Trusted Agent profile

Crane & Co Estate Agents Hailsham reviews

★★★★★ Excellent

217 reviews across 2 platforms

2 The Quintins, High Street, BN27 1DP

Crane & Co Estate Agents's High Street office at 2 The Quintins is rated 4.8 out of 5 across 217 reviews on two platforms, including 214 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

214

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Crane & Co Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the High Street office, from every platform, shown as written. First names only.

5/5

Google

We recently purchased a house from Crane and Co. They were excellent from beginning to the end. Their communication was great, Dan who we dealt with went above and beyond and would highly recommend buying from them.

Charlotte · 1 October 2025

Agent replied · 30 December 2025

Thank you Charlotte. It’s been great to help you move home and we are very grateful for your lovely review. Dan was delighted to see your comments and would like to say a big THANK YOU. I must mention that our original reply (the day you posted your review) seems not to have appeared for some reason - so fingers crossed it does this time 🤞 Best wishes from all at Crane & Co.

5/5

Google

Peter showed me around the property I intend to buy. There was no pressure to buy. He stated the facts. I have seen endless properties and been shown around and had agent point out the kitchen. I can see what a kitchen is. Peter pointed out the hidden gems. Fingers cross this sale goes through. Thanks.PositiveProfessionalism

Dean · 25 August 2021

Agent replied · 5 July 2023

Thank you for taking the time to leave us a review Mr Hein. Peter always makes sure he knows each of our properties inside and out, asking the vendor a huge range of questions to make sure each viewing appointment is informative and of course, friendly. He's a great asset to our team and we thank you for leaving a personal review. Best wishes from everyone at Crane & Co

5/5

Google

Our home move was a pleasant experience using Crane & Co for both selling and buying. Dan was very attentive from photography of our property to updates throughout the selling and buying process. The many great reviews of Crane & Co speak volumes for this local, friendly, professional estate agent.

Cindy · 5 July 2022

Agent replied · 5 July 2023

Thank you for taking the time to leave us a review, Cindy & James. It has been a pleasure working with you and we’re so glad to have impressed you with our work. Best wishes from everyone at Crane & Co.

5/5

Google

We used Crane and Co for our BTL purchase and Sarah was there for us every step of the way always keeping us in the loop and chasing things. Very professional service loved using the handy app to track progress between chain. Overall very happy.PositiveResponsiveness, Professionalism

B · 23 October 2022

Agent replied · 22 October 2024

Thank you for taking the time to leave us a review, Birgul! We’re glad you had such a positive experience with our service. Best wishes from everyone at Crane & Co.

5/5

Google

We used crane and Co estate agents for the sale of our property and they have been absolutely fantastic!! From the videos and information your sent before they vist to the very end, they have been so professional and friendly. Danny who came to the valuation was so nice! He explained everything so well and really put us at ease. Once it was sold, Amy in the after sales has been fantastic! She was always in contact letting us know what was going on and what stages we were at, and seemed to know what was going on before anyone else did. All in all a brilliant experience

Thomas · 1 December 2023

Agent replied · 31 December 2023

Thank you very much, Thomas, for taking the time to leave us this lovely review. We're so glad you have been impressed by our service and have had such a great experience with us. We wish you the best of luck for moving day and hope you have a fantastic festive season in your new home! Best wishes from everyone at Crane & Co.

5/5

Google

We used Crane and Co for our BTL purchase and Sarah was there for us every step of the way always keeping us in the loop and chasing things. Very professional service loved using the handy app to track progress between chain. Overall very happy.PositiveResponsiveness, Professionalism

Birgul · 25 August 2022

Agent replied · 5 July 2023

Thank you for taking the time to leave us a review, Birgul! We’re glad you had such a positive experience with our service. Best wishes from everyone at Crane & Co.

5/5

Google

We have found Crane and Co a pleasure to deal with when purchasing a freehold property. Eva was very helpful and knowledgeable with viewings, and Danny and Sarah were helpful and positive with the process. Would highly recommend them!

Hugh · 7 March 2023

Agent replied · 5 July 2023

Thank you very much for this lovely review, Hugh! We really appreciate you taking the time to leave us these kind words. We hope you’re settling in well to your new home! Best wishes from everyone at Crane & Co.

5/5

Google

We recently dealt with Crane & Co on our purchase and were very pleased with the service. Sarah Davies and Dan Wellman were attentive, efficient and polite. Sarah was very helpful and calming when we were experiencing delays in our chain. Thank you.PositiveResponsiveness, Professionalism

Rory · 25 August 2022

Agent replied · 5 July 2023

Thank you for your 5 star review, Rory. Your kind words are greatly appreciated. Best wishes for the future from everyone at Crane & Co.

5/5

Google

We have recently gone through a purchase of a property with Crane and Co. From making an offer to purchase it has been incredibly smooth and we would definitely use them in future property searches/sales. Dan dealt with our offer negotiation and he was great and informed us well of everything with regular updates. We were then allocated Sarah to deal with our sales progression and she has been brilliant throughout, quick at responding to queries and such a lovely friendly manner. Thank you so much for all of your support through a usually stressful process Sarah, you have taken some of that stress away for us! Would recommend to anyone buying a property for sure!

Sophie · 10 September 2023

Agent replied · 1 October 2023

Thank you for this delightful review, Sophie. We're so happy to hear we've helped make the process less stressful for you and we wish you many happy years in your new home! Not long to go until move in day now! Best wishes from everyone at Crane & Co.

5/5

Google

Had the pleasure of meeting Julie Brooksbank who showed us around some properties, on realising they weren’t quite right she immediately found 2 more for us to view on the same day. I can honestly say I have never had an estate agent like …

Alanwallis007 · 15 April 2025

Agent replied · 3 May 2025

Thank you Alan. Julie is a truly wonderful colleague and part of a fabulous team. It’s a great pleasure to read your comments which will be passed on to Julie straight away. Thank you for taking the time to write your review which is … More

5/5

Google

Thank you so much to all at Crane and Co. We were given very professional and excellent customer service during a very challenging time. Special thanks to Samia who showed sensitive understanding and excellent communication skills at all times. We would recommend to others, many thanks and best wishes.

Sue · 5 July 2021

Agent replied · 5 July 2023

Thank you so much for your review, Samia is a great asset to us and always handles every sale with the care and attention it deserves. We'll be sure to pass this on to her. Best wishes from the Crane & Co team

5/5

Google

Crane and Co did a great job selling my mum's house in Hailsham and getting a good price for me. Dan Wellman was very professional, knowledgeable and helpful as well as being friendly and efficient. The sale went through very smoothly. Thanks.

Paul · 5 July 2022

Agent replied · 5 July 2023

Thank you for taking the time to leave us a review, Paul. Dan is a wonderful asset to the team. Thank you for your kind words. Best wishes from everyone at Crane & Co.

5/5

Google

A huge thank you to all at Crane and Co for their highly professional service, but also for being such lovely people to deal with. They were always very quick to respond to requests and answer our, sometimes daft, questions. We found them friendly, helpful, and very polished. An excellent team!

Ewen · 3 January 2025

Agent replied · 26 December 2024

Thank you Ewen for your kind comments which are very much appreciated by us all. Rest assured, there’s absolutely no such thing as a ‘daft question’. We completely recognise that moving home can be an experience full of processes that … More

5/5

Google

Amazing friendly faces when we arrived at the property was shown around the property. Was told in depth about the property which we ended up purchasing with Dan who was supportive and helped us as first time buyers throughout the stages and …

Corey · 15 April 2025

Agent replied · 8 November 2024

Thank you for this delightful review, Corey. It’s always lovely to hear such great comments about our team. At Crane & Co, going above and beyond is what we do. We’re here to help you achieve your property goals and love to help in any way … More

5/5

Google

Bought our second home via Crane and Co. Don’t have a single negative thing to say about the service they provided. Everything went smoothly and we and very happy.

Geoffrey · 14 August 2023

Agent replied · 28 August 2023

Thank you for taking the time to leave us a review. We’re so glad to hear you’ve had a five star experience with our service and we hope you’re settling in well to your new home! Best wishes from everyone at Crane & Co.

5/5

Google

Crane & Co go above and beyond to meet your expectations!! The staff are all extremely professional and efficient. During the time that everything is so stressful, they support you and manage your expectations!! The photos and videos are done extremely well, and the service continues throughout your journey. Be smart and don't use anyone else!!

Mel · 22 September 2024

Agent replied · 22 October 2024

Thank you Mel! Your kind words are very much appreciated. It has been our pleasure to help you move home and we are all so glad to have got your sale and purchase over the line. Keep in touch - we’re here to help in every way we can. Wishing you every happiness in your next chapter. Best Wishes.

5/5

Google

Very professional Company, with lovely brochures, pictures, videos. Amy was excellent at understanding our requirements for selling our house. We were very pleased with the approach to valuation, selling, open house etc. would recommend crane & Co no problem.

Mark · 5 July 2022

Agent replied · 5 July 2023

Thank you for taking the time to leave us this 5 star review, Mr. Fowler! Your recommendation is much appreciated. Best wishes from everyone at Crane & Co.

5/5

Google

I’d previously been on the market with another agent for 3 months and hadn’t sold, so I decided to give Crane & Co a try. A bit more expensive than other agent’s commission rates but well worth it! …

Helen · 15 April 2025

Agent replied · 22 October 2024

Good morning Helen and thank you for your comments which will be much appreciated by all my colleagues. We truly love what we do and helping our clients from one chapter of their lives to another and achieving their aims is what makes our … More

5/5

Google

This is the first time I've been with Crane and Co. Very impress with the staff very friendly and very helpful. Thank you Amy for your help and support. Great communication, I would highly recommend.PositiveResponsiveness, Professionalism

Sandra · 25 August 2022

Agent replied · 5 July 2023

Thank you for taking the time to leave us a five star review, Sandra. We hope you love your new home! Best wishes for the future from everyone at Crane & Co.

5/5

Google

My parents chose Crane & Co for their house move in Eastbourne and were not disappointed. The staff were excellent, they were very helpful, friendly and adaptable to my parents' needs. Despite the office being in Hailsham, they had a very proactive approach to visiting the property for advertising and hosting viewings. They provided a tailored service and remained in contact once a house sale was agreed, providing updates as required and explaining the process and any hold ups. Moving day went very smoothly and the staff were all very welcoming on our visit to the office to pick up the keys for the new house.

Kate · 6 January 2023

Agent replied · 5 July 2023

Thank you for this delightful review, Kate. It has been a pleasure working with your parents and we’re delighted to have helped them make this move. It’s always a special moment when we get to hand over the keys. We hope they have a lovely Christmas in their new home. Best wishes from everyone at Crane & Co.

5/5

Google

I cannot praise Amy and Dan at Crane & Co highly enough. They have solved every problem and kept me informed every step of the way. Marketing is top notch, you get what you pay for!

Sally · 5 July 2022

Agent replied · 5 July 2023

Thank you for your five star review, Sally. Your kind words are greatly appreciated. It’s so lovely to hear we’ve impressed you with our service. It has been a pleasure working with you. Best wishes from everyone at Crane & Co.

5/5

Google

Danny came to give us a valuation of our property, as we had updated it throughout. He arrived on time & was pleased to see the improvements we had made. He was here nearly an hour looking all over the property inside & out. He gave us a valuation around the figure we thought. We were pleased even though we are not intending to move. I would definitely recommend Crane & Co. Polite & Profession. Thank you for your time.

Ann · 7 December 2022

Agent replied · 5 July 2023

Thank you for this lovely five star review, Ann. It’s our pleasure to hear your valuable feedback. Best wishes from everyone at Crane & Co.

5/5

Google

I found my ideal little house and Crane and Co helped me to get it. Two years on and I'm very happy here. They were friendly, warm and helpful throughout. They even gave me a framed picture of the house when the sale completed and a card on my years anniversary of being here. I couldn't recommend them enough. Still very grateful for their help and consideration. Thanks Crane and Co Hailsham you are amazing.

Kim · 6 April 2023

Agent replied · 5 July 2023

Thank you very much for taking the time to leave us this review, Kim. We’re so delighted to hear you’ve settled in well and you’re happy in your home. May it bring abundant happiness in the years to come! Best wishes from everyone at Crane & Co.

5/5

Google

We have sold two homes with Crane & Co. and each time the service has been 100% professional. The staff look after everything and you are made to feel like you are their only customer. We knew the first time we were in safe hands and second time around has proved that. Thank you to every single member of Crane& Co team. You are all amazing! You’re the best! Would 100% recommend!!! ⭐️ ⭐️⭐️⭐️⭐️

Trish · 6 May 2023

Agent replied · 5 July 2023

Thank you so much for this delightful review, Trish. Your kind words are greatly appreciated and we’re so glad to hear how happy you are with our service. It’s been a pleasure working with you. Best wishes for the future from everyone at Crane & Co.

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Questions about Crane & Co Estate Agents Hailsham

How many reviews does Crane & Co Estate Agents Hailsham have?

Crane & Co Estate Agents's High Street office has 217 reviews across two platforms: 214 on Google, 3 on Facebook.

What is Crane & Co Estate Agents Hailsham's rating?

Crane & Co Estate Agents Hailsham is rated 4.8 out of 5 across all 217 reviews, and 4.8 out of 5 on Google from 214 reviews.

Has Crane & Co Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Crane & Co Estate Agents, High Street won Gold.

Where is Crane & Co Estate Agents's High Street office?

Crane & Co Estate Agents Hailsham, 2 The Quintins, High Street, BN27 1DP.

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