Trusted Agent profile Β· Heston

DBK Estate Agents Heston reviews

4.1

β˜…β˜…β˜…β˜…β˜… Great

157 reviews across 2 platforms

166 Road, Heston, TW5 0QU

DBK Estate Agents's office in Heston, at 166 Road, is rated 4.1 out of 5 across 157 reviews on two platforms, including 155 Google reviews rated 4.1.

Google logo

4.1 / 5

155

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Heston office, from every platform, shown as written. First names only.

1/5

Google

You will never get something reasonable from DBK , try other agents in area for cheep rent

M Β· 16 April 2023

Agent replied Β· 13 June 2024

Hi Rizwan, Thank you for raising your concerns, however rents in the local area have seen a surge due to the high demand , with this being said our rates reflect the current market trends. We are sorry on this occasion we were unable to help with your enquiry. Should you wish to contact us we would love to assist in finding your perfect home. All the best from Team DBK

1/5

Google

Very unprofessional, rude and arrogant manager. The customer service level is 0. Trying to get a house from this agency is just a headache and waste of time. Would not recommend this agency to anyone.....

Suk Β· 16 April 2020

Agent replied Β· 13 June 2024

Dear Suk, We are sorry to hear this feedback, that is not the customer service we strive for at DBK, so please accept our apologies. I appreciate that your comment was left a little while ago, however we would appreciate the opportunity to speak with you. If you would be willing to talk, please contact Jazz on 0208 570 4848 at your earliest convenience. Thanks, have a great day.

5/5

Google

I am very very happy to rent property with DBK ESTATE AGENT , very helpfull and response very quick and a good communication team .

Neskeen Β· 16 April 2022

Agent replied Β· 13 June 2024

Thank you Neskeen, your feedback means a lot to us. We are glad you are happy with our service.

1/5

Google

Pathetic service and poor communication with customer. They treat customers very disgraceful way where we literally felt like we are vulnerable. Please save your time and avoid this agency

Bella Β· 16 April 2021

Agent replied Β· 13 June 2024

Dear Bella, Please can you contact me on sharan@dbkestates.com asap so that I can look into this for you. I look forward to hearing from you soon. Have a lovely evening. From Team DBK

5/5

Google

Really very much thankful to Mr. Aman and Mr. Taran for there support for getting us a house on rent in best value in a short period of time

Ravinder Β· 16 April 2021

Agent replied Β· 13 June 2024

Hi Ravinder, your review means a lot to our independent business. Thank you and all the best from Team DBK.

5/5

Google

The best letting agency

Bonison Β· 16 April 2023

Agent replied Β· 13 June 2024

Dear Bonison, many thanks for your review. We truly appreciate it. All the best from Team DBK.

1/5

Google

They don’t respond even after calling so many times. First promise then cheat

Suman Β· 16 April 2022

Agent replied Β· 13 June 2024

Dear Suman, we take our customer service very seriously so I was disappointed to read your review. I couldn’t locate your details on our database or any issues, hence please could you kindly call me on 0208 570 4747 so that I can do my best to help. All the best, Sharan

5/5

Google

it was great experience with DBk and they are really helpful people. Rustam

Rusti Β· 16 April 2022

Agent replied Β· 15 June 2024

Hi Rusti, thank you so much for your review, we really appreciate your feedback, from Team DBK.

5/5

Google

DBK workers are really Good very friendly. Work wise they are awesome

Chris Β· 16 April 2022

Agent replied Β· 13 June 2024

Hi Chris, many thanks for your review. All the best.

1/5

Google

unprofessional staff, especially Mr. Aman. He used abusive language and not trust worthy. Would not recommend this estate agency to anyone.

Talha Β· 16 April 2020

Agent replied Β· 13 June 2024

Dear Talha, We are sorry to hear your feedback and truly apologise for your experience. We do take your feedback seriously and would greatly appreciate an opportunity to speak with you. If you would be willing to talk, please contact Jazz on 0208 570 4848 at your earliest convenience. Thanks, have a great day.

5/5

Google

They’re excellent when it comes to understanding the client’s needs & delivering the projects accordingly πŸ‘ŒπŸ»

Rashi Β· 16 April 2021

Agent replied Β· 13 June 2024

Thank you Rashi, it’s been a pleasure working with you too. All the best from Team DBK.

5/5

Facebook

great agents and great people! always a pleasure πŸ‘Œ

Mona Β· 23 November 2018

Agent replied Β· 25 July 2025

Thank you Mona 😊

1/5

Google

Bad organization, poor service, would not recommend

AndrΓ© Β· 16 April 2019

Agent replied Β· 13 June 2024

Hi AndrΓ©, sorry to hear this feedback. That’s not the usual DBK experience we provide hence I apologise you didn’t receive a 5 star service. If we can do anything to change your mind, please get in touch. Kind regards, DBK

4/5

Google

Good service and always welcoming

AJ Β· 16 April 2019

Agent replied Β· 13 June 2024

Thank you for your feedback. Happy to help. Have a lovely day

5/5

Google

Rating only, no written review.

Robin Β· 12 April 2026

Agent replied Β· 16 April 2026

Thank you Robin

1/5

Google

Rating only, no written review.

Ravindar Β· 11 April 2026

Agent replied Β· 16 April 2026

Hi Ravindar, Thank you for your review. We’re sorry to see this feedback and recognise the situation you’re referring to. While we can’t go into specific details publicly, we can confirm this relates to a specific application outcome, which has been communicated to you on a number of occasions. We understand that this may not have been the outcome you were looking for, however we always aim to be clear and fair in our communication throughout the process. If you would still like to discuss this matter, please email me at sharan@dbkestates.com We wish you all the best with your ongoing property search. DBK

5/5

Google

Rating only, no written review.

GΓΆkhan Β· 16 December 2025

Agent replied Β· 16 April 2026

Thanks

5/5

Google

Rating only, no written review.

Kwasi Β· 16 December 2025

Agent replied Β· 16 April 2026

Thank you

5/5

Google

Rating only, no written review.

Salena Β· 16 November 2025

Agent replied Β· 16 April 2026

Thank you

5/5

Google

Rating only, no written review.

Gurjeet Β· 16 November 2025

Agent replied Β· 16 April 2026

Thank you so much

5/5

Google

Rating only, no written review.

Mackson Β· 16 November 2025

Agent replied Β· 16 April 2026

Thank you

5/5

Google

Good service

Gagandeep Β· 16 November 2025

Agent replied Β· 16 April 2026

Thank you so much.

5/5

Google

Rating only, no written review.

Raja Β· 19 August 2025

Agent replied Β· 16 April 2026

Thank you

1/5

Google

Rating only, no written review.

Gurps Β· 16 April 2025

Agent replied Β· 29 December 2024

Dear Gurps, Sorry to see your review - please can you email sharan@dbkestates.com or call 0208 570 4747 asap so that we can understand your reasons. Without any explanation, it is impossible for us to make improvements and can provide the wrong impression of our business. I look forward to hearing from you. Kind regards, Sharan

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read DBK Estate Agents's Google reviews

Questions about DBK Estate Agents Heston

How many reviews does DBK Estate Agents Heston have?

DBK Estate Agents's Heston office has 157 reviews across two platforms: 155 on Google, 2 on Facebook (across the whole business).

What is DBK Estate Agents Heston's rating?

DBK Estate Agents Heston is rated 4.1 out of 5 across all 157 reviews, and 4.1 out of 5 on Google from 155 reviews.

Where is DBK Estate Agents's Heston office?

DBK Estate Agents Heston, 166 Road, Heston, TW5 0QU.

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