LettingaPropertycom Henley-In-Arden reviews

★★★★★ 5/5

Trustpilot

Very professional and reliable in close…

Very professional and reliable in close connection with clients and updating them promptly same as the portal is very good I feel comfortable in dealing with them

AbdelHai · 25 June 2026

★★★★★ 4/5

Trustpilot

Charlotte was very helpful and keeps us…

Charlotte was very helpful and keeps us informed. With the letting rules changing it is good to have someone to turn to for advice

David · 17 March 2026

★★★★★ 5/5

Trustpilot

Chloe is brilliant. Love her.

Chloe is brilliant. So helpful, has responded promptly and always so pleasant. Really appreciated for someone who doesn’t do well on phone calls and would rather have everything written down as a communication. She’s an asset to the team and I really enjoy engaging with how she comes across.

HA · 25 April 2024

★★★★★ 5/5

Trustpilot

Great service

Donna S at lettingaproperty was fantastic in mediating an issue that arose regarding a contract. Throughout Donna was professional and courteous, resulting in a good settlement for all concerned. As a landlord I have been very pleased with the service provided and have no hesitation in recommending letting property.com

104 · 24 April 2024

★★★★★ 5/5

Trustpilot

Helen did a great job helping to bring…

Helen did a great job helping to bring in new tenants in a short time period.

Shane · 1 September 2026

★★★★★ 4/5

Google

BIG improvement over previous local agents. We're new to being Landlords and our initial experience with local agents was pretty appalling. Switching to LettingaProperty.com has been a relief - a much more organised and joined-up service overall and; I have to say that, so far, being virtual has posed no disadvantage whatsoever. The financial records side needs improvement but I'm told that is on it's way. The online Landlords Dashboard is an excellent idea albeit crying out for more development. We're enjoying better value for money AND a better service so we're very pleased with our decision to move to LettingaProperty,com so far.

Ian · 24 December 2020

★★★★★ 4/5

Google

After initially being shocked by the cost involved in letting tenants move out of a property early, before possibly falling behind in rent, Helen and the bosses have been very helpful and supportive in finding a fair way for every party to be happy in these difficult times. Helen was instrumental in this amicable arrangement, so a big thank you.

Andrew · 15 July 2023

★★★★★ 5/5

Trustpilot

Kelsey has been a super star

Kelsey has been a super star. Very grateful for all the support. Thank you!

Kate · 20 May 2026

★★★★★ 5/5

Trustpilot

Kelsey was very knowledgeable

Kelsey was very knowledgeable, took her time to explain the details and patient with all my questions as a new to market landlord. Went above and beyond at each step to help and swiftly expedite the process while keeping me well informed in a timely manner. Highly recommend.

Andres · 9 April 2024

★★★★★ 5/5

Google

Ryan and Casey were prompt, organised and both good people to deal with. I am happy with the service

Alana · 9 April 2026

★★★★★ 4/5

Trustpilot

Great resolution after initial delay

Once engaged, LettingaProperty was great in resolving my tenant issue - timely and succinct actions to close the request. The only challenge was this took a while to pick up, due to a staffing change at the company. Else a good service.

Customer · 26 September 2026

★★★★★ 5/5

Trustpilot

From start to us having to change plans…

From start to us having to change plans and end things before actually renting out they have been a pleasure to deal with. And very understanding when our plans had to change. Five stars! Thank you Abigail you’ve been wonderful

Mark · 12 August 2024

★★★★★ 5/5

Google

I registered with 'Property to Let' in order to find another tenant for my house as the previous tenancy had ended and I was not happy with the way my local estate agent had dealt with late rent payments. Shannon was on case immediately and offered advice, she was clear with everything every step of the way. When we were unsure about something she did not hesitate to answer our questions. She advised us on good questions to ask while conducting house viewings and helped us choose a short list of suitable tenants. Who were then asked a thorough set of questions prior to us choosing who to reference fully. We felt that Shannon was far more involved than the last estate agent, even though they were a local high street company, and Shannon and 'Property to let' are internet based. We feel that she has gone above and beyond her job description to help us solve several issues. It has taken exactly 4 weeks from the property being advertised to finding the right tenant and the tenant moving in. Shannon kept us informed all the way with who was doing reference checks, who and what we were waiting for. I would not hesitate to ask Property to let to take care of my property in the future . A massive thank you to Shannon for her patience as we had lots of questions, which she dealt with with expertise in a professional and friendly manner.

Amy · 10 June 2020

★★★★★ 5/5

Google

Founder/director of LAP, you have made the right decision to appoint Shannon as your validation manager. Shannon is absolutely lovely, she is polite, knowledgeable and willing to jump in and help me out. She is very direct in terms of answering my questions and if she can do it she will put into action, and when she can't do something she will be clear and honest with me and suggest an alternative. Because of her honesty and reliability, trust has been built very quickly between us and I have decided to switch over to LAP and hope to work closely with Shannon and Natalie to take care of my tenants.

Yin · 10 June 2020

★★★★★ 5/5

Trustpilot

Quick to answer the phone and very…

Quick to answer the phone and very polite I have had the best experiencel with the letting agency and highly recommended.

S · 9 July 2026

★★★★★ 5/5

Google

Mia has been incredibly helpful throughout a stressful process of renting and disputing deposit deductions. She has consistently kept me in the loop as the situation developed over email and via the phone, explaining any processes that I needed help with. Really great service.

Miren · 10 May 2024

★★★★★ 1/5

Facebook

Staff and online portal is incompetent. Several times over the last year they have been unable to locate my rent payment when it is paid via bank transfer. I made Septembers rent payment on 31/08 and was contacted them LAP and the landlord a week later chasing me for it (this was not the first time it happened) so I sent over proof and that was that. Online portal was updated to say paid and nothing else was said. Fast forward to yesterday, I am moving out in a weeks time and they have now said they haven’t found Septembers rent payment, 6 months without any mention then 1 week to go they can’t find the £1900 payment and have put on the online portal I have missed the payment. Absolute scammers to the highest degree. It gets better though. A person called Charlotte called me and rightly so I lost it as they were coming up with this figure saying that I need to prove I paid it and it was MY responsibility to show that it has been paid. Temper was broke at this point and I was a bit irate to which Charlotte’s reply was “it sounds to me you are just trying to get out of paying what you owe” that was her exact words. Now tell me anyone that would not have lost it at that response when the rent payment has been paid and proof ALREADY sent over! Further proof sent again and heard nothing since. Have improved the house I am in since moving in to it but as I said on a call I will revert it back to the previous state if this is not resolved by next week when I vacate the property. Avoid renting from these people at all costs if there is any issues they tell you to contact the landlord so all they are is a middle man for money and by doing that they try there best to rinse people out of money! Lastly good job Charlotte keep up the great customer service haha!

Ryan · 15 February 2024

★★★★★ 5/5

Trustpilot

Casey has been incredibly helpful

There have been some issues regarding the renewal of the tenancy agreement. However, Casey has been incredibly helpful, responding to my emails promptly and maintaining great communication to assist me in resolving the problem.

Tracy · 22 October 2024

★★★★★ 5/5

Google

Donna and Talia were incredibly helpful, friendly and knowledgeable. They helped me sort everything out and also found time to answer any and all questions I had. A great experience with very friendly helpful people what more could you want. Thank you!

Ryan · 8 June 2024

★★★★★ 5/5

Google

Have worked with this agency for many many years, they have always provided an exceptional level of service and support and have been a consistent pleasure to work with. Appreciate greatly the expertise and consideration their advisors and management have constantly demonstrated to us over the years. a very happy client. unmatched in their customer service and industry expertise. A big thank you to Natalie Deakin in particular!

Landlord · 10 June 2022

★★★★★ 5/5

Trustpilot

Highly recommend.

I can certainly recommend this company whom I have used on previous lettings. They offer everything one could want to make the process easy. The Tenancy Manager Demi has been more than helpful and answered any queries promptly.

Mr · 15 August 2024

★★★★★ 5/5

Google

I have been dealing with James Russel, who has been helping me through the readvertisement process, James has been very helpful and responds very quickly, the only drawback has been some of the automated e-mails generated by Lettingaproperty.com that have been repetitive of things already discussed with James, and also inaccurate, in that they address the secondary landlord and not the primary landlord. Hope you find the feedback useful. Alan Pellowe.PositiveResponsiveness, Quality, Professionalism, Value

Alan · 10 June 2021

★★★★★ 5/5

Trustpilot

Excellent service

Thanks Charlotte for your support resolving all issues

BG · 4 June 2026

★★★★★ 5/5

Google

I was consulted with Ethan Gobbins while I was looking for the best letting agency. Ethan was there from the beginning to the last directing me how can we accomplish the best outcome. He was so patient and delivered his options in a very professional way. hats off to him and the company that is employing him.

ALDIN · 10 June 2023