Ryder and Dutton reviews in Heywood

★★★★★ 5/5

Trustpilot

The absolute best experience

I recently sold my property with Ryder & Dutton, Heywood branch. It was a very positive experience from start to finish. Starting with Fran Whittle who came out to do do the initial valuation with her obvious experience and knowledge of the local market, which is the most important aspect of selling. She also did the photographs and write up and it was listed online within just a few days. From that point on I dealt with Megan D’Angelillo at the local branch who was just excellent in every aspect of her position. She moved to another branch shortly after and Jenna Henley took over, who was also excellent, extremely efficient, professional and with great communication. They have perfected their process and they execute so well, both individually and as a Team. I received multiple, daily emails about viewings which happened immediately the house was listed, which they also handled for me. I had multiple offers within the first week and Jenna was on the ball at all times until we accepted an offer that we were very happy with. Once we agreed with the buyer, the transaction went as quickly as their bank would allow. Jenna kept me informed every step of the way, I never had to call once to ask for updates, she preempted any question before I even asked. It’s rare to get such service, I cannot recommend them highly enough. It becomes very apparent that using your local estate agent who has known the local area for so many years is a must for viewings and communication. I also used a solicitor they are not connected to but are familiar with due to their long, established network of local vendors, which made communication flow much better than if I’d introduced a random, unknown solicitor. This just added to the efficiency of their process to completion. I had no issues at all. Had there been any I would rather have a highly experienced local company on my side than a random online company who have no connection or attachment to the area. I can recommend Ryder & Dutton without hesitation, it was a pleasure to deal with them. Big thanks to Fran, Megan and Jenna, and Catherine who communicated with me also, you were all totally awesome!

Rita · 4 July 2024

★★★★★ 5/5

Trustpilot

Still the Best

We had a number of challenges in selling my late parents house, not least that we all live in Australia. However initially Tony in getting the property on the market and then Amy as our negotiator were both extremely helpful and Amy was excellent at following up with all parties and communicating updates. Having used Ryder and Dutton numerous times when we lived in the UK it is good to see they are still in my opinion the best agents in the region

David · 29 June 2024

★★★★★ 5/5

Trustpilot

We sold our within 24 hours of it going…

We sold our within 24 hours of it going on the market for the full asking price. To assist us with the issues in the chain, Geraldine kept on top of matters. She supplied us with information on a regular basis and chased things down as required. A good service was provided.

Anthony · 6 May 2026

★★★★★ 5/5

Google

I viewed a property with Deanna she was friendly and welcoming throughout. Although the property wasn't for me Deanna found out what kind of property I was looking for and suggested a property currently on the market. She then contacted me to tell me the property had been reduced. Fantastic customer service

Chloe · 26 August 2026

★★★★★ 5/5

Trustpilot

I’m so happy I chose Ryder & Dutton

I’m so happy I chose Ryder & Dutton, they kept me in the loop all the way! especially Catherine Salisbury from Heywood branch ,who was very helpful & gave a very personal assistance, she is a star 🌟 special thank you to Catherine xFran shown me the way from first meeting her at the property & everyone at Heywood branch was very helpful Thank you Ryder & Dutton 💯😊

Paula · 19 December 2024

★★★★★ 5/5

Trustpilot

Friendly service that goes above and beyond

I sold my house recently through Ryder Dutton after the excellent service I'd previously had from them as a purchaser, I was not disappointed. From the first approach until the day of completion they were great, friendly, efficient & knowledgable. Fiona amd Freya were brilliant at helping me consider offers & in negotiating and I sold at a price I was happy with.The chain to complete was long and therefore complicated, Fiona went above and beyond to keep things moving and to ensure the completion date happened (despite some lack lustre solicitors for various parties). Highly recommend!

Charlotte · 26 June 2024

★★★★★ 5/5

Trustpilot

Wonderful team to work with

Wonderful team to work with. 16 viewings booked in a day and the house sold within a week at the asking price. We did the viewings ourselves over the weekend.Leanne came out initially and got the spec for the particulars and price right, the photos they took were really good and Martha was so efficient in taking the bookings, supported by the team calling me every 30 minutes. What's more, R&D were also acting for all those making an offer on our house so knew where they were in the process of selling their house.

Martyn · 26 June 2024

★★★★★ 5/5

Trustpilot

Carmel was totally amazing

Carmel was totally amazing. At the end of the sale we had many problems and she stood firm and made things happen. Never phased in spite of numerous setbacks mainly caused by our buyers and their solicitors. We, our solicitor, Carmel and the man who we were buying off worked tirelessly to make the exchange of contracts and then completion happen in spite of the problems we faced.Ove the years Ryder and Dutton have been my go to estate agents. Hopefully this will be our last ever move but if there was to be another ther would only be one agent we would go for!

Maurice · 24 June 2024

★★★★★ 1/5

Trustpilot

Laugh a minute 🤣

Don’t make me laugh however they not kept all their part of the bargain all the time at 1st it was ok to talk on the phone when I could get through then later I asked to be contacted by email later in the conversation and that included the buyer.

PURPLEparrot · 7 September 2026

★★★★★ 5/5

Trustpilot

Geraldine Marsden and Lacey Williams

Geraldine Marsden was absolutely fantastic throughout our home-buying journey with Ryder & Dutton. From the very beginning, she was professional, approachable, and incredibly supportive, making what can often be a stressful process feel smooth and manageable. Her communication was excellent, always keeping us informed and responding quickly to any questions we had.

Md · 3 May 2026

★★★★★ 5/5

Trustpilot

Excellent Service

The team at Ryder and Dutton, especially Leon James, have been amazing through the whole process. We advised in our specific needs and why we needed to sell and both Leon and the team have provided ongoing support throughout our time with them. The team are friendly, approachable and always ready to offer advice. Highly recommended. Excellent service Lucy and Sarah at the Lettings Team were also amazing. They arranged all the paperwork to rent, helped us sort our checks and get us updated with each and every step of the rental process ( something we had not done before). I would totally recommend Ruder & Dutton for all your housing needs, whether selling, buying or renting.

C · 21 June 2024

★★★★★ 5/5

Trustpilot

Ryder and Dutton completed selling our…

Ryder and Dutton completed selling our property on 7th June in Cowlersley. Leanne was very accommodating when we first approached to sell the property and put it on the market within a week. Nicola managed the whole process of the sale and was very communicative throughout, she was very approachable and extremely helpful and calming through a stressful time. She contacted us regularly to keep us updated throughout the process. This is the first time we have used Ryder and Dutton and we would highly recommend using them to friends and family and would certainly look to use them again in the future.Jamie & Gemma

Jamie · 19 June 2024

★★★★★ 5/5

Trustpilot

Ryder & Dutton Rawtenstall Fantastic

The Manager and all the staff at Ryder & Dutton Rawtenstall have been amazing throughout our house sale From start to finish they have delivered excellent customer service. They have taken great care with their friendly , supportive and professional approach. When issues with the sale happened (as they sometimes do) they were there to deliver a great outcome. We particularly want to express our warmest admiration for Shannon Laycock and Jamie Murray. They took the lead, made time, pursued solutions and really looked after us to ensure the smoothest sale was possible. They literally went above & beyond and are a real credit to Ryder & Dutton

Mrs · 17 September 2026

★★★★★ 5/5

Trustpilot

Awesome ALEX and fabulous Freya

Thanks to Freya and Alex I have a new happy tenant in a lovely home. They went above and beyond to help me get the property repairs completed, recommending quality local trades and being available to help with access to the property when I was unable to be there. They really made a difference to the while process of getting the house ready for letting and then finding a new tenant. Cannot thank them enough.

Deborah · 5 September 2024

★★★★★ 5/5

Trustpilot

A big thank you to…

A big thank you to Emmy,Michaela,Oliver,Amber,for there professional approach in getting our sale through would definitely recommend.

Stanley · 20 May 2026

★★★★★ 5/5

Trustpilot

Excellent and professional service from…

Excellent and professional service from all the team, but especially Michaela who helped brilliantly in what turned out to be a long drawn out process.

Karen · 18 March 2026

★★★★★ 5/5

Trustpilot

Ada was amazing at keeping us informed…

Ada was amazing at keeping us informed all the way through and was super helpful at ensuring it ran as smoothly as possible when buyimg our new house. Thanks so much to all that helped at R&D, especially Ada xx

Anon · 22 July 2026

★★★★★ 5/5

Trustpilot

Simply the best!

Simply the best and I wouldn't go anywhere else. Alice Rimmer and the staff at the Ashton branch are great to deal with, professional and totally on the ball. They sold mother's property within days of listing and then their Move Manager, Geraldine Marsden took over to very ably shepherd the sale to completion. That is such a valuable role because it saved me the hassle and worry of chasing people up.

AN · 11 October 2024

★★★★★ 5/5

Trustpilot

Great Service

Sarah Green was friendly, professional and patient. She went out of her way to help me out on moving in day, which I really appreciated. Sam was also really helpful and patient throughout. Plus, when I arrived Sarah presented me with not only the door key but a hamper of tea, coffee, biscuits, drinks and money off vouchers. I found all the agents personable, human and professional. Thank you.

Sandra · 23 November 2024

★★★★★ 5/5

Trustpilot

I sold my house via the Heywood branch

I sold my house via the Heywood branchCatherine Salisbury was fantastic all the way through, extremely knowledgeable and kept me informed throughout the previous whether it be good or bad news regarding viewings, etc.You can tell that Catherine & the rest of the team (Jenna, etc.) work really well together & the response whenever i called was up to speed & answered very professionally & friendly, so much so that at times i felt i was the only client they had. Nothing was too much trouble & although the house selling experience can be quite stressful, the R&D team at Heywood made it far easier than i've ever experienced previously. Thank you

Paul · 24 May 2024

★★★★★ 5/5

Trustpilot

Geraldine Marsden move manager excellent service

Thank you Geraldine for your help regarding our recent move. Geraldine Marsden was an exceptional move manager, and available to assist throughout the entire moving process as a result we managed to go from sale to completion within 4 months. I was very impressed with Ryder and Dutton and wouldn't hesitate to use their service again. If you're looking for an estate agent to help you move I would highly recommend.

Miss · 21 October 2024

★★★★★ 5/5

Trustpilot

Ryder & Dutton Rossendale

Ryder & Dutton tailored their service to my needs and helped make the sale of the property relatively stress-free.My agent Leon was professional, attentive, great in communication and very friendly. I seldom needed to chase up for an update as he kept me informed and updated regularly.The team, especially Nick demonstrated professional knowledge and understanding of the local market very well.The photographer who worked with them also took very high standard photos for the property.Although there were one or two things they could further improve on, overall they are a very good estate agent that I would recommend. I felt that I had made the right decision choosing them.

Ms · 21 May 2024

★★★★★ 5/5

Trustpilot

Excellent and very professional .Also…

Excellent and very professional .Also very friendly. There were a number of complicated issues with probate and we were greatly supported whilst these were resolved.Nothing was too much trouble which again in the high pressure environment of house selling was very encouraging. Looking back the support we received was exceptional. When it was needed advice and guidance was always very readily available. So glad we had Ryder and Dutton on our side. Thanks again for everything.

Fraser · 31 July 2024

★★★★★ 5/5

Trustpilot

House sale with Ryder & Dutton

I sold my house with Ryder & Dutton earlier this year and had a great experience from start to finish. I got a realistic valuation, a detailed listing which showcased the property really well with beautiful photographs. I secured a really good offer and was kept up to date throughout the sale process with regular, personal emails. I felt comfortable to reach out to my case handler, Geraldine, with any questions - she was always very friendly and prompt. Thanks Geraldine and all the team involved.

Deryn · 15 May 2024