5/5
All the staff without exception were friendly helpful and got an offer and completion with the first person who viewed my property. I cannot recommend them highly enough. Very honest, open and truly a delight to work with. Thank you so much
Trusted Agent profile · Herts
★★★★★
143 reviews across 1 platform
32 Langley Road, Watford, Herts, WD17 4PN
Salters Residential's office in Herts, at 32 Langley Road, is rated 4.9 out of 5 across 143 reviews on 1 platform, including 143 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Salters Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Herts office, from every platform, shown as written. First names only.
5/5
All the staff without exception were friendly helpful and got an offer and completion with the first person who viewed my property. I cannot recommend them highly enough. Very honest, open and truly a delight to work with. Thank you so much
5/5
Salters Residential was an absolute pleasure to deal with from start to finish. Alan was really professional and provided constant communication throughout the process which made me feel comfortable and reassured. I would highly recommend Salter’s Residential for buying and selling future properties.PositiveResponsiveness, Quality, Professionalism
Thank you Nikita, we are so pleased to hear that you were happy with the service provided and wish you all the best in your lovely new home.
5/5
Thoroughly professional throughout! Excellent sales process and relationship management, and a delight to work with. Highly recommend. Thanks so much Alan, Hannah and all at Salters!
Dear Adele, thank you for such a heart warming review. It was a pleasure to assist you with your sale. Wishing you all the best on your journey ahead. - The Salters Team
5/5
Alan was very impressive in his knowledge of the area and houses of a similar type and value to the one we were looking to sell. He not only secured a buyer very quickly he kept us fully informed of progress right through the process until the day we moved out.
Thank you Tom for taking the time to review the service I have provided you. I am pleased that you were happy with the way I kept you up to date with the progress of your sale and my knowledge of the area. I hope you are enjoying your new home and wish you the very best for the future.
5/5
Salters Residential are truly amazing! The professionalism and attention to detail meant we had a stress free process. The level of communication and updates received were outstanding. We would highly recommend Salters Residential. Thank you Alan, Sue and team for all your support. Mr and Mrs Tzimopoulos
Mr and Mrs Tzimopoulos your review of Salters Residential's service is much appreciated. We are pleased you felt supported. We hope you have settled into your new home and wish you and your family the very best for the future.
5/5
First of all thank you very much to the Salters’s team for their efforts to make sure our deal was smoothly completed. It was a tricky situation where there was a chain involved and Salters dealt …
Thank you for your kind review Mr Sevak. It was a pleasure assisting you and your family with your sale and purchase. I hope you are settling in nicely to your lovely new home. Best wishes from the Salters team.
5/5
We have known Alan Salter for many years so when it came to selling our home, it was an easy decision to enlist his help. He is thorough, professional and invests huge amount of time in making sure the transaction goes through trouble-free. He has created a very able team around him and together, they kept us fully informed of progress through to completion. He and his team delivered on all fronts just as we expected. Very satisfied customers. Raj and Bindi
5/5
Alan and team were very proactive and supportive with selling our property. Couldn't have asked for more throughout the process. Thanks, Alan!
Thank you Sarah. It was a pleasure assisting you with your sale. Best wishes.
5/5
Alan is very professional and has great local knowledge which helped me during the sale of my property. His attention to detail and communication skills are a great asset which he uses very well. I would recommend him to anyone thinking of selling (or buying) a property.
Thank you for your review Mr Shahid and I am pleased you're happy with the service provided to you by Salters Residential. I would be very happy to assist you in the future.
5/5
Alan of Salters Residential represented the sellers on the purchase of our property, however his level of professionalism was to such a high standard that we felt we were actually his clients. He was proactive in ensuring the transaction went smoothly, from booking our initial viewing right up until competition day. This included regularly communicating with all parties in the chain to hand delivering legal documents. The overall transaction only took 10 weeks from start to finish and was without hiccup, which we largely attribute to Alan. Alan has a wealth of experience in the real estate market and we would highly recommend using him if you are planning on selling your house.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Michelle. Your review is very much appreciated. I am delighted that your purchase went through smoothly and i am sure that you and Ross will be very happy in your lovely new home. Best wishes.
5/5
We recently bought a property that was listed via Salters, and had a great experience working with Lisa and Alan. We had been through a similar process with other agents and their responsiveness really stood out. They were very proactive and always kept us in the loop about updates from the seller's end. All our questions or concerns were passed along and followed up on. They even brought us a very useful and sweet gift basket on completion day, which was such a thoughtful touch! We recommend them highly and won't hesitate to use their services if and when we have a property to sell or let.
Thank you very much Mrs Patel for your kind review. Alan and I very much enjoyed assisting you with the sale.
4/5
Alan Salter and his team was very helpfull and best and speedy service for my purchase. All the communications were on time and the whole team including Lisa was very helpfull.
Thank you Mr Luxmanan. We are pleased that your purchase went through smoothly. Best wishes.
5/5
Allan was polite friendly and most importantly knowledgeable, extremely understanding, knew the surrounding portfolio well. I would definitely recommend Salters Residential to anyone to has an appreciation for great service
Thank you very much Shanta.
5/5
We engaged Alan because he demonstrated the best understanding of the local market and how he would go about marketing our flat beyond simply taking photos and putting it on the website. The sales process was complicated by some legal issues but the support from Lisa in Alan’s office was unwavering and key in getting these resolved. I would have no hesitation in recommending Salters Residential.
Thank you Pete. We appreciated your patience as the transaction did take longer than anticipated but we are very pleased for you and your daughter that the sale ultimately completed. Best wishes.
5/5
Alan, Lisa and team were extremely helpful in the whole process of our sale and kept us well informed. We would recommend to anyone wishing to sell their property.
Thank you Christopher. It was a pleasure helping you with your sale. Very best wishes to you, Natasha and family.
5/5
I was very happy with the service I received from Salters residential and with the updates I received after every potential buyer had seen the property I would recommend them to any potential seller of properties
Thank you so much Mr Grady. It was a pleasure assisting you with the sale of your lovely house. With very best wishes - The Salters team.
5/5
Very impressed with the support everyone at Salters gave us when it came to selling my mother's flat. I have no hesitation in recommending them to anyone in a similar situation
5/5
I cannot speak highly enough of the work done by Alan, Lisa, and the team. Having previously been on with three other agents without success, I changed to Salters after being so impressed with a viewing I undertook on one of their properties. My house was sold within weeks, and the team followed up continuously throughout the chain to make sure everything went smoothly. I cannot recommend them enough - they made the whole process so easy and stress free! Thank you!PositiveQuality
Thank you Sam. We enjoyed working with you and are very pleased that your sale went through smoothly. Best wishes.
5/5
Salters gave excellent service when I put up for sale my parents house in Hatch End . All the advice and communication was excellent and the service highly professional. In order to make the house sale happen I needed assistance with clearing the house and, again, Salters were able to provide a very good contact. At every stage of the sale Salters were prepared to go that "extra mile" with nothing seeming too much trouble. As a result of my personal circumstances (and through no fault of Salters whatsoever) we did hit a major snag with the sale but again Salters were able to help retrieve the situation and made it possible for the sale to proceed. Without their expertise at this point, the sale might not have happened. So I am very happy to highly recommend Salters without reservation.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much Malcolm for your kind review. My colleagues and i very much enjoyed assisting you with the sale.
5/5
You often hear the tales of poor service or lack of interest to support a seller when purchasing a home. We were dealing Alan who was absolutely professional throughout and we could not have been more grateful to have purchased our home via Salters as a result. He supported us through the entire sales process and always responded in a timely manner. This made our buying experience one that we could felt comfortable throughout knowing we could trust Alan. Highly recommend 👌PositiveResponsiveness, Quality, Professionalism, Value
Thank you Mr and Mrs Parmar. It was a pleasure helping you with your sale and we hope that you are very happy in your new home. Very best wishes.
1/5
After receiving an email and voicemail about a time and date for viewing, I was asked to reply to the email for confirmation. I turned up the viewing and after calling the office I was told they had forgotten to call about an offer already being accepted on the house so the viewing was off. I've never had this happen to me before and recently I've dealt with a number estate agents. Very unprofessional and from my experience I wouldn't recommend. Although it may be a one-off, it has put me off using this estate agent again.NegativeProfessionalism
Dear Mr Kingston Thank you very much for your feedback which is extremely important to us. I completely understand why you are disappointed. It is true that you were not notified that the property had indeed gone 'under offer' just the day before your viewing was due to take place. This oversight on our part has never happened before so i can only apologise to you and anyone else that took time out with you to attend the viewing. I can assure you that it was a 'one off' occurrence on our part and i do hope we are able to offer you similar property options to consider in the near future. Kind regards Alan Salter
5/5
I would recommend Salters Residential Estate Agent to anyone thinking about buying or selling their house. Mr Alan Salter who dealt with my property is not like other usual Estate Agents - he is very professional, honest and reliable. He is very pro-active, you could always contact him, he was never to busy to talk to you and he worked tirelessly to keep my sale on track, doing far more work for us than is required from an estate agent. He is so quick in doing things and give me update every now and then. I would definitely do business with Mr Alan again. - A big thank you - to him and to his whole team.
I and my colleagues thank you for your kind review Mr Vee and we extend our very best wishes to you and your family in your new home.
5/5
Salters Residential have been outstanding from start to finish. From the initial engagement through to the completion they cannot be faulted and we’re fully committed to ensuring it all went as smoothly as possible. We have moved out of the area but would highly recommend anyone wishing to sell their property in the Watford area should give Salters a call, you won’t regret it.PositiveResponsiveness, Quality, Professionalism
Thank you Darren. It was a pleasure helping you with your move. We hope that you and your family are settling in nicely to your new home. Very best wishes for the future.
5/5
Hugely impressed by Alan and his team. Their professionalism and responsiveness were second to none throughout the entire process. Would definitely recommend and use again.PositiveProfessionalism
Thank you Mrs Patel. We're delighted to hear that you were happy with the service you received.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Salters Residential's Herts office has 143 reviews across 1 platform: 143 on Google.
Salters Residential Herts is rated 4.9 out of 5 across all 143 reviews, and 4.9 out of 5 on Google from 143 reviews.
Yes. In The Trusted Agent 2026 awards: Salters Residential, Herts won Trusted Agent.
Salters Residential Herts, 32 Langley Road, Watford, Herts, WD17 4PN.