Salters Residential reviews

★★★★★ 5/5

Google

Updated March 2026: We've used Salters as sellers and buyers and would never use anyone else in the area. Alan and team really go the extra mile and as something that is often so stressful, all those extra touches make such a difference. Alan kept us up to date all the way through, and helped us over the finish line. The welcome gift box when we received our keys was a lovely touch and very much appreciated. Cannot recommend them highly enough!

Nicola · 16 March 2026

★★★★★ 5/5

Google

We recruited Salters Residential to help us sell our property, we knew as soon as we met Alan Salter, that we wanted him and his team to act on our behalf. We cannot provide enough praise to the whole team, we definitely had everyone in the office involved in our tricky chain sale at some point of the process. Alan and his whole team work in synchronicity, they truly have been the backbone of our sale. Everything that could have gone wrong did, everything that should have been easy wasn’t, no fault of the SR team. We had massive issues with the lower part of our chain, which really traumatised us, made the situation frustrating, stressful and it was all hugely anxiety driven, we really did feel broken. Alan and his team supported us over 8 or so months, and we have been so lucky to have had them working day and night and sometimes over hours on our behalf. It's difficult to see what happens behind the scenes of a ‘normal’ sale transaction, but because we had a really tricky time of it, we saw how hard Alan and his team worked, the endless hours of calls between us, our buyers, other agents and solicitors. Not to mention the email correspondence that comes with it. Emails from the SR team to us were always consise, professional, informative with up to date information. We always came away feeling well informed about what was happening within the process every step of the way. There is definitely merit in mentioning that these guys will do anything for you plus more, they do not give up, they remain positive for you and keep a cool head at all times. They have consistently been our sounding board, and voice of reason. Had it not have been for Alan and the SR team and their support and friendlship along the way, we seriously don’t think we would have made it. The SR team work in synergy and you can really see this, whenever we had a viewing (there were many) the feedback was instant, you wouldn’t have to chase to ask what viewers thoughts were. The follow-up procedures and keeping in touch protocol is one of things that sets Salters Residential apart from the rest. We’ve dealt with other agents before, but never have we seen a team that works so authentically, respects the client, is fully competent and acts in their clients best interest 100% of the time. We were so pleased we liaised with SR and wouldn’t hesitate to do so again or recommend to others looking for support and hand holding along the way.

Amit · 30 May 2025

★★★★★ 5/5

Google

I recently sold my property in Watford and couldn't be happier with the exceptional service I received from Salters Residential. From my very first contact with Alan, he was professional, knowledgeable, and genuinely committed to achieving the best outcome for me. Throughout the entire process, communication was excellent. I was kept in the loop every step of the way, and the team were always on hand to answer any questions, offer advice, or chase things up when needed. What really stood out was their personal touch and dedication. Selling a property can be stressful, especially living abroad, but Alan and his amazing team made the whole experience smooth and reassuring. Their local knowledge of Watford was a huge advantage, and I truly felt I was in safe hands. I can’t recommend Salters Residential highly enough, if you’re looking to sell in the Watford area, look no further!

Steve · 29 April 2025

★★★★★ 5/5

Google

I had an excellent experience with Salters Residential. Alan and his team did an outstanding job throughout the entire process. They kept me informed every step of the way, were incredibly attentive, and communicated clearly and promptly. Even though my conveyancer was not very professional, Alan handled the situation flawlessly and still managed to drive the progress forward smoothly. His professionalism and capability really stood out. If anyone is looking for a property in Watford, I would highly recommend Salters Residential. They are reliable, proactive, and truly go the extra mile.

Doris · 16 February 2026

★★★★★ 5/5

Google

Outstanding service from Alan and Paul at Salter’s Residential Alan was absolutely exceptional from start to finish. I’ve sold properties with other leading agents, and none of them came close to the level of dedication, professionalism, and care that Alan and his team showed. Communication was excellent throughout, I was always kept fully informed and never had to chase for updates. What truly set Alan apart was his support after the sale. Even once the transaction was completed, he remained a pillar of support while I was selling other properties with different agents, which speaks volumes about his integrity and commitment. Paul was also fantastic, professional, responsive, and a real support throughout the process. Alan is a definite gem in the industry, and Salter’s Residential are lucky to have both Alan and Paul. I wouldn’t hesitate to use them again and would highly recommend them to anyone looking for an agent who genuinely goes above and beyond.

Kay · 16 February 2026

★★★★★ 5/5

Google

We can’t thank Alan and his team enough for their incredible support throughout our property purchase. Alan and his team handled everything with professionalism, patience, and efficiency. They were always on top of things, keeping us informed and reassured at every stage. Their proactive approach and understanding nature truly made a difference, turning what could have been an overwhelming process into a smooth experience. We highly recommend them to anyone looking to buy a property, they genuinely care about their clients and go the extra mile. A huge thank you to the team!

Rajat · 17 March 2025

★★★★★ 5/5

Google

I had the pleasure of purchasing a property through Salters Residential Estate Agents, and I couldn’t be happier with the experience. Alan was incredibly professional, attentive, and always available to answer any questions we had throughout the entire process. His knowledge and expertise made what could have been a stressful experience smooth and seamless. From the initial viewing to the final paperwork, Alan and the team at Salters Residential went above and beyond to ensure everything was taken care of. I highly recommend them to anyone looking for a reliable, trustworthy estate agent. Fantastic service all around

Farhan · 26 February 2025

★★★★★ 5/5

Google

Salters Residential sold me my first property as a first-time buyer and I could not have been more happy with my experience with them. Throughout the transaction they showed a high level of professionalism and were also personable to deal with and supportive given this was my first home purchase. Alan and the team were extremely warm and genuine and I'd happily recommend them to any first time buyers in the Watford area!

Sophia · 4 March 2025

★★★★★ 5/5

Google

The whole experience with Salters was faultless. Alan and Hannah went the extra mile and helped to make the whole process as easy as possible. They kept in regular contact with us and all parties in the chain to get everything over the line. I’ve already recommended them to a friend! Thank you so much!

Georgina · 16 April 2025

★★★★★ 5/5

Google

If I could give 10 stars 🌟 I would! Alan Salter and his team are highly professional, very personable, extremely helpful, are great communicators and get the job done efficiently and with attention to every detail. My daughter recommended Alan to me, having used him for both sale and purchase of their latest home and been really pleased with the service provided. The team definitely go the extra mile and further, I recommend them to anyone buying and selling property. I doubt I’ll move again but if I did they’d be my first port of call with absolutely no hesitation! ⭐️⭐️⭐️⭐️⭐️ I forgot to add a special shout out to Hannah, who looked after the sale of my property so well. She was so supportive to both my buyer and myself, and was calm and reassuring during the stressful parts 😃 🌟🌟🌟

Gillian · 26 February 2024

★★★★★ 5/5

Google

I cannot recommend Salters enough, having recently bought our house through them. Prior to securing the house we now have, we had several properties fall through, so we have had experience with a number of different estate agents. Salters really stood out for their prompt communication throughout and willingness to go above and beyond to find solutions to problems and make our lives that bit easier during the move process. They were friendly and personable, and generous with their time to sort things for us and keep us informed. There were significant complications that arose during conveyancing and I honestly don’t think the move would have gone ahead if a different estate agent had been involved. We have no intentions of moving again but if we do then I would not hesitate to sell through them - they really were brilliant.

Becky · 27 January 2024

★★★★★ 5/5

Google

Everyone at Salters is lovely and a pleasure to deal with. Special thanks to Alan and Hannah, who went above and beyond from start to finish when selling my flat. They helped keep everything together when my Solicitor wasn't doing their job, and I couldn’t have done it without them. Thank you!

Austen · 16 April 2025

★★★★★ 5/5

Google

Salters is a simply amazing Estate Agent - look no further if you are looking for an agent you can trust in Watford!! We sold our house through them and we received an outstanding service from beginning to end the whole process was managed with care and professionalism and was extremely rapid and painless! We met Alan for the initial evaluation and were very impressed immediately - he was extremely friendly professional and well prepared he knows the Watford market inside out. We were totally on the same page right from the beginning no trumped up fanciful evaluations just honest and sound advice! We felt that we were in safe hands from the beginning and signed up without hesitation. Alan promised us that his team would work hard to sell our house and keep us updated at every stage of the process which they certainly did! We liked the fact that Salters also have recommended companies for producing the brochure ( Nichecom) and for conveyancing (Swiitch) so they have thought of everything a seller needs making the whole process seamless- both companies were excellent too I have to say. The team work very hard to market your property especially Hannah and Paul who are fabulous as is the whole team - for us this resulted in 20+ viewings within a week of signing up- with a rammed Saturday which was extremely well organised by the team and effective as we got several offers including the offer we accepted. We were informed of all the viewings and were given detailed feedback so we really got a feel of how the property was being received by potential buyers. Alan was always on hand to answer any queries we had and to offer advice and steady the nerves when needed. Hannah is simply a delight to work with she was our day to day contact working brilliantly to arrange viewing and then move the sale along - liaising between us and the buyer and conveyancer. We must also thank Paul who again is a delight to work with and arranged countless viewings too. Our house was sold in record time ( 7 weeks) yes we were lucky that we had a great buyer but NONE of this would have been achieved without Salters we cannot recommend them highly enough

Lucy · 28 November 2023

★★★★★ 5/5

Google

It was a pleasure using Alan and the team on the sale of my property. They went above and beyond in ensuring that the process ran as smooth as possible. They are all extremely professional and nice genuine people who are consistently available for help and assistance. You will receive a very personal experience with Salters Residential, compared to other high street chains. I highly recommend Alan and the team and I will definitely be using them again in the future.

Daniel · 29 October 2023

★★★★★ 5/5

Google

We listed our house with Salters in January 2023, we had tried to sell with other agents prior to this but had no luck in securing an offer. Alan and his team were very quick to get lots of good quality viewings booked in and after we instructed them to reduce the price of our house (for a quick sale) we received 2 decent offers. Throughout the process Alan was very helpful and happy to give advice and updates whenever we needed it and was great at managing the relationship with our buyers after some unexpected delays. We are now in our new home and incredibly happy about it, and equally as happy that we don’t have to move again! I would recommend Salters to anyone and everyone, selling or buying a house is one of the biggest things you do, you have to trust who helps you along the way and you can definitely trust Alan and his team. Thank you!

Lana · 29 October 2023

★★★★★ 5/5

Google

My wife and I recently sold our house with Salters Residential, and we couldn't be happier with the experience. Alan Salter and his team, especially Hannah, provided an amazing service from start to finish. Their professionalism, expertise, and personal touch made the entire process smooth and stress-free. I highly recommend Salters Residential for anyone looking to buy or sell their property. Alan and his team truly go above and beyond to ensure a positive and successful transaction. Thank you.

Rob · 29 September 2023

★★★★★ 5/5

Google

Hannah and Alan were so helpful in guiding me through the purchase of my first home. From one conversation over the phone without even meeting me Hannah perfectly understood exactly what I was looking for and her first recommendation ticked …

Priya · 16 April 2025

★★★★★ 5/5

Google

Alan and his team were always helpful and friendly. Their communication was really excellent, especially the feedback from viewings. Alan deserves special mention for his personal commitment to speaking to the buyers, mortgage brokers and solicitors. Highly recommended.

Alan · 16 April 2025

★★★★★ 5/5

Google

Thank you Alan and team for being an outstanding estate agent across the board. You have gone above and beyond with your care and attention to detail throughout the process of selling our parents house.

J · 16 April 2025

★★★★★ 5/5

Google

I'm not one for reviews generally but I am thrilled to give a glowing one here. Salters Residential have restored my faith in estate agents! Simple! From the very beginning when Alan Salter came to value my house until the very point of handing over the keys to the new owners, Alan Salter did exactly what he promised to do. He was professional but never officious. He kept me informed the whole time, he reassured me when there were unexpected hiccups and he micro managed the entire sale, taking the stress off of me and allowing me to focus on the packing. Thank you to Alan and his team I will certainly recommend and if the need arises, I will use the services of Salters Residential again without hesitationPositiveResponsiveness, Quality, Professionalism, Value

Mel · 25 August 2022

★★★★★ 5/5

Google

What can I say about Alan and the team at Salters Residential? From our experience purchasing a property through Salters, we know first-hand that they provide a truly excellent service. We would recommend them to anyone and will definitely use them again if and when we decide to move home in the future. Purchasing a property is never straightforward, and we had a very difficult seller to deal with to say the least, but throughout the process, Salters went above and beyond ensuring we purchased the property in a timely manner. Their communication was outstanding and their professionalism was always of the highest order. We have dealt with various other local estate agents and can honestly say that Salters have been by far the best. Thanks again Alan, Lisa and the rest of the team, we really appreciate your help and love our new home. Lee & GemPositiveResponsiveness, Quality, Professionalism

Lee · 25 August 2022

★★★★★ 5/5

Google

When people say selling a home is one of the most stressful things you can do they are not kidding, but Alan, Hannah and the team at Salters Residential were great, keeping us constantly updated throughout the whole sale of our property. I would highly recommend them to anyone looking to sell their property. Thank you for your professionalism and friendly service. The Wellington's

Giles · 28 November 2023

★★★★★ 5/5

Google

Hannah, Alan and all at Salters Residential were brilliant from start to finish. They were very helpful and friendly and always at the end of the phone or email to assist. I would highly recommend them to anyone who wants to buy or sell. Big thanks to Hannah who was exceptional! ✨ Thank you!

Lisa · 26 May 2024

★★★★★ 5/5

Google

I used the Salter Residential team in the marketing and selling of my property, and from the very outset the whole team were excellent, exceptionally hard working and informative. Each member of the team were polite and supportive throughout the selling process and I would highly recommend Alan Salter and his team. A big thank thank you to the Salters Residential team

Paul · 25 August 2023