteous throughout the process. Nothing was too much trouble and I was particularly impressed by …
Thanks Sue! So pleased you had such a great experience using us. Good luck with the move
5/5
GoogleRichard James dealt with our house sale quickly and efficiently. Thank you.
I'm so glad to hear that Richard James was able to help you with your house sale quickly and efficiently. If you have any more needs in the future, feel free to reach out!
5/5
GoogleAvril Brown has been a massive help and support and her communication is exceptional. I would use Richard James again purely for her professionalism .
Thank you for the lovely 5 star review Lisa!
5/5
GoogleAvril Brown has been very hands on with my house sale and has been very proactive throughout the whole process. I would recommend Richard James.
Thank for the review Joanna! We will pass this back to Avril
5/5
GoogleI have recently used Richard James to sell a property. I found the Highworth team very easy to work with, their honest opinions and good communication meant I knew where we were at every stage. Thank you to all the team there, espeically Mark and Laura for ensuring everything went smoothly.
Thank you for the lovely 5 star review Jonas!
5/5
GoogleI have recently used Richard James to sell a property. I found the Highworth team very easy to work with, their honest opinions and good communication meant I knew where we were at every stage. Thank you to all the team there, espeically Mark and Laura for ensuring everything went smoothly.
Thank you for the lovely 5 star review Jonas!
1/5
GoogleWorst chain of estate agents I have ever used . Would be zero stars if the option was available. Use mcfarlane's . I bought my new house through mcfarlane's, in swindon. They were absolutely flawless, above and beyond, brilliant service. Honestly cant praise them enough
5/5
GoogleExcellent service from both Mark and Laura. Cannot thank them enough for their help and advice which enabled me to finally achieve my move to a new home on the Isle of Wight.
Thank you for the 5 star review Peter
5/5
GoogleIncredibly friendly, informative and efficient team at the Highworth branch of Richard James. They kept us informed every step of the way and answered any questions we had though out. Highly recommended.
Thank you for taking the time to share your positive experience with our Highworth team! We're thrilled to hear that you found them friendly, informative, and efficient. We appreciate your recommendation and look forward to assisting you again in the future.
5/5
GoogleI have known jack for many years and he is a top class estate agent who always goes above and beyond for his clients - he helped me with the purchase of my first home and gave me invaluable advice when it came to sorting out my mortgage which is a confusing time for any first time buyer. I will definitely be using Jack in the future
Thank you so much for your kind words about Jack's exceptional service as an estate agent. We are thrilled to hear that he was able to provide you with valuable advice during such an important milestone in purchasing your first home. Looking forward to assisting you with any future real estate needs you may have!
5/5
GoogleAfter having negative experiences with some other estate agent firms recently we really appreciate the excellence service provided by Georgia and Mark at Richard James Highworth. Their communication and customer service was excellent and made what is a stressful time easier. Would highly recommend : )
Thank you for the lovely 5 star review Stefan! We are so pleased we were able to help you after such a bad previous experience. Wishing you all the best
5/5
GoogleWe purchased with Richard James and they were fantastic. Great communications at all times. Maintained regular contact between us and the Seller and made the whole buying process very smooth.
Thank you for the lovely review!
5/5
GoogleI would just like to say how happy I am to move into my new property found for me by Richards James . It has exceeded my greatest expectations , and I will not be moving again , because I have found my forever home . Although the process of …
Thank you for the 5 star review Peter. We are so pleased you are all settled in your new home and we wish you the best of luck
5/5
GoogleFrom start to finish, Richard James estate agent have been impeccable. Mark visited us initially and was efficient, knowledgeable and authentic. Excellent communication including a whatsapp group set up for quick fix comms. The house was on …
Lesley, we are so pleased to hear this! Mark and the team are fantastic and we are so glad you have had this experience with us. We will be sure to pass this on to them them directly.
4/5
GoogleNice to deal with,in particular Avril & Lisa. Flowers and voucher a nice touch on completion.
Hi James, Thanks for the review. We have passed your feedback to the team and directly to Avril and Lisa. Really pleased we have been able to help you move and you enjoyed the completion gift.
5/5
GoogleI cannot speak highly enough of Hayley Walden. Nothing has been too much trouble for her, she has kept in touch with me, answered all my queries, called me when she said she would and has made a complicated house move less stressful than it …
Thank you for the lovely review Amanda
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
