Every review we hold for the Heston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSelling houses can be a challenge at the best of times, and choosing the right estate agent to facilitate a very stressful process is imperative. I chose DBK from past experience as I purchased a house from them during the early noughties. However this time I did consult other agents before making the final selection cut and DBK ticked all the boxes for me and I didn't let past history sway my decision. Their sales process reflected professionalism and a wealth of experience from compiling the necessary marketing materials consisting of floor plans and photos to all other legal aspects required to sell a house. What I especially liked was being informed of each and every viewing appointment and the feedback following such viewings. DBK have been around a long time so their brand is well known hence I was fortunate to have had many viewings through them, my sole agent. There were hiccups and disappointments along the way, some consternation but that's to be expected as purchasing houses does bring out the true nature of potential buyers wanting their forever home. However the team consisting of Gurveer, Alia and Kuljeet effectively demonstrated their expertise and tackled the issues with a sense of aplomb, inclusive of my demanding expectations. I'd like to single out Alia who performed admirably, was always reachable by phone and was instrumental in pushing through the final sale of my property. It was an odyssey from start to finish, however I'm glad I had chosen DBK as my shipmates to help me navigate the choppy waters of a challenging housing market. If you're thinking of marketing a property and want honest representation without the hollow promises, then I'd more than recommend the dependable team at DBK.
Sanjay · 15 April 2026
Agent replied · 16 April 2026
Dear Sanjay,
Thank you so much for this incredibly thoughtful review, we really appreciate you taking the time to share your experience.
It means a lot that you chose DBK again, especially after considering other agents. Knowing that our service, communication and approach stood out on their own is exactly what we strive for.
Selling a home isn’t always straightforward, so we’re pleased we could support you through the highs and the more challenging moments. Keeping our clients fully informed and navigating any hurdles with experience and honesty is at the heart of what we do.
A special thank you for recognising Gurveer, Alia and Kuljeet. We’ll be sure to pass this on to her, as she’ll be so pleased to hear the difference she made in getting your sale over the line.
If anyone reading this is considering a move and wants clear advice, proactive communication and a team that will genuinely see things through, we’d love to help.
Wishing you all the very best in your next chapter, and thank you again for trusting DBK with your sale.
Team DBK
★★★★★ 5/5
GoogleI had an excellent experience with this letting agency from start to finish. They made the whole process swift and stress-free.Everything was handled professionally.
Thank you Gurlal for the patience in answering all my queries/doubts and ensuring I feel confident and informed of whats next.
Thank you Prabhjot and Luigi in helping the moving in possible. Genuinely thankful to come across with the agent like you guys.
Overall it was a five star service I wouldn’t hesitate to recommend them to anyone looking for a reliable and efficient letting agent.
Joyce · 16 March 2026
Agent replied · 16 April 2026
Thank you for this wonderful review.
★★★★★ 5/5
GoogleExceptional Property Management
Working with Gurlal, Prabhjot, and the DBK lettings team has been an outstanding experience. From the initial search for tenants to the final execution of the contracts, their approach has been defined by total transparency and a high level of expertise.
Today l faced an urgent maintenance issue at my rental property, and the response was nothing short of exceptional.Luigi took charge of the situation and resolved the problem with incredible speed and professionalism. It’s a huge relief to know you are in safe hands when an emergency arises, Luigi ensured the issue was fixed properly the first time.This wasn't a one-off experience with the maintenance team, having previously dealt with Andrei, I was impressed by his professionalism and communication to ensure things were completed efficiently.
The team managed the entire administrative process with impressive precision, handling all the complex paperwork from start to finish and keeping me informed.It is rare to find a service that combines such professionalism with a genuinely proactive attitude. For any prospective clients seeking a seamless and honest property management partner look no further !
Amy · 16 February 2026
Agent replied · 16 April 2026
Wonderful feedback, thank you
★★★★★ 5/5
GoogleHad a great experience with DBK, in particular with Alia and Gurveer. Gurveer was very thorough and professional and kept me updated throughout the buying process. At times there were challenges with my solicitor and Gurveer ensured that he followed things up so that all parties were kept in the loop. DBK did all they could to be helpful and provide a smooth experience. I would highly recommend DBK for their professionalism and customer service.
Kiran · 16 February 2026
Agent replied · 16 April 2026
Thank you for such a lovely review. This feedback is really useful. All the best
★★★★★ 5/5
GoogleDBK Lettings were recommended to me by acquaintance, I am delighted to have employed services of DBK Lettings, I found lettings team to be highly professional and customer focused to deliver positive outcomes; they have great knowledge of local market and enable quick turnaround to keep void period to minimum; whole process from initial marketing of property to placing suitable tenants has been good. I was kept informed every step of the way. Lettings team ensure that suitable tenants are placed in property after completing thorough due diligence process, so that risks to landlord are minimized. I have no hesitation in recommending DBK Lettings.
Arvin · 16 October 2025
Agent replied · 16 April 2026
What a lovely review! Thank you Arvin. This means a lot to our independent family run business. All the best.
★★★★★ 5/5
GoogleWe had a very positive experience with this letting agent. Communication was clear and timely throughout the process, and any questions we had were answered quickly. The team was professional, helpful and easy to deal with from start to finish. Everything was handled smoothly and efficiently. I would happily recommend them to others looking to rent a property.
Vikram · 16 February 2026
Agent replied · 16 April 2026
Such wonderful feedback many thanks
★★★★★ 5/5
GoogleThe best Estate Agents in London! Guveer and the team worked tirelessly to sell my mother's house. They was honest and professional throughout, I can't thank them enough for all they did. It's such a daunting task selling a property but the DBK team put us at ease and got the job done. A massive thank you from me and the family!
J · 16 November 2025
Agent replied · 16 April 2026
Thank you for your awesome feedback. We really appreciate this.
★★★★★ 5/5
GoogleI would like to express my sincere appreciation to Gurveer for his outstanding support during my journey as a first-time buyer. His exceptional service was evident as he was consistently available whenever I needed to talk, always ready to answer my questions and address my concerns with great professionalism. Gurveer navigated through each query I raised with ease, ensuring that I felt informed and confident every step of the way. His proactive communication kept me updated throughout the process, which made a significant difference in my experience.
I would also like to extend my gratitude to Kuljeet and the rest of the team, who were equally supportive. They always responded promptly to my calls, demonstrating their commitment to excellent customer service.
Thank you, Gurveer and team, for your unwavering support and guidance. I truly appreciate everything you’ve done to help me in this important milestone!
Mehreen · 16 April 2025
Agent replied · 10 January 2025
Hi Mehreen,
Thank you for sharing such a heartfelt review! We're overjoyed to hear about your positive experience with Gurveer, Kuljeet and the rest of the team. Supporting first-time buyers through such an important milestone is something we take great pride in and it’s wonderful to know that Gurveer’s professionalism and proactive communication made the journey smooth for you. We’re equally pleased that the team’s responsiveness contributed to your confidence throughout the process. Congratulations on this significant achievement, and we’re honoured to have been part of it!
★★★★★ 5/5
GoogleHighly recommend DBK especially Abramo and Gurveer for their Outstanding Service
We recently had the pleasure of working with Abramo and Gurveer, and their exceptional service truly stood out. From the outset, they demonstrated remarkable professionalism, expertise, and a genuine dedication to helping us all the way.
Abramo and Gurveer have set a high standard for what an estate agent should be, and we wholeheartedly recommend their services to anyone looking to buy or sell a home.
Thank you, Abramo and Gurveer for everything.
I hope this captures your appreciation for their excellent work!
Amira · 16 April 2025
Agent replied · 29 December 2024
Thank you Amira, this is lovely feedback. We appreciate the wonderful recommendation. All the best from Team DBK
★★★★★ 5/5
GoogleI recently moved to London, and finding a rented property was one of my top priorities. A friend recommended DBK Estate Agents, where I had the pleasure of working with Gurlal Randhawa, the Senior Lettings Consultant, who, along with his team, made the entire letting process possible.
Gurlal's professionalism, expertise, and dedication stood out. He provided clear guidance, and ensured that everything was handled efficiently. The entire DBK team demonstrated excellent customer service and support throughout the process.
Thank you Gurlal and DBK for making my move to London so much easier!
Uzma Shafiq
UZMA · 16 April 2025
Agent replied · 10 January 2025
Hello Uzma,
Thank you for sharing such a great review! We're thrilled to hear that Gurlal and the DBK team were able to make your move to London smoother and less stressful. At DBK, we pride ourselves on providing professional and dedicated service, and it's fantastic to see this reflected in your experience. Wishing you all the best in your new home, and we're always here to help!
★★★★★ 5/5
GoogleExcellent service and very helpful staff, it’s really a very good experience meeting all the staff especially Gurlaal ji and Sanmeet ji. They really helped us a lot in submitting all the documents and doing all the formalities to move in to a new house .
Really appreciate the work
Singh · 16 December 2025
Agent replied · 16 April 2026
Lovely feedback thanks
★★★★★ 5/5
GoogleA big thank you to Sanmeet Govareh.
Sanmeet proved to be very helpful in securing new tenants for our property. We found him to be very professional and always quick to respond to our queries.
I would highly recommend Sanmeet and the wider DBK team for all your property requirements.
Nisheeta · 16 November 2025
Agent replied · 16 April 2026
Thank you for your great feedback. All the best.
★★★★★ 5/5
GoogleGurlal Randhawa and the entire team at DBK Lettings are a pleasure to work with. Gurlal acts promptly and professionally and goes the extra mile to ensure any challenges are resolved swiftly. Gurlal and the team have a friendly and approachable manner and always act professionally and efficiently when handling any aspects of my property management needs. I enjoy working with Gurlal and the team at DBK Lettings.
Soma · 16 April 2025
Agent replied · 10 January 2025
Hi Soma,
Thank you so much for your wonderful feedback! We're delighted to hear that Gurlal and the DBK Lettings team have been able to provide you with prompt, professional and friendly service. It’s our priority to ensure that any challenges are resolved swiftly and that your property management needs are handled efficiently. Your kind words mean a lot to us and we truly value your continued trust and partnership. We look forward to working with you for many more years to come!
★★★★★ 5/5
GoogleMuhammad Butt at DBK estate agent Hounslow is very Polite and Professional. He always communicates with his clients in a very considerate manner. He always try to sort out issues between Tenant and the Landlord using a polite approach and behaviour. He is very supportive and cared his clients.
Saddiq · 16 September 2025
Agent replied · 16 April 2026
Thank you for this wonderful review.
★★★★★ 5/5
GoogleWe appointed DBK to help sell our 4 bed semi on the Great West Road, Hounslow, TW5 0DE. Having had some experience of other Estate Agents in the area also, we can confirm that DBK deliverers on what they say!! We found them to be very professional, honest and with a very high degree of integrity. They don't over promise and they go above and beyond for their clients based on our experience of their service. Other Agents we had previously appointed over promised and were very unprofessional and one was frankly actually unethical. We would have no hesitation whatsoever in recommending DBK's services and their highly professional & ethical Sales Team to all our family & friends and indeed to anyone else looking for a excellent & solid Estate Agent, who genuinely cares and believes in providing a top notch service to their clients.
Viren · 16 February 2026
Agent replied · 16 April 2026
This is a lovely review and feedback, many thanks
★★★★★ 5/5
GoogleDBK ESTATE AGENTS thank you so much. you all guys are really helpful. whenever i call them they always sort the issue straightaway. Really big thanks to Prabh, Sanmeet and Luigi. thank you guys for always being there for us.
Himani · 16 November 2025
Agent replied · 16 April 2026
Thank you for a lovely review.
★★★★★ 5/5
GoogleContacted DBK, after the death of my Mum, and needing to sell her house. Everyone was helpful, friendly, understanding and made selling the house easy and straightforward, especially Gurveer, Kuljeet and Alia.
Would highly recommend them.
Lorraine · 16 December 2025
Agent replied · 16 April 2026
Thank you for allowing DBK to assist you during an already tough time. All the best. Stay in touch
★★★★★ 5/5
GoogleI honestly cannot thank Jazz and the team enough for their hard work, their advice, and their assistance in selling my mother’s house following her passing.
The process was smooth, quick, and informative. They were professional throughout. I was informed about every event from start to finish and never once felt like things were not panning out. DBK made a situation that could be very stressful, feel very easy.
These guys are easily the best in the business at what they do, and i would only recommend DBK for selling or purchasing a property going forward.
George · 16 April 2024
Agent replied · 13 June 2024
Dear George, thank you so much for your wonderful feedback. The team were happy to assist you and to make the process as easy as possible. All the best, from Team DBK
★★★★★ 5/5
GoogleLuigi is a very helpful and diligent member of DBK's property maintenance team always willing to help with any issues that may arise, fantastic service Luigi thankyou!!
Agnes · 16 January 2026
Agent replied · 16 April 2026
Thank you Agnes! This is lovely feedback.
★★★★★ 5/5
GoogleMy experience today of DBK's online electronic signature service (Esign) for renewals of "Lettings & Management Agreement", "Assured Shorthold Tenancy" has been very efficient and easy to action. A special thanks to Mohammad who has kept me up-to-date over the phone, clearly explaining the whole renewal process - a pleasure to deal with.
Inder · 25 February 2025
Agent replied · 16 April 2026
Thank you Inder, great feedback on Mohammad! All the best.
★★★★★ 1/5
GoogleDBK found the tenants for my property a few years ago and claimed they were 'good as gold'. Since they moved in, these tenants became a nightmare. After a few years I decided I wanted to remove these tenants from my property. I informed DBK of this and then found out that DBK deposited the money into the deposit scheme extremely late. This caused a massive problem for me and made it harder to remove the tenants. I spent nearly £25k on lawyer charges and property repairs over the course of 7 years as a result of this. This just goes to show that you shouldn't trust a wolf in sheep's clothing.
Thushara · 20 August 2025
Agent replied · 16 April 2026
Hello,
Sorry to hear this. I’m aware that the team have been in contact with you previously and that this was being resolved. Any questions, please contact me direct on sharan@dbkestates.com
Many thanks
★★★★★ 1/5
GoogleThey don't return deposits, moved out nearly 4 months ago and still haven't received my deposit back even though the house was left in a good condition. Been a customer for more than 15 years. You call they always say they will call you back but that never happens. We have been very patient but at this point you can tell there isn't much honesty. The agency and the landlord keep passing the blame around but nothing has happened.
Isjdj · 26 August 2025
Agent replied · 16 April 2026
Hello,
Sorry to hear this. I have been unable to identify you from the above and kindly request for you to email me at sharan@dbkestates.com asap so that I may look into this for you.
Many thanks
DBK
★★★★★ 5/5
GoogleMy thanks to Gurveer and his team for their courtesy and professionalism when dealing with the sale of my family home.
Kathleen · 16 November 2025
Agent replied · 16 April 2026
Many thanks for this lovely review.
★★★★★ 5/5
GoogleI had a great experience with DBK, especially with Gurlal, Prabh and Sanmeet while finding my new home in Southall. Gurlal’s knowledge was genuinely impressive and really helped me feel confident throughout the process. The whole team offered a high level of customer service, kept me updated and made everything much easier and less stressful. Really appreciate all their help, would definitely recommend them.
Punjabi · 16 December 2025
Agent replied · 16 April 2026
Thank you for this post effect review
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