Trusted Agent profile · High Wycombe

Connells High Wycombe reviews

4.5

★★★★★ Excellent

315 reviews across 2 platforms

1-3 Queen Victoria Road, High Wycombe, HP11 1BA, HP11 1BA

Connells's office in High Wycombe, at 1-3 Queen Victoria Road, is rated 4.5 out of 5 across 315 reviews on two platforms, including 203 Google reviews rated 4.5.

Google logo

4.5 / 5

203

Reviews on Google

This office

Trustpilot logo

112

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jessica gave us a brilliant viewing

Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.

Meggie · 13 September 2026

5/5

Google

Even though my mortgage advisor is my sister, I can genuinely say the level of service I received was far above anything I’ve experienced elsewhere. Having previously dealt with other brokers, the difference in detail, care, and communication was immediately noticeable. She didn’t just handle the mortgage side flawlessly, she also took the lead in chasing solicitors and making sure nothing fell through the cracks. Her dedication and thoroughness truly made the whole process smoother and less stressful. Family or not, she’s exceptional at what she does and I’d recommend her to anyone.

Jake · 21 May 2025

5/5

Google

I met a young lady in Connell today her name was Arusha was really kind and friendly to communicate with .

Misbah · 27 July 2024

Agent replied · 25 October 2024

Thanks for the wonderful 5* review Misbah! Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

New Tenancy

Ben, maintained contact and updated me all along the process to administer a new tenancy despite some stumbling blocks along the way which he assisted me with at all times.

Sanjiv · 21 November 2025

Agent replied · 22 November 2025

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Excellent communicator

We deal with Frankie Deacon who is an excellent communicator which ensures good relations between landlord and tenant.

Dear · 13 October 2026

5/5

Trustpilot

Very impressed

We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.

John · 25 September 2026

5/5

Google

I have been fortunate to have had Greg Darby as the agent who has been helping me with the valuation and potential sale of my property. He is polite, friendly, punctual, professional and extremely knowledgeable. My personal circumstances are quite difficult, however, with the help of Greg I have felt reassured and satisfied that Connells are doing their very best to get me through all the different stages. I have no reservation in recommending Greg and the Connells to any potential customers.

Edwin · 26 October 2023

Agent replied · 25 October 2024

HI Edwin, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care

1/5

Google

Received a phone call from the manager in High Wycombe, Emma, I was disappointed to encounter unprofessional behavior. Despite no longer requiring their services and a year passing since initial contact, Emma chose to abruptly end the conversation in a rude manner. This lack of courtesy and professionalism has led me to reconsider any future business dealings with this agency. Such behavior is unacceptable, and I do not expect to be subjected to verbal abuse in any professional setting.it’s absolutely disgusting.

Samina · 10 April 2025

5/5

Trustpilot

Jordan you are a star

Margaret · 14 May 2026

Agent replied · 23 May 2026

We truly appreciate you sharing your positive experience. We are delighted to hear that the process of selling and buying your home was so productive and seamless. We are glad our professional and friendly approach worked well for you.

1/5

Trustpilot

Really poor rental service

Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.

Jonathan · 25 August 2026

5/5

Trustpilot

I was really well looked after by…

I was really well looked after by Shannon Corrigan & Chris Appelboom!

Remi · 18 March 2026

Agent replied · 20 March 2026

We appreciate you sharing your positive experience! We're so glad to hear that you were well looked after and that you felt the team was professional, communicative, and understood your needs. Thank you for your recommendation!

5/5

Google

Natash is an excellent who explains everything very simple.

Md · 17 November 2024

Agent replied · 8 December 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Jay has been phenomenal throughout the entire process of helping me purchase my first home. She has been so attentive to every detail and has kept me informed on every step throughout the process. I would like to add, everyone that I have met in Connells have been so kind and helpful. I would highly recommend the Connells team High Wycombe.

Ben · 26 October 2023

4/5

Google

Just sold my late my late mothers property via Connells in High Wycombe. I found all the staff very friendly and helpful. Greg dealt with the finer details and made the journey as smooth as possible although at sometimes frustrating, due to small communication issues. I would recommend however as I understand that most of these were outside of their control. All of the staff with Greg leading were compassionate and easy to deal with. Well done!

Andy · 26 October 2023

Agent replied · 25 October 2024

Thank you for taking the time to share your experience and for your wonderful review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Great service

A great service being provided by Rosie, nothing too much trouble!

Anonymous · 18 March 2026

Agent replied · 20 March 2026

We're happy to hear that our service met your needs, and we appreciate your positive feedback. Thank you for taking the time to share.

5/5

Google

If I could give more than 5 stars I would. Massive thank you to Sophie who was amazing at showing us properties that met our requirements and was there whenever we needed her. Extremely knowledgeable about the area and properties before entering which made the viewing a lot better in comparison to other estate agents I've viewed with. Always available on the phone or by email to answer any queries we would have. Thank you Sophie for all your help! You've been truly amazing, highly recommended!

Mohammad · 26 October 2021

5/5

Google

Natasha on mortgages is excellent. She is extremely knowledgeable, personable, confident and helpful. Her communication skills and tenacity make her a superb asset to this team and we would highly recommend her services.

Gregory · 9 August 2025

Agent replied · 8 September 2025

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.

4/5

Trustpilot

Good presentation

Jessica presented the house we viewed well, she was informative and engaging which made our visit very worthwhile.

Nick · 26 August 2026

5/5

Trustpilot

Great service provided by Olivia Hesson…

Great service provided by Olivia Hesson - thanks v much indeed for your help & support

Ian · 3 September 2026

5/5

Trustpilot

Working with Katie has made our renting…

Working with Katie has made our renting experience far easier

Lucy · 6 October 2026

5/5

Trustpilot

jamie woodman

easy to approach and very helpful…

Vash · 18 March 2026

Agent replied · 20 March 2026

We're happy to hear that we were helpful. Thank you for your positive feedback; we appreciate it greatly.

5/5

Trustpilot

Great experience

I had two viewings with Adam Cave, he was extremely knowledgable, helpful and accommodating. I would 100% recommend working with him on your next property needs.

L · 19 September 2025

Agent replied · 22 September 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Ryan has been incredibly helpful and offered his assistance with a valuation for my parents property. Very professional service from the start!

Ross · 26 October 2023

Agent replied · 25 October 2024

Thank you Ross for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care

5/5

Google

My mortgage ďone by Natasha was quick and efficiently executed. I will recommend your mortgage services to my family and friends

Roque · 1 May 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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