5/5
TrustpilotVery good experience!
Our agent, Lauren Bush, was extremely helpful, and patient with explaining details to us. She also took extra steps to get us in for earlier viewings.
Trusted Agent profile · Herefordshire, County of
Chancellors Leominster New Homes Sales reviews in Herefordshire, County of
★★★★★
295 reviews across 2 platforms
16 Broad Street, Leominster HR6 8BS, HR6 8BS, Herefordshire, County of, HR6 8BS
Part of Chancellors, see every office.
Chancellors's office in Herefordshire, County of, at 16 Broad Street, is rated 4.7 out of 5 across 295 reviews on two platforms, including 149 Google reviews rated 4.8.
Reviews
Every review we hold for the Herefordshire, County of office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI have been looking for a house for a few moths now. Natalie Palmer, one of the estate agents has been absolutely brilliant. She kept me up to date with properties she thought I might be interested in, and now I have had my offer excepted.
Agent replied · 25 October 2024
Hi Cliona, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleLooking to buy in mid-Wales/border counties, registered with over 25 agents in the area and Chancellors is the ONLY agent who proactively keeps in touch and makes the effort to ring with properties and to keep in touch. Good stuff, especially from friendly bubbly Holly.
Agent replied · 25 October 2024
Hi Chris, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotJamie Woodman
Good customer service
5/5
GoogleA very polite and professional service was provided to me by Ms Palmer. I attended viewings with Ms Palmer who went out of her to assist me. Having travelled to Leominster from outside the area, she couldn't have been more attentive, helpful and welcoming.
Agent replied · 25 October 2024
Thank you for leaving us this great review Mary we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleDaniel showed great knowledge of the property we looked around, thank you!
Agent replied · 9 April 2025
Thank you, Leigh-Robin! We're thrilled to hear that Daniel's knowledge made your property viewing a great experience. If you have any further questions or need assistance, feel free to reach out!
5/5
TrustpilotImpressed with this branch of Chancellors. Highly recommend.
Impressed with this branch of Chancellors.
5/5
TrustpilotIam really happy with the service…
Iam really happy with the service provided.Quick response,great communication and very reliable.The staff was polite, helpful, and made everything easy. Thank you.
5/5
GoogleDaniel Morgan of chancellors provided excellent communication and understanding.
Agent replied · 8 August 2025
Hi Alexander, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
4/5
GoogleThank you for your time today for the house viewings , very knowledgeable on the properties and good customer service.
Agent replied · 25 October 2024
Hi Lauren, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleNatalie showed me and members of my family around this property on Saturday. She was extremely helpful prior to my visit and even arranged to be there when she had other commitments during the day. Top quality service.
Agent replied · 25 October 2024
Thank you for leaving us this great review Mark, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleVery punctual and friendly! happy to share any information they had the property and surrounding area. Positive experience
Agent replied · 25 October 2024
Thank you Geoff for giving our Leominster branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
GoogleJust like to say I have had great service from Natasha helping me to get on the property ladder, she was very courteous and Professional and I would recommend her to anyone looking for a property.
Agent replied · 25 October 2024
Thank you Mark for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleNatasha at Chancellors has been a great help whilst my partner and I look to find our first home together. She was always on hand with any questions we had about the process! Very helpful.
Agent replied · 25 October 2024
Thank you for leaving us this great review Chloe, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleVery friendly and professional. Gets to know the history and details of the properties being shown.
Agent replied · 25 October 2024
Thank you Iain for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleDaniel been amazing. Showed me around very patiently and answered all my questions. Thank you.
Agent replied · 25 October 2024
Thank you Hana for giving our Leominster branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto Daniel and the team for you.
4/5
GoogleLovely property, a strong house and we enjoyed the layout, decor and space. If we were to sell, we would second view the house.
Agent replied · 25 October 2024
Thank you Peter for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotGreat assistance and support from…
Great assistance and support from Daniel, Natasha and their team. Clear and constant communication, always on the ball and willing to go the extra mile to support their customers.
5/5
GoogleDaniel did a great job showing us round, asking useful questions and being very well informed about the properties and vendors.
Agent replied · 25 October 2024
Thank you Meriel for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleWell informed with lots of local and property specific information.
Agent replied · 25 October 2024
Thank you for leaving us this great review Neal, we will be sure to pass this fantastic feedback onto the team.
4/5
GoogleReally loved it but it was too noisy for us.
Agent replied · 25 October 2024
Thank you Marc for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
TrustpilotYou will end up doing chancellors…
You will end up doing chancellors property management job yourself.
1/5
GoogleWe strongly recommend you avoid using this estate agents. Appalling service. I would give them 0 stars if that was possible. 1 star is far too generous. Lost the chance at our dream home due to their incompetence. Won't ever be returning or giving them our money in the future.NegativeResponsiveness, Professionalism
Agent replied · 25 October 2024
Thank you for bringing this to our attention Lexi, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
5/5
GoogleVery pleased with Daniel very professional answer all owe questions very well looking forward to owe next viewing
Agent replied · 25 October 2024
Thank you Kelly for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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