Trusted Agent profile · Herefordshire, County of

Chancellors Leominster New Homes Sales reviews in Herefordshire, County of

4.7

★★★★★ Excellent

292 reviews across 2 platforms

16 Broad Street, Leominster HR6 8BS, HR6 8BS, Herefordshire, County of, HR6 8BS

Part of Chancellors, see every office.

Chancellors's office in Herefordshire, County of, at 16 Broad Street, is rated 4.7 out of 5 across 292 reviews on two platforms, including 149 Google reviews rated 4.8.

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4.8 / 5

149

Reviews on Google

This office

Trustpilot logo

143

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Herefordshire, County of office, from every platform, shown as written. First names only.

5/5

Google

Natalie was super helpful and made everything super easy. Would 100% recommend her to anybody who’s looking to buy!

Katie · 26 October 2023

Agent replied · 25 October 2024

Thank you Katie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Charlotte have been great from the very

Charlotte have been great from the very first viewings we had with her, very friendly, really listens to what your looking for and is really great at staying in contact with you.

Mrs · 19 March 2026

5/5

Google

Daniel was really professional and knew the locality well.

Michelle · 28 April 2024

Agent replied · 25 October 2024

Thank you Michelle for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

She is awesome and helpful

Ayman · 21 September 2026

5/5

Trustpilot

Smooth and Professional Tenancy Renewal

I had a great experience working with Emilia Williams (MARLA) at Chancellors during my tenancy renewal. She was very professional, responsive, and made the whole process smooth and stress-free. Emilia communicated clearly and handled everything efficiently, I really appreciated her friendly and helpful attitude. Highly recommended!

Geanina · 21 October 2025

5/5

Google

Great agent. Friendly and not rushing us Thank you very much for your time! -))

Andrea · 10 October 2025

Agent replied · 9 January 2025

Thank you andrea for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Natasha was brilliant showing us around the property. She let us wonder around in our own time which was very much appreciated. Brilliant communication as well.

Elly · 26 October 2022

Agent replied · 25 October 2024

Thank you for leaving us this great review Elly, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Fantastic, very knowledgeable and thorough in research and preparation for showing me the property.

Katharine · 10 October 2025

Agent replied · 22 November 2024

Hi katharine, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Best agency and very professional service

I have lived in Royal Winchester House for over 3 years, which managed by Chancellors, and they did provided the best service. Olivia Hesson always willing to help and solve my problem, this is the best renting experence I had for last 10 years.

Mr · 21 October 2025

5/5

Google

Dan at Chancellor's estate agents was polite, professional and knowledgeable on the property

Tracy · 10 October 2025

Agent replied · 8 December 2024

Thank you Tracy for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Always quick and effective in…

Always quick and effective in addressing and solving problems

Mario · 16 October 2025

Agent replied · 17 October 2025

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Friendly, professional and informed, Daniel allowed time and space to view but was on hand to answer all Q’s. I was impressed!

Nikki · 15 May 2025

Agent replied · 25 July 2025

Hi Nikki, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Natalie Palmer. My wife and I strongly recommend the service of Ms Palmer who works for Chancellors in Leominster, Herefordshire. She is always pleasant, efficient and takes trouble to carry out what she says she will do. In effect, we have found her very willing to help and knowledgeable about her work. Brinley and Sandra Morgan.

Noel · 26 October 2023

Agent replied · 25 October 2024

Hi Noel, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Katie and Adam - 'on-the-ball'

Katie and Adam have been attentive and on the ball throughout the process.

Terence · 21 May 2026

5/5

Google

Very knowledgeable about the property and sort answers to questions in a very timely manner. Excellent communication.

Jessica · 1 June 2025

Agent replied · 22 July 2025

Thank you Jessica for giving our Chancellors - Leominster Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Trustpilot

Was very approachable atanytime and was…

Was very approachable atanytime and was very helpful to clear my doubts as I haven't done this before.

Mrs · 19 March 2026

1/5

Trustpilot

AVOID - Signed Contract, Paid Everything, Then Cancelled Two Weeks Before Move-In

Avoid this agency if you value honesty and professionalism.

Support · 21 May 2026

5/5

Trustpilot

Chelsey Mitchell and Georgie Jenner…

Chelsey Mitchell and Georgie Jenner processed and followed up on all inquiries and requests promptly.

Ms · 19 March 2026

5/5

Google

Excellent agent - gave space and guidance and answered all questions. great agent - just not the house for us

Krysia · 11 March 2025

Agent replied · 10 October 2026

Thank you Krysia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Trustpilot

I would strongly caution landlords

I would strongly caution landlords, tenants, and prospective clients before engaging Chancellors for property management.

Bryn · 18 March 2026

4/5

Google

During house viewing and early consultation regarding buying a property I found Natalie very courteous and profession. She responded quickly to my phone calls, providing the required information. In clear manner Although she represents the vendors of the property that we want to buy, she does give the impression that she was doing her best to progress the sale and represent our view. She handles the inherent conflicts between buyer and seller very well. I suspect she has done a good job for the vendor. She’s a goodun!

Simon · 26 October 2023

5/5

Trustpilot

Very good experience!

Our agent, Lauren Bush, was extremely helpful, and patient with explaining details to us. She also took extra steps to get us in for earlier viewings.

Sylvester · 21 November 2025

5/5

Google

I have been looking for a house for a few moths now. Natalie Palmer, one of the estate agents has been absolutely brilliant. She kept me up to date with properties she thought I might be interested in, and now I have had my offer excepted.

Cliona · 26 October 2023

Agent replied · 25 October 2024

Hi Cliona, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Jamie Woodman

Good customer service

Mohammed · 21 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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