Every review we hold for the Highworth office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleGot our business with a high valuation then almost immediately was urging us to accept the first offer that was much, much lower, and lower than any of the various valuations we'd had, and much less than we eventually got. Classic estate …
Nigel · 2 October 2019
Agent replied · 15 June 2024
Thanks for bringing this to our attention Nigel. We strive to improve and ensure we provide an outstanding customer service. We can only apologise you feel you haven’t received this and we will make sure we look into this further and see where we can improve this going forward
★★★★★ 5/5
GoogleI've just sold my property with Richard James: the period wasn't the easier, just after the Covid lock down. Despite this, all Richard James agents have been very helpful, marketing and suggesting the right steps: from beautiful pictures to …
Silvia · 2 October 2020
Agent replied · 25 October 2024
Thank you so much for sharing your positive experience of working with Richard James during a challenging period. We're delighted to hear that you found our team helpful and responsive throughout the sale process, and we're thrilled that … More
★★★★★ 5/5
GoogleVery positive experience with Richard James during a recent house purchase. They were excellent at every step of the way - from initial viewings with Fredy, through to offering and all the way through to completion (with Jo maintaining …
Charlie · 2 October 2020
Agent replied · 15 June 2024
We are thrilled to hear about your positive experience with Richard James! We are delighted that Fredy and Jo were able to assist you every step of the way and that you found the team so helpful throughout the process. Thank you for your kind words and recommendation - we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleReally enjoyed dealing with the Team at Richard James. I bought a house where they were the agents and they were, friendly, efficient and helpful. Very happy to recommend them for either buying or selling a property.
Rhett · 22 May 2021
Agent replied · 15 June 2024
Thank you for this lovely 5 star review Rhett! :-) We are so pleased to hear this and will pass it on to our team in Highworth.
★★★★★ 5/5
GoogleThis is the second time we have sold our house with Richard James & we would have absolutely no hesitation in recommending them! We received fantastic service from start to finish, the team regularly keep you updated on the progress of …
Mandy · 2 October 2019
Agent replied · 15 June 2024
Thanks for the lovely review Mandy! We will pass this back to the staff in our Highworth Office. Good luck with the move!
★★★★★ 5/5
GoogleAbsolutely 5* service from the Highworth Richard James branch! Couldn't fault Avril Brown's help, care and time on the house we were buying through them. Communication was brilliant, made it very stress free on that side of the sale! And …
T&T · 2 October 2019
Agent replied · 22 May 2026
Thank you for the review Tim! Brilliant news you enjoyed your experience with us. Customer service is our number one priority
★★★★★ 5/5
GoogleFollowing an extremely frustrating period of trying to sell our property with other estate agents, we were approached by Richard James, advising us on the service they could offer. Somewhat sceptical but in need of a sale, we decided to …
Jon · 2 October 2019
Agent replied · 15 June 2024
I'm glad to hear that you had a positive experience with Richard James and that they were able to successfully sell your property after a frustrating period with other agents. It's great that they were able to market your property … More
★★★★★ 5/5
GoogleWhen you're buying / selling a house, it's probably the biggest purchase or sale you'll make. You need it to be done efficiently, you need good communication, fast responses to both calls and emails and an excellent balance achieving the …
Will · 2 October 2019
Agent replied · 22 May 2026
Thank you so much for sharing your positive experience with Richard James Highworth and Avril Brown! We are thrilled to hear that you found our services efficient, communicative, and stress-free. Your satisfaction is our top priority, and … More
★★★★★ 5/5
GoogleWe have had a very good experience with Richard James. The whole team (Jo, Sue, Avril, Grant, Mark, Sharon, Hayley) have all been fantastic right from start to finish. They have all been very patient, very professional and have given us …
Katie · 2 October 2018
Agent replied · 15 June 2024
Katie, Thanks for the review. Great to hear you had such a good experience. We have passed it on to all of the team for you and look forward to helping you or your friends and family in the future. Thanks
★★★★★ 5/5
GoogleEveryone at Richard James in Highworth --- Avril, Grant, Sue & Lisa, and also James --- is extremely professional, knowledgeable, efficient and proactively helpful. Not only could they hardly have done a better job of selling my home, or …
Clare · 2 October 2018
Agent replied · 15 June 2024
Thanks for the review Clare! So pleased you had such a great experience with our Highworth Office! I will pass this back to them
★★★★★ 5/5
Google100% recommendation from us! We received an outstanding service from our agent Avril Brown. Constantly updated via phone and email throughout the whole process. Nothing was too much trouble, and we really appreciate how she made the …
Jo · 2 October 2019
Agent replied · 15 June 2024
Thank you so much for your glowing review! We are thrilled to hear that you had a fantastic experience with Avril Brown. Providing top-notch service and ensuring a stress-free process for our clients is always our goal. We truly appreciate your recommendation and kind words.
★★★★★ 5/5
GoogleBrilliant service, fantastic communication after over a year still the same great level of quality throughout.
Chris · 22 May 2023
Agent replied · 15 June 2024
Thank you for the 5 star review Chris
★★★★★ 5/5
GoogleWas a great experience as a first time buyer Avril brown was very knowledgable of the area and provided us with all the information we needed, will definitely enquire and hopefully buy with her again👍 …
Mike · 22 May 2020
Agent replied · 25 October 2024
I'm so glad to hear that you had a great experience with Avril Brown as a first-time buyer! It's wonderful to hear that she was knowledgeable and provided you with all the information you needed. Looking forward to helping you again in the future! 👍 …
★★★★★ 5/5
GoogleRJ in Highworth have been efficient with our appointments and our viewings. Avril in particular has a warm and friendly manner, answering all of our queries thoroughly and professionally. Thank you for your support RJ.
Ruby · 22 May 2020
Agent replied · 25 October 2024
Hi there! We are thrilled to hear about your positive experience with Avril and our team at RJ in Highworth. Thank you for taking the time to share your feedback, we appreciate it! It was our pleasure to assist you, and we look forward to continuing to provide you with excellent service.
★★★★★ 5/5
GoogleI've been dealing with Avril for 10 months now. She's been a constant guide & help to me through each stage of selling & buying our property and I wouldn't hesitate to use her again
Jackie · 22 May 2019
Agent replied · 15 June 2024
Thank you Jackie for your review! So glad you have a good experience with Richard James Estate Agents and Avril specifically! We will pass this back to her.
★★★★★ 5/5
GoogleWhilst seeking a valuation on our property from Grant, we took onboard helpful advice and guidance which resulted in 5 viewings, an ‘in excess’ offer & a confirmed sale within 12 days. …
Lisa · 2 October 2019
Agent replied · 15 June 2024
Thanks for the review Lisa! So glad you had such a great experience with us
★★★★★ 5/5
GoogleThought the team were excellent and helpful and provided realistic advice.
L · 22 May 2023
Agent replied · 15 June 2024
Thank you for the lovely 5 star review!
★★★★★ 5/5
GoogleProfessional, knowledgeable and courteous throughout. We cannot fault Richard James’ Highworth team. They have supported us every step of the way in our house sale and we would not hesitate to recommend them.
Emily · 22 May 2019
Agent replied · 15 June 2024
Thanks for the review Emily! I will pass this back to the Highworth team
★★★★★ 5/5
GoogleAvril and Grant provide fantastic customer service. They've made a stressful situation less so by providing us with feedback so that we knew where we were in the purchasing chain. …
Nora · 2 October 2019
Agent replied · 27 August 2024
Hi Nora, Thank you so much for the 5 star review. We are so pleased you had such a great experience with our Highworth branch. We will pass this lovely review back to them
★★★★★ 5/5
GoogleHad a good time, good food and friendly service.
Diane · 22 May 2023
Agent replied · 15 June 2024
Thanks Diane for the lovely review
★★★★★ 5/5
GoogleVery happy with the friendly and efficient service.
Kenneth · 22 May 2023
Agent replied · 15 June 2024
Thank you for the lovely review!
★★★★★ 5/5
GoogleWe want to say a huge thank you to the Richard James team at Highworth. Grant, Avril , Sue and James were so supportive throughout, what a fabulous team .
James · 22 May 2019
Agent replied · 15 June 2024
Thanks for the review James! We will pass this back to our Highworth Office
★★★★★ 5/5
GoogleHave had a great experience with these guys! So informative and helpful. Ask for Jade Allen. She’s got great motivation and is also very friendly. …
Amanda · 2 October 2020
Agent replied · 15 June 2024
Thank you for the glowing review, Amanda! We're thrilled to hear that you had such a positive experience with us and that Jade Allen was able to assist you so well. We appreciate your kind words and look forward to serving you again in the future.
★★★★★ 4/5
GoogleGrant, Avril, Sue and Lisa are a great team when it comes to selling your house. Alex in sales progression kept us updated and supported us through the process. Thanks everyone!
Jonathan · 22 May 2018
Agent replied · 15 June 2024
Jonathan, Thanks for the review. We are pleased you have had a positive experience with the Highworth team and we look forward to helping you again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
