Trusted Agent profile · Heywood
Verified
★★★★★
2,790 reviews across 2 platforms
22 Market Place, Heywood, OL10 4NL
Part of Ryder, see every office.
Ryder's office in Heywood, at 22 Market Place, is rated 4.8 out of 5 across 2,790 reviews on two platforms, including 559 Google reviews rated 4.9.
Every review we hold for the Heywood office, from every platform, shown as written. First names only.
5/5
TrustpilotI had a good experience with ryder and…
I had a good experience with ryder and dutton , Kelsey kept me updated and talked me through the process in detail which reasurred me . When kelsey wasnt available Brooke was on hand to help..I found the staff polite and professional and the day of completion couldnt of gone ant better !
5/5
TrustpilotCatherine, the shining star!!
Catherine and the team have been great through the full process. From managing the viewings themselves (so we could take the dogs out of the house), up to chasing up with solicitors to make sure everything stayed on track. Thanks so much all!!
5/5
GoogleReally happy with the service from Ryder and Dutton. Elle was really helpful, friendly, and professional throughout the process. She made everything easy and kept me updated along the way. Would definitely recommend!
5/5
TrustpilotRyder and dutton was really amazing
Ryder and dutton was really amazing. Highly recommended. Throughout my home buying process. They were incredible communicative, responsive,and always on hand to anser questions.their local market knowledge and experts negotiations skills helped me secure my dream home. Thank you Geraldine marsdone he was did really amazing work for us.
5/5
TrustpilotHad amazing experience with Ryder &…
Had amazing experience with Ryder & Dutton estate Agents. Freya and Rachael Hilton were spot on with their work. Can’t thank Rachael Hilton for making our move so easy and convenient. We had only 4 weeks to move, we were really stressed but Rachael and Freya arranged our viewing according to the time that suited us as me and my husband both are working full-time. All the documentation work was done on time. Throughout the process Rachael kept us updating time to time and within 3 weeks we were in our new home. Freya was very kind and helpful to show us our new home and made sure we have access to everything. Highly recommended. Thank you so much Rachael Hilton and Freya for all the hard work that you both put in for making our move stress-free.
Great to hear that we have helped you move with as little stress as possible.Gareth HuntHead Of Lettings
5/5
TrustpilotGreat experience!
Me and my husband recently sold our property through Ryder & Dutton and we can’t thank them enough for the smooth journey. We were apprehensive at the beginning as we know with the current market, houses are taking a while to sell however the process from start to finish was very easy. Chris initially valued our property and just speaking with him put us at ease, he was very approachable and lovely to speak to. Then we liaised with Naveen who was really helpful with going back and forth with us and our buyers, she always kept us in the loop even if there was nothing going on she kept us reassured through the process. Our move manager was Catherine and she was an absolute delight to liaise with, she responded efficiently through emails and phone calls and kept us updated at all times. We would highly recommend Ryder & Dutton and will be looking to potentially plan our next move with them :)
5/5
TrustpilotOliver Blakey is a pleasure to deal…
Oliver Blakey is a pleasure to deal with professional and always happy to help follows the correct process and maintaining competence in a difficult situation with myself being in the industry working with estate agents as a mortgage broker for over 23 years he is truly an asset to you’re business and worthy of an early appraisal and many more years with Ryder Dutton
5/5
TrustpilotWe recently sold our home with Ryder &…
We recently sold our home with Ryder & Dutton and purchased our next one through them at the same time. Kris came out to do the initial valuation and was very thorough, informative but most of all, lovely. We’d spoken to another estate agent previous to Ryder & Dutton who didn’t come out to value our house, just had a quick phone call and that was it. Kris came prepared with a folder of information about our house and went through everything ensuring we fully understood the process. Once on the market we were looked after by Naveen, who again, was absolutely brilliant. From booking in viewings, phoning giving us feedback and securing our buyer, she was nothing but personable, professional and really on the ball with everything giving us updates as and when she could. When buying our next home we dealt with Lauren who just like Kris and Naveen, was professional, personable and kept us up to date every step of the way. Both Naveen and Lauren had the answer to every question I asked and made the whole process of buying and selling as stress free as possible.
Hi Sally, thank you very much for the lovely review! It was a pleasure to have you as my vendor & to find you a buyer that’s going to love your home the way you did! I’m so happy that you’ve managed to find your forever home with the help of Lauren! Thank you for using Ryder & Dutton Kind regards,Naveen
5/5
TrustpilotFantastic House Moving Experience
I am extremely grateful for the help and support from Geraldine Marsden. Buying a house is so stressful but made so much easier when you have Geraldine's help. Thank you so much for always being available, chasing various people and keeping me updated throughout the entire process. Geraldine is an absolute credit to the team at Ryder and Dutton. Thank you from the bottom of my heart for all of your support during the purchase of our forever home.If you are thinking of moving I would not hesitate to use Ryder and Dutton they have been absolutely amazing!
Thank you so much for sharing your experience with us, we're delighted to hear you were happy with our service and wish you all the best in your new home 🏠 ⭐ - Tony and the Oldham team
5/5
TrustpilotHelpful from start to finish
A proactive Estate agent with 7 day availability for viewings and helpful staff. Geraldine was appointed my move manager and dealt with unhelpful solicitors professionally throughout helping to fix exchange and completion dates despite their evasiveness and lack of availability.
5/5
TrustpilotThe lovely Jenna at Ryder & Dutton…
The lovely Jenna at Ryder & Dutton Heywood. I cannot praise her enough. Her communication was excellent, she made the whole process so easy for me. I am neurodiverse and struggle with paperwork and long processes. Jenna helped me through each stage, clarifying info from solicitors, passing messages through the chain and remaining positive. I had a change of circumstance 2 weeks before completion meaning we had to start again but everyone pulled together to get me to complete on time. The team are kind and dedicated, definitely experts in their field. Thanks so much R&D Heywood, especially Jenna&Megan, for your hard work and support. Would definitely buy and sell with you again ☺️
Thank you so much for the lovely review, we are so happy we could help you move forward with your lovely new home. All the very best from all at Ryder and Dutton, Heywood Office.
5/5
TrustpilotGeraldine Marsden - A True Asset!
I want to thank Geraldine Marsden for her commitment and never ending support… Geraldine was always very pleasant and approachable and made the transaction of selling a property a lot less stressful. A true Asset! Thank you so much!
5/5
TrustpilotI bought a house through Ryder and…
I bought a house through Ryder and Dutton & the lady that looked after us was called Jenny Boyle. I have to say they made it soo easy and made sure I was always made aware of any updates. Jenny was quick to reply to any emails and always returned my calls. The sale was quick and efficient as Jenny kept on top of the buying process and made sure things were always moving with both mine and the vendor’s solicitors. She was very humble and I felt I could call her for the smallest things and nothing was ever too much. I am soo glad Jenny was my agent and couldn’t ask for anyone better. I spoken to a few different agents during the time and always preferred Jenny as she made everything soo simple and easy. Thankyou soo much for your support
5/5
TrustpilotHappy with the service
I recently bought a property through Ryder & Dutton and was very happy with the service provided!The sale didn't go too smoothly and was a lengthy process (through no fault of Ryden & Dutton). Matt was there to help throughout. I was also away for a full month towards of the sale where there were a few complications. Matt was great in these circumstances and helped by communicating going back and forth with all parties to find out exactly what was needed to get the sale complete for me not long after I got back. Thanks Matt. Very friendly and professional throughout
Thanks for the review Katie, hope your enjoying your new home. - Matt
5/5
TrustpilotFantastic
I recently sold my property with Ryder & Dutton, Heywood branch. With it being my first ever sale, I was nervous and had a lot of questions throughout the process. From start to finish it was a great experience. Fran Whittle, Jenna Henley and the rest of the team were very helpful, always available to answer any questions and worked hard to make sure everything went smoothly and as quickly as possible, always with a smile and helpful advice. Jenna kept me informed every step of the way and I felt very comfortable asking questions and asking for advice when needed. Ryder & Dutton made a complicated process a walk in the park which I am very grateful for. I can recommend their services without hesitation. Thank you for all your help, it's much appreciated.
Many thanks for the wonderful review, we are so glad you were happy with our efforts, take good care form all at Ryder and Dutton
5/5
TrustpilotIts been a great pleasure doing…
Its been a great pleasure doing business with Ryder & Dutton. I just want to say a massive thank you to Lauren in the rochdale branch. She has supported me from start to finish which I am truly grateful for. She answered all my queries in a timely and professional manner. She is a true asset to Ryder & Dutton who went above and beyond my expectations. I honestly thought buying a house would be quite complex but Lauren made the whole process look easy. Thanks again and I would certainly recommend Ryder & Dutton to any potential buyers and sellers solely due to their excellent customer services.
Thank you for your kind review Shaair! We hope you and your family have a fantastic future in your new home.
5/5
TrustpilotExcellent staff
We sold our house and bought our flat both through Ryder Dutton Rawtenstall in June.Graham was very easy and pleasant to deal with, and always happy to help. Leon took us through the process and was also easy to speak to and very helpful - and in particular very patient when there were slight glitches along the way. Matt was very helpful too, and Megan guided us through the final stages and was always cheerful and quick to respond.All in all, we would highly recommend using the Rawtenstall branch.
Thanks Cath, it was a pleasure working with you throughout! - Leon
5/5
TrustpilotAmazing Estate Agent
Throughout my home buying process, Ryder and Duttons Team has been absolutely impeccable. My main point of contact throughout the process was Geraldine who not only kept me updated regularly via email but also called me to check in and was amazing at responding to any queries I had. She chased on my behalf, brought forward any concerns I had to the seller and resolved any problems extremely quickly and efficiently. I’d also like to mention Dylan who facilitated the multiple viewings I had. He was polite, friendly and knowledgeable. Huge thanks to everyone that has supported this process, would highly recommend.
5/5
TrustpilotLiv has been extremely diligent and…
Liv has been extremely diligent and efficient in handling our purchase. From the very first call to this stage we have been kept up to date with every stage. Would definitely recommend
5/5
TrustpilotExcellent service
Right from when I went to view the property up till when I got my keys, Samantha and Paige were excellent. Providing me with the information I needed every step of the way. They respond to my emails promptly, and when they miss a call, they give me a call back ASAP.Overall, it was a nice experience with Ryder & Dutton because Samantha and Paige made it so. Thank you.
We're so happy to hear you had a positive experience with our team! We're proud of our agents and their dedication to providing excellent customer service.Gareth HuntHead Of Lettings
5/5
TrustpilotEstate agents who were seriously helpful
Throughout the whole process of moving our elderly parents, Ryder and Dutton in Rawtenstall were fantastic to deal with. I would like to recognise Alex McMahon and Graham, in dealing so sensitively with their situation, they were very generous with their time in making everything run as smoothly as possible. Alex took on the communications. She was extremely efficient, she updated us regularly and our calls were dealt with promptly and intelligently. And with a kindness which we really appreciated . We feel we absolutely chose the best agents and would recommend them wholeheartedly.
Thank you so much for the positive review Sarah, we hope your settling in. - Alex
5/5
TrustpilotHouse purchase
Once our offer was accepted, Geraldine looked after our purchase. She was fabulous and looked after us every step of the way. She gave us advice and took the lead in chasing and pushing deadlines when she needed to.Can't thank you enough Geraldine for making our house purchase so stress free and smooth.Also a thank you to Zoe (at the Ashton branch) who looked after us initially, dealin with our offer negotiations and gave us our keys on our moving in day.Great service all round.
Dear CB, thank you for your review and kind words for both Geraldine and Zoe. Both are an asset to our business and its fantastic to read such a positive review them both. All the best for the future, Alex & the whole R&D team.
5/5
TrustpilotThe absolute best experience
I recently sold my property with Ryder & Dutton, Heywood branch. It was a very positive experience from start to finish. Starting with Fran Whittle who came out to do do the initial valuation with her obvious experience and knowledge of the local market, which is the most important aspect of selling. She also did the photographs and write up and it was listed online within just a few days. From that point on I dealt with Megan D’Angelillo at the local branch who was just excellent in every aspect of her position. She moved to another branch shortly after and Jenna Henley took over, who was also excellent, extremely efficient, professional and with great communication. They have perfected their process and they execute so well, both individually and as a Team. I received multiple, daily emails about viewings which happened immediately the house was listed, which they also handled for me. I had multiple offers within the first week and Jenna was on the ball at all times until we accepted an offer that we were very happy with. Once we agreed with the buyer, the transaction went as quickly as their bank would allow. Jenna kept me informed every step of the way, I never had to call once to ask for updates, she preempted any question before I even asked. It’s rare to get such service, I cannot recommend them highly enough. It becomes very apparent that using your local estate agent who has known the local area for so many years is a must for viewings and communication. I also used a solicitor they are not connected to but are familiar with due to their long, established network of local vendors, which made communication flow much better than if I’d introduced a random, unknown solicitor. This just added to the efficiency of their process to completion. I had no issues at all. Had there been any I would rather have a highly experienced local company on my side than a random online company who have no connection or attachment to the area. I can recommend Ryder & Dutton without hesitation, it was a pleasure to deal with them. Big thanks to Fran, Megan and Jenna, and Catherine who communicated with me also, you were all totally awesome!
Thank so much for the wonderful review!! we wish you all the very best moving forward from all at Ryder and Dutton Heywood
5/5
TrustpilotWe sold our within 24 hours of it going…
We sold our within 24 hours of it going on the market for the full asking price. To assist us with the issues in the chain, Geraldine kept on top of matters. She supplied us with information on a regular basis and chased things down as required. A good service was provided.
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