Every review we hold for the Herefordshire, County of office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleViewed a property and placed an offer with NATALIE PALMER.
On the Friday at 5.45pm I received a call from Natalie saying the vendor needed the weekend to mull it over, and I would be phoned by 10 am on Monday...When it got to 5.30pm, I chased, she didn't want to come to the phone, eventually I managed to speak with her, as I kept phoning.
She explained that there had all of a sudden been a viewing on the Saturday morning at 9am, so she would have known about that on the Friday obviously, but she tried to tell me that they rang up and got an immediate viewing, WHAT on a Saturday, what a low life liar, no she was stalling me, she then had the cheek to ask me to enter a bidding war...I immediately pulled out, due to her lies and absolutely despicable behaviour...Having sold and moved out and paying dreadfully high rent whilst trying to buy, I am in a good position, she knew my situation, and asked for bidding war with first time buyers living at home with parents...How callous of her.
Calantha · 26 October 2023
Agent replied · 25 October 2024
Thank you for reaching out to us Calantha, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.
★★★★★ 5/5
GoogleIn anticipation of our move to Herefordshire we contacted Chancellors in Leominster to arrange to view a property we had seen on their website. Natalie Palmer answered our call and arranged the viewing. She then identified a number of other properties which met our criteria.
As 'out of towners' our time in the area was limited but Natalie quickly and efficiently managed to arrange viewings for almost all of the properties to take place during the same afternoon.
We appreciated, very much, Natalie's time and expertise both during that afternoon and in the various telephone conversations we have had over the past two weeks.
Steve · 26 October 2023
Agent replied · 25 October 2024
Hi Steve and Wendy, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotFor many years I have always received…
For many years I have always received excellent service from the teams at Chancellors
Mr · 18 March 2026
Agent replied · 20 March 2026
We're happy to hear that you've consistently received excellent service from our teams over the years. Thank you for your positive feedback!
★★★★★ 5/5
GoogleNatalie has been very helpful helping us through the sale of our property. She has kept in touch with us at every step and answering all our many questions. Thank you.
Janet · 26 October 2023
Agent replied · 25 October 2024
Hi Janet, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleGreat estate agents, very friendly and experienced. Daniel was lovely. Highly recommend.
Daniella · 10 October 2024
Agent replied · 25 October 2024
Thank you for your fantastic review Daniella.
★★★★★ 5/5
TrustpilotJordan you are a star
Margaret · 14 May 2026
Agent replied · 22 May 2026
We truly appreciate you sharing your positive experience. We are delighted to hear that the process of selling and buying your home was so productive and seamless. We are glad our professional and friendly approach worked well for you.
★★★★★ 5/5
TrustpilotI was really well looked after by…
I was really well looked after by Shannon Corrigan & Chris Appelboom!
Remi · 18 March 2026
Agent replied · 20 March 2026
We appreciate you sharing your positive experience! We're so glad to hear that you were well looked after and that you felt the team was professional, communicative, and understood your needs. Thank you for your recommendation!
★★★★★ 5/5
GoogleWe are happy to have viewings with Chloe H.
Joby · 10 April 2026
Agent replied · 10 October 2026
Thank you Joby for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleWe had a great viewing with Chloe Hemming in Herefordshire. She was helpful, professional and friendly.
Cathy · 10 February 2026
Agent replied · 10 October 2026
Thank you for your wonderful feedback, Cathy! We're delighted to hear that you had a great viewing experience with Chloe Hemming at Chancellors - Leominster. Our team strives to provide professional and friendly service, and it's fantastic to know that it made a positive impact on your visit. If you need any further assistance, please don't hesitate to reach out!
★★★★★ 5/5
GoogleExcellent knowledge of property’s and very professional service
Thank you Dan
David · 10 October 2024
Agent replied · 25 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleHelpful, well informed, knowledgeable and professional agent. Undertaking viewings with them has increased the likelihood of us selling with them as we have been really impressed at all viewings.
Vicki · 10 October 2025
Agent replied · 24 December 2024
Hi Vicki, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotGreat service
A great service being provided by Rosie, nothing too much trouble!
Anonymous · 18 March 2026
Agent replied · 20 March 2026
We're happy to hear that our service met your needs, and we appreciate your positive feedback. Thank you for taking the time to share.
★★★★★ 1/5
TrustpilotThe agency staff were extremely rude…
The agency staff were extremely rude and unprofessional. I wouldn’t recommend this company to anyone.
Sophie · 27 September 2026
★★★★★ 5/5
GoogleDaniel was excellent showing us around property.
Very professional.
Theresa · 10 October 2024
Agent replied · 25 October 2024
Thank you Theresa for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleVery professional service. Easy to approach, informative and accommodating. Our house viewing with Natalie was delightful and left us feeling very positive about our experience.
Antauri · 30 November 2023
Agent replied · 25 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
★★★★★ 4/5
TrustpilotHelpful experience
Helpful experience from Tom Taylor especially with processing paperwork once the unfortunately episode of requiring eviction of a tenant who stopped paying rent has been encountered.
Shaheel · 16 October 2025
Agent replied · 17 October 2025
We are pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleDan was professional, helpful and friendly. It was a very positive viewing experience - thank you
Denise · 28 May 2024
Agent replied · 25 October 2024
Thank you Denise for giving our Leominster branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleI was greeted punctually in a warm professional and friendly manner by Daniel, whom had all the information regarding the property at hand. I had a thorough yet relaxed tour of the garden, grounds and house, taking note of particular unique features. I was very happy with the viewing, and am most happy to recommend Chancellors.
Phil · 10 October 2024
Agent replied · 25 October 2024
Dear Phil,
Thank you for sharing your excellent experience with us as well as recommending us to others. We are thrilled to hear that you were greeted warmly and professionally by Daniel and that the tour was thorough yet relaxed. We take pride in our unique features and are glad that you had a chance to see and appreciate them.
Please don't hesitate to get in touch with us for any further inquiries or assistance. We look forward to assisting you in the future.
Best regards,
Chancellors - Leominster Estate Agents
★★★★★ 5/5
GoogleAmazing Service!
Maria and her team have been amazing if I could give 10 Stars I would, they have made selling the starlings a lot easier than I thought it would be. I would highly recommend them to anyone selling their property.PositiveResponsiveness, Quality, Professionalism, Value
Julie · 26 October 2021
Agent replied · 25 October 2024
Thank you Julie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleDan Morgan was very pleasant and has a good knowledge of the area and property
Jane · 28 May 2024
Agent replied · 25 October 2024
Thank you Jane for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotGreat service provided by Olivia Hesson…
Great service provided by Olivia Hesson - thanks v much indeed for your help & support
Ian · 3 September 2026
★★★★★ 5/5
TrustpilotWorking with Katie has made our renting…
Working with Katie has made our renting experience far easier
Lucy · 6 October 2026
★★★★★ 5/5
Trustpilotjamie woodman
easy to approach and very helpful…
Vash · 18 March 2026
Agent replied · 20 March 2026
We're happy to hear that we were helpful. Thank you for your positive feedback; we appreciate it greatly.
★★★★★ 5/5
GoogleHad a really positive experience whilst purchasing our first house. Maria and the team were on hand at every step. Nothing was ever too much trouble or bother. Would definitely recommend them as a fair and reliable company when buying a property.PositiveResponsiveness, Professionalism
Emma · 26 October 2021
Agent replied · 25 October 2024
Thank you for leaving us this great review Emma, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
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