Benham and Reeves Highgate reviews

★★★★★ 5/5

Trustpilot

Responsive and Flexible

The team are responsive and are as flexible as possible which is great when you're a landlord overseas. I want to call out Abbas who truly is a pleasure to work with - kind, approachable and ever the professional. Thank you Abbas for making this journey a lot easier for me!

AK · 28 September 2020

★★★★★ 5/5

Trustpilot

Shaun and Edelyn have both been…

Shaun and Edelyn have both been fantastic. I had a great experience and would definitely recommend Benham & Reeves.

Yi · 14 December 2025

★★★★★ 5/5

Trustpilot

Efficient Sales Team

The property sales manager and sales negotiator successfully assisted me in selling my property within a short period at a satisfactory price. They were very professional and reliable and constantly updated me on sales progress. In addition, they were responsive to my needs and coordinated well with other professionals such as my solicitor till the completion of the sale.

Yoon · 16 August 2024

★★★★★ 5/5

Trustpilot

Benham & Reeves

Good customer service... Nick has been a huge help to me whilst buying my first home recently, answered my queries promptly, patiently and made the process smooth. Thank you for making it easy from viewing to completion.

Sultan · 13 November 2022

★★★★★ 5/5

Trustpilot

Pleasure of working with D. Gong and team

We had the pleasure of working with D. Gong at Benham and Reeves for over a decade, and we can't recommend him and his team highly enough. They have consistently gone above and beyond to ensure our letting needs are met, and help the void period as short as possible. Thank you!

Property · 28 November 2024

★★★★★ 5/5

Google

I recently dealt with Benham & Reeves' Highgate office when finding a new rental property and found them to be excellent. Soolmaz was very helpful since our initial viewing, as have other members of staff who have been in contact. The whole process was very smooth - better than other agents I have encountered in the past.

Michael · 26 February 2016

★★★★★ 5/5

Google

A special and huge THANK YOU goes to @Abbas Efir at Benham and Reeves. He is a wonderful person, always available and ready to help in any situation. He always replies politely and quickly making things happen. Thank you Abbas for your professionalism and kindness.PositiveProfessionalism

Palmira · 23 October 2021

★★★★★ 5/5

Google

I have had a really good experience with Benham and Revees. They are extremely helpful. Anne and Maz are absolutely fantastic! They are so approachable and are quick to respond and sort things out. I would definitely recommend them.

Sherneur · 13 May 2025

★★★★★ 5/5

Google

A reliable, professional agent that I recommend. Staff are nice, friendly and helpful. Ivan Hrissimov, in particular, has provide great and efficient service to negotiate the letting contract with tenant for us.

Suky · 29 July 2025

★★★★★ 5/5

Trustpilot

Excellent professional service

Benham & Reeves have been managing our properties for the past 9 years . We truly appreciate the services rendered by their letting agents in finding good tenants and their entire team for managing the properties efficiently. Dele Lawal, Ajay Choli,Maz Oliaei who have been associated with the letting and managing the properties are doing a great job. They are very prompt and efficient.

DR.GIRI · 11 April 2024

★★★★★ 5/5

Trustpilot

thank You Abbas Efir

Since I’ve rented my flat I had the pleasure to be support by ABBAS EFIR. I need to thank him very much for his kindness but above all for his professionalism. He is always prompt in replying and assisting the customers. A very reliable person. Thank you Abbas!

Palmira · 16 October 2020

★★★★★ 1/5

Google

Our experience with these people was poor and included a large rodent roaming the kitchen after a boiler was fitted and a big hole was left in the wall for it to access. This was after months were we chased for a leaking shower, broken drawer handles, sliding door to the garden jamming and not locking properly. We moved out in 2019 and I certainly didn't find them helpful or effective in resolving our issues. As expected the response from B&R states very vaguely they resolved things satisfactorily. The only satisfaction we had was moving out.

Yetunde · 24 February 2023

★★★★★ 5/5

Trustpilot

Recently moved flats with the…

Recently moved flats with the assistance of Di and Joanna, was not straightforward for a number of reasons, however, service was outstanding from these two, would highly recommend Benham & Reeves. Di went above and beyond on numerous occasions, he is a great asset to the company!! Great team!!!

Matt · 10 December 2024

★★★★★ 5/5

Trustpilot

Good experience

I’m writing to express my appreciation to Yoshi Tsuji for the 4th years and the good experience I’ve had with him and his company since day one. Thank you Yoshi and Ayumi.

Shirin · 10 February 2023

★★★★★ 1/5

Trustpilot

One star just for sending emails that I…

One star just for sending emails that I never asked for . I have been living in Spain and now I’m in Italy, never even been to the uk. Do you think you can randomly abuse people from all over with un-requested spam?! I’m fed up with companies that do so.reply to reply: I know how to unsubscribe. But if I never requested you don’t have the right to use my data for your ad in the first place. Stop lacking of respect and wanting to make us look wrong . You are wrong . Bye

Peg · 8 February 2023

★★★★★ 5/5

Trustpilot

Friendly and professional

Good service and very professional. Rahim and Anne are always friendly and helpful. I arrived the property in the late evening and thanks to Rahim waiting for me there.

Tian · 10 May 2023

★★★★★ 5/5

Trustpilot

Supportive and efficient team

We would like to thank Nick Grossi and Thomas Grossi for helping us buying our first home. They have been quick and efficient on every enquiry/ request. Thank you so much!

Customer · 7 March 2023

★★★★★ 5/5

Trustpilot

I am appreciate a lot to Thomas for the…

I am appreciate a lot to Thomas for the high-quality service. Even when my English was not very good, he was very patient and professional to answer all my questions, and also connects me to the rental service . I really recommandate him .

Daniela · 28 June 2021

★★★★★ 4/5

Trustpilot

Letting Services

Professional, responsive and accurate. Thank you

Liew · 7 March 2026

★★★★★ 1/5

Google

Our experience with these people was poor and included a large rodent roaming the kitchen after a boiler was fitted and a big hole was left in the wall for it to access. This was after months were we chased for a leaking shower, broken drawer handles, sliding door to the garden jamming and not locking properly. We moved out in 2019 and I certainly didn't find them helpful or effective in resolving our issues. As expected the response from B&R states very vaguely they resolved things satisfactorily. The only satisfaction we had was moving out.

Y · 23 January 2023

★★★★★ 5/5

Google

I’m very pleased with the service provided. The team is professional, responsive, and has introduced high-quality tenants. It’s been a very smooth and pleasant cooperation.

Jennifer · 13 September 2025

★★★★★ 5/5

Google

Good communication and services. 3.5 years in my tenancy Ivan, Silvana, Ionut and the team are always responsive

Serdar · 25 January 2024

★★★★★ 1/5

Trustpilot

Real shameless scammers

After three months we finally got the deposit back from TDS by filing a dispute against this agency..The adjudicator decided that they were charging two to three times of the deposit than they deserve. We also realised that they are arbitrarily and unlawfully charging a 'checkout fee'. This is deemed unlawful regardless what they forced us to sign. The checkout fee was refunded per the adjudicator's request. Yes.. they will bombard all your coms to pressure you into buying, paying, signing, and the worst part, by twisting the actual laws and regulations against you. Please remain calm, and seek legal help if you feel like that you have been coerced by them. Do not waste more time trying to talk sense with them. As you read their replies here on trustpilot, they never sincerely apologized for anything or admit they did anything wrong. Regarding to the conduct of the agent we are currently preparing a lawsuit. We believe in justice, and would not stop until justice is served.

Charlie · 22 December 2022

★★★★★ 5/5

Trustpilot

Managing agent

Since I’ve moved into my apartment ten years ago, I’ve had an array of different managing agents, that weren’t that efficient. However, when Denisa Markusekova became the managing agent for my property, things changed completely. She is so efficient, and is always on standby to solve any problems with the property. She puts her utmost effort into ensuring that both the tenants and landlords are looked after completely. I have always had full faith in her work. She has sorted so many problems in my flat, from plumbing issues, to furniture replacements, etc, in the most timely manner. I have never had to worry at all. She is a huge asset to Benham and Reeves - and I probably wouldn’t have stayed in this property if it weren’t for her. Sarah,Tenant at cameret court.

Sarah · 16 December 2022