Trusted Agent profile · Herts
★★★★★
143 reviews across 1 platform
32 Langley Road, Watford, Herts, WD17 4PN
Salters Residential's office in Herts, at 32 Langley Road, is rated 4.9 out of 5 across 143 reviews on 1 platform, including 143 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Salters Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Herts office, from every platform, shown as written. First names only.
5/5
GoogleAlan and his team were great during the whole process. Our transaction took a lot longer than usual ( due to no fault of Salters Residential), but what we liked most was that Alan kept us well informed of the progress at all times. Would definitely use them in the future.
Thank you for taking the time to leave us a review - we really appreciate it. - The Salters Team
5/5
GoogleA well-deserved 5 stars for Alan and his team at Salters Residential. I received excellent advice and support from Alan from initial viewing through to completion. It was easy to communicate with Salters and messages were responded to promptly. Alan and his team give each sale individual and professional attention and were very helpful in guiding me through both my purchase and sale. I would not hesitate to recommend Salters Residential to others.
Thank you Jane. I'm delighted that your sale and purchase eventually completed and i'm certain that you will be happy in your new home. Best wishes.
5/5
GoogleAlan and the team did a brilliant job getting this one over the line, especially during a rather turbulent time following the mini-budget of 2022. Alan himself is very diligent and personal, he’s always on hand and is very pro-active with your transaction. I would happily use Salters Residential again.
Dear Mr Larkin, thank you for taking the time to leave us a review - we really appreciate it. - The Salters Team
5/5
GoogleSalters Residential were instrumental in the purchase of our new home and we could not thank them enough. We were very impressed with Alan Salter from the moment we first enquired about a property, right through to when we had our new keys. Despite being in a long and complicated chain, Alan has been clear, attentive and supportive throughout. We would recommend Salters Residential in a heartbeat based on the first rate service we received.
Thank you so much Priyesh for your kind words. It was a pleasure dealing with you and your family and I wish you lots of happiness in your new home. Many thanks Alan
5/5
GoogleMy husband and I have recently completed the purchase of a property through Salters Residential and were hugely impressed by Alan and his team. Alan's professionalism and responsiveness were second to none throughout the whole process and we would have absolutely no hesitation in recommending them to any prospective vendors / purchasers. Thank you for making the whole process so stress free!PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much Mrs Caneparo, that's lovely to hear. It was a pleasure assisting you and your husband with your purchase.
5/5
GoogleSalter’s residential took the stress out of moving . Alan went that extra mile to help you, nothing was too much trouble. His clear explanation and organisation was first class , you always knew as to what stage you were at and if there was any delay he would be chasing it up and informing why the delay was happening. Nothing but a first class W peregrine W .
Thank you very much Mrs Redjeb. I'm really pleased that the transaction went through and that Tony and Maureen are now settled in their new home.
5/5
GoogleAlan and his team were patient, friendly, and quick to respond. They successfully helped us sell our house.
It was a pleasure. Thank you so much for your positive review. Best wishes - The Salters team.
5/5
GoogleAlan Salter provided a great professional service, with his proactive approach and calm nature of dealing with multiple queries that arose during this purchase. Alan was always willing to call and follow up with both solicitors and the owner in order to ensure the purchase remained on track. Alan is a great guy and a credit to the industry. Truly recommended 👍, regards Ebraz
Thank you very much Mr Khan and i'm delighted for you that your purchase eventually completed. Kind regards, Alan.
5/5
GoogleBy far the best estate agents in the area and I had tried three major players when selling. Alan is not only professional, he constantly communicates with you and lets you know what’s happening at every stage. If only I had the same service the other end!! I can’t recommend Salter’s Residential highly enough. Thanks again Alan, the process would have been a lot more stressful if it wasn’t for you.
Thank you Mrs Dempsey for your very kind words. It was a pleasure to do business with you and Mr Dempsey and I am so pleased you were able to make your move. I hope you are both enjoying your new home. Best wishes for the future. Alan
5/5
GoogleSalters Residential sold my mums property, when she recently relocated to the West Country. Due to her age, I looked after her property sale - the only input she made was appointing Salters. It was the correct decision. Alan, Hannah and the rest of the team at Salters are the opposite of almost every other estate agent we’ve used; They are absolutely SUPERB. They fly in the face of your stereotypical agents, as they genuinely care. They are extremely professional, always come back to you (when they say they will), they know your house chain inside out and they are completely reliable. Alan even came back to me when he had Covid. I simply cannot recommend them highly enough, as they hugely lessen the anxiety and stress of a house move. If you are looking for a genuinely superb, professional and honest estate agent, please get in touch with Alan, or Hannah. 👍
Thank you for taking the time to leave us such a detailed and great review. It was a pleasure assisting you both along the way and glad we were able to assist your mum with her move. Wishing you all the best for the future ahead. - The Salters Team
5/5
GoogleAs FTB who had lost a house previously we were so nervous to go through the process again but Alan and Susan were fantastic from start to finish. Alan kept us up to date all the way through, and helped us over the finish line. The welcome gift box when we received our keys was a lovely touch and very much appreciated. Cannot recommend them highly enough!
So pleased it all worked out in the end for you Nicola and I must say it was great to work with you to get your purchase over the finish line. Thank you for your very kind review and we wish you all the best for the future.
5/5
GoogleWe bought our house through Salters Residential. Alan and Lisa were very professional, honest and reliable. They made the whole process as smooth as could be during this tough period with the pandemic. We were supported throughout the entire process and regularly kept up to date with progress. Many thanks for all your help and hard work!PositiveResponsiveness, Quality, Professionalism
Thank you Daniel, delighted to have helped. Very best wishes to you and Gabriella in your new home.
5/5
GoogleWe cannot rate Salters Residential highly enough. The service Alan and his team provided from valuing our property through to completion was absolutely outstanding. We were kept frequently informed during the whole process and Alan's professionalism, hard work and attention to detail made one of life's most stressful events far easier to deal with. We would recommend Salters Residential without hesitation.
Thank you so much Susanne for your kind review. It was a pleasure helping you with your move and I wish you well with your onward purchase.
5/5
GoogleHaving been wary of Estate Agents in the past, my experience with Salters Residential couldn’t have been more different. From the point of choosing who to represent my property, the team at Salters stood out from the other companies. The staff were genuine, interested and took the time to get to know me, the property and the situation. I did not feel I was being falsely flattered to get a sale, rather that they were taking the time to know how best to represent me. Because all members of the team are briefed with the details of each property, you can always get a response on questions. The staff are friendly, caring and professional; they give timely feedback on each viewing and kept me updated with how things were progressing without me needing to chase. At times when I was unsure how to proceed, I was able to draw on their substantial experience and expertise - and they were more than willing to help, making phone calls on my behalf when needed. Throughout the process, they exceeded my expectations, advocated for me, and did everything possible to ensure that the sale reached completion. I will be recommending them unreservedly to everyone I know.
Thank you for trusting us along the way with your sale and for leaving such a detailed and heart warming review - we really appreciate it. - The Salters Team
5/5
GoogleHad a great experience with Alan and all the team at Salters selling our family home. It wasn't a straight forward sell, but they successfully got the job done. They were honest and reliable and we felt very comfortable working with them and have no hesitation in highly recommending working with Salters.
5/5
GoogleThe outstanding service from the outset. There was excellent communication throughout the whole process. We would definitely recommend Alan and his team to our friends and family. Thank you for all the help and support given.
Hello Samuel. Thank you so much for your kind review. We are delighted that you were happy with the service provided.
5/5
GoogleSalters are the perfect example of exactly what an excellent estate agent should be. After a horrific experience with another Watford estate agent Salters came highly recommended from friends and they were not wrong. Alan visited our property and was polite, knowledgeable and well prepared. The opposite of some of the other cowboys out there. My husband and I didn’t even need to consult each other and signed up there and then. The entire experience has actually been a pleasure, the whole team have been exemplary and Hannah especially has been fantastic. Salters brought quality buyers and were honest and realistic and we didn’t waste time on lots of viewings and with a family that was incredibly helpful. We always felt listened too and they valued our input and together we marketed our home like we wanted too, which was really important to us and they sold our home to a lovely family. We honestly cannot recommend them enough and I can guarantee you will not regret using them. Thank you!
Dear Mr & Mrs Slaney, Thank you for such a heart warming review. It was a pleasure assisting you and your family with your sale and wish you all the best for the future ahead. - The Salters Team
5/5
GoogleEveryone warned us about the stress involved when purchasing our first property but thanks to Alan and his team our experience was enjoyable and stress free. Friendly, professional and fantastic communication is what Salters offers so I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much Mr Mogosila and we hope that you will be very happy in your lovely new home.
5/5
GoogleSalters sold our house for us earlier this year and they were excellent. Alan did the valuation for us and he really helped us in deciding how much to market the house for. They did a very good job handling the viewings and advising us in respect of the offers we received, and once we'd accepted an offer Lisa did a fantastic job pushing the sale forward and getting it smoothly and relatively quickly over the line. We would highly recommend them.
Thank you very much Mr Couchman. We are delighted that you were very happy with the service you received. Best wishes.
5/5
GoogleWe recently purchased a property via Salters Residential and the service provided by Alan and Lisa was the best we have experienced having dealt many other estate agents in the past. They responded to us in a timely manner and kept us well informed of the progress.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Mr and Mrs Shah. We are very pleased that you were happy with the service.
5/5
GoogleI recently sold my house using Salters Residential, Alan and Lisa were extremely professional throughout, keeping us updated at every point and offering excellent advice along the way. I would highly recommend using Salters Residential and would certainly use their services again.
Thank you for your kind review Mr & Mrs Hammond. I hope that you have settled in nicely to your lovely new home. Best wishes from everyone here at Salters Residential.
5/5
GoogleSalters are A+ in every category. I had multiple estate agents round to value our property and Alan really stood out. He had a very personable nature and asked far more questions than competing agents, which gave me the vibe that he showed …
Dear Mr Vella-Bone, Thank you for taking the time to write such a heart warming review. It was a pleasure to assist you with your sale and we are so happy you secured and made the … More
5/5
GoogleWe have known Alan Salter for many years so when it came to selling our home, it was an easy decision to enlist his help. He is thorough, professional and invests huge amount of time in making sure the transaction goes through trouble-free. …
Thank you Raj and Bindi. A pleasure to have assisted and very pleased that everything went through relatively smoothly. Best wishes.
5/5
GoogleAmazing people who go the extra mile, honestly it was like I had family looking out for me. They truly are the best estate agents around by far . Well done Alan, Paul, Sam & the rest of the team 👏 👍 👌 Thank you
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Yes. In The Trusted Agent 2026 awards: Salters Residential, Herts won Trusted Agent.
