5/5
GoogleI am lucky to have Luigi as a bridge made deal done between me and my Landlord efficiently and smoothly. We should have more estate agents as Luigi.
Agent replied · 16 April 2026
Thank you Lucy!
Trusted Agent profile · Heston
DBK Estate Agents Heston reviews
★★★★★
157 reviews across 2 platforms
166 Road, Heston, TW5 0QU
DBK Estate Agents's office in Heston, at 166 Road, is rated 4.1 out of 5 across 157 reviews on two platforms, including 155 Google reviews rated 4.1.
Reviews
Every review we hold for the Heston office, from every platform, shown as written. First names only.
Google5/5
GoogleDBK Letting helped me a lot to search a Flat according to my preferences. I had a very good interaction with Mr. Prabhjot who was really instrumental to explain me about the property and all necessary formalities. Cheers to DBK Team @Hounslow.
Agent replied · 16 April 2026
Hi Samrat, thank you for your kind feedback on Prabhjot in Lettings. Your review is very helpful for people looking to rent in Hounslow. Thanks
5/5
GoogleWe have used their services from the time we shifted to London. Recently while moving out from our existing tenancy, Angelika helped a lot in making process simpler. She is very understanding and polite and addressed all our queries.
Agent replied · 26 May 2025
Hello Ajit. This is lovely to hear, thank you
5/5
GoogleNice staff nice service, reliable thank u DBK team
Agent replied · 16 April 2026
Thank you Puneet
5/5
GoogleThank u DBK team You've been so helpful and Your commitment to excellence is truly inspiring
Agent replied · 16 April 2026
Thank you Samrat
5/5
GoogleIn the recent past we have interacted with Angelika who has been of immense help to rectify the long pending issues. She is very professional and has been always a great help. Really appreciate Angelika for her support
Agent replied · 16 April 2026
Hi Soumen, thank you for your great feedback in Ang in our property management team. All the best
5/5
GoogleI have 3 buy to let apartments under management with DBK first over 7 years and delighted with their response to issues and attention to detail. I highly recommend them as manging agents
Agent replied · 16 April 2026
Thank you David, this is great
1/5
GoogleWorst service ever. Offer made some time ago but they play the long game and dont even contact back. Just straight up say that u don’t want to accept any offer. Rubbish company. Not trustworthy at all
Agent replied · 13 June 2024
Hi Dipinder, please can you kindly email me at sharan@dbkestates.com so that I can look into this as I do not have any details. Thanks so much.
5/5
GoogleAngelika Fraczek done the great customer service job, I am really appreciated. Thank you. ANGELIKA.
Agent replied · 16 April 2026
Thank you
5/5
GoogleAmazing people, great service
Agent replied · 16 April 2026
Thank you
5/5
GoogleI recently buy my home through dbk sales team . They are very professional, specially gurveer for listening to our need and providing us best choice and advise .thanks again gurveer ....
Agent replied · 13 June 2024
Hello, Thank you so much.
5/5
GoogleVery professionally completed full tenancy renewal process by Mohammad detailing and explaining all queries efficiently and in timely manner. Thanks.
Agent replied · 16 April 2026
Thank you
5/5
GoogleVery helpful staff. Keep me updated regarding my property.
Agent replied · 16 April 2026
Thank you
1/5
GoogleSadly I have to admit that I am truly disappointed of the service of your agency. Last Saturday I had a viewing of the flat on Burket Close Street at 18.15 and I made an offer straight away sending an email to the agent named Gurlal who arranged the viewing. Afterwards I also left a voice message on agency number to make sure the property will be secured for me once the office will be open on Monday. Today at 14.00 I called the office to find out why no one got back to me then I found that someone has taken already the flat paying the deposit. This is ridiculous that my request was ignored and nobody got back to me after the viewing once I left two messages and I contacted agency asap after the viewing both ways possible at that moment. I never experienced such a bad and unprofessional service from any agency. My question is what’s the point to arrange the viewings when the agency is closed if afterwards you DO NOT FOLLOW UP straight away the potencial interested tenants who got it touch to you as you asked for???? No respect for people’s time and completely unserious services.... Wysłane z iPhone'a
Agent replied · 13 June 2024
Hi Natalia, thank you for your feedback. I am looking into this and apologise that we were unable to secure the property for you on this occasion. I believe you have spoke to the Lettings team and they explained the situation. Nevertheless we hope to be able to secure another property for you as we have many upcoming properties that you may also like. I hope we can have the opportunity to provide a more positive experience. Kind regards Sharan Please feel free to contact me on sharan@dbkestates.com should you have any other queries. All the best.
5/5
GoogleGurveer you disserve this above rating due to your professional approach.
Agent replied · 16 April 2026
That is so lovely thank you
5/5
GoogleGreat service by Sanmeet. He was extremely helpful and promptly met our needs.
Agent replied · 16 April 2026
Great to hear, thank you so much for providing feedback. We really appreciate this.
2/5
GoogleThe house I got at a fairly high rent for it's condition, was handed over with a dirty kitchen and an unclean and unusable oven. The radiator wasn't working and neither were any electrical appliances on day one. Had to spend a whole night in the cold house. Even now I am struggling to contact the agent for other details and the guys just don't respond. Very unprofessional and not something expected after agreeing such high rent.
Agent replied · 13 June 2024
Dear Vinay, please email me ASAP on sharan@dbkestates.com so that I can look into this. I do not have a record of this. We take customer service very seriously and our customer reviews just as serious. So please get in touch so that I can find out more. Thanks.
5/5
GoogleI experienced a very high standard of professionalism and attentiveness by Jazz and Gurveer at DBK estate agents to complete the sale of my house. The level of communication and their quick response to my emails regarding any issues was excellent, keeping me updated on the progress of the sale on a regular basis. I highly recommend DBK estate agents to anyone looking to sell their home.
Agent replied · 13 June 2024
Dear Rosemary, thank you for your review and recommendation. This is lovely feedback on our Sales team. All the best for the future. From team DBK.
5/5
GoogleGreat services from start to finish.
Agent replied · 16 April 2026
Thanks Donald.
5/5
GoogleI run a well know construction business in the local vicinity and have had property dealings with DBK for over 10 years now! I have purchased and sold properties through them, as well as having properties on rent with them too. I have never ever had to chase them for anything! If I want something or need anything done, I call Jaz and it’s done instantly! He and his team are extremely responsive and make things happen! They treat their clients with the upmost amount of respect regardless of how small or big the transaction is! It’s been a pleasure working with them over the years and will continue to use them forever! A big thank u for everything u guys do for me! Many Thanks Mr Notta
Agent replied · 13 June 2024
Dear Mr. Notta, thank you so much for sharing your honest experiences with us. It is always a pleasure working with you. I'm glad you have found us very responsive and respectful towards all of our clients, as this is extremely important to me. Thanks for your trust. We are thankful to have amazing clients like you and I look forward to continuing this relationship. All the best from Jazz and Team DBK.
5/5
GoogleSold our flat in Heston. Both Jazz and Gurveer were great. Marketing process was seamless. Sale had a few hiccups along the way but they dealt with them promptly and efficiently.
Agent replied · 13 June 2024
Dear Satinder, many thanks for providing feedback on your Sales experience with DBK. We were more than happy to assist and wish you all the best from Team DBK. Thank you.
5/5
GoogleAll the members in DBK very friendly we very pleased there service. Always reply emails very quickly. So happy.
Agent replied · 9 September 2025
Thanks Balram. We appreciate your review.
5/5
GoogleAs a carpet cleaning contractor in West London for many years, I would highly recommend DBK Estate Agent as a wonderful Estate agent to work with, Also a big thanks to Mr. Harkirat for his very professional service, managements throughout with excellent communication, honest and helpful.
Agent replied · 13 June 2024
Hi, Reza. Your feedback is highly appreciated. Thank you so much for the review!
1/5
GoogleNo answering the phone call an everyday lying for giveing the good property be carefull guys totaly fake staff and lying …
Agent replied · 13 June 2024
Dear Parth, please could you email me at sharan@dbkestates.com to explain your concern in more detail including what property you were enquiring about so that I can look into this. Our team are professional and strive to provide great customer service hence I was saddened to read your review. Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about DBK Estate Agents Heston
How many reviews does DBK Estate Agents Heston have?
DBK Estate Agents's Heston office has 157 reviews across two platforms: 155 on Google, 2 on Facebook (across the whole business).
What is DBK Estate Agents Heston's rating?
DBK Estate Agents Heston is rated 4.1 out of 5 across all 157 reviews, and 4.1 out of 5 on Google from 155 reviews.
Where is DBK Estate Agents's Heston office?
DBK Estate Agents Heston, 166 Road, Heston, TW5 0QU.
