Salters Residential Herts reviews

★★★★★ 5/5

Google

Fantastic experience selling my flat with Slaters. Alan and the team went above and beyond at every stage to make things as smooth as possible. Cannot recommend them enough!

Lauren · 16 February 2026

★★★★★ 5/5

Google

Without doubt the best estate agents in the county and I have dealt with quite a few. Alan and Lisa have been fantastic on our house sale. Since very early on Alan took a proactive approach and made a mockery of anyone thinking it is better to go with a large-scale estate agent to sell their home. Having Alan always on call meant that one feels as though it’s a bespoke service being offered - something that simply doesn’t happen in dealing with larger firms. Alan is clear and honest in all his dealings. There is a reason all of the ratings from those who have instructed him are so high! I know many do not get on with their agents, or feel as though they are something that have to be endured, but I have actively passed Alan’s details to half my address book and insist that he is the first person they call. Brilliant work.

Waqar · 25 August 2021

★★★★★ 5/5

Google

We bought a house through Salters Residential, dealing directly with Alan Salter. Alan is by far the best estate agent I have ever dealt with; the most important thing for us was that we wanted to be kept informed of what was going on, and Alan regularly called with updates. If I had an enquiry that he needed to come back to me on, he would ALWAYS let me know when he would provide an update, and he would ALWAYS keep his word and call me back. That seems to be a rarity in the murky world of the house buying process, and for me it sets Alan apart from other agents. Considering we were not his clients (rather the sellers were) he was always very fair with us, and you only need to speak with him for a few minutes to know you are dealing with a true gentleman.PositiveResponsiveness, Quality, Professionalism, Value

Steve · 25 August 2021

★★★★★ 5/5

Google

Alan went the extra mile to help me, especially useful in lockdown when I was unable to visit my flat, Alan kindly checked on my flat regularly, took meter readings for the utility bills. During the sale Alan was very pro-active in liaising between all parties to this complex sale; his approach got the sale through quicker and with less pain. I am really glad that I appointed Alan Salter to sell my flat. I would not hesitate to recommend to family and friends. Thank you Alan.PositiveResponsiveness, Quality, Professionalism, Value

Angela · 25 August 2021

★★★★★ 5/5

Google

I cannot rate Salters Residential highly enough! The service and professionalism that Alan and his team showed during the sale and purchase of our property has been exemplary. Alan gave regular updates, worked tirelessly with my property lawyer and management company to ensure that the purchase was done within the stipulated time. Above all, I have to comment that Alan is nicest person that I have interacted with and felt a sense of confidence and trust in him! Keep up the good work Alan!PositiveResponsiveness, Quality, Professionalism, Value

Kabin · 25 August 2021

★★★★★ 5/5

Google

Salters were the agent for the house we were buying and we couldn't have asked for more from them. Alan was supportive, informative and often tried to move heaven and earth to try and help us get in quicker or give our side a nudge when I was stuggling to get a response. Friendly, professional, excellent communication and the best service I've ever known from an estate agent right from the moment we met at the viewing. When selling, I would never consider using anyone other than Salters!PositiveResponsiveness, Professionalism

Barbara · 25 August 2021

★★★★★ 5/5

Google

Me and my wife recently completed the purchase of our first home with Salters Residential. Throughout the purchase i dealt with Alan and Lisa who were both absolutely incredible. Having dealt with another agent on a purchase that fell through 6 months prior to this one the difference between the two agents was night and day. Despite working for the seller Alan was open and honest throughout the sale and did everything in his power to ensure we were comfortable as buyers. Alan went above and beyond for us consistently chasing up matters for us and keeping on top of any issues. i will be using him and Salters Residential for all things property in and around Watford. We’d like to thank Alan and the team everything they have done for us and their excellent customer service throughout. Kush & MeeraPositiveResponsiveness, Quality, Professionalism, Value

Kush · 25 August 2021

★★★★★ 5/5

Google

Alan is the best estate agent we have ever met, he is professional, friendly honest and we felt he genuinely worked in our best interest. The sale of our property took longer than expected (taken COVID into account) but Alan’s commitment to the sale of our flat never wavered. He always kept us updated and furthermore went above and beyond with his communication to us, the buyer and our solicitor. Alan is truly a credit to his profession and we would not hesitate in using his services again or recommending him to others. Thanks again Alan!PositiveResponsiveness, Quality, Professionalism, Value

Shama · 25 August 2021

★★★★★ 5/5

Google

My family and I had been trying to sell my mothers property for over 6 months, when a family member suggested we try Salters Residential. Skeptical at first, we wondered what difference Alan would make, but he really did deliver as promised. We cannot thank Alan enough for helping us to finally find a buyer and holding our hands through the whole process. We were updated regularly on the progress of the sale he couldn’t do enough for us. The standard of service was second to none. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Claire · 25 August 2021

★★★★★ 5/5

Google

The service offered by Salters Residential was truly first class and we have nothing but positive things to say about Alan and Lisa. They are by far the best Agents in Watford. Alan kept us informed with regular developments throughout our transactions and made the process of selling and buying our house seamless..... with what can be a stressful experience, a lot less stressful. Alan was always one step ahead in our chain and in my opinion took the lead in the chain to ensure all parties ended up with a positive outcome at the earliest opportunity. Alan and Lisa, thank you for all your efforts. We appreciate all your hard work.PositiveResponsiveness, Quality, Professionalism, Value

Marc · 25 August 2021

★★★★★ 1/5

Google

I feel compelled to share my terrible experience with this agency. Their staff are poorly trained and showed a complete lack of professionalism. During a viewing at my property, one of the viewers used my toilet without permission and left an unimaginable mess, even spreading feces on the floor. Their staff was completely unaware of this and never asked my permission. I only discovered this when I opened the ground-floor toilet door and was hit by an awful smell. This agency not only failed to sell my house but also caused damage to it. I strongly advise anyone considering working with them to think twice. Needless to say, I terminated our contract immediately.

Chen · 11 February 2025

★★★★★ 5/5

Google

We recently sold our property with Salters Residential. The entire process was very smooth. Although our sale process got extended longer than usual due to our personal circumstances, Alan and his team were very patient and understanding with us and always kept us and our buyer informed all the time. The entire team were thoroughly professional throughout the process. I’d highly recommend Salters Residential for the sale or purchase of your house.

Chirag · 25 August 2022

★★★★★ 5/5

Google

Fantastic service from Alan and all the team at Salters. They were very efficient on the sales side, and acted very professionally and with great diligence during the period leading upto completion helping guide all parties through the process and making sure things are done and everyone updated. We found Alan and Paul to be very approachable and they will take the time to understand their customers to ensure they focus on the right things for you. Highly recommended using Salters for selling and buying in the area.

Roger · 25 January 2025

★★★★★ 5/5

Google

I was a first time buyer and not much experience with dealing with any property agent. It was not a good start for me and had bad experience with another agent who kept many things hidden from me and seller pulled off during the contract exchange. I believe that things does for a reason. I seen another perfect property through Salters Residential and made an offer. I was in hurry to complete the deal and move in ASAP due to my end of tenancy agreement. Alan did help us a lot during negotiations and we did manage to complete the purchase on time just because of his dedication and efforts in following up with everyone involved in the process. Simply very BIG thank you to Mr and Mrs Salter 👍. I may not have much experience in dealing with estate agents to say that Alan is the best in this business but I can say that he is good at doing these things and he will be on top of my list to recommend to someone and will be the first person I will be calling if I need any assistance with selling/buying.

Vara · 25 August 2020

★★★★★ 5/5

Google

Alan and Sue have sold three homes for our family over the past six months, and they have been brilliant in every possible way. Communication was always passed from buyers to sellers or agents to solicitors with complete transparency. The personal touch that can be lacking from a large agency was certainly not missing with Salters, the attention to detail coupled with a near "open all hours"commitment not only gives confidence but also brings results. We found with all three sales, that problems, both small and large arose. This was the time that Salters really shone, Alan was extremely proactive in finding solutions and completely earned his very reasonable commission. We have absolutely every confidence in thoroughly recommending anyone who is selling a house to contact Salters, you will not be disappointed.

Ian · 25 August 2020

★★★★★ 5/5

Google

We were very impressed by Alan Salter and his team. They were extremely polite, professional and helpful throughout the sale and purchase of our property. They were also calm and able to deal with any issues that arose. They are one of the smaller estate agents, so they had a personal touch and were with us every step of the way. I would highly recommend Salters Residential..

Marianne · 25 August 2022

★★★★★ 5/5

Google

We we're looking to buy and viewed a selection of houses through Salters. Although we didn't end up buying a house through Salters I cannot recommend them enough as the best estate agency in Watford. Alan was very considered when showing us round the different homes on offer, providing excellent detail, and continued to keep us in mind whenever a new property came on the market. His integrity and honesty is something all estate agents can learn from.

Nicholas · 25 August 2020

★★★★★ 5/5

Google

I had a smooth experience throughout the entire property purchase process. Alan was extremely helpful and responsive at every stage. Highly recommended.

Akshay · 16 February 2026

★★★★★ 5/5

Google

We purchased our house through Salters Residential and we can only highly recommend this agent. The staff (especially Alan Salter) were informative and professional. The amount of background work Alan does compare to other agents is remarkable, ensuring your chain is working together for the end result that everyone wants. If we were to sell in the future I would not hesitate in instructing Salters Residential.

Jason · 25 August 2022

★★★★★ 5/5

Google

I can not recommend Alan and Salters highly enough. Initially we had signed to a large chain estate agents but after a year on the market and numerous time wasting offers, We changed to Salters. Within weeks Alan had found the buyer , and the sale completed in a few months. Not being resident in the country had made trying to sell the property complicated. Until, we changed agents and signed with Slaters. After that Alan literally took care of everything. Pro actively marketing and promoting the property, being incredibly thorough in ensuring we got the right buyer and giving good sound advice . Genuinely hard working and dedicated service.Nothing was too much and we were kept informed at every step of the process, never did we have to phone to find out what was happening etc. Brilliant service and lovely people to deal with.

Eilise · 26 August 2019

★★★★★ 5/5

Google

I had used two different estate agents in Watford before Salters Residential and only wish I had used Alan first. Absolutely the most professional, honest, thorough, committed estate agent I have ever come across. From day one, Alan worked tirelessly to get the buyer and the price we wanted. He has gone out of his way to help us and make things easy and we cannot thank him enough. Absolutely astounding service from Alan and the team at Salters, would highly recommend!

Olivia · 26 August 2019

★★★★★ 5/5

Google

We used Alan Salter of Salter Residential whilst selling our home in Watford. We found him to be most pleasant and personable. He was very thorough in explaining how the process worked, and kept us fully informed throughout. We were particularly pleased that he regularly visited us rather than relying solely on the telephone. When he negotiated a sale, he then thoroughly detailed the process from there onwards, and was able to recommend appropriate services for our ongoing move. Unfortunately, that buyer withdrew, but Mr. Salter was quickly back in sale mode, and brought more prospective buyers to us. I have no hesitation in recommending Salter Residential; a totally professional and competent service.

Martin · 26 August 2019

★★★★★ 5/5

Google

We've just completed the sale of our house in Nascot Wood with Salters Residential. Throughout the sales process we were always impressed by their professionalism, support, and determination to sell our property, particularly in the current market conditions. Many thanks to Alan, Hannah, Paul and the rest of the Salters team. Well done!

Ian · 29 September 2023

★★★★★ 5/5

Google

Very professional and friendly Staff. We have dealt with a few Estate Agents and Salters came out tops. Lovely personal touch to add of a wonderful hamper left.in property for us and was ideal and thoughtful when needed most full of useful items that turned out to be essential. Would recommend every time have that professional touch where they really do care. Thank you Salters 10 / 10 🌟🌟🌟🌟🌟

Jasmine · 16 February 2026