5/5
Francesca Deacon manages my apartment and has provided great service. She has been very quick and effective in responding to problems, with clear and effective communication throughout.
Agent replied
Thank you!

Trusted Agent profile · Henley On Thames, Oxfordshire
Verified
★★★★★
609 reviews across 2 platforms
17 Hart Street, Henley On Thames, Oxfordshire, RG9 2AR
Part of Chancellors, see every office.
Chancellors's office in Henley On Thames, Oxfordshire, at 17 Hart Street, is rated 4.1 out of 5 across 609 reviews on two platforms, including 209 Google reviews rated 4.6.
Every review we hold for the Henley On Thames office, from every platform, shown as written. First names only.
5/5
Francesca Deacon manages my apartment and has provided great service. She has been very quick and effective in responding to problems, with clear and effective communication throughout.
Thank you!
5/5
London handyman services - domestic & commercial, boiler repairs & installation. electicians, plumbers, paint & decorators. So turn to us when you need help with your home improvement to-do list. We’re always happy to help! Getting the job done wherever, however, no matter how big or small. get a free, no-obligation quote for your next home improvement Call us anytime: 07402212420
5/5
Had a conversation with Lee about my requirements for a flat in Finchley. He was really helpful and knowledgeable and made the whole process really easy.
Lee Brenton
5/5
Francesca has recently been appointed as my Estate Manager. She has been excellent so far and managed my house issues with efficiency and respect. Many Thanks.
Thank you very much!
1/5
Treat landlords and tenants equally.. My friend has been waiting on his deposit return for a month. Absolute horror show of a business
Hi Sarah, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you ask your friend to contact us via directors@chancellors.co.uk Many thanks.
5/5
Francesca Deacon helped us during all our checkout process which went very well. So 5 stars for her. Thank you.
Thank you André for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
It was nice talking with Lee Brenton who was very helpful. He managed to book few views of the properties in a short time. Thank you
Thank you very much! Good luck!
5/5
Their service is good
Thank you Rojan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
Extremely helpful and friendly
Thank you Sophie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
Laura at Llandrindod was really helpful in our enquiry for a property....
5/5
Joanna Mawson has been very good - prompt, helpful and professional
5/5
Richard Partridge is truly professional with great support from Jessica Kendall
5/5
Thanks Sian for all your help, great customer care. Will definitely return.
1/5
Steer clear of chancellors estate agents quite happy to take your money and then let you down at the last minute.
Yep me too, shocking service will not recommend them at all
5/5
Thank you Paul Folley for your help today & support.
5/5
I have been very impressed by Katarina at Chancellors (Henley Branch) in my search for a property. She has been highly professional in her work, always punctual, nothing is ever too much trouble , always does what she says, very quick at responding to my questions and always has a smile on her face.
5/5
Had a perfect experience with Lauren Perks. What a star employee, put herself out to make my life as easy as possible! Thanks so much!
Thank you for your kind comments!
1/5
Very poor service: Constantly lied to, ignored and disregarded. Nothing in comparison to other sales agents that I've used before. Would never use Chancellors again.
Hello Melissa, we're really sorry to hear that. Could you drop us an email to seniorsupport@chancellors.co.uk with all the details and we'll look into what's gone wrong. -James
5/5
Lauren Perks has is my Property Manager and she has been a pleasure to deal with. Courteous, professional and efficient. Highly recommend the service.
Thank you for your kind comments!
5/5
The services provided by South East property Management team has been excellent. The services of Ms Kerri Harrison in particular have been splendid. Especially, when there is a problem in the property and the landlord needs to be contacted for consent. We are very happy with the service that we have received from Chancellors.
5/5
Fantastic service by all, we dealt primarily with Craig who has been a pleasure to deal with! Will recommend to one and all!
Thanks lizee. Appreciate the review 🖒😁
1/5
Bunch of con artists - won’t give my deposit back AVOID AVOID
Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
1/5
I would like to say that I have found chancellors shockingly bad as a tenant. I will never be using them again
Good Morning Cheryl, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you email us at seniorsupport@chancellors.co.uk with further details so that we can investigate this matter for you?
1/5
The worst service I've ever come across. Total lack of respect for me, my property and the tenants.
Thank you for reaching out to us Simon, we understand your frustration. To enable us to look into the matter for you please send an email to customercare@chancellors.co.uk. Thank you.
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