Trusted Agent profile · High Wycombe

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Northwood High Wycombe reviews

4.6

★★★★★ Excellent

101 reviews across 2 platforms

23 Crendon Street, High Wycombe, HP13 6LJ

Part of Northwood, see every office.

Northwood's office in High Wycombe, at 23 Crendon Street, is rated 4.6 out of 5 across 101 reviews on two platforms, including 90 Google reviews rated 4.6.

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4.6 / 5

90

Reviews on Google

This office

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11

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.

5/5

Google

Marcus at Northwood Estate Agents in High Wycombe provided outstanding service from first viewing through to completion on the recent purchase of our property. He was reliable throughout, quick to respond to all queries and very helpful and knowledgeable as we were new to the area. We have a lot of experience of Estate Agencies in and around London. This was a very different and positive experience and I would highly recommend Marcus and Northwood.

Jill · 2 January 2017

Agent replied · 31 December 2024

Jill, the Northwood Team and particularly our Manager Mark Pearce and Marcus of course would like to thank you so much for your positive review. We are pleased that you are satisfied with the service you received. We do our best to achieve this satisfaction in all aspects of our work with Vendors, Purchasers, Landlords and Tenants. Once again thank you.

5/5

Google

This was such a smooth moving in process! Kim was fantastic, and always on hand to help with whatever queries I had. Enjoying the flat so far, and any issues I had during the moving in phase was dealt with swiftly! Thank you Northwood!

Matthew · 10 October 2023

Agent replied · 31 December 2024

Hi Matthew, what a lovely review. Thank you very much!

5/5

Google

Would definitely recommend this estate agents who listened carefully to our situation and found us a great place. Totally professional, patient and efficient. Kim and Richard went the extra mile and found us just what we needed. They deliver. Don't go anywhere else.

Rosie · 10 October 2023

Agent replied · 31 December 2024

Hi Rosie, thank you so much for your 5 star review. We will continue to do whatever it takes to provide the best quality service to our tenants and landlords. Thanks again and best of luck at your new property!

5/5

Google

Searching for houses for a long time first time when we visited the Northwood Highwycombe we were amazed by the service of Adam who registered us and showed us best options with milage distance to the town centre and he arranged us the first viewing and we were guided by the wonderful lady Kim she gave us the tour and explained briefly about the each and every corner of the house.we were very impressed she was well experienced professional agent and within one week time everything was arranged contracts,credit checks,payments and we moved in very fast and must mention Richard as well for guiding us with updates. service was extraordinary I really thankful for the whole team highly recommended and if I rate its 10/10

Anushka · 6 April 2024

Agent replied · 31 December 2024

Thank you for your 5 star review, we were all delighted to be able to help you find a new home and will continue to offer a 5 start service to all our tenants :)

5/5

Google

Kim was really great, making space for me to see a property last minute, which we loved and eventually moved into. Very prompt sorting all the paperwork and responding to emails and queries. Many thanks for all your help!

Isadora · 11 April 2025

5/5

Google

I'm really happy how fast the Northwood agency works,in my experience never had so much fast process from start to end,for renting process agency was really helpful,I got all answers to my questions I had, really good communication. I would recommend 100% , I'm more than happy. Thanks

Daivaras · 21 June 2025

Agent replied · 24 June 2025

Dear Daivaras, We're thrilled to hear about your positive experience with us at Northwood! It's our goal to provide efficient and supportive service throughout your renting journey. Thank you for placing your trust in our team and for your recommendation. We look forward to assisting you in the future. Warm regards, The Northwood Team

5/5

Google

I have had the best experience with Northwood High Wycombe. All staff have been very helpful and any issues I've experienced have been dealt with immediately with no fuss. I would definitely recommend them!

Fleur · 10 October 2023

Agent replied · 31 December 2024

Hi Fleur, thank you so much for your 5 star review! It means a lot to us. It was a pleasure having you as our tenant and wish you the best of luck going forward. Please let us know if there's anything we can do to help with your future ventures.

5/5

Google

Kim has been great! Attentive, understanding, kind, patient & down to earth very easy to chat to with a warmth about her, getting back to all questions in great time! It’s been a pleasure

Becky · 30 March 2025

5/5

Google

Kim was the only person out of all the agents that we dealt with that displayed a true willingness to help. If I could give 10 stars, I would.

Claire · 10 October 2023

Agent replied · 31 December 2024

Thank you Claire for your five stars and compliment! Kim and the team are genuinely dedicated in going above and beyond to make sure all matters are addressed and attended to and people get the help they need when letting a property and throughout the tenancy. Thanks again and all the best,

5/5

Google

Dealt with Kim, super helpful in all aspects of getting set up in a new place in High Wycombe, would highly recommend.

Donal · 10 October 2023

Agent replied · 31 December 2024

Dear Donal, thank you for your kind words and lovely review.

5/5

Google

Northwood high Wycombe lettings have been so helpful in finding us our new home, especially Kim! Very professional - Thank you!

Nikki · 10 October 2023

Agent replied · 31 December 2024

Hi Nikki, it was a pleasure to help you find your new home and thank you for your lovely review

5/5

Google

Very positive experience with this letting agent, really made moving easy and listened to all our concerns and offered plenty of reassurance along the way. Would definitely recommend to friends and family!!

Maisie · 10 March 2026

5/5

Google

Very friendly and professional Estate agent. Thanks to Kin, for making everything gi smooth all way through....

Willy · 10 October 2023

Agent replied · 31 December 2024

Thank you Willy, we wish you all the best in your new home

5/5

Google

Amazing service. Very helpful throughout the entire process. Highly recommend! Thank you Kim in particular.

Joe · 10 October 2023

Agent replied · 31 December 2024

Dear Joe, Thank you for your lovely review.

5/5

Google

Amazing service and many thanks especially to Kim Thomas. We explained what we were looking for and I remember Kim saying “leave that to me”. We indeed left it to her and no regrets. Great communication, got us the most amazing place, no hassle.

Maryam · 7 September 2024

Agent replied · 31 December 2024

Hi Maryam, Thank you so much for your 5 star review! We are so happy that you are satisfied with our customer service. We endeavor to continue going above and beyond in order ensure we attend peoples needs accordingly. Many thanks!

5/5

Google

We used Northwood for their 'Tenant Find' service and were thoroughly impressed with the complete service. The team were friendly, kept us informed at every step, offered advice and ultimately found us the ideal tenant. It was so reassuring to have experts handling the process, knowing that we would be providing the best start for our tenant as well.

LJ · 10 October 2023

Agent replied · 31 December 2024

Thank you very much for your lovely review. So pleased we could find you a great tenant. All the best

5/5

Google

Kim has been very helpful all the way through my process of letting the property, well recommended Northwood High Wycombe Lettings, always there to help you when needed

Emma · 8 August 2024

5/5

Google

Very helpful nice and pleasant Excellent company to deal with Thank you Richard you were very helpful and polite.

Hector · 1 January 2023

Agent replied · 31 December 2024

Hi Hector, thank you for your 5 star review, your feedback is much appreciated. We will continue doing all we can to make sure our services are delivered in the best way possible. All the best and good luck with your future ventures.

5/5

Google

Richard has been very helpful in our letting search. We really appreciate dealing with genuine non-pushy agents like this!

Adele · 1 January 2023

Agent replied · 31 December 2024

Hi Adele, Thank you for your 5 star review! We will continue to provide everyone with the best quality service possible. All the best,

5/5

allAgents

"It has been a great pleasure ..."

It has been a great pleasure to work with Northwood High Wycombe. Good communication throughout and they leave no stone unturned in their pursuit of quality control when it comes to their tenants maintenance & technical issues, especially Louise. Great Staff (including Kim & Richard) and I would definitely recommend Northwood to other people. Thank you!

Mreena · 24 January 2022

5/5

Google

I have been dealing with this branch of Northwood for over a year and find all the staff extremley helpful. In particular Anne- Denise Pearce is a delight to work with and is always diligent and efficient

Allen · 2 January 2017

Agent replied · 31 December 2024

Allen, thank you for your very positive review. We appreciate doing business with you.

1/5

Google

Unfortunately there is no option for 0 star review! My wife was told by email you cannot find keys of the property based on information about income and there is no viewing available for a flat. Next day, I present my self with bit more income customer and with different name (non-foreign) and keys are miraculously there all ready for viewing!! You should be ashamed of yourself and I hope my review will be noticed by people who will stay away from your company and this outstanding “customer service”! And please spare me your investigations and writings back and forwards. Really, I don’t require any other information or assistance from you!

Enzo · 2 January 2020

Agent replied · 31 December 2024

Enzo thank you for taking the time to review your experience with Northwood. I have discussed this with all staff members and it appears initially there was confusion with different names given which of course Northwood had to check and clarify. There was also a delay in offering your viewing as the contractor was working in the property. I understand that when we could carry out the viewing, you decided to cancel. We always do our best to a) follow correct legal procedure and b) carry out viewings to satisfy the client requirements.

5/5

Google

As a newcomer to the UK, Northwood was the ONLY agency who was willing to help my partner and I find a rental. We had no history and no experience with british procedure, so an agency seemed the only logical way to go, yet none would work with us, BECAUSE of our lack of experience and history. They were the only people who were willing to explain the procedure, and help us get our paperwork together and most of all put up with all the questions we had 😁! I highly recommend them especially if you’re not familiar with the system, they will treat you like a human being and offer the support you need to get started.

Zsuzsanna · 2 January 2020

Agent replied · 31 December 2024

Zsuzsanna, thank you for your very positive review of Northwood Wycombe. We always try to go that extra mile to ensure our customers experience the best service. Thank you again.

5/5

allAgents

"All as..."

Everything went well and on time. They were helpful, kind and reachable when you need them and they gave effort to answer all of the questions. Highly recommended agents!

Viktor · 16 October 2020

Agent replied · 22 August 2025

Thank you Viktor for your review. Our team work hard to ensure that we deliver a high standard of service to our tenants and landlords. All the best.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Northwood High Wycombe

How many reviews does Northwood High Wycombe have?

Northwood's High Wycombe office has 101 reviews across two platforms: 90 on Google, 11 on allAgents.

What is Northwood High Wycombe's rating?

Northwood High Wycombe is rated 4.6 out of 5 across all 101 reviews, and 4.6 out of 5 on Google from 90 reviews.

Where is Northwood's High Wycombe office?

Northwood High Wycombe, 23 Crendon Street, High Wycombe, HP13 6LJ.

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