Chancellors reviews

★★★★★ 5/5

Google

Katie Edmond’s was outstanding from start to finish with helping us find the right home that fitted us best. She was always very informative with new properties that she thought might be right for us and every viewing we attended to Katie was always there waiting to greet us and ready to showcase the property to it’s full potential. Once we found are property Katie was amazing in helping us with every step of the way. She made the whole process very easy with constant support and communication between us chancellors head office and our new landlord. We truly appreciate everything Katie done for us and can only describe her as totally amazing and wonderful in her role as a chancellors letting agent . I do hope all your agents across the country are as wonderful as Katie. Thank you very much Katie you’re a star ⭐️

Jamie · 15 March 2026

★★★★★ 2/5

Google

EDIT! Realised I had already reviewed this after the classic "please leave me a review". Anyway - Chancellors are not the best 😅 Sam is great - he probably should be working somewhere better. The staff are clearly under-resourced. I think I ended up doing pretty much all the viewings for prospective new tennants when the estate agents didn't show up. They contract out their property management to Oxon Property Management - the set up of going through a centralised email system makes you want to tear your hair out and they were terrible to deal with. We got charged for very nonsensical things on departure that we successfully challenged - but Oxon/Chancellors really should have picked this up on our behalf. --- We have had a very positive experience with Chancellors estate agents. We needed to relocate short notice following completion of our house sale and relocating to a new area for work. From initial enquiries with Sam Hinton, he was fantastic at recommending a property that met our requirements perfectly whilst also enabling our quick turnaround. Sam was exceptionally efficient and went above and beyond to provide exceptional customer service which was personal and professional, and also dedicated which enabled our move to happen quickly. I would also like to thank Maram in the head office for her help in ensuring the property was ready for us to move into. Thank you very much to Chancellors, we would definitely recommend!

Hattie · 15 February 2026

★★★★★ 5/5

Google

Sam was brilliant throughout our viewing. He was very attentive, friendly, and took the time to show us the flat properly without making us feel rushed at all. It was refreshing to work with someone who didn’t feel like a typical “in-and-out” estate agent he answered our questions clearly, was knowledgeable about the property, and made the whole experience feel relaxed and welcoming. A really positive viewing experience. Highly recommend working with him.

Sayali · 15 December 2025

★★★★★ 5/5

Google

Sam was absolutely great to deal with. He arrived on time and gave us the space to look around the property without any disturbance, which we really appreciated. He was very kind, friendly, and helpful, and took the time to answer all our questions clearly and patiently. The viewing felt relaxed and professional throughout. Thank you, Sam, for such a positive experience.

Bhushan · 15 January 2026

★★★★★ 5/5

Google

We recently viewed a house with Matt and had a really positive experience. Matt was extremely friendly and knowledgeable about the property we were viewing and we appreciate him answering all our questions. We would definitely recommend to anyone looking to buy or rent a property! Thank you again Matt

Jasmine · 21 August 2026

★★★★★ 5/5

Google

Katie was super helpful, really lovely to talk to and always on top of everything. She made the whole process feel easy and stress free, from arranging viewings to sorting out the paperwork. It honestly made such a difference having someone so organised and friendly on my side.

Layla · 15 December 2025

★★★★★ 5/5

Google

"I highly recommend Chancellors Estate and Letting Agents. We had the pleasure of working with Sam Hinton at the Henley branch, and his professionalism, efficiency, and excellent communication made the process smooth from start to finish. Sam kept us well-informed about marketing activities, and his efforts helped secure suitable tenants for our property within just three weeks. The back-office protocols are also outstanding, contributing to a seamless experience. Overall, the high standard of service provided has been exceptional, and I would recommend Chancellors without hesitation."

Johanna · 4 November 2024

★★★★★ 5/5

Google

I contacted Chancellors to let my property. I had an immediate response from Sam Hinton who came to view my place . I live overseas so for me time was the essence. I was extremely impressed by Sams enthusiastic and warm personality and professionalism and extensive knowledge of the market. I had another agency for the last 9 years but I had no hesitation in switching to Chancellors due to the confidence I felt that they will be able to find me a suitable tenant. Sam kept me informed if all viewings and offers and we got a tenant on the exact date I wanted . Excellent communication really was the key . Thanks to Sam I have now got wonderful tenants , for the rent that was suggested would be achievable and the whole process has been incredibly efficient and smooth. Thankyouv Sam and the wonderful staff at the Henley office including Jackie. Now the property will be managed by them which gives me peace of mind living overseas. Highly recommend them.

Naghmana · 28 October 2024

★★★★★ 5/5

Google

Steven was professional and very knowledgeable. He was also supportive and helpful, guiding me through the sale and being spot on with the top of his valuation. I would recommend Chancellors with complete confidence. I

Janet · 15 December 2025

★★★★★ 5/5

Google

Looking for a quick turnaround on a rental property, thankfully I came across Katie and her colleague, Sam. From the first call, Katie was professional and guided me through the process making it all the easier. The viewing was arranged …

Adrian · 22 September 2025

★★★★★ 5/5

Google

Would like to thank Katie for my experience with chancellors. She was very welcoming, supportive ,helpful. Was keeping me updated with progress of a property I was looking at. Picked my keys up yesterday 😁 …

Leanne · 8 August 2025

★★★★★ 5/5

Google

I recently look for an apartment within the area of Henley on Thames, I talked to several letting agents who only gave me empty promises in the past weeks. I was so lucky to have a chance to talk to Sam Hinton who is helpful and friendly. Listen to my requirements and needs, he unexpectedly found me an apartment which meets all my needs within days. He shows his professionalism in handling the business deal and I am very pleased with his service. I have no doubt to recommend friends to Chancellors and I believe Sam is an valuable asset to the Company.

Michael · 25 August 2023

★★★★★ 5/5

Google

A very professional and bespoke service was offered by Chancellors which prompted us to choose them. The team led by Katie and Sam were always on hand and made the letting process very straight forward whilst always being mindful of our requirements.

Dan · 27 May 2025

★★★★★ 5/5

Google

I recently look for an apartment within the area of Henley on Thames, I talked to several letting agents who only gave me empty promises in the past weeks. I was so lucky to have a chance to talk to Sam Hinton who is helpful and friendly. Listen to my requirements and needs, he unexpectedly found me an apartment which meets all my needs within days. He shows his professionalism in handling the business deal and I am very pleased with his service. I have no doubt to recommend friends to Chancellors and I believe Sam is an valuable asset to the Company.

Michael · 29 June 2023

★★★★★ 5/5

Google

After finding a property to rent on Right Move I called Chancellors and was put in contact with Katie. She was extremely helpful with all my questions and arranged a viewing quickly. All follow up calls were handled promptly, Katie was very …

Rachel · 15 April 2025

★★★★★ 5/5

Google

Lauren Clinkard is wonderful! I am in the process of buying a property from Chancellors and she is exremely helpful. I am a first time buyer and she helped me understand the process and made me feel at ease. Communication is key to and she stays in touch and gets back in a timely manner. Would highly recomment Chancellors as I will for sure use them for my next purchase or sale.

Sylvia · 11 November 2023

★★★★★ 5/5

Google

I am glad and appreciate what you guys did. You made all possible ways for us to have a place to stay. KUDOS to you all, especially to Katie who never leave us behind from start until the end. You work hard for it and you earn our trust and appreciation. Job well done! I hope you all to have a blessed day and may you all have clients to come. You all deserved it!

Jann · 25 August 2023

★★★★★ 5/5

Google

We wanted to put our house on the market, and found Chancellors. Over the last six months, we have come to know some of the lovely and professional people you could wish to meet, Ellie-Mae Silvey being one of them. Ellie-Mae took us through what was needed on the viewings, making sure mum was taken care of when showing buyers around. Ellie-Mae went the extra mile. We can only say that Ellie-Mae Silvey is not just a great asset to Chancellors, but has been one to us as well.

DJ · 21 February 2023

★★★★★ 5/5

Google

Sam was incredibly helpful, and knowledgeable about Henley. Showed us a few spots that met our needs, and was an absolute pleasure to deal with.

Kevin · 15 September 2025

★★★★★ 5/5

Google

Ethan has been hugely helpful in assisting my house purchase. Throughout the process he was responsive, honest and was able to professionally guide us through some unfamiliar situations. No ask was too much. Without his valuable assistance, …

Oliver · 15 April 2025

★★★★★ 5/5

Google

Lauren Clinkard has been super helpful and supportive whilst we've been through our search for a new house in the area. She even went above and beyond to reach out to the estate agent selling our home to make sure that we managed to get everything pushed through efficiently. Everything has been very prompt and timely and she is always very responsive. We couldn't have asked for more.

Stephen · 11 November 2023

★★★★★ 5/5

Google

I am glad and appreciate what you guys did. You made all possible ways for us to have a place to stay. KUDOS to you all, especially to Katie who never leave us behind from start until the end. You work hard for it and you earn our trust and appreciation. Job well done! I hope you all to have a blessed day and may you all have clients to come. You all deserved it!

Moon · 12 February 2023

★★★★★ 5/5

Google

Katie Edmond’s has been great during the process of viewing and applying for the rental property. She has been prompt in communicating any requirements and providing updates. It’s made the process easier and less stressful.

Lindsay · 22 June 2026

★★★★★ 5/5

Google

Shout out to Katie Edmonds of Chancellors Henley. Katie is the person you need to help you navigate the madness that is the rental market at the moment. She's efficient, empathetic, quick to respond to queries and ultimately will help you find a place you can call home. Thank you Katie!

Clare · 25 July 2024