Salters Residential Herts reviews

★★★★★ 5/5

Google

Amazing service, well above all my expectations. Alan and the Salters team were a true delight to work with. They worked tirelessly to get us viewings, kept us informed of all potential buyers positions and feedback and very quickly got us an offer on our house in Nascot Wood. Alan's communication before and after the offer was so good, he managed the process very well and kept the sale and the chain together. Offering helpful and timely advice. Totally recommend to anyone wanting to sell their house in Watford. This was especially so as we initially listed our house for sale with a different established Watford estate agent but that agent was the opposite to Salters - they gave no feedback after the very small amount of viewings they did get us in 3 months and didn't seem to care. Really glad we switched to Salters. Thanks guys

Sarah · 26 August 2019

★★★★★ 5/5

Google

Alan Salter works meticulously to ensure your property stands the best chance of selling, at the price that's right for you. His innovative methods and insights into the property market helped me understand my options and the best course of action at every stage. His quality of work is head and shoulders above other estate agents I've used, and his attention to detail and amiable manner have been refreshing throughout. I thoroughly recommend Salters Residential and will not hesitate to use their services again.

Sam · 26 August 2019

★★★★★ 5/5

Google

Salters Residential are a highly professional and personable company. They were always there when I had a question and updated me as soon as there was a development. I would not hesitate to recommend or use Salters Residential again in the future as they are by far the most competent and trustworthy estate agent in the local area. Thank you, Alan and Team.PositiveResponsiveness, Quality, Professionalism

Vijay · 25 August 2022

★★★★★ 1/5

Google

Unprofessional and rude estate agency. I made a very competitive offer 3.4% below asking price on a property that was on the open market and I had been kept as a standby offer for 1 week. 4 days after my initial offer I still got no reply. After which I called asking for updates. The agency replied that the property owner is thinking to sell to the previous purchaser whose purchase previously fell through 2 months prior but they will confirm in a few days if they will proceed with the other purchaser or discuss my offer. I waited 3 more days with no reply or updates.Hence, I called back asking for further updates. The owner of the agency was rude and shouted “your offer is rejected”. Had the owner of the agency not been rude I would have increased my offer. The property is still on the market at the time of writing this review so the agency didn’t succeed in securing the other purchase and they lost a potential new purchaser. The owner of the estate agency, who deals with all offers personally, lacks the soft skills and courtesy required for negotiating and securing deals for properties. I said to the owner of the agency that I was going to leave a bad review stating the facts and he said “I don’t care” and that he was going to “reply accordingly”. He then shut the line. Expect a reply denying the facts.

A · 28 November 2023

★★★★★ 5/5

Google

Alan Salter was an absolute pleasure to deal with. He certainly help us get our dream house . Thank you AlanPositiveResponsiveness, Professionalism

Eileen · 25 August 2021

★★★★★ 5/5

Google

Alan and the team at Salters provide a high quality service,they pay attention to every little detail,PositiveResponsiveness, Quality, Professionalism

Mary · 25 August 2021

★★★★★ 5/5

Google

I cannot rate Salter’s Residential highly enough. They dealt with both our sale of our old home and our purchase of our new home and were so thorough and professional throughout. Alan and Sue are both fantastic at what they do and I have never known anyone to stay as level headed as Alan did throughout the whole process. I would and have recommended them to anyone looking to move home.

A customer · 25 August 2020

★★★★★ 5/5

Google

I highly recommand Salters residential. My experience with Salters team was great at all stages from the viewing until the completion of our purchase. I found them professional and very passionate about assisting their customers and making the complex process of property puchase easy.

Jaafar · 29 October 2023

★★★★★ 5/5

Google

I was very pleased with the whole process and kept informed throughout.

Ann · 16 April 2025

★★★★★ 5/5

Google

I would highly recommend salters as such friendly staff and very professional and efficient made our moving less stressful and nothing was too much bother for them helping to please myself and my husband 5/5 stars

Angela · 27 March 2024

★★★★★ 5/5

Google

Alan, Hannah and the wider Salters team helped us sell our house. I cannot state how delighted we are with their service. Very communicative, extremely helpful, going the extra mile every time. Faultless from them! Thanks again!

Michael · 27 January 2024

★★★★★ 5/5

Google

Great service and staff are very nice to deal with.

Xiaorong · 16 February 2026

★★★★★ 5/5

Google

We had an excellent service from the agent. He kept us fully updated and went beyond the call of duty to ensure the long drawn process was successful. I doubt we would have any better service from a large agency. We have no hesitation in recommending Mr Salter for anyone planning selling their property.

Subhash · 25 August 2022

★★★★★ 5/5

Google

Alan is very professional and went the extra mile to insure our purchase was on track.

LJ · 25 August 2020

★★★★★ 5/5

Google

First time selling and i couldnt recommend salters enough before it was put on the market they had veiwings booked. We had feedback instantly. When doing viewings they wore protection on their shoes. From start to finish it was an absolute joy to have them. I will always use salters as it was so stress free.PositiveResponsiveness, Quality, Professionalism, Value

Amy · 25 August 2021

★★★★★ 5/5

Google

I have been Alan's client and I'm pleased to have this opportunity to recommend his services with a five star. He is very professional and has a fantastic rapport with his clients. He really listens to their requirement and works for it in the best possible way promptly. His knowledge and experience is what makes his services excellent and I would highily recommend him.

Shailee · 26 August 2019

★★★★★ 5/5

Google

I successfully sold my property with Salters residential after a failed 18 months marketing it with a national estate agent. Alan provided an exceptional service and went above and beyond my expectations, in particular staying close to the process and ensuring appointments were from serious buyers. I would highly recommend Salters residential for their professionalism, service, communication and market knowledge.

Tina · 25 August 2020

★★★★★ 5/5

Google

Hannah showed us around a very nice property, she was extremely professional & we felt really comfortable talking to her, we had no questions that she couldn't answer about the property. Would definitely recommend Salters Estate Agents.

Kim · 25 August 2023

★★★★★ 5/5

Google

Staff were very helpful, nothing was too much trouble for them as they dealt with the sale of our property and purchase of current home making the whole transactions stress free for us. Well done Salters,

George · 25 August 2023

★★★★★ 5/5

Google

It was a pleasure dealing with Alan and Hannah for a property sale in Watford. They managed to sell my property in a tough market. I highly recommend Salters.

Zaid · 27 January 2024

★★★★★ 5/5

Google

I can not recommend Salters enough. If you are debating who to choose to market your property pick Salters. They were fantastic with our recent sale. Provided excellent guidance and support throughout the process.

Lucy · 25 August 2023

★★★★★ 5/5

Google

We found Salters Residential very dedicated on behalf of our sale. We were particularly satisfied with their help and feedback in the relationship with the solicitors in order to speed the process. They were friendly and attentive during the challenging negotiation time.

Elisa · 25 August 2022

★★★★★ 5/5

Google

We were very pleased with the service provided by Lisa and Alan to assist us in the purchase of our first flat. They were patient and supportive throughout the process. I would work with them again for any future transactions.

Ahmad · 25 August 2022

★★★★★ 5/5

Google

Thank you so much ! Selling a house can be stressful but all of you made it enjoyable . I highly recommend Salters Residential to anyone for their professionalism and kindness . Thank you again 😊 …

Frederique · 25 August 2022