Trusted Agent profile · Herefordshire, County of
★★★★★
292 reviews across 2 platforms
16 Broad Street, Leominster HR6 8BS, HR6 8BS, Herefordshire, County of, HR6 8BS
Chancellors's office in Herefordshire, County of, at 16 Broad Street, is rated 4.7 out of 5 across 292 reviews on two platforms, including 149 Google reviews rated 4.8.
Every review we hold for the Herefordshire, County of office, from every platform, shown as written. First names only.
5/5
GoogleBecky and Dan have been amazing with the marketing and subsequent sale of my house. They’re always on hand to answer questions, provide updates and offer advice; above and beyond doesn’t really cover it! Thank you both so much.
Hi Bethany, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
4/5
TrustpilotIt’s been three years with…
It’s been three years with Chancellor’s, and Franki from the property management team has always been on hand to help whenever we’ve had any issues. She consistently follows up and works back and fort.
Thank you Tayser for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
1/5
TrustpilotRubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up. Highly recommend do not use it.
5/5
TrustpilotWill Voyce - nice guy
I had been having some issues on the property I rent and Will Voyce dealt with these issues in an extremely professional manner. I found Will to be courteous, knowledgeable and having to deal with me, patient.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleNatasha was more than helpful at a viewing of a property! Was so professional and allowed myself and family to get a proper feel for the property! Answered any queries we had and has been brilliant with any questions we’ve had afterwards and helping get the best services!
Hi Berh, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotStaff in high regard !
I came to regard Ethan as a trusted friend !
We appreciate your kind words. We are glad you enjoyed your experience.
5/5
TrustpilotGeorgie from the renewals team was…
Georgie from the renewals team was incredibly patient in addressing every question and consistently kept us updated on the progress, following up along the way. It really helped us feel well-informed and comfortable as we moved toward finalising the renewal, with a clear understanding of the terms and conditions.
5/5
GoogleCouldn’t recommend this agent enough as someone who works in estate agency I was blown away by Daniel he was very helpful and his knowledge of the property and the local area was very refreshing!!!
Hi Luke, Thank you so much for your fantastic review! We’re thrilled to hear that Daniel made such a positive impression on you with his expertise and helpfulness. Our team strives to provide exceptional service and local knowledge, and it’s wonderful to know that it resonated with you. Your recommendation means a lot to us, and we look forward to assisting you or anyone you refer in the future.
5/5
TrustpilotJessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
5/5
TrustpilotI appreciate all the help and support provided
I have had quite a few questions and support requests towards two of our rental properties that will be occupied by tenants towards the end of January next year, and Rebecca Fields proved to be EXTREMELY helpful resolving most of the issues herself or contacting the relevant Chancellors staff that could resolve this issues I have been dealing with.
5/5
GoogleFrom our very first contact with Maria and Chancellors Leominster branch we were impressed with their professionalism. Appointments were arranged quickly, the viewings ran on time, the agent knowledgeable about the property and the area, and any outstanding enquiries answered very swiftly. We would have no hesitation in recommending them to future purchasers.PositiveResponsiveness, Professionalism
Hi Debbie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotNew Tenancy
Ben, maintained contact and updated me all along the process to administer a new tenancy despite some stumbling blocks along the way which he assisted me with at all times.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleRecommended by a friend who had just sold her property with them. Could not fault the excellent service that we have received.
5/5
TrustpilotVery impressed
We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.
5/5
GoogleNatalie Palmer was excellent throughout the selling process. All enquiries were dealt with straight away and she was on hand to answer any questions throughout. I couldn’t have asked for more.. ⭐️⭐️⭐️⭐️⭐️
Hi Dan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleNatalie was excellent in everyway. Smart both in appearance and manner, friendly yet very professional. She was enthusiastic about the job and inspired me with confidence. I really appreciated her efficiency. Thankyou.
Thank you for this wonderful review Glynnis. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleViewed a property and placed an offer with NATALIE PALMER. On the Friday at 5.45pm I received a call from Natalie saying the vendor needed the weekend to mull it over, and I would be phoned by 10 am on Monday...When it got to 5.30pm, I chased, she didn't want to come to the phone, eventually I managed to speak with her, as I kept phoning. She explained that there had all of a sudden been a viewing on the Saturday morning at 9am, so she would have known about that on the Friday obviously, but she tried to tell me that they rang up and got an immediate viewing, WHAT on a Saturday, what a low life liar, no she was stalling me, she then had the cheek to ask me to enter a bidding war...I immediately pulled out, due to her lies and absolutely despicable behaviour...Having sold and moved out and paying dreadfully high rent whilst trying to buy, I am in a good position, she knew my situation, and asked for bidding war with first time buyers living at home with parents...How callous of her.
Thank you for reaching out to us Calantha, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.
5/5
GoogleIn anticipation of our move to Herefordshire we contacted Chancellors in Leominster to arrange to view a property we had seen on their website. Natalie Palmer answered our call and arranged the viewing. She then identified a number of other properties which met our criteria. As 'out of towners' our time in the area was limited but Natalie quickly and efficiently managed to arrange viewings for almost all of the properties to take place during the same afternoon. We appreciated, very much, Natalie's time and expertise both during that afternoon and in the various telephone conversations we have had over the past two weeks.
Hi Steve and Wendy, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotFor many years I have always received…
For many years I have always received excellent service from the teams at Chancellors
We're happy to hear that you've consistently received excellent service from our teams over the years. Thank you for your positive feedback!
5/5
GoogleNatalie has been very helpful helping us through the sale of our property. She has kept in touch with us at every step and answering all our many questions. Thank you.
Hi Janet, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotJordan you are a star
We truly appreciate you sharing your positive experience. We are delighted to hear that the process of selling and buying your home was so productive and seamless. We are glad our professional and friendly approach worked well for you.
5/5
GoogleGreat estate agents, very friendly and experienced. Daniel was lovely. Highly recommend.
Thank you for your fantastic review Daniella.
5/5
TrustpilotI was really well looked after by…
I was really well looked after by Shannon Corrigan & Chris Appelboom!
We appreciate you sharing your positive experience! We're so glad to hear that you were well looked after and that you felt the team was professional, communicative, and understood your needs. Thank you for your recommendation!
5/5
GoogleWe are happy to have viewings with Chloe H.
Thank you Joby for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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