Trusted Agent profile · Henley On Thames, Oxfordshire
Verified
★★★★★
609 reviews across 2 platforms
17 Hart Street, Henley On Thames, Oxfordshire, RG9 2AR
Part of Chancellors, see every office.
Chancellors's office in Henley On Thames, Oxfordshire, at 17 Hart Street, is rated 4.1 out of 5 across 609 reviews on two platforms, including 209 Google reviews rated 4.6.
Every review we hold for the Henley On Thames office, from every platform, shown as written. First names only.
5/5
GoogleI am very grateful to Sam Hinton for the most amazing customer service experience ever. Sam’s professionalism, understanding, friendly approach and excellent communication skills have made the whole process a lot less stressful. I also …
Thank you Louisa for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookWe've been letting with Chancellors for a short time but so far our experience has been great. Our property manager, Francesca, has been particularly helpful, always quick to respond to emails and deal professionally with any issues we've had.
Thank you so much for your feedback
5/5
GoogleReally helpful and understood our situation. Knowledgeable about the property's we were interested in and the local area.
Thank you Darren for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookFrancesca Deacon has been most attentive and helpful in responding to my queries around our flat rental. Such good service - thanks!
5/5
GoogleBrilliant service provided .... would highly recommend if looking for a rental property... very helpful and conducts viewings and processes in a timely manner.
Hi Annoushka, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
GoogleCan't believe how incompetent this company is! They've been ringing my private number for a year now in spite of not being interested in buying or selling or even being in the area! Several demands to remove my data have come to nought. They think I am someone else and clearly they are not serving that customer well either. How many numbers do they have left that I can block?
5/5
GoogleAlways helpful, responsive, diligent and easy to deal with
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
5/5
FacebookThe service provided by Katrina Dawson has been professional and satisfactory. Her attention to the complicated situation of my property has been very helpful.
1/5
FacebookThe worst possible agents I have ever had the misfortune to know. They refuse to organise any viewings to anyone other than a cash buyer ! Where do they expect you to live when your house is sold ? The rudest,most condescending,arrogant people in the world. Are chancellors trying to control the whole property market with their aggressive tactics?I would never market a property with them as they refuse to allow viewings.
5/5
FacebookMassive thank you to Katie Ralls who has been super helpful to us at the beginning of our tenancy. Everything done quickly and brilliant communication!
5/5
FacebookVery friendly & helpful staff. Spoke to Hayley, very polite. Made the whole registering process a bit less repetitive. A pleasure to deal with.
5/5
FacebookPaul Folley has been extremely helpful and prompt with our search for a house - we are very much looking forward to our viewing.
5/5
FacebookI started off with trading for myself but i noticed the huge difference in profits earned while i worked with an expert. With $500 I earned $6,000 in 7 days of trade. lilian wilson is the only one i can easily recommend. Email: lilianwilson220@gmail.comWhatsApp +17146989275
5/5
FacebookExcellent service from the Henley branch, thank you to Rob Penford and John Harrison in particular for their friendly, professional service - very informative!
1/5
GoogleI do not recommend being under this agents control for lettings. Very poor service! The staff really do not seem to care nor show any interest in helping you with any raised issues.
Thank you for reaching out to us Mike, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to jennifer.dowden@chancellors.co.uk. Thank you.
5/5
GoogleVery helpful, went above and beyond to accomodate
Thank you Ben for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookGeorgia Weaver was excellent in taking me through the letting renewal process. prompt replies to any queries. very good service
5/5
FacebookWe recently moved with Chancellors and Elizabeth Parris was really professional, helpful and easy to contact. Would definitely recommend her and them.
5/5
FacebookI want to thank our property manager Francesca Deacon for her excellence in every aspect of her work - gentle, punctual, honest, effective, with can-do / will-do mentality. Well done Francesca!
Thank you Ser for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookThe service I have received in the past hasn’t been up to standard, however since Elizabeth Loew joined the team my queries have been resolved quickly and efficiently, with a positive outcome.
Thank you so much for your wonderful feedback! Very much appreciated and always happy to help ☺️
5/5
GoogleKatie and Sam are extremely helpful and proactive regarding any questions or problems I had in relations to me renting!
Hi Helen, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookThanck you Chancellors...you have a great team,specially Nathan is doing a professional job and i have a good experience with him..well done
5/5
FacebookId like to thank Mary Hughes. Mary has been a excellent help with all my questions and any property problems. Very professional
1/5
FacebookI would highly recommend giving these guys a miss..... Or at least the leominster branch anyway. Absolutely appalling service. We certainly won't be approaching this company with our money in the future.
Thank you for bringing this to our attention Lexi, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
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