Northwood High Wycombe reviews

★★★★★ 5/5

Google

I have used Northwood for property sale. From start to finish, the entire process was handled with absolute professionalism, speed, and zero stress. Communication was sharp, honest, and proactive at every stage, no chasing, no surprises, just results. What could have been a stressful transaction turned into a smooth, confident sale thanks to their knowledge, responsiveness, and genuine care. Every question I had was answered, every hurdle handled before it became a problem. In an industry where you’re often left guessing, this team delivered clarity, momentum, and serious results. I’d work with them again, highly recommended if you want your property sold the right way!!! Thank you Richard, Kim, Mark!!!

Darv · 7 July 2025

★★★★★ 5/5

Google

Exceptional service received from Northwood High Wycombe. From professional individuals, excellent time keeping and prompt to respond to emails and phone queries. Thank you again Kim (you are a gem) and the entire team, we're very pleased with our new flat. Regards Berlinda.

Berlinda · 13 December 2025

★★★★★ 5/5

Google

The team at Northwood have been absolutely fantastic, from start to finish they guided us through the process of getting a new home with nothing but care and professionalism. I have to say a special thank you to Kim as she was constantly on hand to answer any questions I had and made the whole experience extremely pain free! I will definitely be using them again for any future properties!

Zakaria · 6 December 2024

★★★★★ 1/5

Google

Stayed in a property managed by Northwood just for a year. Promises were made before I moved in during the viewing stage that things would be cleaned, new electric radiators and other repairs would be done before I moved in as they were keen to get in a new tenant. Tenancy was agreed based on promises made. However on the day I moved in, none of what had been promised had been fulfilled. I had to chase for weeks just to get new radiators as the existing were not functional. Regardless of me having two small children in the home, only me pushing them continuously got the matter resolved. I did not receive any compensation for the use of a portable electric heater which pushed up the electricity bill. Furthermore, other issues arose in terms of plumbing I.e. leaking taps ect due to age which is fair. Again when getting in contact with the agency I had to continually chase to get the repairs completed. This disappointment was compounded when the plumber of choice completed only part of the agreed repairs they were instructed to complete. Again I chased and chased and chased to no avail. Lastly, I also mentioned that the toilets had started leaking. I received no response on the matter until weeks later. The response I received stated that the engineer was away and when they came back from holiday they will look into the problem. I received no further communication two months from that point and ended up paying for the repairs out of my own pocket. At that moment I choose to leave at the end of the tenancy as my children were settled and gave up on trying to help the landlord keep up with any on going maintenance. I would not recommend this company either for renting or buying. They took advantage of the fact that I was desperate for a property at the time, and gave false promises to tie me into a contract, knowing fully well they did not aim to keep them. Northwoods poor lack of communication, poor execution of promises and unfair charges at the end of tenancy for issues which were out of line compared to how I received the property show they are company with no integrity. These choose to charge me for issues regardless that I left the property in a better condition than I moved in. I am in the market for buying a property now but I would never use their service going forward. Honesty is not in their vicinity.

Aleph · 10 June 2024

★★★★★ 5/5

Google

It was a pleasant experience working with Northwood during house purchase process. Kim is an asset for Northwood as she was part of initial round of viewings of the property and she explained all small details clearly regarding property. This helped us to make up our mind to go ahead and place an offer which was accepted by the seller. I would like to say a big thank you for your support Kim.

Amit · 5 October 2025

★★★★★ 5/5

Google

Northwood have been very efficient and professional so far in our tenancy. From the beginning of our process of looking for a flat we have felt supported. Kim was very professional and kind throughout our viewings. During our application process northwood were transparent, contactable and organised to ensure all documentation was completed accordingly and timely. During tenancy we have been able to get in contact as and when needed and they have been prompt in sorting maintenance issues particularly Kim and Richard. Renting can be a stressful experience however we have felt supported throughout the whole process and start of our tenancy.

Ellie · 3 April 2025

★★★★★ 5/5

Google

A big thank you to the team at Northwood High Wycombe for being fab letting agents! It isn't often that as a tenant you feel genuinely looked after and cared for by your letting agency, but I have always received a speedy response to questions & issues and everyone has been so friendly and extremely helpful staff. Great customer service and thank you Richard for your continuous support and for helping me find another home!!! I will highly recommend Northwood!!

Mreena · 25 January 2023

★★★★★ 5/5

Google

Our Moving Journey, 8 weeks ago we we told that we have to move out of our house by the 6th Nov because the land lord wanted the property back. Anyway i rang many estate agents and they did not seem bother and we were at our wits end. I rang Northwood and arrange a viewing, we met thia amazing estate agent called Kim who was salt of the earth and took us on a Journey and found us a beautiful house. Kim is a real people person and knows exactly what you want, also Richard is so nice and again they both always wanted to go the extra mile for us. Im saying if you are having trouble contact this estate agent as they are truly wonderful team. Thank you again Kim and Richard for all your hard work lots of love the Ledgers xxx 💜💜

Maria · 1 January 2023

★★★★★ 5/5

Google

A big thank you to the team at Northwood High Wycombe for being fab letting agents! It isn't often that as a tenant you feel genuinely looked after and cared for by your letting agency, but I have always received a speedy response to questions & issues and everyone has been so friendly and extremely helpful staff. Great customer service and thank you Richard for your continuous support and for helping me find another home!!! I will highly recommend Northwood!!

Mreena · 1 January 2023

★★★★★ 5/5

Google

We completed our first purchase 3 days ago, and we couldn't have asked for anything more from the team at Northwood High Wycombe. Richard in particular was the main point of call for our purchase, who was very helpful and quick to respond to any queries we might have had. We even received a card and bottle of wine as a congratulations gift upon collecting our keys. Overall we were very happy with the service we received as our first purchase went so smoothly! Thank You Richard and the Team!

Emma · 1 January 2023

★★★★★ 5/5

Google

We used Northwood to sell a house in High Wycombe, it was seamless. Mark met with us and explained the process and took some lovely pictures of the house, even waiting for perfect weather to do so. Richard then took over and kept us updated often with the proceedings and before we knew it the house was sold. Everyone at Northwood is friendly, easy going but above all professional. I would highly recommend them to anyone looking to buy, sell or rent. ChrisPositiveResponsiveness, Quality, Professionalism, Value

Chris · 1 January 2023

★★★★★ 5/5

Google

I have been using Northwood to help rent out a flat since the beginning of the year and the service they've provided has been first class. Richard Harper has been a delight to deal with, friendly and professional and always available to answer any questions or clarify any issues. I would highly recommend them.

Tim · 6 April 2024

★★★★★ 5/5

allAgents

"We rented through Northwood..."

We rented through Northwood in High Wycombe for 14 months. Whilst not everything was perfect initially they worked hard to ensure that any problems were rectified and dealt with swiftly. Whenever a problem occurred they very quickly actioned the landlady’s repair team. They have been very professional with end of tenancy procedures and have always been available despite renting during lockdowns etc. Unfortunately we can’t name all of the team but essentially anyone we had contact with was really professional and helpful. I have rented several times previously with other companies and I can safely say that renting with Northwood was the best experience by far.

Lucy · 7 October 2021

★★★★★ 5/5

Google

I just wish to say a huge thank you to Richard Harper at Northwood Estate Agents High Wycombe. He is the most courteous and professional of letting agents. Richard is always available to discuss any issue that may arise and productive to facilitate solutions when needed.

Helen · 9 June 2024

★★★★★ 5/5

Google

Service was excellent, would definately recommend Northwood High Wycombe Lettings agency! Thank you again

Somaya · 21 June 2025

★★★★★ 5/5

Google

I have been a tenant with Northwood for 5 years and they have always been efficient. Last night I emailed to get a 2 year rent statement and Richard was straight on it and sent it over first thing this morning. Excellent service and highly recommend.

Louise · 1 January 2024

★★★★★ 5/5

Google

The staff at the High Wycombe branch were amazing, getting me and my son through referencing really quickly and then getting us a move in date equally as quick, great communication all round… thanks guys

Dean · 9 September 2025

★★★★★ 5/5

Google

This was such a smooth moving in process! Kim was fantastic, and always on hand to help with whatever queries I had. Enjoying the flat so far, and any issues I had during the moving in phase was dealt with swiftly! Thank you Northwood!

Matthew · 1 January 2024

★★★★★ 5/5

Google

Would definitely recommend this estate agents who listened carefully to our situation and found us a great place. Totally professional, patient and efficient. Kim and Richard went the extra mile and found us just what we needed. They deliver. Don't go anywhere else.

Rosie · 1 January 2024

★★★★★ 5/5

Google

Northwood High Wycombe have been a pleasure to deal with from start to finish. Both as a landlord and property vendor. It is breath of fresh air to finally meet Estate agents who are honest and professional! I have worked with the family team for over 4 years; in particular Mark and Anne; letting a property and then selling two properties with the help of their expertise. I cannot recommend them highly enough.

Andy · 2 January 2019

★★★★★ 5/5

Google

Marcus at Northwood Estate Agents in High Wycombe provided outstanding service from first viewing through to completion on the recent purchase of our property. He was reliable throughout, quick to respond to all queries and very helpful and knowledgeable as we were new to the area. We have a lot of experience of Estate Agencies in and around London. This was a very different and positive experience and I would highly recommend Marcus and Northwood.

Jill · 2 January 2017

★★★★★ 5/5

Google

Searching for houses for a long time first time when we visited the Northwood Highwycombe we were amazed by the service of Adam who registered us and showed us best options with milage distance to the town centre and he arranged us the first viewing and we were guided by the wonderful lady Kim she gave us the tour and explained briefly about the each and every corner of the house.we were very impressed she was well experienced professional agent and within one week time everything was arranged contracts,credit checks,payments and we moved in very fast and must mention Richard as well for guiding us with updates. service was extraordinary I really thankful for the whole team highly recommended and if I rate its 10/10

Anushka · 6 April 2024

★★★★★ 5/5

Google

Kim was really great, making space for me to see a property last minute, which we loved and eventually moved into. Very prompt sorting all the paperwork and responding to emails and queries. Many thanks for all your help!

Isadora · 11 April 2025

★★★★★ 5/5

Google

I'm really happy how fast the Northwood agency works,in my experience never had so much fast process from start to end,for renting process agency was really helpful,I got all answers to my questions I had, really good communication. I would recommend 100% , I'm more than happy. Thanks

Daivaras · 21 June 2025