Every review we hold for the Herefordshire, County of office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've had a very good experience viewing a couple of properties with Chloe. She has been very professional from start to finish. Chloe was very knowledgeable about the properties and answered all my questions, and never made me feel rushed or pressured, even when there was a hick up with keys and running very late!
Communication has been excellent before and after the viewings. Chloe is
friendly and approachable and I hope she can continue to show me around properties when I'm in a better position to put offers in.
Rachel · 10 April 2026
Agent replied · 10 October 2026
Thank you so much for your wonderful feedback, Rachel! We're thrilled to hear that you had a great experience with Chloe. Her professionalism and knowledge are truly assets, and it's fantastic to know she made your property viewings enjoyable and pressure-free. We look forward to assisting you again in the future when you're ready!
★★★★★ 5/5
TrustpilotCharlotte has been great throughout
Charlotte has been great throughout, she’s supported us with people viewing our home and us viewing other properties and is always enthusiastic and really gets to know the properties and what we’re looking for. Her communication is also great, she keeps us posted, follows up when she says she will and is always open and honest with her feedback which has ultimately helped us sell our home! Thank you Charlotte!
Customer · 18 May 2026
Agent replied · 22 May 2026
We appreciate your positive feedback. We're happy to hear that our support with viewings and property searches was helpful. We're glad our communication and honest feedback ultimately helped you sell your home.
★★★★★ 5/5
TrustpilotStephanie Toal was an excellent estate…
Stephanie Toal was an excellent estate agent to work with and played a key role in helping this transaction reach exchange.
As the acting conveyancer on the matter, I was particularly impressed by Stephanie's proactive approach and dedication. The day before exchange, an urgent issue arose that needed to be resolved quickly. Despite it being close to 5pm and approaching the end of the working day, Stephanie took my call, immediately understood the importance of the matter, and took action straight away.
What really stood out was her commitment to seeing things through. She continued liaising and providing email confirmations well beyond normal working hours, with correspondence continuing after 7pm, ensuring that everything necessary was in place for the transaction to exchange contracts.
In property transactions, having a proactive estate agent can make all the difference, and Stephanie is a perfect example of that. Her responsiveness, professionalism, and willingness to go the extra mile helped keep the matter moving at a critical stage.
I would highly recommend Stephanie Toal to anyone looking for an estate agent who is efficient, communicative, and genuinely committed to getting a transaction over the line. Proactive people like Stephanie really do make the difference.
Nadvi · 8 October 2026
★★★★★ 5/5
TrustpilotForever grateful
It's always hard when you have to sell a loved ones property, after their passing. Right from the start Ella was thoughtfull, kind and professional to the situation. She helped guide us through the process with her expertise, making the process much easier. Ella excelled at communicating with us and ensured emails were answered in a timely manner. Im sure i asked some really stupid questions, but Ella never made me feel they were not valid. Despite some setbacks with buyers, she was always there with optimism and advice which has finally led to us exchanging today. We will be forever grateful to Ella and the team
Gemma · 6 October 2026
★★★★★ 5/5
GoogleWe had a fantastic experience viewing a property with Chloe. From start to finish, the process was smooth, professional, and genuinely enjoyable. Chloe was incredibly knowledgeable about the property, answered all our questions clearly, and never made us feel rushed or pressured.
What really stood out was how friendly and approachable she was, it felt like she truly cared about helping us find the right home rather than just making a sale.
Communication was excellent before and after the viewing, and everything was handled with real attention to detail.
We wouldn’t hesitate to recommend them to anyone looking to buy or rent. A great experience all around!
Mike · 10 February 2026
Agent replied · 10 October 2026
Thank you Mike for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotWe cannot recommend Maedeh highly…
We cannot recommend Maedeh highly enough. We are currently in the process of buying our new home, and with delays and complications surrounding the sale of our existing house and flat, it has been a particularly stressful process.
Throughout it all, Maedeh has been absolutely fantastic. She has been incredibly supportive, proactive and patient, always keeping us updated, chasing things when needed and doing everything she can to keep the process moving.
She has gone above and beyond in dealing with queries from both sides and has been a constant source of help and reassurance. We are still waiting to complete, but we wanted to say how much we have appreciated everything she has done for us so far.
Thank you, Maedeh, for all your hard work and support, you really have been wonderful.
Rayna · 22 September 2026
★★★★★ 5/5
TrustpilotI have had a great experience at buying me new first home
I have had a great experience dealing with Chancellors, Aysha and her team, were always quick in returning any information that I requested about the property that I was buying and kept me in loop if there were any delays involving with the vendors. Once offer had been accepted they were on the ball and making it as smooth as smooth as possible between myself and all parties involved. It has been a pleasure to be purchasing my first home with Aysha and her team.
Sophie · 8 September 2026
★★★★★ 5/5
TrustpilotI would like to say a huge thank you to…Sherko
I would like to say a huge thank you to Sherko for all his hard work in selling my house in just 2 weeks!
Sherko was professional, friendly, extremely helpful and always kept me updated throughout the process. He went above and beyond to make everything as smooth and stress-free as possible.
I’m so pleased with the result and would highly recommend Sherko to anyone looking to sell their home. Thank you, Sherko, for your fantastic work!
Monica · 4 September 2026
★★★★★ 5/5
GoogleAt our first meeting Chris gave a full background to Chancellors and was both polite and professional. He clearly explained how he had arrived at the valuation of the property to be sold and this gave me the confidence to use Chancellors.
Thanks to Chris and Chancellors I have just accepted an offer on the property.
Gordon · 10 June 2026
Agent replied · 10 October 2026
Thank you, Gordon, for your wonderful review! We're thrilled to hear that Chris provided you with a professional and informative experience that instilled confidence in our services. Congratulations on accepting an offer on your property! If you need any further assistance, please don't hesitate to reach out to us at Chancellors.
★★★★★ 5/5
TrustpilotI absolutely can’t thank Leeann from…
I absolutely can’t thank Leeann from chancellors sales team enough! Her communication was really outstanding. She kept us updated at every stage and made sure I was always in the loop. She was proactive and genuinely cared about moving things forward with our purchase. Leeann even took the initiative to copy me into communications with my legal team, which gave them the nudge they needed to take our property purchase seriously. She's made a stressful process so much easier for us, and I honestly wish she could stay on our case until completion😊!
Ese · 16 October 2025
Agent replied · 17 October 2025
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleBecky at Chancellors in Leominster (And Daniel prior to Becky) have been beyond helpful. Words cannot do their professionalism justice. Always communicative, always helpful and never have been too busy to talk to me. Everything is backed up with emails which really helps - even if they have had to leave a voucemail.
I cannot say anything negative and (hopefully not too soon) will definitely be using them in the future.
Out of several estate agents in the area I would ONLY recommend Chancellors.
Great team. 11 out of 10.
Garry · 10 October 2025
Agent replied · 11 November 2024
Thank you Garry for giving our Chancellors - Leominster Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleMy wife and I viewed a property with Chloe Hemming from Chancellors. She was very professional and provided lots of detailed information about the local area. We feel that she really made us fall in love with our soon-to-be home. We definitely give her 5 stars. Thank you Chloe!
Will · 10 June 2026
Agent replied · 10 October 2026
Thank you so much for your wonderful review, Will! We're thrilled to hear that Chloe provided you with detailed information and made your property viewing experience memorable. It's great to know that you and your wife are falling in love with your soon-to-be home. If you need any further assistance, please don't hesitate to reach out. We wish you all the best in your new journey!
★★★★★ 5/5
TrustpilotFrom day one when i enquired about the…
From day one when i enquired about the property, Hanna has been fantastic, quick to respond and on time, even when i was running late she was patient and i believe she is a great negotiator and yes she is energetic
She keeps you in the loop and wont leave idling, Thank you and hope we will be able to conclude our current application smoothly
Mr · 4 September 2026
★★★★★ 5/5
TrustpilotJessica is very professional and easy…
Jessica is very professional and easy to communicate with. She has all the important information ready to go, and usually answers all your questions before you even need to ask them! The team in general are super responsive and make it easy to work with them.
AHG · 13 May 2026
Agent replied · 22 May 2026
We appreciate your positive feedback! We're delighted to hear our team member was professional and communicative, and that our team was responsive. Thank you for sharing your experience.
★★★★★ 5/5
TrustpilotExcellent service from Mr. Hazem
Me and my partner were looking for an apartment and were fortunate to find chancellors. Mr. Hazem was extremely kind and helpful. he guided us through out the process, showed us the apartment, and explained everything clearly. We were able to find apartment within a single day.
Thank you, Mr. Hazem for your excellent support and service. Highly recommended.
Dikshya · 14 September 2026
★★★★★ 4/5
TrustpilotA Great Homebuying Experience Thanks to Fern
I had a great experience working with Fern Bailey. Despite being early in her career she is professional, enthusiastic, and clearly dedicated. Fern was responsive to my queries and made the process smooth and stress-free. I have spent over 12 months looking for the right property and she has been better to work with than many more experienced estate agents I’ve dealt with. A rising star in the industry.
E · 16 October 2025
Agent replied · 17 October 2025
Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
★★★★★ 5/5
TrustpilotBrilliant support from Fern
Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!
Phillippa · 11 September 2026
★★★★★ 5/5
TrustpilotMy appreciation of Hannah Rae at Chancellors Estate Agent in Oxfordshire
Hannah Rae has been a kind and efficient senior sales consultant at Chancellors Estate Agents in Oxfordshire who has been able to keep me updated with regular phone calls and messages around viewing arrangements and contractual arrangements.
I appreciate her warm presence and her respectful and sensitive communication between parties. Thank you Hannah
Julie · 4 September 2026
★★★★★ 5/5
GoogleChloe showed me and my husband around three properties and was very knowledgeable and calm. We had a baby with us each time so I was very anxious but Chloe put as at ease and smiled throughout each appointment. She has also kept us up to date with the progress of properties we have shown interest in as well as properties that have just gone on the market. Very impressed and happy!
Anna · 10 August 2026
Agent replied · 10 October 2026
Thank you so much for your wonderful feedback, Anna! We're thrilled to hear about your positive experience with Chloe. It's great to know that she was able to make you and your husband feel at ease during the property viewings, especially with a little one in tow. Keeping you updated on new listings is part of our commitment at Chancellors - Leominster Estate Agents, and we’re glad you found it helpful. We wish you all the best in your property search and hope to assist you further!
★★★★★ 5/5
TrustpilotLuke was prompt
Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community
Mrs · 14 May 2026
Agent replied · 22 May 2026
We appreciate you sharing your positive experience. We are so pleased to hear that you found our approach honest and knowledgeable.
★★★★★ 5/5
GoogleI viewed a property with Chancellors, and was shown around by Chloe. I had spoken to her on the phone to make a booking, and had been impressed then by her confident, professional manner. Something I really appreciated, was her actually knowing about the property, and being able to answer a number of the questions I had - it made the viewing so much more productive, and gave me a useful understanding of the house, moving forward. Honestly, it was so refreshing! I've dealt with other Chancellors Agents, and my experience has always been really positive. I felt as if I was able to get the most out of my viewing, and was genuinely impressed by Chloe's attitude, and approach
Kirsten · 10 June 2026
Agent replied · 10 October 2026
Thank you so much for your kind words, Kirsten! We're thrilled to hear that your experience with Chloe was so positive. It's fantastic to know that her knowledge and professionalism made your property viewing more productive and enjoyable. We strive to provide excellent service at Chancellors, and your feedback truly motivates our team. We look forward to assisting you further in your property journey!
★★★★★ 5/5
TrustpilotBrilliant service from Ella
We had a fantastic experience with Ella, who showed us around the property. She was incredibly friendly, helpful and knowledgeable, and made the whole viewing experience really enjoyable. We felt completely at ease and would highly recommend Ella to anyone looking to buy a property.
James · 8 October 2026
★★★★★ 5/5
GoogleVery good service from Daniel and Chris. They provided us with a realistic valuation based on research and current market conditions. Chris was polite friendly and a pleasure to meet. Good communication throughout and would definitely recommend to others.
Carol · 10 April 2026
Agent replied · 10 October 2026
Thank you, Carol, for your wonderful review! We're thrilled to hear that Daniel and Chris provided you with excellent service and a realistic valuation. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotA good example of professionalism. Chancellors act proactively and Ella…
Chancellors act proactively and Ella Carroll is a very good representative of the company. She is very professional, smart, friendly and helpful. She has made the task of selling my house an enjoyable one.
Gillian · 14 May 2026
Agent replied · 22 May 2026
We're so glad to hear our team's proactive approach and professionalism made your house sale enjoyable. Thank you for your kind words!
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