Trusted Agent profile · High Wycombe

Connells High Wycombe reviews

4.5

★★★★★ Excellent

315 reviews across 2 platforms

1-3 Queen Victoria Road, High Wycombe, HP11 1BA, HP11 1BA

Connells's office in High Wycombe, at 1-3 Queen Victoria Road, is rated 4.5 out of 5 across 315 reviews on two platforms, including 203 Google reviews rated 4.5.

Google logo

4.5 / 5

203

Reviews on Google

This office

Trustpilot logo

112

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.

5/5

Trustpilot

Ayesha,

Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties

John · 5 October 2026

5/5

Google

Bradley Grant was fantastic and ready to answer my questions. His professional approach and enthusiasm for his work are top-notch.

Michael · 24 November 2024

Agent replied · 8 December 2024

Many thanks for your fantastic 5* review Michael. I will of course pass on your kind hearted words to our Wycombe branch. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

craig showed us around a beautiful…

craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice

Laura · 18 May 2026

Agent replied · 23 May 2026

We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.

5/5

Google

Arushah is professional and knowledgeable. I would highly recommend going through her as she keeps you up well informed and is very professional. Thank you.

Vanessa · 26 August 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation Vanessa. Kind regards Lucy, Customer Relations.

5/5

Trustpilot

We were shown round by a helpful a nd…

We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.

Clifford · 9 October 2026

5/5

Google

Connells were great throughout the process of purchasing our home. Emma was fantastic and kept us updated well

Zeeshan · 1 December 2024

Agent replied · 8 December 2024

Thanks Zeeshan for your brilliant 5* review. Best wishes, Lucy Customer Relations.

5/5

Google

Good experience starting with the asking price - I had a lower figure in mind but Connells persuaded me to go for a higher price. In the end the final price was above what I expected - GREAT Plus Emma & others in the office were mega helpful

Dave · 10 July 2025

Agent replied · 8 September 2025

Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Had a very positive experience with Natasha who explained the entire mortgage process to me and assisted me with getting and AIP. Very happy with the service received so far from Connells.

David · 16 December 2025

Agent replied · 23 December 2025

Thank you for taking the time to share your positive experience with Natasha and our team at Connells. We strive to provide exceptional service and are thrilled to have met your expectations during the mortgage process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Lisa went above and beyond on my recent house purchase. She kept me in the loop throughout and we had some really friendly chats! Couldn’t ask for a kinder person to deal with

Nikki · 20 June 2025

4/5

Trustpilot

It’s been three years with…

It’s been three years with Chancellor’s, and Franki from the property management team has always been on hand to help whenever we’ve had any issues. She consistently follows up and works back and fort.

Tayser · 21 November 2025

Agent replied · 22 November 2025

Thank you Tayser for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

5/5

Google

Received my mortgage offer today in the post and I am over the moon as I managed to get an offer at a much lower rate that I was expecting and this was all down to Natasha Morello the mortgage adviser at the Wycombe office. I am incredibly grateful to Tash for all her hard work and expertise. She really did work hard to get the offer for me and I cannot recommend her highly enough!

Jane · 28 May 2024

Agent replied · 25 October 2024

Thank you for sharing your positive experience with Natasha at our High Wycombe office, Jane! We are thrilled to hear that she was able to secure a great mortgage offer for you. We will be sure to pass along your kind words to Tash. If you need any further assistance, please don't hesitate to reach out.

5/5

Google

Complete professionalism and friendly service.

Wojciech · 10 July 2026

Agent replied · 10 October 2026

Thank you for the wonderful review! We take great pride in providing top-notch professionalism and friendly service to all of our customers. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We have just exchanged on our new family home and in this instance used Natasha Morello in Connells High Wycombe to do our new mortgage. For clarity I work alongside Natasha in the same office and we did speak to our previous lender however my wife and I chose Natasha based on the full information she provided and her expertise in the field. She was extremely helpful easy to understand and a real credit to the company. I am well connected in the industry and could of used a number of different Mortgage advisers but we are really pleased with our decision to use Natasha and highly recommend her based on our recent experience as a family moving home - JR

Jon · 28 February 2024

Agent replied · 25 October 2024

Thank you Jon Roberts for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Rubbish company

Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up. Highly recommend do not use it.

Drinkwater · 19 September 2026

5/5

Google

Since the start, Ben & Emma have been extremely supportive and very helpful in purchasing my first property! Responses to my queries were always quickly responded back to. Thank you for your help!!

Jemma · 19 November 2025

Agent replied · 22 November 2025

Thank you for your kind words! We take pride in providing excellent customer support and are thrilled to have helped you with your first property purchase. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

My Experience was an awesome one

My Experience was an awesome one, Many thanks to Ben and Mya for their help .Both were not tired of my calls .

Damilola · 19 September 2025

5/5

Google

Connells HW team are awesome! The entire process, from the beginning to the end, was remarkably smooth and straightforward, and Jon assisted us seamlessly from the initial viewing to the finalization. All star goes to Natasha, she has provided the exceptional service as our mortgage advisor and hand hold us to every step to go on this property ladder. Your dedication and expertise played a pivotal role in securing good interest deal, also your attention to detail, and proactive approach set you apart, making the entire mortgage process smooth and stress-free for us. It's rare to come across someone who not only understands the intricacies of their field but also goes above and beyond to deliver outstanding service. Your efforts have not only saved us money but have also given us confidence in our financial decisions. Thanks for all your effort and quick act without any exchange delay.

Moloy · 29 January 2024

Agent replied · 25 October 2024

Thank you for your terrific 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Where business and humanity meet

We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.

Karim · 1 September 2026

5/5

Google

Really pleased with connells best agency I’ve dealt with so far, Arushah has been really patient and very helpful in the process.

Cassie · 27 July 2024

Agent replied · 25 October 2024

Thanks for your great 5* review Cassie. Best wishes, Lucy, Customer Relations.

5/5

Google

Can’t thank Natasha enough with helping me through my mortgage. Natasha was able to explain everything to me in a way that I understood and communicated with me the whole way through. Thanks again, Jake

Jacob · 26 October 2023

Agent replied · 25 October 2024

Many thanks for your marvellous 5* review . Best wishes, Lucy, Customer Relations.

5/5

Google

Emma has been very easy to talk to and has kept me informed.

Sally · 7 December 2024

Agent replied · 25 December 2024

Thank you for your 5* review Sally. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Staff in high regard !

I came to regard Ethan as a trusted friend !

JOHN · 13 May 2026

Agent replied · 23 May 2026

We appreciate your kind words. We are glad you enjoyed your experience.

5/5

Trustpilot

Georgie from the renewals team was…

Georgie from the renewals team was incredibly patient in addressing every question and consistently kept us updated on the progress, following up along the way. It really helped us feel well-informed and comfortable as we moved toward finalising the renewal, with a clear understanding of the terms and conditions.

RajKiran · 19 March 2026

5/5

Google

I contacted Connells online with respect to a valuation for my late parent’s property. I received a call back within an hour on a Sunday and an appointment was made for Greg Darby to carry out the valuation. He arrived on time and was courteous and professional, he gave me a verbal valuation for the property and followed up with a written valuation a couple of days later as discussed. Greg Darby has kept me updated during the process and he has been professional in my dealings with him.

Robert · 30 December 2023

Agent replied · 25 October 2024

Thank you for your kind words and wonderful 5* review. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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