Trusted Agent profile · Hexham
★★★★★
670 reviews across 2 platforms
46 Priestpopple, Hexham, NE46 1PQ, NE46 1PQ
Part of Rook Matthews Sayer, see every office.
Rook Matthews Sayer's office in Hexham, at 46 Priestpopple, is rated 4.8 out of 5 across 670 reviews on two platforms, including 32 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Rook Matthews Sayer Hexham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hexham.
Every review we hold for the Hexham office, from every platform, shown as written. First names only.
4/5
TrustpilotRook Matthews Sayer. West Denton
Rook Matthews Sayer, West Denton Branch were very helpful and sold my property quickly. Claire and other staff were on hand whenever I needed them, were courteous, efficient and a pleasure to deal with.
Thank you Susan for taking the time to leave this fantastic feedback for our team in RMS West Denton. We hope if you ever sell again and choose RMS we can turn this into a 5 star!
5/5
TrustpilotMichael is a star!
Michael and Gordon were fantastic throughout the sale of my commercial property. Both were very knowledgeable and always available to contact for any questions, no matter how small. Michael Fox found me a buyer within 3 hours of going on the market... an ongoing contact of his. I would not hesitate to use RMS commercial services in the future! Thanks!
Dear Kate, thank you for the kind words for our team in commercial, we really appreciate it.
4/5
TrustpilotResponsive and follow things up
Staff were responsive when emailed or phoned and kept the conveyancing process going. They had a good relationship with the local solicitor I was using which also helped. Selling a house seems to take ages these days but all the staff at RMS Hexham and Leah in particular were great.
5/5
GoogleFantastic service from RMS Hexham. Leal, Helen and Cheryl were so easy to deal with throughout the sale of my home and dealt with everything promptly with the utmost professionalism. Thank you so much for everything you have done from start to finish of the process. Highly recommended and would be my first port of call if ever selling again.
Dear Gav, we really appreciate you taking the time to leave RMS Hexham 5*s, thank you so much!
5/5
GoogleThe Hexham team were very efficient, understanding and a pleasure to work with as they helped us navigate through our house purchase and work round small logistical obstacles along the way. Thank you to Leah and Sue.
Thank you so much Esther for taking the time to leave this lovely review for RMS Hexham, we're so pleased to know you felt supported throughout your purchase with us.
5/5
TrustpilotWe had an excellent experience with our…
We had an excellent experience with our estate agent, Dylan. Our purchase journey was not always smooth, but Dylan did everything he could to help make it happen.
Thank you so much Roselind for taking the time to leave Dylan in RMS Fenham an amazing 5 star rating!
5/5
TrustpilotRMS COMMERCIAL - LETTING and SALES
I can highly recommend the commercial team at RMS. They not only managed to quickly find a reliable tenant for me 2yrs ago, they also helped sell the property for me during the pandemic. The whole team led by Michael have always been so helpful and professional. A special thanks to Chris and Gordon who updated me all the time. Their determination to achieve a positive outcome never failed. An excellent and reliable service.
Dear Jane, thank you for taking the time to leave our commercial team, Michael, Gordon & Chris five stars and a lovely review. We're very happy to know you received professional and helpful service throughout both instructions. We hope to be able to provide this for you again in future!
5/5
TrustpilotFirst class
I would not hesitate to use the services of Alastair , the financial advisor, should I need them. He is excellent. Everything is explained ( including the charges) and if it not for his sound advice we would have withdrawn from and very lengthy and unnecessarily complicated purchase . It’s rare to find such a transparent service in this field and we thank him for his expertise and support
Good afternoon Sally, thank you for taking the time to write a lovely and detailed 5* review for our FS advisor Alistair. It was a pleasure to read and I'm sure Alistair felt the same. We are so happy that he was able to support you in order to get the property purchase over the line. Many thanks for your custom!
5/5
TrustpilotGreat local estate agent
I used RMS Jesmond to find a tenant for our flat in Newcastle. From on the onset Cristy and team have been clear, helpful and proactive. The entire sign up, marketing, tenant finding and tenant processing (referencing and contracting) has been smooth and seamless. I was able to get a good tenant with an uplift on our rental income within 2 weeks of the property being emptied.
Hi Mohammad, thank you for leaving Cristy and her team 5 stars and an excellent review. We really appreciate your kind words and it's great to read how on point the hole branch was. We hope to work for you again in the future!
5/5
GoogleOur sales negotiator Leah Beverage was a great help throughout the sale of our property. We will recommend Rook Matthews Sayer in Hexham to our friends and family.
Thank you so much Cheryl for leaving Leah in our Hexham branch such a glowing review! We really appreciate you highlighting her to us.
5/5
TrustpilotExcellent , highly recommended
The whole process from initial valuation to completion has been handled very effectively and professional . This sale could have difficult as I was at a distance to the property but the whole team especially Dylan went above and beyond to get the sale over the line . Highly recommended.Thank you for making the whole thing as easy as possible
5/5
TrustpilotMortgage advisor service is absolutely…
Mortgage advisor service is absolutely fantastic, Alistair is an expert with a wealth of expertise, and for the last 7 years has been able to set us up with three exclusive mortgage deals for his customers. All of which have been more competitive rates than I could find independently. Would highly recommend to anyone.
Dear Shaun, thanks for the great review for our Mortgage Advisor Alistair!
5/5
GoogleRMS Hexham were great to deal with. Leah was our main point of contact and she was fabulous to deal with. I'd recommend this estate agents to anyone.
5/5
TrustpilotRMS Gosforth
RMS Gosforth were fantastic during our house purchase that completed in September. Our purchase took a while to go through (Due to other issues that arose out of control) but Rook Matthew Sayer were brilliant in keeping us updated with the vendor. Special thanks to Eve & Natalie who helped us throughout the purchase and are a real asset to RMS.
Dear Chris, thank you so much for taking the time to leave this wonderful review for RMS Gosforth, especially for Eve & Natalie. We hope you're very happy in your new home.
5/5
GoogleWe have had a really excellent level of service throughout the selling process with RMS Hexham. The whole team were friendly, helpful and always on hand if I had any questions from valuation to completion. James took the time to help us with some buying queries too, even though we were buying through another estate agent. He was very helpful and trustworthy. The whole team have been great and we will definitely use again in future if we need.
We're so grateful to receive such a glowing review from you Daisy. It means the world to us that you have felt supported throughout selling your home. Thank you for taking the time to leave feedback and to recommend our team in RMS Hexham, specifically James, we really appreciate it.
5/5
TrustpilotExcellent local estate agent
We have just sold our parents house through the Fenham, Newcastle branch of RMS. This was an excellent and friendly service. They looked after us and answered all of our queries. I would happily recommend their service.
5/5
TrustpilotWe would like to give a big thank you…
We would like to give a big thank you to RMS in Blyth. They took us on to purchase a lovely property in Blyth, which we were unable to visit due to Covid. Videos made to imitate a visit with our particular requests. From start to finish good communication from Katie, Michelle, Alison and Dawn, despite the difficulties being faced by everyone dealing with Covid. Thanks to the team.Best wishes
Dear Jacqueline, we're so glad that our Blyth team were able to provide you with enough details, photos and videos of your new home enabling you to purchase it comfortably and securely during such unprecedented times. We really hope you're happy in your home, thank you very much for taking the time to leave such a kind review.
5/5
TrustpilotAlistair Bowman
I recently used Alistair as my mortgage advisor again, this was my first time using him for just myself and I couldn’t be more pleased with the experience.
Thank you for taking the time to leave our Mortgage Advisor Alistair a great review Megan!
5/5
TrustpilotGreat Estate Agents
Our sales negotiator Leah Beverage was a great help throughout the sale of our property. We will recommend Rook Matthews Sayer in Hexham to our friends and family.
Thank you so much Cheryl, we're so happy you felt supported by Leah throughout your sale. We really appreciate you recommendation.
5/5
TrustpilotSupportive and helpful
Sold my house through Rook Matthews Sayer. Complications further down the chain lead to stressful delays in the process. RMS, and in particular Natalie, looked after me, kept me updated and advocated for me throughout. I can’t thank them enough and would recommend their services.
Dear Claire, thank you so much for leaving this 5 star review for RMS Gosforth, specifically Natalie. We really appreciate your recommendation.
5/5
TrustpilotOnly dealt with Bruce & Elle at this…
Only dealt with Bruce & Elle at this branch in West Denton but can’t praise them enough . Bruce did fantastic photos of my property & advised me on what the property was worth & Elle did most of the correspondence regarding the sale , plenty viewings were arranged & the property was sold very quickly. Would definitely recommend .
We really appreciate you taking the time to leave RMS West Denton this 5* review, thank you so much.
1/5
TrustpilotI have a tenancy with them for a flat…
I have a tenancy with them for a flat which worked great for over 2 years but then i was in a position to buy a house i gave notice that i intened to end my tenancy when i got a move in date for my house. The landlord agreed to let me end it early as i had 6 month left. I then allowed the agency to allow viewings. Every one that viewed it wanted it. Week later i was told there was a delay of 15 days to do checks on the mew tenants. I waited the 15 days asking for a offical date when my tenacy would end. The next excuse they came up with was they where waiting for a date for the final expection. In the mean time i moved imto my new house and paid another months rent for what is now a empty property. My mother called in one day to collect the mail from the flat and bumped into the landlord who was told the flat was now empty. She was told the new tenant was keen to move in and was ment to movimg in soon. Yet i still have not been told a date or anything and im still paying rent etc.
5/5
TrustpilotAn excellent and trustworthy service.
Any contact with the Jesmond branch was, from the beginning, professional, courteous and 'human'. Special mention to Marie whose knowledge and expertise impressed and her manner was engaged and engaging. An excellent and trustworthy service all round- in a somewhat protracted (no fault of RMS) process.
Dear Mr Storey, thank you so much for taking the time to leave RMS Jesmond, specifically Marie a 5 star review. We really appreciate it!
5/5
TrustpilotAlistair was fantastic throughout the…
Alistair was fantastic throughout the whole process, offered good advice to help us to make our decision and kept in touch all the way through the process making it all very straight forward, we would definitely recommend RMS and use their service again in the future.
Thank you so much for taking the time to leave this 5 star review for our Mortgage Advisor Alistair, we really appreciate it!
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Tell us what you need and we'll put you in touch. Rook Matthews Sayer Hexham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hexham.
