Richard James Highworth reviews

★★★★★ 5/5

Google

When you're buying / selling a house, it's probably the biggest purchase or sale you'll make. You need it to be done efficiently, you need good communication, fast responses to both calls and emails and an excellent balance achieving the best for both the seller and the buyer, as well as minimizing stress. Richard James Highworth, and in particular Avril Brown, have got this ☝nailed.

Will · 16 June 2020

★★★★★ 5/5

Google

Had a very good experience dealing with Charlotte at Richard James with the buying my house. Very officiant and always at the end of the phone or email when I needed help. Highly recommend.

Billie · 23 November 2025

★★★★★ 5/5

Google

Cannot fault the service and overall experience from start to finish. As a purchaser quickly Mark identified our requirements and limitations and worked hard to facilitate a deal to get it over the line to suit all parties. To also have Laura follow up the conveyancing process on an almost weekly basis was useful to keep the sale on track. I would highly recommend this team!

Anne · 9 October 2024

★★★★★ 5/5

Google

The overall service and support provided by Hayley was fantastic. We were kept up to date at all times, which gave us confidence that our move process was was being handled quickly and efficiently, where possible. I would definitely recommend Richard James.

David · 22 May 2023

★★★★★ 5/5

Google

A very positive experience selling our house with Richard James, in what has been a difficult market. Good advice to start with to make it more marketable and great presentation of the property. A special thank you to Avril and Alison for handling the sale and to Sharon Clark for chasing the progression and keeping us informed.

Geoff · 22 May 2020

★★★★★ 5/5

Google

Amazing service, Laura was very friendly and helped in making sure everything went smoothly with the purchase couldn’t have asked more!

Bradley · 22 May 2024

★★★★★ 5/5

Google

Great service and easy to deal with as well as being flexible. Great recommendations for trade contacts. The service from Hayley was great too, always communicative and a very positive approach to any challenges. Thank you

Oyku · 22 May 2023

★★★★★ 5/5

Google

Great service from Richard James. Laura Woolley and Ellis Smith we very instrumental in getting a difficult purchase over the line. It nearly fell through due to solicitor delays. But their proactive management of vendor frustration got this over the line. Highly recommended.

Fenibo · 16 May 2025

★★★★★ 5/5

Google

Great estate agents, all staff professionals and work hard. Only thing we would’ve done differently is not use the recommended solicitors, but otherwise Richard James are fab! Quickly sold our house and kept us updated throughout will use again for sure! 5* service!

Carly · 16 May 2025

★★★★★ 5/5

Google

Richard James have been very helpful with the sale of my Mother's property. The sale was dealt with very smoothly and professionally. Special shout out to Hayley and to Mark who were both incredibly helpful and lovely people to work with. …

Sandy · 2 October 2022

★★★★★ 5/5

Google

Georgia was incredibly proactive in showing me properties before they even came on the market to give me the best chance of securing my new home. She listened carefully to my requirements and didn't waste my time with houses which didn't …

Emma · 2 October 2022

★★★★★ 5/5

Google

First class service from Charles and James very informative about the area in which the property was situated , the history of the property , local activities and provided additional information offered within a short timescale. Very polite approachable and enthusiastic.

Malcolm · 6 June 2025

★★★★★ 5/5

Google

Quick and easy process selling, had a shared ownership property which was on the market with another company for 6 weeks prior and not one viewing, listed with Richard James and had multiple viewings within days of listing going live and sold quickly, the sales progressor was excellent and kept us informed of any updates through out the process.

Ash · 9 October 2024

★★★★★ 5/5

Google

Very good estate agents. Grant was excellent to deal with and very honest with us. Avril was incredibly professional, personable and just a pleasure. The photos they took made our place look amazing and stood out from the crowd. My wife and I have got to know them well and I'd recommend using them.

Phil · 22 May 2020

★★★★★ 5/5

Google

Laura was very helpful in driving our purchase forward and keeping in touch. Very responsive and approchable.

Angelina · 16 May 2024

★★★★★ 5/5

Google

Jo at the Highworth Branch has been nothing but fantastic! We are first time buyers and Jo's knowledge of the buying process has shone through. She is professional and her communication throughout has really put us at ease as first time buyers. We highly recommend Richard James!

Chloe · 22 May 2021

★★★★★ 5/5

Google

We owe a huge thank you to Avril Brown, who kept the momentum going to ensure out purchase went through. Having dealt with many real estate agents during our search for a new home we commend her for her professionalism, her trade knowledge and her up beat personality. Thank you, Avril. (And team)

Steve · 22 May 2019

★★★★★ 5/5

Google

Paul and Laura did a brilliant job securing our sale and supporting us up to completion day. Without their help we would not have got over the line before the stamp duty increase. I totally recommend this Agent!

Simon · 17 April 2025

★★★★★ 5/5

Google

Avril was so helpful and friendly with the sale of my mum and dad’s house. Avril was sensitive and showed so much empathy throughout having lost both my mum and dad in the last two years, it has been a very difficult time, Avril was amazing!!

Jacqui · 22 May 2020

★★★★★ 5/5

Google

We have just sold our house through Richard James - Highworth and cannot recommend them enough. The team (particularly Avril) were professional, helpful and responsive throughout the whole process and always on hand should we need anything at all. Thank you for making the whole process so effortless!

Lottie · 22 May 2019

★★★★★ 5/5

Google

Thank you for all your help in fixing an appointment for me at a suitable time, and showing me the flat in Highworth. There was plenty of time to view without rushing and to think about all aspects. Would recommend you as an Agent.

Fiona · 22 May 2020

★★★★★ 5/5

Google

Very impressed with the service I have received throughout from Ross, Fredy, Nicola and the team. Right from the start, realistic, incredible pictures and extra touches, great communication... and right through to the sales. We had a …

Josh · 2 October 2021

★★★★★ 5/5

Google

Excellent customer service. I was provided with regular updates, often with sound advice and next steps. Overall I was very impressed with the service I received to get me over the line with my house sale and purchase.

Martin · 23 February 2025

★★★★★ 5/5

Google

Thoroughly recommend Avril, so friendly and professional. Knew lots about the area , was thoughtful enough to bring a local map for us. Didn't rush the viewing, we far exceeded the usual 15min slot usually afforded. Was more than happy to …

Suzanne · 2 October 2020