How many reviews does Benham and Reeves Highgate have?

Benham and Reeves's Highgate office has 517 reviews across two platforms: 109 on Google, 408 on Trustpilot (across the whole business).

What is Benham and Reeves Highgate's rating?

Benham and Reeves Highgate is rated 4.6 out of 5 across all 517 reviews, and 4.7 out of 5 on Google from 109 reviews.

Where is Benham and Reeves's Highgate office?

Benham and Reeves Highgate, 38 Highgate High Street, N6 5JG.

Trusted Agent profile · Highgate

Benham and Reeves Highgate reviews

4.6

★★★★★ Excellent

517 reviews across 2 platforms

38 Highgate High Street, N6 5JG

Part of Benham and Reeves, see every office.

Benham and Reeves's office in Highgate, at 38 Highgate High Street, is rated 4.6 out of 5 across 517 reviews on two platforms, including 109 Google reviews rated 4.7.

4.7 / 5

109

Reviews on Google

This office

408

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Highgate office, from every platform, shown as written. First names only.

5/5

Google

From handling documents to maintenance, Benham & Reeves - Highgate has been very professional, efficient, and helpful. Thank you Ivan, Thuraya, and Tamae for your very swift, clear, and professional communication and instructions. Definitely recommend Benham & Reeves - Highgate！

Echo · 24 February 2023

Agent replied · 24 February 2024

Thank you very much Echo for taking the time to leave your highly positive feedback here and for rating us with five stars. Ivan and all of us here really appreciate it. - Emily, B&R

5/5

Trustpilot

A great service from B&R

I let my flat through B&R and find them to be really efficient. Kayleigh Weston is so easy to deal with and really responsive.

Jamie · 2 April 2024

Agent replied · 4 April 2024

Thank you very much for taking the time to tell us about the efficient service you are receiving from Kayleigh in property management, we appreciate you sharing a five star rating here which is a great encouragement to the team and thank you for your continued custom.- Ruth, B&R

5/5

Google

Di, Joanna and Sylvie were fantastic. Super clear, transparent and trustworthy. They've handled everything fast and efficient, no hidden costs or issues. Now happily living in Camden!

Ed · 25 January 2024

Agent replied · 24 February 2024

Thank you Ed for sharing a five star rating here. We're very pleased to hear you've had such a positive experience renting with us. We hope you enjoy your new home! - Ruth, B&R

4/5

Trustpilot

Responsive team

Responsive team to respond to all types of queries and issues.

Samantha · 31 March 2026

Agent replied · 11 June 2026

Thanks Samantha, we are glad to hear our team are responsive and supportive too. Thanks for your custom. - Emily, B&R

5/5

Google

Professional and friendly people. Readily offer help to resolve issues between tenant and landlord, if any, especially by Raj Miah, the Branch Manager. Have been dealing with B&R for over twelve years and very happy with their agency service.

Salman · 13 July 2025

Agent replied · 13 April 2026

Hi Salman, we appreciate you taking the time to leave a review for the landlords service you are receiving from Raj in our lettings team. We are glad you are benefiting from all our services this past twelve years and we value your continued trust and custom. - Ruth, B&R

5/5

Trustpilot

The B&R staff was very kind and…

The B&R staff was very kind and helpful. They clarified all our questions and helped us to have a smooth process while renting a flat. We definitively recommend them. Kevin, Ana e Maria were amazing!

Melina · 28 June 2023

Agent replied · 21 February 2024

Hi Melina, thank you for sharing a five star rating here and for telling us you've found renting with us such a great experience, this is great to here and we hope you are enjoying your new home.- Emily, B&R

5/5

Trustpilot

Excellent / reliable service

Have used Benham Reeves for a number of years. Very happy overall. Rahim is always approachable, gives good advice and genuinely wants to help. Thank you.

AG · 1 February 2024

Agent replied · 21 February 2024

Hi AG, thanks very much for your kind feedback which is great to see. We're pleased to hear we are meeting your service expectations and appreciate your five star rating shared here.- Emily, B&R

5/5

Trustpilot

New tenant

Benham and Reeves has done a very good job in finding me a new tenant. I must say my letting agent Kevin Lam is very responsive and efficient, his professionalism is greatly appreciated.

SIMON · 6 August 2023

Agent replied · 21 February 2024

Hi Simon, thank you very much for your kind feedback which Kevin and the team are very pleased to see. We're glad to hear our Landlords service is working well for you and appreciate your five star rating here.- David M, B&R

5/5

Trustpilot

I had a smooth and hassle free letting…

I had a smooth and hassle free letting experience with B&R. Rahim kept me informed about the process and the timelines and Anne helped me with all the required formalities to avoid any last minute hitches.

Debaleena · 10 May 2023

Agent replied · 21 February 2024

Thank you Debaleena, we are very pleased to hear we met your services expectations. Rahim and Anne were glad to hear you were happy with their assistance with your property rental.- David M, B&R

4/5

Trustpilot

Good service

Good service! Thank you, Shaun Tan!

Joey · 1 May 2026

Agent replied · 11 June 2026

Hi Joey, its great to hear Shaun from our Woolwich lettings team is providing you with a good service, we are thrilled to hear this. Thanks very much for your continued custom with Benham and Reeves. - Ruth, B&R

5/5

Trustpilot

Review of Working with Kayleigh Weston

I have had the pleasure of working with Kayleigh Weston who has been the property manager for my stay in Beaufort park close to 3 last years. Her professionalism is exceptional, her prompt responses are so good in giving confidence to any request to be resolved and the contractors she has had to take care of any requests (including the boiler and door knob and wine cooler knob and mesh under the wine cooler) were able responses to professionally and timely. I am grateful for her enthusiasm and dedication to make staying here a wholesome experience.

Lawrence · 2 August 2023

Agent replied · 21 February 2024

Hi Lawrence, it's lovely to see such encouragement for Kayleigh here and we really appreciate you sharing a five star rating for the ongoing property management service that you are receiving. Thank you!- Emily, B&R

5/5

Trustpilot

all staff very kindly and ready to give…

all staff very kindly and ready to give me answer

Paolo · 24 March 2026

Agent replied · 21 February 2024

Hi Paolo, thank you for your kind comment shared here, we are glad you have found our staff kind and helpful, this is great to hear. Thanks for your custom with Benham and Reeves. - Ruth, B&R

5/5

Trustpilot

Very positive experience with the help…

Very positive experience with the help from Thomas Grossi. Though huge delay with the home completion due to the current situation, Tom was responding my emails and trying to get more information for me as soon as he can. Thank you very much Tom for all your time and professional service. Highly appreciated.

Sue · 19 October 2020

Agent replied · 21 February 2024

Thanks Sue, we appreciate you taking the time to give us feedback regarding our property sales service. Tom was very encouraged to see this and is glad he was able to meet your service expectations - despite the pandemic effects. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Excellent service! Thank you!

Nick Grossi has been very polite and helpful, always responds quickly when I need him assistance. The whole buying experience was stress free. I cannot recommend them enough! Thank you so much for helping me buy my first home!

Zi · 19 December 2022

Agent replied · 21 February 2024

Hi Zi, Nick and all the Colindale property sales team are very encouraged by your lovely feedback here. We are really glad we were able to play a small part in your first foray into owning your first home. Best of luck to you!- Emily, B&R

1/5

Trustpilot

!!!!Be carefule of this agent!!!

!!!!Be carefule of this agent!!!(Final update: I got back my deposit in full after a time-consuming process which was not necessary.)In short, letting agent is good but property mangement team will unreasonably deduct of deposit at end of lease.1 of issues as example, they diposed landlord's furnitures mistakenly, but said they disposed my stuff remained in flat and charge me £50.Secondly, the property manager tries to ignore my arguments or selectively reply my arguments which is not honest but just trying to force me accept it.Another example is joiner between freezer door and exterior door, because of aged, the exterior door keeps detaching from freezer door, no matter how many times it has been fixed. I also have requested to fix it before end of lease but it quickly becomes detached again after a few days. The Benham requests to deduct deposit on this problem, however, in fact it will alaways detach again.

Wong · 6 July 2023

Agent replied · 21 February 2024

Hi Wong, the process for deposit return takes time when all parties have to agree on dilapidations. Our records show that your complaint was looked into already and you were satisfied with the final outcome so its disappointing to see your 1 star review but we take on board your comments and have relayed them to the management team.- David M, B&R

5/5

Trustpilot

Great team and support from Benham &…

Great team and support from Benham & reeves thanks to Wesley for finding the right home for me and Fiona for all the support she provided, wish them best of luck

Mustafa · 29 July 2023

Agent replied · 21 February 2024

Hi Mustafa, thanks very much for sharing a five star rating here. Wesley and Fiona are very pleased to hear you've felt well supported in your property search and were glad to help you secure the right home. - Emily, B&R

5/5

Trustpilot

Great service

my experience with B&R has always been a smooth, no problems service. I have worked with Ivan for many years and he has always been extremely quick and helpful in finding suitable lettings. Overall very satisfied.

Franco · 21 February 2023

Agent replied · 21 February 2024

Hi Franco, thank you very much for your wonderfully positive feedback about the lettings service you've had from Ivan at our Highgate branch. We really appreciate your custom too.- Emily, B&R

1/5

Trustpilot

Horrendous Experience: Unprofessionalism, Neglect, and Anxiety-inducing Tactics

Terrible experience. They put pressure on you to sign contracts on the spot. I have zero professionalism in emails, with monosyllabic responses like "No." If you try to talk to anyone above the agent, you are fully neglected. They operate like a bunch of shark lawyers, always in favor of the landlords, neglecting completely that you are a human being. It was a terrible, toxic, and extremely harmful experience. I even had an anxiety attack because of them. Avoid them at all costs.

Javier · 22 June 2023

Agent replied · 21 February 2024

Hi Javier, our lettings director has reviewed all the correspondence and could not find anything untoward, it was all routine exchanges between us and yourself. We are sorry you did not like the outcome but the deposit laws are in place to protect applicants, tenants and landlords interests equally, these are not our own laws. Further details can be sent to you if you email to info@benhams.com- David M, B&R

5/5

Trustpilot

Thomas Grossi

Thomas Grossi, Benham & Reeves, Ealing branch is an experienced and talented sales person who is completely reliable ensuring a thorough job from start to finish. My experience of Tom and his awareness of the housing market has always been first class. I would highly recommend him as an extremely nice chap to deal with.

Happy · 8 November 2024

Agent replied · 26 December 2024

Hi, we appreciate you sharing a five star rating here. We are very pleased to hear you've benefited from Tom's property sales expertise and professionalism and are glad to hear you've had such a good service experience with Benham and Reeves, thank you for your custom. - Ruth, B&R

5/5

Trustpilot

Thank you Rahim!

Rahim has always been very responsive and helpful for all my queries. Thank you Rahim.

Debaleena · 27 June 2024

Agent replied · 24 August 2024

Hi Debaleena, many thanks for sharing a five star rating here - we are all very pleased to hear you've been finding Rahim so responsive, he is a long-standing member of our lettings team and its great you are benefiting from his expertise. Thanks for your custom.- Ruth, B&R

4/5

Trustpilot

Friendly and easy to deal with.

S · 8 April 2026

Agent replied · 11 June 2026

Hi SP, thanks very much for your review, we are glad to hear you've found us friendly and easy to deal with, this is great to hear. Thanks for your custom with Benham and Reeves. - Ruth, B&R

5/5

Trustpilot

My letting agent

My letting agent, Rahim Velji, is very professional and helpful.

Aoran · 8 March 2026

Agent replied · 19 June 2024

Hi Aoran, thanks for sharing your lovely service feedback here for Rahim in our Colindale lettings team. We are glad to hear you feel well supported with Benham and Reeves as your letting agent! Thanks for your custom. - Ruth, B&R

5/5

Trustpilot

Exceptional Service

I highly appreciate all the help and support I was offered by Thomas and Nick at Benjamin and Reeves with the purchase of my flat. Thomas assisted with liaising with the seller regarding the offer so swiftly and professionally. Nick helped from the moment of viewing and right until the end. Communication with him was invaluable in keeping things smooth and on track. The process would have taken much longer without his help. Many thanks for everything

Natalie · 22 August 2023

Agent replied · 21 February 2024

Hi Natalie, thanks very much for your five star rating re your property purchase. We are very pleased that you've had such a positive experience and everything went smoothly for you. We value your custom.- David M, B&R

5/5

Trustpilot

Very prodessiona ,helpful and…

Very prodessiona ,helpful and supportive team.At all times with all the enquires during the letting process and after Highly recommend Big thank you to Kevin, Joyce and Maria who assisted with our new tenancy.RegardsAlejandro

Alejandro · 28 March 2023

Agent replied · 21 February 2024

Thanks Alejandro for your lovely feedback about the suport you've had from our Surrey Quays lettings team. We're glad you like your new London home.- David M, B&R

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