Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had such a great experience with Wye, from the original viewing of our dream property to the completion day. They're absolute experts, and have gone above & beyond so many times for us that I don't even know how I can begin to express enough gratitude. I'd especially like to say a huge thanks to Tracy & Rob. I'd highly recommend Wye to family and friends.
Louise · 28 November 2022
Agent replied · 28 November 2023
Many thanks for the kid Review Louise it was a pleasure to act for you in your purchase and we wish you many years of happiness in your beautiful new home, take care
★★★★★ 5/5
GoogleWye Residential provided a comprehensive sales service with friendly and informative staff.
The sale of our house was expertly guided by Rob who made the whole moving process a breeze and has a thoroughly professional and friendly manner.
I would not hesitate to recommend Rob and the team at Wye Residential to anyone looking for estate agent services.
Tim · 25 August 2023
Agent replied · 24 August 2024
Many thanks Tim, very kind of you and I am pleased you were happy with the service, take care
★★★★★ 5/5
GoogleGreat service - especially Tracy. We sold our property with Wye and after our first buyer pulled out they found me a new buyer really quick. They also found us a fantastic house to buy. All the way along Tracy has kept us updated and chased to move everything as quick as possible. Even throughout lockdown I was informed and supported. She went above and beyond for me as we neared exchange and I am really thankful for everythingPositiveResponsiveness, Quality, Professionalism
Gemma · 25 August 2020
Agent replied · 28 November 2023
Many thanks Gemma, it was our pleasure to help get you moved and we hope you both enjoy your new home, take care
★★★★★ 5/5
GoogleWe originally put our house up for sale with another estate agent and made the decision to go to Wye after they showed interest in our property. Once we had met Rob we knew that he would do his best to get our house sold. Which he did within one week of being the selling agent. Rob and the team were always available when called upon and i would recommend buying/selling through Wye.PositiveResponsiveness, Quality, Professionalism
Michael · 25 August 2021
Agent replied · 28 November 2023
Very kind Michael, it was a pleasure to act for you and Claire, all the best for the future. Take care
★★★★★ 5/5
GoogleSteve and team were absolutely fantastic to work with. Would highly recommend. No attempt to undervalue the property in order to get a “quick sale” - unlike some of the other competitors. Confirmed offer in two weeks, Steve valued and marketed the property perfectly!
Hetal · 26 May 2024
Agent replied · 24 August 2024
Thank you Hetal for your kind review and we wish you every happiness in your new home.
★★★★★ 5/5
GoogleI purchased my property almost 5 years ago through Wye Residential Rob and Tracy were both very helpful at the time and I have just sold the same property using Wye and again received a really good service that felt professional and personal thanks to Ian keeping me updated with what was a very long winded sale no thanks to my solicitors, so thanks again all at Wye Wycombe, would recommend their services.
Kellyd · 28 November 2021
Agent replied · 28 November 2023
Thnak you for coming back to us a second time and for your kind review Kelly, we would be delighted to help should you ever need us again, thanks for recommending us. Take care
★★★★★ 5/5
GoogleWe have just exchanged on the sale of our house in High Wycombe after getting a full price offer. Ian and the team have been fantastic throughout throughout the whole process by keeping us informed and reassured. They always got back to us very quickly when we had a question. We couldn't recommend Wye enough if your looking to sell your house! Ian R - thank you so much for all your help!
Chris · 28 November 2021
Agent replied · 28 November 2023
Thank you so much for taking the time to do this review Chris and we are delighted you were happy with the service, well done Ian excellent work, Chris take care and stay safe
★★★★★ 5/5
GoogleIan was fantastic throughout purchase. Really communicative and helpful, always being on-hand to listen and advise and push when required. Kept a very level head during what was a drawn out and stressful chain and we felt he was genuinely on our side, as well as his clients. Wouldn't hesitate to use them Wye / Ian if we ever moved, or recommend to anyone else.
Alix · 28 November 2022
Agent replied · 28 November 2023
Many thanks for a lovely review Alix and a massive well done to Ian, take care
★★★★★ 5/5
GoogleI sold my house recently through Wye Residential High Wycombe. Steve Harnett helped me through the process. I was selling as an executor for my late mother. Steve was very professional, friendly and knowledgeable and most importantly, kept me informed. Steve and his team gained many viewings on the house and achieved the asking price for which I was pleased. I would use Wye Residential again in the future. Thank you.PositiveResponsiveness, Professionalism
Karl · 11 January 2022
Agent replied · 28 November 2023
Many thanks Karl for your kind review and we are delighted you were happy with the service you received, take care and stay safe
★★★★★ 1/5
GoogleAn estate agent from wye came round to value our flat and told us his valuation which I did not agree with but he said this is how the market is at the moment. I explained that our flat has been been completely renovated and had a lease extension but don’t think he was listening. Went to JNP and there valuation was spot on and we sold 5 days later minus 3000 from sale price. If we went with wye on his valuation we would have lost 32000. Maybe wye should
do training and could help to have a better understanding of lease extensions.
So be warned if you get a valuation from wye get a second value. Don’t think it was a case of buck the trend. It was just a mistake regarding a valuation
Sean · 26 November 2024
Agent replied · 11 November 2024
Despite all of the pre-valuation and prep work we do before attending a valuation, which guides us as to where the price point should be, it appears that, on this occasion , the negotiator who attended your property may have underestimated the significance that the lease extension and the refurbishment would have. I am sure you were provided with comparable evidence to support and help quantify the valuation given as it is very rare that this would happen. This being the case we apologise for this unintentional misjudgement. However, we are delighted that you achieved a figure in line with your expectation. We do conduct extensive training on all matters concerning leasehold properties and each valuation is discussed prior to an appointment by all the valuation team but, just sometimes, a particular property does buck the trend. We hope you are happy in your new home and wish you all the very best.
★★★★★ 5/5
GoogleI put an offer in for a flat with Wye Lettings and as I am relocating from Germany, the referencing process was quite complicated and difficult. Lisa and the team from Wye supported me very much along the way and were woderfully patient and understanding to help me set up everything. Super fast responses and lovely, friendly team all of them. I'm super happy to be renting with them from now on.
Vivien · 28 November 2021
Agent replied · 28 November 2023
Many thanks for the kind review Vivien much appreciated and a massive well done to the lettings team, great work
★★★★★ 5/5
GoogleOne of the best agency I ever deal with. Good care about their clients, very professional and great to work with. Robert and Lisa was more than helpful in finding me and my daughter flat to rent and dealing with the sale of my house. They was extremely honest, upfront and updated with what's going on in the market. Always available to answer my questions and through the whole process. Highly recommended!
Ewa · 28 November 2021
Agent replied · 28 November 2023
Many thanks Ewa and may we say what a pleasure it was to help you move and may we wish you all the very best for the future in your new home, take care
★★★★★ 5/5
GoogleHaving been to a couple of other letting agents and having a poor service from each one, you can imagine my thoughts at the beginning when Wye lettings came in the picture. I can honestly say, I could not have asked for a better letting agency or Letting Negotiator (Lisa Kearney). I LOOOOOVE my pad and the service received was fantastic from start to finish. Nothing was too hard and everyone are happy to help. Couldn't have asked for a better team to show this area just how a "Great" letting agents should operate. Thank you Lisa and everyone at Wye Letting :), from a happy customer.
Femi · 29 November 2019
Agent replied · 28 November 2023
What a lovely review, thank you Femi, Lisa is a massive asset to us and a hard working skilled negotiator, I am pleased we appear to stand out from the rest, take care
★★★★★ 5/5
GoogleThank god for Wye Estate Agents.
I originally put my flat for sale in Q4 of 2017 with a near buy national estate agent.
They found me a "buyer". Several months went buy before they got a mortgage approved etc.
Then on contract exchange day my buyer pulled out without the agent knowing. Total shambles..
I then put my Flat back on sale with Wye and within 3 weeks they found me a genuine buyer for full asking price. Wye's communications were outstanding and Ian R filled me with confidence and delivered everything he promised.
There is no tie in contracts unlike other estate agents. I highly recommend them.
Michael · 29 November 2019
Agent replied · 28 November 2023
Thank you for your kind review Michael, Ian is an excellent agent and we are delighted the communication level has met with your approval, the no tie in contract is something we pride ourselves on, we believe all clients should have the freedom on judging agents on performance alone and without being locked in to 6 month contracts.
★★★★★ 5/5
GoogleA massive heartfelt thank you to Ian Richardson of Wye Residential who has been so energetic and determined to bring all of the pieces together for the chain to complete and been wonderfully supportive, calm and reassuring regarding the whole process. Ian set up an email group between myself , the estate agents and solicitors so that we could all remain updated throughout which was a great idea.
I thoroughly recommend the professional, efficient and very friendly service- although personally don’t plan to move again for a very long time!
Denise · 29 November 2019
Agent replied · 28 November 2023
Many thanks for the detailed review Denise and we are so pleased Ian's ability to think out of the box made such a difference to you and your move, as and when you do decide to move again we would be delighted to help again, all our very best wishes for the future.
★★★★★ 5/5
GoogleThis review is somewhat overdue but I have been recommending Wye Residential and in particular Steve Harnett to everyone! He is highly experienced, down to earth, keeps communication flowing and there's no 'estate agent' speak! He writes the property's particulars in a straightforward honest manner which I really appreciated. He puts the human into estate agency! He's recently got several offers on a property that a friend was selling as part of her late father's estate. I'd instantly recommended Steve to her as she was stressed and grieving and I knew Steve would handle things in a professional, compassionate, honest manner and I was right. Even though I've moved out of the county I still tell anyone I know, who's selling, to contact Wye Residential because they stood out a mile from the several other agents I initially met with. A rare gem!
Michaela · 29 November 2019
Agent replied · 28 November 2023
Many thanks for taking the time to write a review Michaela and we are delighted you have been happy with the service and thank you for recommending Wye.
★★★★★ 5/5
GoogleIf you need to buy or sell, go no further than Wye. Rob and his team have been amazing, they do what they say they will. Rob has always been at the end of the phone for any problems I have had, if he is away from the office you know exactly who is dealing with his clients in his absence. I have had a let’s say a ‘challenging’ time with my solicitors, Wye have always guided me in what to do next.
Thanks again Rob (and office manager Tracy) you have helped keep this as stress free as possible!
Elaine · 29 November 2019
Agent replied · 28 November 2023
Many thanks Elaine for your kind review and a challenging time with solicitors has got to be the biggest understatement of the year but so glad you and Kevin will be in your new home and planning your forthcoming wedding, all at Wye wish you the very best for the future, it was a pleasure to act for you
★★★★★ 5/5
GoogleI first purchased my first property from Wye Residential in High Wycombe back in 2013. When it came to selling up in 2018, I made no hesitation in going back to them as they had provided a good service. I was sceptical about online estate agents when first putting my property on the market, so decided to stick with an established local agent that I had used before.
Due to anxieties around “Brexit” and other challenging market conditions, it took nearly 20 viewings to snap up a buyer. This was no fault of the Wye Residential Team however and they remained totally professional and committed to selling my property, always making suggestions and promoting my flat to potential leads that came into their offices. I never gave up on their expertise and remained loyal, not once thinking about going to another agent.
Special mention to Steve Harnett, one of the partners in the business, who provided a truly personalised service and maintained an excellent relationship with me from start to finish. I thank the whole team at Wye Residential in High Wycombe for a professional service and highly recommend them.
Riten · 29 November 2019
Agent replied · 28 November 2023
Many thanks for taking the time to write this lovely review Ritan we are delighted you have achieved your dream and it was our pleasure to act for you, all the best for the future.
★★★★★ 5/5
GoogleWe are in and settled thanks to the consistent patience, guidance and advice from all at Wye Residential, High Wycombe during the sell of our home. In particular we would like to thank Darrell who was always with us through our journey during all procrastinations, nothing was of any bother to him, always calm and reassuring, thank you very much Darrell. We would also like to thank the entire team at Wye who were always courteous and professional whether showing us around properties or and in particular, when showing our property. I have no hesitation in recommending them for your move. Once again a sincere thank you to you everyone.
Kevin · 29 November 2019
Agent replied · 28 November 2023
Many thanks Kevin, it was totally our pleasure to act for you and assist in your move. Take care
★★★★★ 5/5
GoogleWe sold our first home through Wye and 8 years later once again they have not failed us. It is a pleasure to say the service is still on point from beginning to end. Staff are friendly, professional and approachable. They are truly a strong team still to date and no matter how big or small an issue they are always willing to help and advise on matters. Thank you to everyone at Wye especially Rob for your hand in another successful move.
Carlene · 29 November 2019
Agent replied · 28 November 2023
Thank you Carlene, as you know its all about the people and we are lucky enough to have the same people here that were here when you moved the first time and delighted to hear the service levels have not changed, we wish you and your lovely family all the very best for the future. Regards
★★★★★ 5/5
GoogleI cannot fault Wye Residential's services at all. From viewing right through to exchange/completion the team have been great. In particular Rob and Tracey have been extremely helpful, and I'd like to thank them for making the process (for a first time buyer) a seamless experience. Always on hand for the simplest of queries and making sure we were happy at each stage of the process. I would highly recommend using Wye Residential if you want a professional and friendly service for what can often be a stressful time.
Katie · 29 November 2019
Agent replied · 28 November 2023
Many thanks Katie for the review, it was a pleasure to be of help to you both buy your first home together, and I must say you have bought one of the nicest properties I have seen for a long time, we hope you are very happy there and wish you the best for the future.
★★★★★ 5/5
GoogleSceptical about estate agents? Then don't be about Wye Residential. They were superb. From the time we first met Steve we were filled with confidence and his and the businesses honesty were established immediately. Steve and his team kept us up to date with all developments of our purchase, the good and not so good. Communication was excellent.there was always someone at the end of the phone to answer our queries. Viewing appointments were made in a timely manner and always someone professional to meet us.
We would have no hesitation in using or recommending Wye Residential in the future. They are real credit to their profession. Thank you.
David · 29 November 2019
Agent replied · 28 November 2023
Thank you David for such a comprehensive review, we are delighted you were pleased with the service and we hope you will be very happy in your new home, Kind Regards
★★★★★ 5/5
GoogleMy partner and I have been so impressed with the service we have received by Wye Residential. As first time buyers, we often felt clueless and unsure on certain processes but Tracy Anson was always on hand to offer support and advice for any query or concern we had. We really did go to Tracy for her advice on absolutely everything, even before our Solicitor as she made us feel so at ease and was always happy to help. I never had to wait on hold, nor did I ever feel rushed off the phone and all emails were responded to within the hour. Buying a property is arguably one of the most stressful times in a persons life, but Wye really did reassure us every step of the way and helped keep us calm! Wye will be our point of call for any potential move in the future. Thank you!
Nicole · 29 November 2019
Agent replied · 28 November 2023
Many thanks Nicole, Tracy is a real asset to our team here and she genuinely wants to help whenever she can, we are delighted that came across so evidently, we will be delighted to help should you need us again and we hope you enjoy your first home.
★★★★★ 5/5
GoogleExcellent service. We initially instructed them months ago but had to go through the eviction process first. Rob was so helpful with his advice that we were able to carry it through without involving solicitors. The sale was complicated too as we had to separate the flat from the garage legally and, again, they gave us informal advice. Once the property was empty, they marketed it really well. They gave us a realistic valuation, they were honest with what prospective purchasers would expect and, following their advice, an offer was made really quickly. Once the offer had been accepted, Tracy kept us in the loop so that contracts could be exchanged. I would definitely recommend them and the team is approachable, friendly and manage expectations perfectly.
Victoria · 29 November 2019
Agent replied · 28 November 2023
Thank you Victoria for taking the time to write the review, we are so pleased you and Ollie were happy with the service, it was a real pleasure to act for you.
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