LettingaPropertycom Henley-In-Arden reviews

★★★★★ 5/5

Google

Casey Clifton has been my contact with letting a property for many years and has been amazing. Always happy to answer any questions I have. She is very prompt and responsive to my emails, I couldn't have asked for more. Its now come to that point where I am selling my property and no longer wishing to be a landlord due to all the current changes. I wanted to say a HUGE HUGE thank you to Casey for all her help over the years. I can highly recommended this company. Thank you again Casey

Donna · 2 April 2026

★★★★★ 5/5

Trustpilot

Amazing experience with Lettingaproperty.com

I am so happy with Lettingaproperty. com and people working there. First about the company : very easy to deal with, extremely competitive prices in comparison to local agents, all elements and services you can get from local agents are there so you have the best of both worlds - you have full transparency online and full control and you have always people who answer your calls and you have local people working for lettingaproperty who can visit your property , make inventory , EPC and everything which is necessary. You can pick the services online and its very well organised. You download your photos, you can replace them, write there a new story and add for your property, be creative. My story was amazing. True - I could not find a tenant for 3 months as all people who expressed interest didnt suit me or the property was not what they wanted. BUT once there was a proper tenant - they needed to move in 5 working days and Letting property. com, namely CASEY AND JAMES MANAGED TO DO ALL IN 5 DAYS - checking the tenants, inventory, certificates, payments of deposit and rent - so in week i had very happy tenants already living in their new home. I would recommend Lettingaproperty to you, guys and will transfer to them my other properties as soon as I can. I dont see any additional value in my local agents and paying more for worse service. Thank you again- James Russel and Casey Clifton !

S · 30 March 2026

★★★★★ 5/5

Trustpilot

Huge thanks to Charlotte Clarke

Huge thanks to Charlotte Clarke for an amazing support! She is knowledgeable, professional, and consistently goes extra mile to ensure everything runs smoothly. Even if there are questions outside her usual remit, she never hesitate and always took initiative to research the information and returned with a viable solution. It’s been a pleasure dealing with her, and I’m looking forward to another great year ahead with LettingaProperty.com.

Jitin · 11 May 2026

★★★★★ 5/5

Trustpilot

Highly recommend Helen Davis

Highly recommend Helen Davis. Whilst the company is mostly a digital self serve proposition for landlords, it is not yet possible to fully self serve in several areas - especially when tenants leave / new ones need to be sourced. Helen has done an excellent job at filling this gap and taking accountability for ensuring things happen when they need to and especially when issues arise - she's an asset to the company.

Philip · 8 December 2025

★★★★★ 5/5

Trustpilot

Natalie Deakin was polite courteous and…

Natalie Deakin was polite courteous and helped me do exactly what I needed. She was brilliant. I had been in contact with others who didn’t help at all when I was trying to pay for works completed. I am glad she helped me today. Thank you.

Ryan · 17 April 2026

★★★★★ 5/5

Google

I would like to recommend Lettingaproperty to any landlord. The staff have been first class. They offer the full end to end service of renting a property which helps when you are a passive investor. I would like to make a special mention to Lily Silcock in Accounts who makes all things numbers very easy to understand and transparent.

Andrew · 16 December 2025

★★★★★ 5/5

Google

I have absolutely loved using Lettingaproperty to rent out my home. The service is incredibly cost-effective, responsive, and easy to use. The online portal is fantastic, it gives you full visibility of the process and allows you to choose who will rent your property, which makes you feel confident and in control every step of the way. The whole experience has been smooth and well organised, and the platform simplifies what can often feel like a complicated process. I would highly recommend Lettingaproperty to any landlord looking for a straightforward, efficient, and empowering way to manage their rental

Dr · 16 March 2026

★★★★★ 1/5

Trustpilot

Fees get escalated by stealth

The monthly fees started of fairly reasonable but were increased by stealth. They also introduced an exit fee in a sneaky way. I tried to check all communication from them before agreeing to anything but they bury the information about the increase in fees by putting them on different web pages several clicks away. when I tried to question why they didn't make the information available without having to click through and read several web pages, they said it was legal to do that.

Lancaster · 12 April 2026

★★★★★ 5/5

Trustpilot

Charlotte Clarke has been very helpful…

Charlotte Clarke has been very helpful and understanding with the situation at the moment and is continuing to support me to be able to get the client vacated from my property she has arranged and rent that was owed to me promptly and quickly and I can’t thank her enough for the support in this frustrating time

Paul · 20 May 2026

★★★★★ 5/5

Trustpilot

There when things go wrong

It’s when things go wrong that you find out how good your Lettings agents is. Our tenant turned into a nightmare (following their relationship breakdown, before which they had been great). Lettingaproperty had great legal support and managed the eviction process for us. We were still owed a large amount of money, but I’m pleased to say that Lettingaproperty never gave up (even when we had) and I’m delighted that three years later they have finally recovered the money owed. I wouldn’t hesitate to recommend them to anyone.

PHIL · 27 March 2026

★★★★★ 4/5

Google

The true measure of a company is not how well they do the things they're supposed to do day to day, but how well they deal with things when they go wrong. I used LaP as my letting agent for a flat I rent out for 2 years, before swapping to my local high street agent due to price. They were perfectly fine the whole time I used them, but my tenant moved out owing rent and proved to be extremely hard to contact. Initially, communication from LaP was fine, but the process of claiming the deposit to cover rent arrears was stressful and did not seem to be well handled. There was confusion over the tenant's email address and the communication was not great, leaving me out of pocket with no idea when I might be able to recoup the lost funds. With the tax return looming, it was essential that I had this money to budget for this. After some backwards and forwards, Natalie Deakin, one of their managers, contacted me personally and we were able to come to an agreement about how to proceed. She was polite, professional and listened to my complaints and proposed an acceptable solution to get the funds to me within a few days. All in all, despite the hiccups, I am would be happy to recommend to landlords on the whole. If something goes wrong, my experience it that they will work hard to rectify it, which is commendable.

Alistair · 22 September 2024

★★★★★ 5/5

Trustpilot

Excellent Service from Casey at Letting a Property

I’ve had a brilliant experience with Casey at Letting a Property. From the start, Casey was friendly, professional, and knew exactly what they were doing. Any issues that came up were sorted quickly, and communication was always spot on. If you’re after a tenancy manager who’s reliable, pays attention to detail, and knows how to get things done, Casey and the team at Letting a Property are the ones to go with. They made the whole renting process simple and stress-free!

Mikaela · 19 September 2024

★★★★★ 4/5

Trustpilot

Not without issues, but commendable on the whole

The true measure of a company is not how well they do the things they're supposed to do day to day, but how well they deal with things when they go wrong. I used LaP as my letting agent for a flat I rent out for 2 years, before swapping to my local high street agent due to price. They were perfectly fine the whole time I used them, but my tenant moved out owing rent and proved to be extremely hard to contact. Initially, communication from LaP was fine, but the process of claiming the deposit to cover rent arrears was stressful and did not seem to be well handled. There was confusion over the tenant's email address and the communication was not great, leaving me out of pocket with no idea when I might be able to recoup the lost funds. With the tax return looming, it was essential that I had this money to budget for this. After some backwards and forwards, Natalie Deakin, one of their managers, contacted me personally and we were able to come to an agreement about how to proceed. She was polite, professional and listened to my complaints and proposed an acceptable solution to get the funds to me within a few days. All in all, despite the hiccups, I am would be happy to recommend to landlords on the whole. If something goes wrong, my experience it that they will work hard to rectify it, which is commendable.

Alistair · 19 September 2024

★★★★★ 5/5

Google

All of the representatives that I have ever had any communication with at Lettingaproperty.com have been very helpful on every occasion and especially Mia Coles, whose customer service has always been excellent and is a credit to herself and represents Lettingaproperty.com very well to a very high standard.

Alan · 16 October 2025

★★★★★ 5/5

Trustpilot

Ryan and the team have been fantastic…

Ryan and the team have been fantastic from start to finish. The whole process was smooth, well-organised, and far less stressful than I expected.

Chelsea · 30 April 2026

★★★★★ 4/5

Trustpilot

Continue to be happy with Letting a Property

Demi was super helpful and responsive to messages and very committed to getting our property let on time and helping to deal with some of the complications that the tenants had. We were delighted that our tenants could move in on time. Only 1 star lost as we had asked for our payment plan to be set up monthly and this was instead set up annually which caused a little confusion but was then rectified. On the whole a really positive experience.

Miss · 12 August 2024

★★★★★ 5/5

Trustpilot

Great service

Great service. Efficient, informative and helpful support for Landlords from the team. Particularly our account manager, Casey Clifton, who is always prompt to reply and answer any questions we have in a professional and friendly manner. Her senior, Helen Davis, also steps in when needed, so we feel fully supported. Easy communication through the portal, email or on the phone.

Victoria · 20 March 2026

★★★★★ 5/5

Google

I had an amazing experience dealing with Abby! She is very knowledgeable and has a friendly disposition. As I am unfamiliar with the rental procedure in the UK, she has been really patient in guiding me through the process. She has also been very accessible which gives me a peace of mind knowing I would be able to reach her when needed. The entire process has been seamless and it is largely driven by Abby's support. I would highly recommend Abby and her services so be sure to ask for Abby if you want the best customer experience! 5 stars for Abby!

P · 27 July 2024

★★★★★ 5/5

Google

Abigail has been fantastic!! She has marketed my property for rent at the right price and had lots of interest. She is very friendly and gives me confidence every time my property will be let to the right person. Also, Abigail has a good relationship with my existing tenant, helping her manage her leaving date and not pressurising her on this. She has vetted all potential new tenants and discussed with me her opinion on each. We have agreed on one person which Abby has vetted thoroughly and now has a deposit. I will always use Abby in the future and recommend her to any other landlord. Fantastic job, thanks again Abby!

Mark · 27 July 2024

★★★★★ 5/5

Trustpilot

Excellent Customer Service by Casey Clifton

I have been consistently impressed with the exceptional service provided by Casey Clifton at LettingaProperty.com. From the very first interaction, she has demonstrated a high level of professionalism, attentiveness, and dedication to ensuring a positive experience for me as a landlord and all my tenants. Her responsiveness to inquiries and concerns is unparalleled, and she always goes above and beyond to address any issues promptly and efficiently. Casey Clifton has a remarkable ability to anticipate needs and provide solutions that exceed expectations. Her friendly and approachable demeanor makes every interaction a pleasure. It's clear that she genuinely cares about the well-being and satisfaction of the landlords she looks after. I wholeheartedly recommend LettingaProperty.com and especially Casey Clifton for anyone seeking top-notch property management services. Thank you for setting such a high standard and making being a landlord at LettingaProperty.com a truly enjoyable experience!

Kelechi · 25 July 2024

★★★★★ 5/5

Trustpilot

Finding the right tenants

For a really good price of £149 my apartment was on all the major portals ie right move, Zoopla etc.Got all the viewing requests and so easy to verify them. You can ask all the questions such as employment, salary and their reasons for move. YOU decide who to meet (get their phone numbers and chat) Your totally in control and no time wasted. I had numerous requests to view and only needed to see 2 prospects. Both were 👍 👌. Why use an estate agent, who, in my past experience, put anybody forward. They just want to take your money.The team were amazing, always on the end of the phone if I needed support.Highly recommend

Kathy · 24 July 2024

★★★★★ 5/5

Trustpilot

Charlotte Clark has been very helpful…

Charlotte Clark has been very helpful and has dealt with my queries in a very effective way. I am really happy with her customer service.

Sharon · 27 March 2026

★★★★★ 5/5

Trustpilot

Over 2 years in and consistently a great service!

I've been with Lettingaproperty for over 2 years now, and they continue to meet my expectations - the service they provide is excellent value, especially when compared to high street agents. Donna has been very supportive, on hand when we needed her, and is very knowledgeable and informative. I've seen and felt the evolution of the company even in just over 2 years, and they continue to improve their service and beat what I see and hear from other landlords with high street agents.

Matthew · 4 June 2024

★★★★★ 5/5

Trustpilot

Casey was absolutely outstanding!

Casey was absolutely outstanding with helping us secure our new flat! Not only she went above and beyond but also she was down to earth and helped us understand new things that we needed to complete. Can't describe how smoothly everything went with that kind of service! Superb!

Mateusz · 19 May 2026