LettingaPropertycom Henley-In-Arden reviews

★★★★★ 5/5

Trustpilot

Recent unforseen issues with tenants…

Recent unforseen issues with tenants not being able to make rent payments has led me to Charlotte who has been extremely helpful. She has advocated very firmly on my behalf whilst also keeping me fully informed at every stage. It has been stressful but Charlotte has certainly helped to lift some of the burden from me.

Jasmin · 10 December 2025

★★★★★ 5/5

Google

Fantastic customer service, responded quickly and with a friendly and caring manner. Casey was really helpful and proactive. My tenant is happy and I’m happy too. Highly recommend them.

Ivanna · 5 May 2025

★★★★★ 1/5

Google

Don't touch with a barge pole. Super keen to get on you on board, once on board getting anything done is like pulling teeth, emailing back weeks later and genuinely act like they do not care about the outcome of the service they are providing. The guarantees of getting your property let in 45 days in rubbish, still waiting for a refund, paid for photography, wasn't done in over two weeks so went with a high st agent and still waiting for the refund. TO reiterate, DO NOT USE THIS COMPANY, WASTE OF TIME.

Hugo · 27 March 2025

★★★★★ 5/5

Google

I have been a client of lettingaproperty.com as a landlord for over 3 years and until recently the service did what it said on the tin. Having had some issues with tenants, I’ve been so well looked after by the Accounts Administrator Charlotte Clarke that it has raised my appreciation of this company. Charlotte has been informative, professional, understanding and prompt. Her steadfastness and commitment to getting a fair outcome is commendable and very much appreciated.PositiveResponsiveness, Professionalism

Sue · 22 September 2024

★★★★★ 5/5

Trustpilot

An excellent company

This is an excellent company who really know their stuff and provide continued support and help.Talia is the specific agent responsible for my properties and always resolves any issues with the utmost efficiency and professionalism .She is a pleasure to deal with and I wouldn’t hesitate in recommending letting a property.com to any landlord.

Ursula · 15 April 2024

★★★★★ 5/5

Trustpilot

Transitioning properties

Natalia made the transition of my two properties from one agency to another incredibly smooth and stress-free. Professional, proactive, and detail-oriented, she handled everything with great care and efficiency. Communication was clear and consistent throughout, and I felt completely supported every step of the way. I highly recommend Natalia to anyone looking for a reliable and dedicated property manager.

Dominika · 23 May 2025

★★★★★ 5/5

Trustpilot

Excellent service

Thanks to Mia. I am very impressed with the affordable price plans and professional service offered by lettingaproperty.com. Right from the start ( advertising the property) to smooth tenant check - in, Mia kept us informed at each stage & helped in smooth transition.

Deepak · 3 October 2024

★★★★★ 5/5

Google

I have used lettingaproperty for awhile and my account manager Donna Sirrell has been such a great help. Always available, no question is never too much and happily takes the time to explain the process and next steps. Not just for me but also for the respective tenant. Would highly recommend her to anyone.

Chelsea · 10 April 2024

★★★★★ 5/5

Google

Such an amazing agency, lovely staff across the board and more than happy to help deal with any problems weather it be properly or financial. Very good at helping communicate with the land lord. A special thank you to Donna for helping me through a tough time. Would recommend these for anyone 🙏🏼 …

Danny · 10 April 2024

★★★★★ 5/5

Google

As a private landlord who has been letting a flat directly for many years, at first I was a little sceptical about signing up with a rental agency. I am glad I did. Letting a Property have a well organised process, reasonable fees, and use the services of specialist subcontractors to do photos, virtual tour, inventory list, to check prospective tenants' backgrounds, etc. True, I could have done all this myself yet again, but Letting a Property did all in an efficient and professional manner, saving me time and keeping me informed at all stages. The staff are professional, responsive and very helpful. I would like to thank Shannon Hall for pushing things forward and organising an urgent appointment, and Helen Davis for preparing the contract, coordinating with the tenants and making sure that everything was complete in a very short period of time just before my leaving on holidays. It was a big help. For the quality of service, this was a worthwhile experience. Happy to recommend.PositiveQuality, Professionalism

Stefan · 10 January 2022

★★★★★ 5/5

Google

We have found being with Letting a property a seamless experience. When we have had questions they have answered them quickly, and moving to the managed tenancy plan overseen by Donna has been great. A big thank you to her for her support and going above and beyond for us. It is much appreciated.

Thomas · 11 March 2024

★★★★★ 5/5

Trustpilot

Helpful Support

Mia, my property manager is always there to help with any problems, queries or issues needing clarity. My thanks ,Mia, for your much appreciated support.

Over · 22 July 2026

★★★★★ 5/5

Google

​I highly recommend the Letting a property team. I was in urgent need of a document and they assisted me promptly and efficiently. My landlord clearly trust them, and I decided to do the same. They absolutely did not let me down. It's great to work with an agency that is reliable and delivers on expectations.

Dri · 16 November 2025

★★★★★ 5/5

Google

We decided to let our home while we moved abroad for work and were feeling quite nervous and daunted by it all. Letting A Property came highly recommended to us, and from the moment we spoke to James, our minds were put at rest. He was very professional and friendly, listened to us and helped to find the best service for us. He made the entire process feel like a breeze. Thank you James!

Alice · 1 October 2024

★★★★★ 5/5

Google

Casey was brilliant. She helped us sort an amazing house and helped us sort out some specifics with the landlord really well. Couldn't recommend more highly

Jamie · 16 March 2026

★★★★★ 5/5

Trustpilot

Sophia has been handling my new tenant…

Sophia has been handling my new tenant contract and coordinating my DPS claim. She has responded quickly to all my emails and I have been very pleased with the quality of her work. She has always been professional and courteous and I think she’s done a great job. Thanks Sophia!

Phil · 16 May 2024

★★★★★ 5/5

Google

I have been using them for many years since the start. It has always been a great value for money. Luckily for 9 years things has been running smoothly with my tenants. However more recently, I tested letting a property.com in a situation where the tenant breach their contract and left with rent arrears. Natalie was absolutely brilliant in getting the claim against the deposit sorted and getting me my money. That is not to take away from the rest of the team members like Katie and Helen who has been greatPositiveProfessionalism

Hazem · 27 August 2021

★★★★★ 3/5

Trustpilot

Who wins their prizes...?

Company has a prize for bank to bank payments but direct debits aren't eligible, only manual payments via their website, which carry a transaction fee of £2.35. What type of organisation does that sound like to you?

A · 21 April 2026

★★★★★ 5/5

Trustpilot

Helen guided me and provided many tips…

Helen guided me and provided many tips throughout the process. With such a staff member, I will use LettingaProperty for renting my next property.

Bo · 22 July 2026

★★★★★ 5/5

Trustpilot

I would like to recommend using Letting…

I would like to recommend using Letting a Property to any future landlords. They have made quite a daunting task seem relatively simple with an easy to use dashboard that takes you through every step of the new tenant process. Huge thanks to Donna Sirrell for her patience and guidance throughout the process. Her professional advice and recommendations made the search for new tenants run smoothly and she was always available to answer any queries I had, either on the phone or by email. All in all i had an extremely positive experience with excellent service.

David · 7 June 2024

★★★★★ 5/5

Google

Lettingaproperty.com is an amazing agency to deal with, in particular Natalie Deakin :) Natalie was extremely professional, helpfull and also went out of her way and above and beyond what I expected at times. I really can't thank Natalie enough for all her help. Great company to deal with and great personal to deal with. Thanks to Natalie she made what could of been a stressful situation towards the end of the year a straightfoward simple one thanks to her fantastic customer service Thank you once again Natalie :) Have a great Christmas and New year Rob MolloyPositiveResponsiveness, Quality, Professionalism

Rob · 10 June 2021

★★★★★ 5/5

Google

Lettingaproperty.com has been an absolute pleasure to work with. From start to finish I have found them completely honest, professional efficient and friendly. When I had a query, they would answer it promptly. I did not have to wait in endless queues on the phone. We communicated mostly by email, which meant I had a trail of information that I could check back on. I liked the information they sent on to me, it was easy to track and understand. They treated our prospective tenants with absolute courtesy. Everything was done so quickly, there was no delay. I bought a book about renting property; I called it ‘the Oracle’. I was enormously reassured that Lettingaproperty.com ticked all the boxes and followed all the procedures laid out in my ‘Oracle’. I would recommend Lettingaproperty.com to everyone. It does what it says on the box, and tailors the product to suit the individual, not the other way around.

David · 10 June 2021

★★★★★ 5/5

Google

I have always found working with Letting a Property a pain-free experience. Staff are very polite when asking for information and prompt in responding to queries. This year I worked twice with Katie Randall as I had to onboard tenants at the beginning of the year and a couple of weeks ago. Katie was super-efficient in getting the tenants information and processing all the searches etc. She was quick to answer my queries and was always polite and forthcoming when I had to speak with her on the phone; she is a pleasure to work with. I would recommend using Letting A Property.

Odiri · 10 June 2021

★★★★★ 5/5

Trustpilot

Very professional and reliable in close…

Very professional and reliable in close connection with clients and updating them promptly same as the portal is very good I feel comfortable in dealing with them

AbdelHai · 25 June 2026