Every review we hold for the Heston office, from every platform, shown as written. First names only.
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1/5
GoogleYou will never get something reasonable from DBK , try other agents in area for cheep rent
M Β· 16 April 2023
Agent replied Β· 13 June 2024
Hi Rizwan, Thank you for raising your concerns, however rents in the local area have seen a surge due to the high demand , with this being said our rates reflect the current market trends. We are sorry on this occasion we were unable to help with your enquiry. Should you wish to contact us we would love to assist in finding your perfect home. All the best from Team DBK
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1/5
GoogleVery unprofessional, rude and arrogant manager. The customer service level is 0. Trying to get a house from this agency is just a headache and waste of time. Would not recommend this agency to anyone.....
Suk Β· 16 April 2020
Agent replied Β· 13 June 2024
Dear Suk,
We are sorry to hear this feedback, that is not the customer service we strive for at DBK, so please accept our apologies. I appreciate that your comment was left a little while ago, however we would appreciate the opportunity to speak with you. If you would be willing to talk, please contact Jazz on 0208 570 4848 at your earliest convenience. Thanks, have a great day.
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5/5
GoogleI am very very happy to rent property with DBK ESTATE AGENT , very helpfull and response very quick and a good communication team .
Neskeen Β· 16 April 2022
Agent replied Β· 13 June 2024
Thank you Neskeen, your feedback means a lot to us. We are glad you are happy with our service.
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1/5
GooglePathetic service and poor communication with customer. They treat customers very disgraceful way where we literally felt like we are vulnerable. Please save your time and avoid this agency
Bella Β· 16 April 2021
Agent replied Β· 13 June 2024
Dear Bella,
Please can you contact me on sharan@dbkestates.com asap so that I can look into this for you. I look forward to hearing from you soon. Have a lovely evening. From Team DBK
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5/5
GoogleReally very much thankful to Mr. Aman and Mr. Taran for there support for getting us a house on rent in best value in a short period of time
Ravinder Β· 16 April 2021
Agent replied Β· 13 June 2024
Hi Ravinder, your review means a lot to our independent business. Thank you and all the best from Team DBK.
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5/5
GoogleThe best letting agency
Bonison Β· 16 April 2023
Agent replied Β· 13 June 2024
Dear Bonison, many thanks for your review. We truly appreciate it. All the best from Team DBK.
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1/5
GoogleThey donβt respond even after calling so many times.
First promise then cheat
Suman Β· 16 April 2022
Agent replied Β· 13 June 2024
Dear Suman, we take our customer service very seriously so I was disappointed to read your review. I couldnβt locate your details on our database or any issues, hence please could you kindly call me on 0208 570 4747 so that I can do my best to help. All the best, Sharan
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5/5
Googleit was great experience with DBk and they are really helpful people. Rustam
Rusti Β· 16 April 2022
Agent replied Β· 15 June 2024
Hi Rusti, thank you so much for your review, we really appreciate your feedback, from Team DBK.
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5/5
GoogleDBK workers are really Good very friendly. Work wise they are awesome
Chris Β· 16 April 2022
Agent replied Β· 13 June 2024
Hi Chris, many thanks for your review. All the best.
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1/5
Googleunprofessional staff, especially Mr. Aman. He used abusive language and not trust worthy. Would not recommend this estate agency to anyone.
Talha Β· 16 April 2020
Agent replied Β· 13 June 2024
Dear Talha,
We are sorry to hear your feedback and truly apologise for your experience. We do take your feedback seriously and would greatly appreciate an opportunity to speak with you. If you would be willing to talk, please contact Jazz on 0208 570 4848 at your earliest convenience. Thanks, have a great day.
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5/5
GoogleTheyβre excellent when it comes to understanding the clientβs needs & delivering the projects accordingly ππ»
Rashi Β· 16 April 2021
Agent replied Β· 13 June 2024
Thank you Rashi, itβs been a pleasure working with you too. All the best from Team DBK.
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5/5
Facebookgreat agents and great people! always a pleasure π
Mona Β· 23 November 2018
Agent replied Β· 25 July 2025
Thank you Mona π
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1/5
GoogleBad organization, poor service, would not recommend
AndrΓ© Β· 16 April 2019
Agent replied Β· 13 June 2024
Hi AndrΓ©, sorry to hear this feedback. Thatβs not the usual DBK experience we provide hence I apologise you didnβt receive a 5 star service. If we can do anything to change your mind, please get in touch. Kind regards, DBK
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4/5
GoogleGood service and always welcoming
AJ Β· 16 April 2019
Agent replied Β· 13 June 2024
Thank you for your feedback. Happy to help. Have a lovely day
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5/5
GoogleRating only, no written review.
Robin Β· 12 April 2026
Agent replied Β· 16 April 2026
Thank you Robin
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1/5
GoogleRating only, no written review.
Ravindar Β· 11 April 2026
Agent replied Β· 16 April 2026
Hi Ravindar,
Thank you for your review. Weβre sorry to see this feedback and recognise the situation youβre referring to.
While we canβt go into specific details publicly, we can confirm this relates to a specific application outcome, which has been communicated to you on a number of occasions.
We understand that this may not have been the outcome you were looking for, however we always aim to be clear and fair in our communication throughout the process.
If you would still like to discuss this matter, please email me at sharan@dbkestates.com
We wish you all the best with your ongoing property search.
DBK
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5/5
GoogleRating only, no written review.
GΓΆkhan Β· 16 December 2025
Agent replied Β· 16 April 2026
Thanks
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5/5
GoogleRating only, no written review.
Kwasi Β· 16 December 2025
Agent replied Β· 16 April 2026
Thank you
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5/5
GoogleRating only, no written review.
Salena Β· 16 November 2025
Agent replied Β· 16 April 2026
Thank you
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5/5
GoogleRating only, no written review.
Gurjeet Β· 16 November 2025
Agent replied Β· 16 April 2026
Thank you so much
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5/5
GoogleRating only, no written review.
Mackson Β· 16 November 2025
Agent replied Β· 16 April 2026
Thank you
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5/5
GoogleGood service
Gagandeep Β· 16 November 2025
Agent replied Β· 16 April 2026
Thank you so much.
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5/5
GoogleRating only, no written review.
Raja Β· 19 August 2025
Agent replied Β· 16 April 2026
Thank you
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1/5
GoogleRating only, no written review.
Gurps Β· 16 April 2025
Agent replied Β· 29 December 2024
Dear Gurps,
Sorry to see your review - please can you email sharan@dbkestates.com or call 0208 570 4747 asap so that we can understand your reasons. Without any explanation, it is impossible for us to make improvements and can provide the wrong impression of our business. I look forward to hearing from you.
Kind regards,
Sharan
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.