Trusted Agent profile · Henley On Thames · Oxfordshire
Verified
★★★★★
609 reviews across 2 platforms
17 Hart Street, Henley On Thames, Oxfordshire, RG9 2AR
Part of Chancellors, see every office.
Chancellors's office in Henley On Thames, Oxfordshire, at 17 Hart Street, is rated 4.1 out of 5 across 609 reviews on two platforms, including 209 Google reviews rated 4.6.
Every review we hold for the Henley On Thames office, from every platform, shown as written. First names only.
5/5
GoogleReally good service, very efficient and professional and Sam definitely goes the extra mile to make the whole process as easy as possible.
Thank you Lesley for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookI had a great call from Kassandra Hopkins who is very helpful, understanding and supportive. She found for me into a very professional way the best approach for my circumstances and made me feel comfortable. I would 100% recommend her to anyone.
Thank you so much! ?? Suzy Whitley-Park
5/5
FacebookWell that was stressful but finally today we exchange! If it wasn’t for Nicole Puckett it wouldn’t of happened today. She got onto the solicitors and sorted things that solicitors should of known and done. I would highly recommend her and team. Thanks again
Thank you for your positive feedback regarding the speed at which contracts were exchanged. We are sure that Nicole Puckett will be very happy to hear this.
5/5
FacebookWe are very satisfied with our property manager, Francesca Deacon. We keep receiving excellent, kind and quick service. Thank you Frankie!
1/5
FacebookMessed me and my partner around, absolutely awful service, STAY AWAY from this estate agent, they lied to us, refused to take the holding deposit, in absolutely disgusted by the way they treated me and my parter, absolutely Disrespectful
Hi Carly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
FacebookThe service received from Chancellors was first class and Emma Aquino was very helpful in ensuring that I get best service. It's been nothing but perfect customer servicing.
5/5
GoogleSam Hinton and Daniel Freeman were both very professional. The service from chancellors was excellent with very strong communication throughout. I would recommend this service.
5/5
FacebookI needed so advice on selling my home. Spoke to a member of your team Oliver Marsden, he was excellent. Guided me in the right direction, excellent member of your team. Would definitely use Oliver again in the future. Keep you the good work.
Thank you russell
5/5
GoogleFirst class customer service, they did what they said, when they said it would be done and made the letting process simple, quick and painless.
Hi Steve, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
FacebookNatalie Wing has been very good at keeping me informed and responsive to my emails. I recommend her and am pleased with the service I have received,
5/5
Facebookgreat agency and very pleasant associates to deal with!!! I would like highly praise and compliment Laura Kirby!!she has been really professional yet friendly and very pleasant person to deal with. Very prompt and fast respond from her due to my request unless most of the relocation agencies never getting back!hope our good epierence will continue with this agency and hopefully we would be able to move to a new property as soon as possible!!
5/5
FacebookJessica Kendall has been proactive and diligent in ensuring that I receive regular updates with regards to the rent payment. Likewise, her telephone mannerism is excellent.JALandlord
5/5
GoogleI am very grateful to Sam Hinton for the most amazing customer service experience ever. Sam’s professionalism, understanding, friendly approach and excellent communication skills have made the whole process a lot less stressful. I also …
Thank you Louisa for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookWe've been letting with Chancellors for a short time but so far our experience has been great. Our property manager, Francesca, has been particularly helpful, always quick to respond to emails and deal professionally with any issues we've had.
Thank you so much for your feedback
5/5
GoogleReally helpful and understood our situation. Knowledgeable about the property's we were interested in and the local area.
Thank you Darren for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookFrancesca Deacon has been most attentive and helpful in responding to my queries around our flat rental. Such good service - thanks!
5/5
GoogleBrilliant service provided .... would highly recommend if looking for a rental property... very helpful and conducts viewings and processes in a timely manner.
Hi Annoushka, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
GoogleCan't believe how incompetent this company is! They've been ringing my private number for a year now in spite of not being interested in buying or selling or even being in the area! Several demands to remove my data have come to nought. They think I am someone else and clearly they are not serving that customer well either. How many numbers do they have left that I can block?
5/5
FacebookThe service provided by Katrina Dawson has been professional and satisfactory. Her attention to the complicated situation of my property has been very helpful.
5/5
GoogleAlways helpful, responsive, diligent and easy to deal with
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
1/5
FacebookThe worst possible agents I have ever had the misfortune to know. They refuse to organise any viewings to anyone other than a cash buyer ! Where do they expect you to live when your house is sold ? The rudest,most condescending,arrogant people in the world. Are chancellors trying to control the whole property market with their aggressive tactics?I would never market a property with them as they refuse to allow viewings.
5/5
FacebookMassive thank you to Katie Ralls who has been super helpful to us at the beginning of our tenancy. Everything done quickly and brilliant communication!
5/5
FacebookVery friendly & helpful staff. Spoke to Hayley, very polite. Made the whole registering process a bit less repetitive. A pleasure to deal with.
5/5
FacebookPaul Folley has been extremely helpful and prompt with our search for a house - we are very much looking forward to our viewing.
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