Trusted Agent profile · High Wycombe

Wye Residential High Wycombe reviews

★★★★★ Excellent

778 reviews across 1 platform

15 Crendon Street, High Wycombe, HP13 6LJ

Wye Residential's office in High Wycombe, at 15 Crendon Street, is rated 4.9 out of 5 across 778 reviews on 1 platform, including 778 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

778

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Wye Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.

5/5

Google

I'm so happy to recommend Wye Residential as we sit here toasting the future on the second night in what we hope is our forever family home. It helps that they had the listing for the house we loved, but their service has been outstanding throughout and they've been a pleasure to deal with. From Victoria on the initial viewing through Rob's excellent service (picked up by Ian when Rob was away) from offer to completion. Your communication was excellent while you moved our purchase through and we're so grateful for all the chasing you did, thank you!

Lindsey · 29 November 2019

Agent replied · 28 November 2023

Thank you Lindsey and we are delighted you were happy with the service and I am sure you and your lovely family will be very happy in your new home. Take care

5/5

Google

Although this review is somewhat late I had an amazing experience with Wye. Rob was very on the ball with dealing with the sale, very good at communicating with me and put in a lot of effort with both the buyer and their solicitor. I would hugely recommend Wye. Interestingly enough other estate agents had tried to woo me with a higher sale value but after being on the market for 5 months it went for exactly what Wye estimated. Thank you Rob!

WingnutRacing · 29 November 2019

Agent replied · 28 November 2023

Many thanks and it was our pleasure to help, we are delighted you were happy with the service Rob provided and glad he got the value correct. Take care

5/5

Google

I would highly recommend Wye to buyers and sellers alike, extremely efficient, professional and diligent team.  As a first time buyer I was very grateful to the Office Manager, she would update me regularly and explain each stage of the purchasing process. At times, unnecessary delays did cause frustration but the team at High Wycombe were ready to assist. They have an excellent relationship with the local conveyancing teams and are able to push things along on your behalf. A very big thank you to the team, I will definitely be using them in the future when we decide to move property.

Muhammad · 29 November 2019

Agent replied · 28 November 2023

Thank you Muhammad, we are very grateful for your review and are pleased you were happy with the service, we wish you every happiness in your new home. and would be delighted to help in the future.

5/5

Google

From the initial valuation to the completion of the sale of my flat Rob and the team at Wye have been amazing. The viewings were consistent in a very slow market and with Rob's positive attitude we eventually found the right buyer. Throughout this whole experience with Wye I have found the whole team friendly, approachable and knowledgeable and always happy to help and advise where they could. Thank you Rob and team, I have told all friends and family to use you in the future, I know we most definitely will!

Laura · 29 November 2019

Agent replied · 28 November 2023

Many thanks Laura, it was a pleasure to act for you and I wish you and your lovely family all the very best for the future. Regards

5/5

Google

Thank you to Steve and Tracy who have been amazing throughout our property search, buying and completion. Whenever we had a query they would always go above and beyond to respond quickly. Thank you for making this process so easy and stress free we cannot thank you enough and would definitely recommend you to others!

Rob · 30 August 2023

Agent replied · 28 November 2023

Many thanks for the kind review Rob, it was our pleasure to help, take care

5/5

Google

Hi Darrell, Ryan, and Wye Team, We would like to say thank you all for your help and support over the past couple of weeks. You have been amazing! We are first-time buyers, and the communications between myself and the team have been to a high standard, and they are always on hand to help when needed. They made us feel welcome and at easy, we are glad we had the Wye Team throughout. We look forward to working with the team again. We would recommend Wye Residential to all - Outstanding service! Thank you x

N · 17 November 2024

Agent replied · 10 December 2024

Thank you for taking the time to write a review for us and we are delighted that you were happy with the service, we wish you many years of happiness in your first home together, take care

5/5

Google

Recently bought my first house through Wye. Very helpful guidance, quick communication, and friendly agents.

Joseph · 11 August 2026

Agent replied · 11 October 2026

Thanks Joseph, glad we could be of some help to you. Enjoy your new home.

5/5

Google

I am so very happy my husband and I walked into Wye in July this year. Updates on properties have been very forth coming. Especially when we actually found the house we were looking for. The staff have been so very helpful and making things flow so nicely. I have been speaking to Tracy Anson over the last few weeks, who has been our number one👏🏻always friendly and bubbly. When she says she will call you back, that's what she does! Her customer service and knowledge have been fantastic and really on ball, especially when you are feeling stressed...! I will definitely be recommening Wyes to friends & family. Thank you, Wye, and thank you, Tracy!! 5*

Angela · 16 November 2024

Agent replied · 23 November 2024

Thank you Angela for your kind review, it has been such a pleasure to help you and massive shout out to Tracy who doesn't always get the gratitude she deserves, congrats Angela, well done Tracy

5/5

Google

I recently purchased my first home with the help of the team at Wye, and I couldn’t be happier with the experience. From start to finish, they were incredibly supportive, knowledgeable, and responsive. As a first-time buyer, I had many questions, and they took the time to guide me through each step, making the whole process much smoother and less stressful than I anticipated. Their expertise and dedication made all the difference, and I’m grateful for their assistance. I highly recommend Wye to anyone looking for a reliable and professional property agent

Alloyd · 10 November 2024

Agent replied · 10 December 2024

Thank you very much Alloyd for your kind review, it was a pleasure to help you and we wish you many years of happiness in your beautiful new home, take care

5/5

Google

Moved into our house a month ago so time to reflect on our experience with Wye Residential. They were very professional from the first phone call to the exchange and handover of keys. A special mention to Steve and Victoria who were great throughout the purchase. Communication was of the highest standard and speaking to the vendor stated she had experienced a great level of service too. Wishing Wye Residential a prosperous 2020 Tony & Clare

Tony · 28 November 2020

Agent replied · 28 November 2023

Thank you Tony for taking the time to review us and the service we strive to provide, it was our pleasure to help and may we wish you and Clare a very Happy New Year

5/5

Google

Massive thank you to Ian Richardson for your help during my recent house sale. Ian has been very helpful, professional and honest throughout my rollercoaster sale. The ups and downs experienced were through no fault of Ian or Wye but they handled it all with complete professionalism and kept me updated throughout. 100% recommend Ian and all the team at Wye Residential, great agency company and a pleasure to work with.

Alison · 28 November 2021

Agent replied · 28 November 2023

Massive thanks for your review and your kind words about Ian, it was our pleasure to help you move and we hope you will be very happy in your new home in Hazlemere Alison, take care

5/5

Google

I would like to thank Rob, Tracy and the wider Wye team for their professionalism and promptness when guiding me through the completion of my property. I am a first time buyer so had little knowledge of what the process entailed but Wye made what can be a stressful process to be as pain free as possible. I would highly recommend their services.

Charlotte · 28 November 2022

Agent replied · 28 November 2023

Many thanks Charlotte for your kind review and we cant wait to give you the keys on Friday to the lovely apartment you have just bought, we wish you every happiness in your new home. Take care

5/5

Google

Wye Estate Agents have been amazing with the sale of my flat. Rob Mackay is so knowledgeable and patient and was always at the end of the phone when i needed help or advice. He kept me updated on a regular basis, and was always ready with a solution , to what seemed like a never ending problem . I would highly recommend - 5 star service. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Sue · 25 August 2021

Agent replied · 28 November 2023

Many thanks Sue, what a complex set of problems your flat posed us and what a journey we went on together, a one bed flat with a short lease unable to be extended as the management company had been struck off by companies house and the freehold reverted to the crown, a rare but as we know not unsortable set of problems, it was a pleasure to act for you and help you through the maze of challenges we faced, take care Sue and thank you again

5/5

Google

Having had 4 local estate agents come to value my property and pitch their services I am 100% confident I made the right decision in appointing the team at Wye. From the outset I felt I was given realistic expectations. Through the viewing process it was nice to receive feedback about what viewers liked and didn’t like so much about my property. Once an offer had been received and accepted Rob, Tracy & the team were exactly what you’d hope for in what can be, as anyone that has sold or purchased a home knows to be, a stressful time. Being readily available and quick replies to phone calls and e-mails made the whole process that much easier. I would certainly recommend Wye to anyone looking to sell their home and have done to a neighbour looking to move soon. Many thanks to all at Wye.

Richard · 28 October 2024

Agent replied · 11 November 2024

Many thanks for your kind review Richard and it was a real pleasure to act for you, we wish you all the very best for the future. Take care

5/5

Google

We bought a flat through Wye Residential and the team were superb from start to finish. They went above and beyond their role to see if they could help when we encountered stumbling blocks in the process and I couldnt recommend them more. We were weary from flat searching with a different estate agent as nothing seemed to fit the bill and 5 minutes before closing time approached Rob at Wye Residential. He didn't tell us to come back another time, but systematically went through what we would prioritise in a place and what we would compromise on. He then took us to see the perfect flat that very evening. He clearly knew what he was doing in the questions he was asking and helping us balance requirements. From then on we had some challenges with the sales process and Rob was always the first one to find a way around them, even while he was on holiday! Tracey was also a huge help. Thanks all. Elizabeth

Elizabeth · 29 November 2018

Agent replied · 28 November 2023

Thank you Elizabeth, it was lovely to help you and Jack find your first home and we hope you are both very happy there and that married life is treating you both well. Take care

5/5

Google

The team at Wye have handled the sale of my property like total professionals. Out the big estate agents in High Wycombe they take genuine care and attention over their clients. You are not a number at Wye, you are a person that is valued and communicated with. During the time my property was on the market all viewings where organised ahead of time and with minimal fuss. Once offers had been accepted and the solicitors got to work regular updates from all sides meant that everyone knew what was going on and any issues could be solved before they grew out of hand. Particular thanks to Ian R who has handled everything through to the end.

Pete · 29 November 2018

Agent replied · 28 November 2023

Thank you for taking the time to review the service we provided to you during your recent move and we are delighted you are happy with it, we have passed your gratitude on to Ian and wish you the very best for the future, again many thanks

5/5

Google

With us being first time buyers we have to say what an amazing service Ian and the team provided! From start to finish we have been fully supported and coached along the way. Not only that but Ian was there for us when I was worrying about almost everything, and has spent the last few days constantly pushing things along to help us meet our deadline. We can't wait to enjoy our house and it's all thanks to you. We will definitely use Wye Residential in the future.

Emma · 29 November 2018

Agent replied · 28 November 2023

Emma, thank you so much for your review and for your kind comments on the service provided by Ian during your purchase, it was lovely to be able to help you secure your first home and Ian passes on his best wishes to you both for your future life together and would be delighted to help you out in the future should you be in need of our services. Enjoy the house.

5/5

Google

Wye did a brilliant job selling my 1 bed flat, from start to finish Rob was there to help me, it’s a really personal service. Rob was very supportive when I was worrying about things at various stages and helped move things along. I highly recommend using Wye, they are not only extremely experienced but caring and helpful and achieved a great price for the sale. An offer came in after about 5 weeks which is what Rob had predicted. Another reason I chose them in the first place was how friendly and helpful Abigail was on the phone. If you’re buying or selling in Wycombe then go for Wye! I’d certainly use them again. Thank you!

Sally · 29 November 2018

Agent replied · 28 November 2023

Many thanks for your kind review Sally, it was a pleasure acting for you and I will pass on your complements to Abigail, once again, many thanks

5/5

Google

We were first time buyers, moving to the ‘suburbs’ from Central London, so buying was a bit of a stressful and daunting experience for us. But Wye Residential had the most amount of properties on their books and when we went into their office, everyone was incredibly friendly; suggesting other perfect properties for us to look at and made it such a wonderful experience. We found our new home on the first viewing and made an offer, which was quickly dealt with and agreed. Our chain was a little bit difficult and we were calling Wye Residential non-stop out of worry, but Tracy went out of her way to get information for us and update us constantly. Buying a house can be a horrible experience at times, but Tracy made it bearable and we’ve now exchanged and could not be more excited. Thanks team!!

Jo · 29 November 2018

Agent replied · 28 November 2023

Many thanks for taking the time to review us Jo and we are all delighted you have now exchanged on your new home, we are happy you were pleased with the service and with Tracy in particular, all the boys and girls in here work so hard to maintain the level of service we strive for during what can be a very stressful time for everyone and it is fantastic when individual members are staff are singled out for praise. Once again, many thanks

5/5

Google

I cannot recommend Wye Residential highly enough. From the first moment I contacted them to the day I handed the keys in they provided an outstanding service to my elderly and disabled mother. They took all of the stress away from her and got her flat under offer for a fantastic price in record time. I would particularly like to thank Rob and Tracy for everything, especially the aftercare as my sale was going through. If anyone in my family ever moves again within their area they will be our first call. A reliable Estate Agency with integrity putting the customer at the heart of what they do. Thank you.

Gayle · 29 November 2018

Agent replied · 28 November 2023

Many thanks for the review Gayle, we are all so pleased your mum is moved and settled, she is such a lovely lady it was a real pleasure to be of help in her move nearer you and her grandchildren, we would be delighted to help in the future should you or your family need us, take care

5/5

Google

I bought my property through Wye a couple of years ago and had a positive experience as a buyer, I wasn't pushed and was able to view the property numerous times over the buying process. Therefore I chose to sell my property through Wye recently, as I wanted my buyer to have the same experience. I have experienced so many pushy agents that really put you off even viewing properties, but Rob and the team are really personable and actually care about getting a buyer and the right one for you. They have been a huge help at pushing the sale through, keeping me updated regularly and I have barely been involved with chasing my solicitor. We exchanged yesterday so I am very happy. I would definitely recommend Wye!

Hannah · 29 November 2018

Agent replied · 28 November 2023

Many thanks Hannah, it has been a delight to act for you and my very best wishes for the future

5/5

Google

Thanks to Rob and the team at Wye. It was a pleasure to work with such diligent, communicative and friendly people. They made the whole process very stress free even when the unexpected occurred. Many thanks

Daniel · 3 August 2024

Agent replied · 24 August 2024

Many thanks Daniel, we wish you many years of happiness in your new home, it was a pleasure to act for you, take care

5/5

Google

Knowing first had how stressful buying and selling can be, from booking our first viewing to getting to an exchange of contacts, the team at WYE have been friendly and helpful every step of the way. With our purchase in particularly being far from straight forward, having an experienced agent Rob Mackay and his team at hand made the difference. A big thank you to WYE Residential and a big thank you to Rob. Charlie and Rebecca

Charles · 29 November 2019

Agent replied · 28 November 2023

Thanks Charlie, pleasure to help you guys, enjoy your new home

5/5

Google

I have just bought my first home through Wye and it was so easy and stress-free! Rob MacKay was very helpful with all the questions a first time buyer would have as well as keeping me updated via emails/phone calls. It can be confusing process but Rob kept me feeling relaxed beginning to end, I can’t recommend Wye enough. Definitely speak to them if you are looking to buy or sell your property in the local area as their friendly and professional manner make them easily the best estate agents in the area.

Lina · 29 November 2017

Agent replied · 28 November 2023

Thank you and we look forward to helping you move in the future :)

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Questions about Wye Residential High Wycombe

Has Wye Residential won any awards?

Yes. In The Trusted Agent 2026 awards: Wye Residential, High Wycombe won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Wye Residential High Wycombe hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near High Wycombe.

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