Trusted Agent profile · Henley On Thames, Oxfordshire

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Chancellors Henley On Thames reviews

4.1

★★★★★ Great

609 reviews across 2 platforms

17 Hart Street, Henley On Thames, Oxfordshire, RG9 2AR

Part of Chancellors, see every office.

Chancellors's office in Henley On Thames, Oxfordshire, at 17 Hart Street, is rated 4.1 out of 5 across 609 reviews on two platforms, including 209 Google reviews rated 4.6.

Google logo

4.6 / 5

209

Reviews on Google

This office

Facebook logo

3.8 / 5

400

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Henley On Thames office, from every platform, shown as written. First names only.

5/5

Facebook

Casey Gramson MARLA is all friendliness and always happy to help with my requests. Really impressed with her communication skills and professionalism, always speaks calmly and explains things thoroughly. I highly recommend her. A Aouissi

Karim · 26 July 2019

Agent replied

Thank you! Enjoy the sunshine at Brighton!

5/5

Facebook

I've been in contact with Josh & Gareth at Chancellors on the telephone to discuss potential rental properties. Both have gone above and beyond with their customer service and have really done everything they can to help me.

Mark · 9 December 2016

Agent replied

Thank you Mark, glad we can help, and if there's anything else you need please feel free to drop me an email. All the best.

5/5

Facebook

I had brilliant experience with chancellors but especially with FIONA FENNELL she helped me with every thing in a very professional manner quality customer service was provided by FIONA FENNELL I give her ?????

Komen · 25 October 2019

Agent replied

Fiona Fennell

5/5

Facebook

I recommend this asset. A great team, especially Rebecca Joel, who helped me through the steps to get a home.??????

Rusu · 14 July 2018

5/5

Facebook

Thank you to Been Itkerd for very helpful and professional service. Have had good experience with the Chancellors so far.

Magdalena · 1 April 2018

1/5

Facebook

Worst ever experience as an estate agent. Property with them for more then 50 -60 days. Not even single viewing. Think twice before letting with EN5 team. Barnet Lettings 1 Exchange Buildings,High Street Barnet EN5 5SY

Mitul · 12 March 2018

Agent replied

Hi Mitul, we are very disappointed to read your negative feedback. Please could you write to us at seniorsupport@chancellors.co.uk with the details so that we can investigate this matter? Many thanks.

5/5

Facebook

Aylesbury office fantastic. Especially Nathan Armstrong who's not only friendly, professional and helpful. But nothing was too much trouble. Totally recommend!

Kate · 24 October 2016

5/5

Facebook

Thank you to Jessica Kendall for a 5 star service - very quick turnaround for required documents. Thank you again.

MigRei · 22 September 2017

5/5

Facebook

Thank you to Jessica Kendall for a 5 star service - very quick turnaround for required documents. Thank you again.

Reni · 22 September 2017

5/5

Facebook

I had a brilliant call from Kassandra Hopkins who is great. She found me the best service for my circumstances and made me feel so comfortable throughout. I would 100% recommend to anyone!

Livy · 23 July 2019

Agent replied

Livy, Thank you for your feedback. Well Done Kassandra

5/5

Google

Friendly and helpful service from all those at Chancellors.

Jennifer · 29 June 2023

Agent replied · 29 July 2023

Thank you for this wonderful review Jennifer. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

I experienced a lovely conversation with Brad Haven who is currently helping me choose a property to rent, I found him very friendly and I found the services very useful! Extremely polite

Marina · 1 October 2019

Agent replied

Thanks so much!

1/5

Facebook

Stop cold calling and emailing former property owners who stopped using you to manage their property years ago because of your shoddy service, saying you have someone urgently in need of a rental property.

Phil · 25 July 2018

Agent replied

Hi Phil, we are disappointed to note your comments. Please could you write to us at seniorsupport@chancellors.co.uk with the details so that we can investigate this for you? Many thanks.

1/5

Facebook

Absolutely disgraceful. 48 hours before my step daughter was due to move into a rental property Chancellors have told her that the move cannot go ahead. She has a signed contract and has paid the deposit. No one is responding to phone calls or emails. Spent the whole morning trying to get hold of someone to find out what is happening.

Andy · 27 August 2020

5/5

Facebook

Thank you Casey Pitkin for your help and support today, tried her best to help and excellent service.

Jstar · 21 March 2018

5/5

Facebook

Thank you to April Montagna who’s been very helpful and efficient in managing a family rental property.

Becky · 10 June 2018

5/5

Facebook

We recently sold our flat through Oliver in the Langley branch who was professional and enthusiastic. Hannah in the progression team was fantastic, it's the first time i've sold a property and she was brilliant, I think I would have gone nuts without her help liasing with the buyers and in particular their crap solicitors! Chancellors are pricey but the customer service we had was great.

Rachel · 30 March 2017

5/5

Facebook

Fantastic Service and kept us updated though the whole process. Highly recommended them. Thanks William & the team!!!

Clara · 7 October 2016

5/5

Facebook

Our property has been managed by Francesca Deacon. She has been friendly but professional and extremely prompt in answering any questions or resolving any issues. A pleasure to deal with!

Lisa · 10 October 2019

Agent replied

Thank you so much!

5/5

Facebook

Dealt with Paul Foley who booked an evaluation on my house, very friendly and professional. Great service.

Michael · 1 October 2017

5/5

Facebook

Lauren was extremely helpful and polite. She helped enormously to choose our new home. Thanks Lauren. Paul

Josh · 13 November 2016

5/5

Google

Very professional, possitive and knowlagable. Thank you for working with us!

M · 13 January 2023

Agent replied

Thank you for leaving us this great review Matt, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Facebook

Jade Dixon just started managing my rental property. She has been extremely supportive with providing expert service with renting my house out. I would recommend chancellors to anyone.

Gurdeep · 14 November 2019

Agent replied

Thank you for your feedback!

5/5

Google

Nice easy process when renting and clear communication. Thank you all

Lee · 14 December 2022

Agent replied

Thank you Lee for giving our Henley branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Chancellors Henley On Thames

How many reviews does Chancellors Henley On Thames have?

Chancellors's Henley On Thames office has 609 reviews across two platforms: 209 on Google, 400 on Facebook (across the whole business).

What is Chancellors Henley On Thames's rating?

Chancellors Henley On Thames is rated 4.1 out of 5 across all 609 reviews, and 4.6 out of 5 on Google from 209 reviews.

Where is Chancellors's Henley On Thames office?

Chancellors Henley On Thames, 17 Hart Street, Henley On Thames, Oxfordshire, RG9 2AR.

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