Trusted Agent profile · Herefordshire, County of
★★★★★
295 reviews across 2 platforms
16 Broad Street, Leominster HR6 8BS, HR6 8BS, Herefordshire, County of, HR6 8BS
Part of Chancellors, see every office.
Chancellors's office in Herefordshire, County of, at 16 Broad Street, is rated 4.7 out of 5 across 295 reviews on two platforms, including 149 Google reviews rated 4.8.
Every review we hold for the Herefordshire, County of office, from every platform, shown as written. First names only.
5/5
TrustpilotWe were looked after by Jamie woodland…
We were looked after by Jamie woodland and Bradley at the Swindon branch as we were renting a property from them, they were great with communication and I found the Swindon branch very approachable as and when needed. Would recommend
5/5
TrustpilotGwen has been extremely helpful and I…
Gwen has been extremely helpful and I am delighted that she is my point of contact at chancellors. She has helped me through my rental process and been very attentive in every area.
5/5
TrustpilotLovely experience
Julia was great to deal with, helping us with viewings. She was friendly, professional and very accommodating with short notice requests. A well organised experience. A delight to deal with and the branch as a whole.
5/5
GoogleGreat assistance from Natalie Palmer when we visited Ludlow last week for a property viewing. Pleasant introduction to the area and further information on other properties outside Ludlow at our request.Follow up information came directly through emails. Good to have knowledgeable, local information. Natalie is a credit to Chancellors Estate Agents.
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
TrustpilotSo far I have been having a good…
So far I have been having a good experience with Chancellors overall, and recently I received excellent support from Amy Jones during my contract renewal. Thank you, Amy and the Chancellors team.
We're happy to hear that you've had a good experience with us. We appreciate your positive feedback and are so glad you received excellent support during your contract renewal.
5/5
TrustpilotExcellent service
Well, What can I say about Rakesh Jethwa. He has been an absolute star and amazing in his service, since giving an evaluation on my property right through to getting offers. He is so personable, makes you feel like family. He has helped in troubled tenants and advised and assisted in every eventuality. I would give him 6 Stars if I could. No doubt he will always assist any new vendors who want to put their property for sale. I would not have been were I am without his help. He will be appreciated always and I thank him for his service and this includes Courtney Kennedy in the after sales office, who has been a tremendous help too. I thank the entire Chancellors office for their help and support. With kindest and respected regards.
5/5
TrustpilotAbsolutely outstanding from start to…
Absolutely outstanding from start to finish. Always had an enough time for us. Wonderfully professional at all times and a very friendly bunch.
We appreciate your kind words! We are so pleased to hear that our service was outstanding and professional.
5/5
TrustpilotFantastic Experience
We had a fantastic experience working with Mary Barlow. She was incredibly professional, friendly, and efficient throughout the entire process. What stood out most was her dedication. she even offered to take us in her car to the viewing, which made everything much easier and more comfortable. Her knowledge of the area and the property was impressive, and she answered all our questions with clarity and patience. We truly appreciated her support and wouldn’t hesitate to recommend her to anyone looking for a smooth lettings experience.
5/5
TrustpilotProperty management experience
As a tenant, I’ve really noticed the difference since Libby became the property manager in October. She keeps me updated, responds quickly, and makes sure any issues are resolved without unnecessary delays. Her professionalism and consistency make the whole renting experience far less stressful.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleMy husband and I have been searching for a house for almost a year now. We finally stumbled upon one we liked the look of and booked a viewing with chancellors. On arrival at the property we were met by Natalie Palmer who was extremely welcoming and allowed us to look around the property at our own pace without any pressure which we really appreciated. We have since decided to purchase the property and have dealt with Natalie throughout the process. She is knowledgeable and extremely pleasant to deal with. Nothing is too much for her and we have found the process very easy because of her help. I hope others get to deal with chancellors - in particular Natalie - and experience the great level of customer service that we did. Thank you Natalie!
5/5
TrustpilotAleksandra Szurek
Aleksandra Szurek, from Chancellor’s didcot branch. She was informative, caring and attention to detail when asked any questions was great. I wish her all the best in her future career with chancellor’s. Suhel and Dil.
5/5
TrustpilotDanielle was excellent from start to…
Danielle was excellent from start to finish, my property was literally empty for less than a month now it has a new tenant
1/5
Trustpilotlazy
Took multiple tries on the phone to get hold of them. Website not updated with sold property. Wasted my time.
Hello, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk. Many thanks.
5/5
TrustpilotAbbie was extremely friendly and very…
Abbie was extremely friendly and very informative. We have found estate agents to be lacking information on the property. Abbie had the answers to all of our questions and we left feeling satisfied that we have everything we needed to make an informed decision. Very professional and helpful.
4/5
GoogleDaniel is a pleasant and knowledgeable member of Chancellor's team. He accompanied us to two property's both of which he shared detailed information and excellent local knowledge.
Thank you Beverley for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotKieren was brilliant
Kieren was brilliant. Answered every question and if he didn’t know he found out. Did not rush us and talked us through the whole property room by room.
5/5
TrustpilotSpeedy, courteous and knowledgeable
The staff at Chancellors were very well informed and helpful. We were able to complete our house sale very quickly and the team were excellent at communicating with us every step of the way - we would thoroughly recommend Chancellors!
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
TrustpilotGenuinely Useless
As a first-time landlord, I expected clear communication, professionalism, and competent management. Chancellors/Oxon Property Management failed on all three.
We are truly sorry to hear about your frustrating experience as a first-time landlord. We acknowledge the issues you faced with communication and payment, and the impact this had.
5/5
GoogleViewing was very professional and informative
Thank you Gaye for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotAyesha,
Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties
5/5
GoogleDaniel was excellent when viewing a property via a video call. He went out of his way to ensure that we had seen everything we needed and answered all our questions.
Thank you Nigel for giving our Leominster branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
Trustpilotcraig showed us around a beautiful…
craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice
We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.
5/5
TrustpilotGreat customer service by Charlotte
Charlotte has been great taking her time to show us around a property we wanted to view.
5/5
GoogleThank you, finally completed my sale with the persistence and help from Maria and her team. Great experience, would highly recommend. Very professional and Maria explained everything fully step by step as first time of selling. Always available at the end of a phone, felt completely at ease knowing in good hands.
Thank you Sarah for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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