Trusted Agent profile

Crane & Co Estate Agents Hailsham reviews

★★★★★ Excellent

217 reviews across 2 platforms

2 The Quintins, High Street, BN27 1DP

Crane & Co Estate Agents's High Street office at 2 The Quintins is rated 4.8 out of 5 across 217 reviews on two platforms, including 214 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

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4.8 / 5

214

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Crane & Co Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the High Street office, from every platform, shown as written. First names only.

5/5

Google

Crane & Co are great! Always helping local businesses and as the owner of Olivia B Lingerie, I am really impressed with the 3D tour they did of my shop, really professional and Pete was so friendly! Thankyou guys xPositiveProfessionalism

Stacy · 25 August 2021

Agent replied · 5 July 2023

It's our pleasure Stacy. To say it's been a difficult year for businesses would be an understatement. The way in which we can shop has completely changed so we didn't hesitate to offer free 3D tours to local businesses to help their customers have a virtual walk around the shops and plan their journeys in as safe a way as possible. It's been lovely working with you this year and we wish nothing but the best for you (and other local businesses) in 2021, from everyone at Crane & Co

5/5

Google

Very professional and diligent but more importantly always there to listen, always willing to help, truly go above and beyond to do everything they can. We could not have secured our dream home without Connor or achieved exchange without Sarah, they were absolutely exceptional. They know how much it matters to you and that matters to them - it's simple - they care! Had to add an extra message on my review..day we collected our keys Crane gave us a framed picture of our house with our names and all relevant dates as a beautiful keepsake plus a voucher for a takeaway so we didn't have to cook that night. Simply exceptional!PositiveProfessionalism

Julie · 25 August 2022

Agent replied · 5 July 2023

Thank you for taking the time to leave us a review, Julie. Your kind words are greatly appreciated. It has been an absolute pleasure working with you and we hope you have many years of happiness in your new home. Best wishes from everyone at Crane & Co.

5/5

Google

We came on the market with Crane & Co 3 days ago and have so far had 15 viewings booked in AND an offer on our property! I wanted to share this review because I can honestly say that 'IMPRESSIVE' doesn't even begin to describe how good the team at Crane & Co are. They have already gone above and beyond! The way in which they have marketed our property is VERY impressive and we have no doubt that their expertise will help guide the sale of our property through to completion! 6 stars from us! ⭐️⭐️⭐️⭐️⭐️⭐️PositiveResponsiveness, Quality, Professionalism, Value

Emma · 25 August 2022

Agent replied · 5 July 2023

Thank you for your wonderful feedback and 6 star review, Emma! It is such a pleasure working with you and we can’t wait to make your next step on the property ladder happen. Best wishes from everyone at Crane & Co.

5/5

Google

Some people will tell you Crane & Co are expensive. They are - but value for money at the same time. Their presentation of your property online is just head and shoulders above anything I saw whilst looking for another property. Their handling of viewings is wonderful. Their advice on how to present your property is just pure gold. We achieved a price for our property beyond our expectations, because Crane and Co know their business. Then we had a young lady, Amy Miles-Coppard, who chased everything, advised us, just did a wonderful job. i have moved house a number of times, but the service on this occasion from Crane and Co was just exceptional. Dealing with this company is less an expense and more an investmentPositiveResponsiveness, Quality, Professionalism

Trevor · 25 August 2022

Agent replied · 5 July 2023

Thank you for your five star review and kind words, Mr Powis! It has been a pleasure working with you. We’re glad you have had such a positive experience of our service. Best wishes from everyone at Crane & Co.

5/5

Google

We have had various communication with Crane & Co over the last 5 years. They were the agents who were marketing the house we bought and also the company we were going to use to sell our house prior to selling privately. Dan who I usually deal with is so professional, kind and sincere which is quite a rarity given the industry. All of the other team members at Crane & Co are equally as great. If you are looking for an estate agent I wouldn't go anywhere else!PositiveResponsiveness, Quality, Professionalism, Value

Holly · 25 August 2022

Agent replied · 5 July 2023

Thank you for your five star review, Holly! Your kind words and recommendation are greatly appreciated. Best wishes from everyone at Crane & Co.

5/5

Google

Crane and Co are an amazing estate agency! From the moment they valued our property I knew that they hand everything in hand, we felt they were professional, honest and transparent throughout our journey and created a storm selling our house - achieving more than we had hoped for. The team are so knowledgable and went out of their way to target specific streets when our own search dried up. We both highly recommend Crane and Co and after dealing with various agents over a 7 month period, Crane and Co came out on top for honesty, professionalism and genuinely helping and caring about or moving journey. 

Even though our purchase fell through, they have been so helpful and understanding and I will be grateful for their help again in the very near future. Thank you Crane and Co team.PositiveProfessionalism

Hannah · 25 August 2022

Agent replied · 5 July 2023

Thank you for taking the time to leave us a review, Hannah. Your kind words are greatly appreciated. It has been an absolute pleasure working with you and we look forward to working with you in the near future. Best wishes from everyone at Crane & Co.

5/5

Google

Hi Julie Feedback: Firstly You were waiting for us on time with a warm welcome, not like some agents arriving after allotted appointment. Answered our questions and did your homework on the property!

Dennis · 5 July 2022

Agent replied · 5 July 2023

Thank you for taking the time to leave us a review, Mr Lopez. The five stars are greatly appreciated. It’s so lovely to hear Julie’s spirit and hard work recognised. Thank you. Best wishes from everyone at Crane & Co.

5/5

Google

After recently selling our house I can highly recommend Crane & Co. Upmost professionalism at every step of the way. First of all we got the best valuation from Crane & Co and achieved the asking price we had set out to achieve very quickly. This estate agency know how to sell houses, their marketing is head and shoulders above other agents in the area. The team at Crane & Co have always been friendly, knowledgable, informed and there to support the progression of the sale at all times. We had added complication of relocating out of the area with children so were under additional pressures to secure dates and progress the sale, Crane & Co did everything in their power to progress this. They also recommended Hobson & Latham solicitors who have been outstanding, Crane & Co’s working relationship with local companies like Hobson & Latham make the whole process much easier. Thanks again to all at Crane & Co for helping us on our new adventure, with particular thanks to Pauline, Karen and Dan. If you want to sell your house fast and for the best price then choose Crane & Co!

Helen · 6 July 2018

5/5

Google

Very pleased with the professional service i have received to date when viewing properties not only for myself but also for my elderly mother. Telephone calls and emails have all been very clear and precise. Very smart and presentable agent to show us around who didn't do the "this is the kitchen" patter when it's very obviously a kitchen. Sounds silly but makes a difference when the agent says "if you would like to go into the kitchen" allowing us to enter first and get a clear image rather than stand awkwardly in a corner trying to make themselves dissappear. Follow up calls and advice are always welcome and i also really find the 3D tours a great feature that more agents should have. I look forward to seeing more properties in the coming weeks with you.

Dot68w · 5 July 2022

Agent replied · 5 July 2023

Thank you for taking the time to leave us a review. Your kind words are greatly appreciated and we’re so glad you’ve had such a positive experience of our service. Good luck on your property search! Best wishes from everyone at Crane & Co.

5/5

Google

Dan really is such a dedicated, easy to work with and pleasant man at Crane&Co. He helped us sell the house at a good price, was always polite and friendly, especially when things got tricky as it was an international move, in a pandemic. The only downside was that they are a very busy estate agent but that is the price we pay for an efficient service. All in all, I would wholeheartedly recommend these guys and Da n especially!!

Christin · 5 July 2022

Agent replied · 5 July 2023

Thank you for leaving us a five star review, Christin. It has been an absolute pleasure working with you and we wish you all the best abroad. Thank you for your recommendation. Best wishes from everyone at Crane & Co.

5/5

Google

Fantastic service from start to finish. You won't get better than this team. Professional yet so very friendly. 5* all the way.

Louise · 8 August 2025

Agent replied · 16 January 2026

Thank you for your five star review, Louise. Your feedback and kind words are greatly appreciated. Best wishes for the future from everyone at Crane & Co.

5/5

Google

Fantastic service from start to finish. Crane & Co were thoroughly professional throughout, managing every little detail quickly and efficiently. Every member of the team was very friendly and welcoming. We also loved the small touches that added to our overall positive experience - the Christmas card; the photo frame of our new home; the Just Eat voucher for our move in day… brilliant! Thank you Crane & Co, we would not hesitate to recommend you to anyone.

Kimberley · 5 July 2022

Agent replied · 5 July 2023

Thank you so much for your five star review, Kimberley. Your kind words and recommendation are greatly appreciated. We wish you many years of happiness in your new home. Best wishes from everyone at Crane & Co.

5/5

Google

Excellent service provided. This was my first time purchasing my own home, so lots of questions were asked and great patience and genuine care was shown. I had many viewings of the property and never felt rushed. Thank you.

Millie · 4 December 2024

Agent replied · 10 December 2024

Thank you Millie for your kind comments which are very much appreciated by the team. Buying a home for the first time can appear daunting - so we always want to make you feel supported and guided along the way. We hope you are delighted with your new home - and remember, we’re always here to offer any advice or help you may need - at any time. Our Best Wishes.

5/5

Google

Crane & Co were really helpful with our house purchase, there was always someone to take our call and assist us with any queries. Samia was particularly helpful in ensuring each stage was communicated.

SlickandAsh · 5 July 2021

Agent replied · 5 July 2023

Thank you for your review, Samia is a fantastic asset to our team and she really does keep all buyers and sellers up to date throughout the process, with all the knowledge and expertise from her conveyancing days. Your message is really appreciated! Best wishes from everyone at Crane & Co

5/5

Google

We have had such an easy time purchasing our first home with Crane & Co, they made arranging viewings so easy and convenient for us. Sarah called to check in with us to provide updates and also check how we were getting on. We had such a positive experience with them and would highly recommend using them if you are looking to buy or sell a home. 5 star service from beginning to end, faultless.

Emma · 5 July 2022

Agent replied · 5 July 2023

Thank you for your five star review, Emma. Your recommendation is greatly appreciated. It’s always a special moment when a first time buyer finds the right home. Welcome to the property ladder! Best wishes from everyone at Crane & Co.

5/5

Google

Crane and Co were very prompt and efficient in getting my property on the market and had multiple viewings booked over a couple of open days within hours of advertising it online. Their communication throughout was fantastic, both by phone and email. Even when the first buyer had a change of circumstances, they scheduled more viewings immediately and no time was wasted getting another offer and successful sale. Would highly recommend.

Grace · 7 December 2022

Agent replied · 5 July 2023

Thank you for this delightful review, Grace. It’s our pleasure to hear your valuable feedback and your recommendation is greatly appreciated. Best wishes for the future from everyone at Crane & Co.

5/5

Google

Currently purchasing a property through Crane & Co. We have found the staff to be friendly and helpful. We have viewed a few properties with Julie and found her to be very knowledgeable about the properties and the local area each time.

Emily · 5 October 2024

Agent replied · 22 October 2024

Thank you so much for taking the time to leave us this lovely review, Emily. We’re so glad to hear how happy you are with our service. Julie is a wonderful asset to the team! Best wishes from everyone at Crane & Co.

5/5

Google

I have used Crane and Co. on two occasions now, and I have to say how impressed I am with the level of professionalism they demonstrate.From the start Dan, who valued the properties, right the way through to Samia who oversees the sale progression, the team worked hard and nothing was too much trouble.The photos and videos were excellent.Selling a property can be stressful, but I can’t recommend Crane & Co. enough. Easily the best agents I have used by far.PositiveResponsiveness, Professionalism

Tim · 25 August 2021

Agent replied · 5 July 2023

Thank you so much for your review and recommendation Mr Longbottom! Every member of our team has their own, dedicated role that they specialize in and that's clear to see when you sell with us. We always enjoy working with you and your properties, and thank you for your continued support. Best wishes from everyone at Crane & Co

5/5

Google

From my first meeting with Ashley I discovered a young man with a genuine enthusiasm for property sales who does not feel the need to pressurise but will quietly explain away any doubts or fears. As I was introduced to each member of the team I realised that Cranes have a fresh and exciting attitude towards the Vendor. Superb photos, 3D walkthroughs and a top class video were produced giving any purchaser the best view possible from the comfort of their home. Cranes have invested heavily in their equipment and their staff and truly have the best the property market has to offer. I was lucky enough to agree a sale on the first day of viewings and have been kept informed of the process throughout, nothing has been too much trouble. Selling or buying a home is an ordeal for most of us, but I have found it is worth paying a little extra for quality and support, Cranes do the work, not you. I feel involved and considered thus far, well done to the whole team.PositiveProfessionalism

Debbie · 25 August 2021

Agent replied · 5 July 2023

Thank you for your glowing review! Ashley is a huge asset to us and we're glad to hear that clients agree! He's enjoyed working with you throughout your moving process and we wish you every happiness in 2021. Best wishes from the team at Cane & Co

5/5

Google

Crane & Co have been incredibly supportive of Hawkes Farm Academy and indeed all 4 of the STEP Hailsham academies over the years, including creating a 3D tour for prospective parents. During the national lockdown in January 2021, they also donated a number of new laptops which we were able to distribute to some of our pupils so that they could access our online face to face virtual learning. We have nothing but positive comments and feedback for this community focused company!

Jeremy · 5 July 2021

Agent replied · 5 July 2023

It's always a pleasure to work with you and your wonderful Academy, so when the pandemic stuck, we immediately got our thinking hats on to find a way to help further. We wanted to do something positive to help children, who through no fault of their own or their schools, may be missing out on learning, so the laptop donations were something we didn't need to think twice about. We've started our 'Computers For Kids' campaign and hope to be able to continue our support among the community throughout this pandemic. You're most welcome for the 3D tours; being able to carry out Virtual Open Days safely throughout the lockdowns is vital. Thank you for your review and best wishes for a safe and happy return to school soon for you all, from the team at Crane & Co

5/5

Google

Amy and the team at Crane & Co where fantastic when selling my property. From the valuation through to exchange of contracts they were fantastic!

Brian · 5 July 2022

Agent replied · 5 July 2023

Thank you for taking the time to leave us a review, Brian. Your kind words & recommendation are greatly appreciated, and it was an absolute pleasure working with you. Best wishes from everyone at Crane & Co.

5/5

Google

The team at Crane & Co were great from start to finish. As with all things you don't really know how good an experience it is going to be until there is a problem. I'm pleased to say that a long delay in selling, because of a problem in the chain below, was handled excellently and we were kept up to date all the way through to completion. I would definitely recommend them.

Mark · 5 July 2022

Agent replied · 5 July 2023

Thank you for your five star review, Mark. We’re delighted that tenacity and patience won through for you and thank you for your custom which is hugely appreciated. Best Wishes from all the team.

5/5

Google

Danny at Crane and Co was with us every step of the way helping us sell my father's house. He came out to view the property on his day off and Crane and Co were really helpful and approachable throughout the process. They kept us well informed, gave us good advice and made sure the process went smoothly. I thoroughly recommend them.

ALISON · 18 July 2023

Agent replied · 25 July 2023

Thank you for leaving us this delightful review, Alison! Danny is a wonderful asset to our team. We're so happy to hear that you were impressed with our service and wish you all the best for the future. Thank you for the five stars! Best wishes from everyone at Crane & Co.

5/5

Google

Crane and co have been exceptional regarding the sale of our house. The staff have been great, and kept us in full communication with every step. They have conducted the viewings in a Covid safe way, and highly professional. There are some key people who have been instrumental in the sale, however it would be unfair to name them, as they have worked as a team. I would be happy to recommend them, and don't hesitate to use them.

Daniel · 5 July 2021

Agent replied · 5 July 2023

Thank you for your review Mr McDonald-Lee, we really do appreciate your recommendation. Like you say, this really is a team effort and whilst we do have a large team - we ensure we communicate with each other, as much as with clients, to ensure the smooth transaction of every sale and provide a 5 star service on every phone call and email. Best wishes from everyone at Crane & Co

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Crane & Co Estate Agents Hailsham

How many reviews does Crane & Co Estate Agents Hailsham have?

Crane & Co Estate Agents's High Street office has 217 reviews across two platforms: 214 on Google, 3 on Facebook.

What is Crane & Co Estate Agents Hailsham's rating?

Crane & Co Estate Agents Hailsham is rated 4.8 out of 5 across all 217 reviews, and 4.8 out of 5 on Google from 214 reviews.

Has Crane & Co Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Crane & Co Estate Agents, High Street won Gold.

Where is Crane & Co Estate Agents's High Street office?

Crane & Co Estate Agents Hailsham, 2 The Quintins, High Street, BN27 1DP.

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