Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
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5/5
GoogleThe Wye team were amazingly helpful from the get-go. I wasn't looking to sell straight away but it was good to talk things through and have all my initial questions answered. Rob was especially friendly, pragmatic and down to earth which I really appreciated.
When it was time to put my house on the market they were the obvious choice of the available candidates and they didn't let me down. The sale and the process overall exceeded my expectations and everything went as smoothly as I'm sure it can!
Would recommend unreservedly.
Richard Β· 29 November 2016
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5/5
GoogleRob and the team have been amazing in the way the marketed and supported the sale of my property. Very patient with a few tricky issues. π β¦
Michelle Β· 28 November 2022
Agent replied Β· 28 November 2023
Many thanks for your kind review Michelle, it was a pleasure to act for you
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5/5
GoogleI would highly recommend Wye Residential - High Wycombe. Rob and his team were superb in helping us buy our home. Excellent communication, highly professional and personalised service!
Mehbub Β· 28 November 2022
Agent replied Β· 28 November 2023
Many thanks Mehbub, it was a pleasure to be of assistance to you. Take care
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5/5
GoogleI used Wye ResidentiaI for the purchase of a property in High Wycombe. I found them to be very helpful, courteous and conscientious. They ensured every aspect of the buying and selling "chain" was thoroughly investigated and all participants were fit to proceed. Every communication was dealt with promptly and professionally. I have no hesitation in recommending their services. My dealings were mainly with Steve Harnett, a partner at Wye Residential and his work was exemplary.
Anne Β· 28 November 2022
Agent replied Β· 28 November 2023
Thank you Anne for taking the time to write this review it is much appreciated and we are delighted you were happy with the service we offer and for your kind words about Steve, take care and enjoy your new home,
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5/5
GoogleWe wanted to thank Ian and the rest of the team at Wye for the service you provided us when selling our house, not only did you provide honest feedback, you were also timely with responding to emails, returning our calls and also provided us with valuable advice on the properties we were viewing through yourselves and other estate agents.
Having previously bought through Wye and now sold, we would not hesitate to use you again in the future!
Ashley Β· 29 November 2017
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5/5
GoogleThe team at Wye are absolute stars, and I don't use that term lightly. From the initial home visit, to brochure development, to selling my property in under 5 days, they made the entire selling process understandable, made me feel fully supported at all stages of the sale progression and happily chased my buyer for updates as needed. I would recommend Wye Residential over and above any other estate agents in the area - if you want a positive experience for one of the most stressful things you do in your life, Rob, Tracy and the team are absolutely the way to go.
Bex Β· 30 November 2015
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5/5
GoogleDarrell and the team were fantastic, keeping us posted all the way through the process. If you are looking to buy and / or sell a property in the Wye valley and surrounding areas, then look no further. They are the best around.
Saz Β· 29 November 2019
Agent replied Β· 28 November 2023
Thank you for your review, we are glad you were happy with the service and thnk you for your kind recommendation.
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5/5
GoogleEveryone we have dealt with at Wye have been extremely helpful. We are so pleased with the service we received. Tracy went out of her way to make sure everything went smoothly and kept us informed throughout. Thank you for all your help.
Sophie Β· 29 November 2019
Agent replied Β· 28 November 2023
It was our pleasure to help Sophie and we are delighted you were happy with the service, take care and thank you for taking the time to leave a review.
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5/5
GoogleJust bought our new home in High Wycombe, Tracy and the Wye team were very accommodating to us and managed to allow us multiple viewings at inconvenient times. They guided us the whole way through the process and were very helpful on what we needed to do at all stages. Really happy with how we were treated. Would highly recommend to anyone in the local area :)
Cristina Β· 31 July 2023
Agent replied Β· 28 November 2023
Many thanks for your kind review Christina, we are delighted you were happy with the service and we wish you many happy years in your new home, take care
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5/5
GoogleMoved house with Wye - supported us through a long and difficult chain, buyers dropping out, etc, all with professionalism and good communication. Keira in particular was very helpful at chasing other parts of the chain to understand what was going on.
Riley Β· 3 December 2024
Agent replied Β· 10 December 2024
many thanks for your kind review Riley and we wish you both every happiness in your new home, take care
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5/5
GoogleWye residential are excellent in their business, we have received an exceptional service from Lisa,she has helped us right from selecting the property,arranging viewing,setting up the tenancy agreement,all work completed within a week.excellent work done by Lisa and team.
Thyagu Β· 28 November 2020
Agent replied Β· 28 November 2023
Many thanks for your kind review, much appreciated
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5/5
GoogleI have just sold my property through the team ay Wye. They were extremely friendly and helpful, guiding me through this stressful process, especially Tracy who responded to every phone call and email efficiently.
Gina Β· 28 November 2021
Agent replied Β· 28 November 2023
Thank you Gina for your kind review, we are so pleased you have been happy with the service and in particular the excellent work performed by Tracy, she is indeed a real asset to the team here. Thanks again, take care
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5/5
GoogleIβve recently brought a property of Wye Residential, they have been outstanding from the start to finish. Robert was amazing, he kept me informed and was always there responding to my emails and calls.
Ed Β· 28 November 2021
Agent replied Β· 28 November 2023
Many thanks Edris, much appreciated and we hope you are very happy in your new home, take care
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5/5
GoogleSteve Harnett is by far the best estate agent in High Wycombe. Excellent communicator, makes house buying and selling as easy as it possibly can be. Would definitely recommend the whole Wye Residential team.
Nick Β· 28 November 2021
Agent replied Β· 28 November 2023
Thank you Nick very kind of you to leave a review, delighted you were happy with the service, take care
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5/5
GoogleWe would have no hesitation in recommending Wye Residential. Their service has been reliable, friendly and helpful. Regular updates and advice were much appreciated, especially as we live in Sussex, not High Wycombe.
Many thanks to Rob Mackay and all the team from Linda and Terry.
Terry Β· 29 November 2016
Agent replied Β· 28 November 2023
Thank you for this 5 star rating, as an Independent Estate Agent we build our business around service and recommendations.
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5/5
GoogleGood service from start to finish. Robert has been very helpful. I have no hesitation in recommending Wye to anyone.
Sumuhan Β· 1 June 2023
Agent replied Β· 28 November 2023
Many thanks Sumuhan, it was a pleasure to act for you, take care
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1/5
GoogleHad arranged a viewing but when we drove all the way to High Wycombe were told there are no more bookings and that the booking was given to someone else. Please avoid disappointment
Alex Β· 28 November 2021
Agent replied Β· 28 November 2023
HI Alex, I am sorry to hear about that incident but we do think perhaps you have the wrong agent, on average we do around 150 viewing appointments a week and every one is confirmed by email to both buyer and seller and yet we have no record of you on our system for sales or lettings, as such no appointment could have been confirmed, if you can forward me on the confirmation email you would have received upon booking the viewing I will look in to it for you and report back with an explanation and apology, my email address is rm@wyeres.co.uk,
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5/5
GoogleSelling our property during Covid-19 was always going to be a challenge! We were impressed with the services provided by Wye from start to finish. They undertook numerous viewings and gave us their advice on the feedback. When our first buyers tried to reduce the price by a ridiculous amount the week before Christmas their advice was so helpful and enabled us to make the right decision for us, and we later re-sold for the asking price. Towards exchange and completion they worked tirelessly to meet deadlines to enable all parties in the chain to move forward at a mutually convenient time. I am so grateful to the whole team who were instrumental in making our move a reality. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Melanie Β· 11 January 2022
Agent replied Β· 28 November 2023
Thank you for such a detailed review Melanie much appreciated and we are delighted you were happy with the service. Enjoy your new home and take care
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5/5
GoogleWe sold our property through Wye and have just completed. The initial valuation meeting was very professional, I like how well prepared they came with comparison properties in the area. After listing with Wye, we had a flurry of enquiries and viewings booked and within 5 days got an offer at asking price which we were very pleased with. Over the process, Wye were very communicative and easy to get hold of for any questions. Would certainly recommend to others.PositiveResponsiveness, Quality, Professionalism
Phuong Β· 11 January 2022
Agent replied Β· 28 November 2023
Many thanks for taking the time to write a review guys and we are delighted you were happy with the service, wishing you both every happiness in your new home together, take care and stay safe
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5/5
GoogleHighly recommend, Super helpful and always quick to answer my questions via email/phone. Thank you so much :)
All the team are amazing - we mainly dealt with Ian who was brilliant!
Ellie Β· 28 November 2021
Agent replied Β· 28 November 2023
Thank you Ellie for your kind review much appreciated and we are delighted you have been happy with the service.
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1/5
GoogleWent to the high street branch and they wouldn't even let me in when they knew I wasn't working. I believe this to be illegal discrimination against benefit claimants.
EDIT: I wasn't allowed in because of covid, but they still told me to come back when I have a job. They are claiming it isn't their decision but their landlords. Surely a letting agent has an obligation not to support illegal practices by landlords. I bet they wouldn't support a landlord who said he wouldn't let to a particular race of people.
George Β· 28 November 2021
Agent replied Β· 28 November 2023
Hi George, it is not us that make the decision about letting properties to benefit claimants but the landlords we act for and we currently have no available properties where the landlords are happy to accept benefits, in relation to not letting you in the branch, all our offices have signage up asking people not to enter the office without an appointment, the sheer number of applicants we have for rental and sales properties means for the safety of our staff we have this blanket policy decision across our branch network. We are sorry you feel discriminated against but as you can see this is clearly not the case.
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5/5
GoogleI am a landlord with Wye and would recommend them for great service and competitive fees. A special mention goes to Lisa Kearney in the Wycombe lettings office who was absolutely superb and really went all out for us getting three asking price offers within a few days. Due to Lisa's enthusiasm and hard work even in their middle of the first Covid lockdown we quickly let the property to a professional tenant. Once the property was let, Annie and Olivia in management continued the great service dealing with day to day issues quickly and efficiently.
Aileen Β· 28 November 2021
Agent replied Β· 28 November 2023
Fantastic review thank you Aileen and a massive well done to Lisa, Olivia and Annie who do such a good job, well done ladies and thank you for all your efforts
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5/5
GoogleI highly recommend Wye Residential if you are looking to buy your next property.The process can be very stressful if you are a first time buyer but we felt very lucky to have Tracy Anson by our side.She was always very reliable and helpful no matter how silly our questions were; always going the extra mile chasing solicitors for us and she kept us informed through the whole process.Thank you from the bottom of our hearts for all your kind help Tracy!
Ninatimfjch Β· 28 November 2021
Agent replied Β· 28 November 2023
Many thanks Nina and we are delighted Tracy was able to help you, we wish you every happiness in your new home. Take care
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5/5
GoogleWye lettings High Wycombe branch has just helped me put two of my properties on the market for rent. Their service was absolutely fantastic. Lisa helped me through out the process by being highly proactive and taking initiatives throughout. She made the process of letting out a property to tenants, a highly enjoyable one, with regular updates and feedback.
All I can say if you are a landlord who wants agents who will do all the checks and put good tenants in your property then Wye Lettings High Wycombe should be your number one choice. Lisa has just won Wye Residentials a loyal customer. Thank you so much for all your help and support.
S Β· 28 November 2021
Agent replied Β· 28 November 2023
Many thanks for lovely review and your kind words, very much appreciated, well done all the lettings girls, excellent work!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.