5/5
Kerry is simply the best She kept is informed all the times. We received good service from Kerry Without you the sales was not going head thank you so much for everything?
Trusted Agent profile Β· Heswall
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402 reviews across 3 platforms
23, Pensby Road, Heswall, CH60 7RA
Karl Tatler Estate Agents's office in Heswall, at 23, is rated 4.6 out of 5 across 402 reviews on three platforms, including 276 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.
276
Reviews on Google
This office
30
Reviews on Facebook
Business-wide
96
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Karl Tatler Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Heswall office, from every platform, shown as written. First names only.
5/5
Kerry is simply the best She kept is informed all the times. We received good service from Kerry Without you the sales was not going head thank you so much for everything?
5/5
We worked with Natasha, who was kind, quick to respond, and relentless in getting us the updates and information we needed. We can't thank her enough
5/5
My experience with Karl Tatler Estate Agents has been excellent. Christine in the Sales and Progression team provided outstanding support from start to finish. She kept me well informed, was quick to answer any queries, and made the whole process stress-free. A true credit to the team. Thank you!
5/5
I cant recommend this company enough..Louise Hughes has been amazing throughout the process of selling our home.. not only as a business transaction but also on a personal level. Highly recommend this company.
5/5
Great Service from Sarah and the team at KT. Highly recommend for your house sale π β¦
Hi Beverley, thank you so much for taking the time to leave us a review.
5/5
Absolutely fantasticβ¦Our Sales progressor Sarah kept us informed at all stages Fabulous communication throughout our processβ¦..highly recommended
Hi Mike, a huge thank you for taking the time to leave us a review! Your feedback is greatly appreciated.
5/5
Thank you to Sarah Graham and the KT team for making our first house purchase a success. Sarah has been a great help, really professional and kept us well informed and up to date with everything throughout the process.
5/5
Canβt thank Sarah Graham and the team enough, for all of their support and understanding in the purchase of my new apartment. Incredibly helpful, professional and super fast with all communication. Thank you
5/5
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5/5
We recently sold our house with Karl Tatler and they were a million times better than the Estate Agents who we bought off. Karl Tatler don't fit the usual Estate Agency stereotype. Unlike most others they're professional, courteous and reliable and they support you well during a stressfull period. If you've got a Karl Tatler office nearby, you'd be mad to sell your house with anyone else.
5/5
Very happy with the Sales Progressor Lucie Smith at Heswall Office. We got regular updates from Lucie and a weekly telephone call with regards to where the sale was up to. She was in regular contact with both solicitors for expected timescales re exchange and completion. We felt we were always in the loop and had complete confidence in how Lucie handled our sale and also how friendly and understanding she was when dealing with her on the phone. Many thanks.
5/5
We recently sold our house with Karl Tatler and they were a million times better than the Estate Agents who we bought off. Karl Tatler don't fit the usual Estate Agency stereotype. Unlike most others they're professional, courteous and reliable and they support you well during a stressfull period. If you've got a Karl Tatler office nearby, you'd be mad to sell your house with anyone else.
5/5
We purchased a property that was marketed by Karl Tatler. From start to finish they were excellent despite the fact that they were not actually instructed by ourselves. We were the buyer but they kept in touch regularly to let us know what was happening with the chain and where everything was up to. Was a pleasure to work with them.
Thanks Mister Drone! We are really happy to read your review and pleased we could assist you in your property sale. I hope we can work together again in future. Enjoy your new home!
5/5
What made my experience great?......
Q: What made my experience great?
5/5
Thank goodness for Natasha She goes above and beyond because she cares and makes you feel youβre not alone Thank you Natasha
5/5
Sarah has been a great help throughout the whole process. She was always available and couldnβt have done more to help us. Thank you :)
5/5
Louise is great. Drop her a phone call and she can solve problems fast. Great to have her support throughout our sale/purchase.
5/5
Excellent estate agent from 2014 to present.
Very good experience with Karl Tatler for the last 9 years renting a property. All queries and issues dealt with efficiently and promptly. Thank you Calum for your help in looking for new premises over last weeks. Appreciated.
5/5
Great service from Karl Tatler Progression Team. A huge thank you to Rosie Davies who was extremely helpful in progressing the sale of our property, she put us at ease and made the whole process much easier.
5/5
Five stars to Wendy at the Heswall Branch
We have been dealing with Wendy at the Heswall branch. The sale has been very stressful but Wendy has been fantatsic and kept intouch to let us know what was going on throughout, she was happy to answer any questions we had and was so lovely to deal with!
5/5
Fab experience with Tatler, Kerry was amazing and made the final weeks of our house sale so easy!
5/5
I cannot fault Karl Tatler,they gave an impeccable service straight from the start, Elyse came out and valued our house and immediately I felt at ease,she explained everything perfectly,the photo and video package where really professional,the viewings were handled by Becky,who kept us up to date with feedback and was also a friendly voice at the end of the phone and then Lucie from sales progression went above and beyond to get our sale over the line,she was chasing problems and kept us informed what was going on all the time,she was honest if there was a snag,which we appreciated,and she always answered our calls or queries immediately.We are really grateful that we had Lucie on board,as she was so efficient! Thank you Karl Tatler for a 5 star service !!
5/5
Having a personal link between buyer and seller was most welcome and certainly moved the process along. Weekly phone calls to reassure us and update on the 'state of play' were very helpful. Our manager, Lesley, was friendly and approachable .Sales progression was a valuable service offered by Karl Tatler which seemed to be missing from other agents.
Hi Deborah, thanks for taking the time to share your experience with us. This feedback is essential for us to keep delivering the best possible service and Lesley will be so happy to read your review.
1/5
Very rude clueless staff
Very rude clueless staff, cannot even get to speak to a director to complain, emails to him are passed off to a very rude young lady, who is clueless. Stay clear at all costs!!!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Karl Tatler Estate Agents, Heswall won Trusted Agent.