Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleWye Lettings have managed my property portfolio for over 4 years. They will have found me over 30 tenants during this time. I have always found them to be professional and the whole team is very knowledgeable about the legal position of landlords and tenants.
Every tenant has told me that they represent me really well, and have been very supportive from viewings to moving in dates.
As a lettings partner, they have always given me sound advice about rent pricing, furnishing, maintenance issues, etc.
Other agents try to tempt landlords with marketing the property at a higher rent level, but when they don't find any takers, they persuade you to drop the advertised rent anyways. I have always found that Wye Lettings will give me an honest appraisal of the rent that each property will achieve and they always find a suitable tenant with thw right credentials and attitude to treat the property well during the course of their tenancy.
Keep up the good work, and thank you very much for all your support over the last 4 years. I look forward to working with you for the foreseeable...
Atul · 28 November 2020
Agent replied · 28 November 2023
Many thanks Atol for your comprehensions review and we are delighted you are happy with the service you have received for years, your comments about realistic rental valuations are very apt. Take care and thanks again for the review
★★★★★ 5/5
GoogleThis review actually starts sometime in 1987 when Steve Harnett one of the partners of this estate agent helped my mother move into the house she has just sold. She sought him out to sell the house 33 years later.
As a family we have found the level of service from Wye Residential outstanding, we live in Swansea so to be able to do it remotely in such an efficient way has taken a huge load from us.
We've found all the staff to be excellent but special mentions to Victoria who was always cheerful and communicated with us excellently over small but important matters and Steve who clearly has a wealth of experience in the local market and put my mum's mind at rest from the outset.
Ian · 28 November 2020
Agent replied · 28 November 2023
Many thanks Ian for taking the time to write such a lovely review we are delighted you found the service matched your expectations and we hope your mum gets happily settled in to her new home.
★★★★★ 5/5
GoogleThe best local estate agents.
I sold my house through Wye estate agents, they made sure the house was advertised well and they made sure we had lots of viewings. if fact we had three offers in the first couple of weeks. it really was not an easy sale, but all the staff pulled out all the stops to make sure it all went through smoothly. I would recommend anyone to use this estate agents. Well done and thank you everyone.
Kate · 28 November 2020
Agent replied · 28 November 2023
Many thanks for your kind review Vernon, it was our pleasure to help you. Regards
★★★★★ 5/5
GoogleWe had a fantastic experience with Wye. After being on the market with purple bricks for months with no movement, we decided to get some quotes from other estate agents. Wye were very responsive and gave a lot of advice. Their rates are competitive and within days my flat was on the market with them. Unlike purple bricks, they actively found people to look around the flat in a time where the property market is slowing down. We always had clear feedback from viewings and advice on when/if to drop our price. After we found a buyer and eventually our property, they helped us through the process and chased solicitors and other agents to make sure we exchanged. I would highly recommend Wye to anyone in the area.
Kirsty · 28 November 2020
Agent replied · 28 November 2023
Many thanks Kirsty, I am so pleased we were able to help you in your move and we wish you both every happiness in your new home.
★★★★★ 5/5
GoogleWe sold our house through Wye Residential late last year after it being on the market for around a year with another agent. Our agent was Ian Richardson and from start to finish he kept us updated, (even when he was off!) and was honest, professional and realistic. The other agents who showed our house to viewers were also polite and always left the house tidy and doors locked. Everyone we dealt with was very helpful any issue we had was dealt with. We were also recommended to there broker Neil who took time to visit our house for any appointments and secured us a mortgage we very happy with and was also as thorough and professional as his colleagues at Wye. Overall we were very happy with the service we got from Wye and although we are very happy with were we are now if we were to ever move again we would certainly be using them.
Michael · 28 November 2020
Agent replied · 28 November 2023
Many thanks for your review Michael and nice to hear Ian and Neil did a good job for you, he is an excellent agent, glad you are moved and happy.
★★★★★ 5/5
GoogleAbsolutely fantastic service from Wye from start to finish. It has not been without it headaches (no fault of Wye's I might add) but without the unwavering support, persistence and reassurance from Ian Richardson every step of the way, I 'm not sure I would have made it through in one piece!! Thank you so much for all of your help and quick responses to every email, call and query. Keep up the good work.
Becky · 28 November 2021
Agent replied · 28 November 2023
Thank you Becky for your kind review, Ian is indeed an excellent agent and we are delighted you have been happy with the service and his support. Thanks again, take care
★★★★★ 5/5
GoogleI had previously purchased my property through Wye Residential Sales Office and the experience was so positive, that when I was selecting an agent to help assist in the letting of my property, there was no doubt that I would use Wye. From the initial valuation to successful placement of a tenant it has been a very swift and smooth process. Special thanks go to Lisa K and the other agents in the High Wycombe office. I would not hesitate in recommending to use Wye for the sale or rental of your property!PositiveResponsiveness, Quality, Professionalism, Value
Rachael · 25 August 2020
Agent replied · 28 November 2023
Thank you Rachael for the review and we are so pleased you were as happy with the service of our lettings team as you were with the sales team, great work team Wye!
★★★★★ 5/5
GoogleFantastic service from start to finish. Lisa and her team at Wye Lettings have been brilliant at helping us secure our home. I would highly recommend.
Lisa · 28 November 2021
Agent replied · 28 November 2023
Many thanks for your kind review Lisa, excellent work Wye lettings thank you all for your excellent work.
★★★★★ 5/5
GoogleFantastic estate agents. Great communication, I unfortunately used bad solicitors, and the only reason this sale is going through, and thankfully no one in the chain pulled out, is solely down to Wye residential.
I have dealt mainly with Steve, who is always friendly, helpful, and has worked tirelessly to sell my house. I am so grateful to them.
This is the 2nd time I have used Wye residential and I cannot fault them.
Alice · 28 November 2021
Agent replied · 28 November 2023
Thank you Alice for your kind review and for coming back to us in the first place, as always it was our pleasure to assist you and we are delighted we got there in the end, all the future and we would be delighted to help you again if you need our service in the future. Take care
★★★★★ 5/5
GoogleI can't recommend them highly enough. It was a bumpy road, but Steve was fantastic throughout the whole process. The friendly team worked hard to make sure any issues or questions were resolved quickly.
James · 29 November 2019
Agent replied · 28 November 2023
Thank you James, it was our pleasure to act for you and your family. Take care
★★★★★ 5/5
GoogleThanks Wye Residential for selling our home in High Wycombe within two days ! Special thanks to Rob and Tracy for being at the end of the phone with all our queries. Excellent local agent professional and pleasant.
Mary · 29 November 2016
Agent replied · 28 November 2023
We like the words professional and pleasant. Thank you.
★★★★★ 5/5
GoogleWye Residential are a fantastic estate agent. From the initial evaluation, to the contracts being exchanged, their service has been excellent. Their communication skills are exemplary and they are a very professional yet friendly team. This is the second time we have used Wye, and fully recommend anyone that is looking to sell or buy a home.
Alex · 30 August 2023
Agent replied · 28 November 2023
Many thanks Alex for your kind words, it was a pleasure to act for you and we wish you all the very best for the future, take care
★★★★★ 5/5
GoogleJust completed a new property deal through Wye Residential, whom I found very professional and friendly. Special thanks to Tracy who guided us and made the whole process very easy.
Hans · 28 November 2020
Agent replied · 28 November 2023
Many thanks Hans, we are delighted you were happy with service we provided, enjoy your new home
★★★★★ 5/5
GoogleSuperb estate agent from start to finish. Very accommodating for initial viewings and kept fully informed throughout the purchase. Steve and his team are very helpful and I highly recommend.
Mike · 28 November 2020
Agent replied · 28 November 2023
Thank you Mike, we are delighted you were happy with the service.
★★★★★ 5/5
GoogleVery professional people to deal with . Prompt reply to any questions I had about buying the flat. Very supportive. Good communication. Thank you Rob.
Company · 28 November 2021
Agent replied · 28 November 2023
Many thanks for your kind review, it was a pleasure to help you in your purchase. Take care
★★★★★ 5/5
GoogleHad a great experience using Wye residential for the purchase of our new home and wouldn't hesitate using their services again. In particular Steve Harnett was extremely helpful and efficiently managed the process.
Michele · 29 November 2019
Agent replied · 28 November 2023
Thank you Michele for the review, much appreciated.
★★★★★ 5/5
GoogleI highly recommend Wey Residential, I bought a house through them and they’re very professional specially Tracy I was so happy with the service she provided me. Thank you
Lama · 28 November 2020
Agent replied · 28 November 2023
Hi Lama, many thanks for your kind review, it was our pleasure to help you, take care
★★★★★ 5/5
GoogleThe sale of our house has seen a general election, Brexit, and Covid-- throughout, Rob, Tracy and their team have never let us down. They have ALWAYS been there for us, making sure that all the information is shared between buyers- we've had four- and their solicitors. They never lost sight of our needs. At last the sale is exchanged and will complete tomorrow. I will miss the friendly, concerned and very efficient team at WYE.
THANKYOU.
Pippa · 28 November 2020
Agent replied · 28 November 2023
Pippa, we are so pleased for you and John finally getting the sale exchanged, it was challenging to say the least, through some of the toughest political and economic times we have ever seen, but we have all come to love you so much, we feel you are part of the Wye family now and will miss you terribly, enjoy your new home in Wiltshire and don't forget us, we wont forget you xx
★★★★★ 5/5
GoogleProfessional from start to finish . Ian Richardson kept us up to date and the office always responded to enquiries . Would highly recommend
Charlotte · 28 November 2021
Agent replied · 28 November 2023
Many thanks Charlotte for your kind review, it was our pleasure to act for you, take care and stay safe
★★★★★ 5/5
GoogleThanks to Rob and his team, nothing was too much trouble and great follow ups with 3rd parties. Strongly recommend this EA 😀 …
Jill · 28 November 2021
Agent replied · 28 November 2023
Many thanks Jill, it was a pleasure to act for you and I hope you and the family will be very happy in your new home, take care
★★★★★ 5/5
GoogleLisa and the team at Wye helped me with renting out my flat to a tenant. Extremely helpful, prompt and professional. Would highly recommend.
Dan_ · 28 November 2021
Agent replied · 28 November 2023
Very kind Dan thank you
★★★★★ 5/5
GoogleAfter reading Google reviews and being recommended Wye Residential by a friend, I contacted the agent for a valuation. From the moment Steve walked in the door to value the house, he and the team around him provided such a wonderful service during a difficult time. The communication was fantastic which always puts you at ease when moving house which can be a very stressful time. I couldn't recommend them highly enough.
Sam · 28 November 2021
Agent replied · 28 November 2023
Sam thank you so much for your kinds words, it was a pleasure to act for you and we are delighted you were happy with the service and communication we provided to you. Take care and stay safe!
★★★★★ 5/5
GoogleDealt with Rob from beginning to end of my purchase and he was fantastic, All responses were within 24 hours and I feel he went above and beyond. I would highly recommend Wye Residential.
Luke · 29 November 2018
Agent replied · 28 November 2023
Many thanks for your kind words Luke, I am glad you were happy with the service we provided to you and we would be delighted to help should you ever need us again, we wish you all the very best for the future in your first home.
★★★★★ 5/5
GoogleI didn’t know Wye but it seemed like a nice office so I dropped in to see if they would do a tenant find for my BTL apartment. They jumped on it straight away and viewed it the same day, and came back with a list of suggestions on decor etc. They got quotes lined up for decorating, gas safety certificate, carpets and deep clean. They looked after the keys so I had to do nothing...except agree the quotes and pay the suppliers. When the work was done they advertised on the main portals and booked a viewing in straight away...and they took the apartment. The contracts, inventory and check-in were done flawlessly. I honestly couldn’t have asked any more of them and highly recommend them.
Neil · 29 November 2019
Agent replied · 28 November 2023
Thank you so much for taking the time to write this review Neil, we are so pleased you were happy with the service, the girls in lettings work so hard in a challenging industry to try and ensure the clients have the kind of experience you highlight above.Once again many thanks
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