LettingaPropertycom Henley-In-Arden reviews

★★★★★ 5/5

Trustpilot

A good company to use for your property…

A good company to use for your property needs. I was particularly pleased with how well Charlotte Clarke was able to help with managing my property and liasing with my tenant.

Jordan · 20 May 2026

★★★★★ 5/5

Trustpilot

Great Services by Casey

I had the pleasure of working with Casey Clifton at lettingaproperty.com, and I couldn't be more satisfied with the experience. Casey was responsive and proactive, keeping me informed at every step and addressing any questions or concerns promptly. Their transparent and straightforward communication made me feel confident and well-supported. I absolutely recommend using lettingaproperty.com.

Kiran · 22 October 2024

★★★★★ 5/5

Trustpilot

Changing letting agents

From an initial enquiry some time ago go about possible change of Letting Agents, Kelsey has been excellent. Contactable, responsive and proactive in helping us achieve the break from a national property company who demonstrated appauling service with total lack of customer focus. It has been refreshing dealing with LaP. Long may it continue.

Ian · 21 October 2024

★★★★★ 5/5

Google

Honestly ‘lettingaproperty’ could not have been more helpful. Their support was/is invaluable, they’re quick to respond and understand nuances. They went the extra mile wherever possible, especially Talia, and I believe they offer a fantastic service to tenants. Couldn’t be happier with having dealt with them, and they have the human touch that is missing from most estate agent/letting operatives. Personally I’d like to thank Talia again for all her support and help. Highly recommended.

Michael · 15 July 2023

★★★★★ 5/5

Trustpilot

Everyone at Lettingaproperty is very…

Everyone at Lettingaproperty is very helpful as I am first timers with letting my property , they help me from start to finish. Could not have thanked them enough ! Just hope they will still do a good job and manage my property when I move abroad and we keep contact .

Colin · 21 October 2024

★★★★★ 5/5

Trustpilot

Excellent service

We have used Lettingaproperty a few times and they have always impressed with their efficiency, professional approach and helpfulness. The 'modular' approach is particularly appealing as it allows landlords to pick and choose the products and services they need. This time around, Abby has been particularly great to work with - really friendly and helpful - thanks, Abby!

Oli · 9 July 2024

★★★★★ 5/5

Google

Helen has been a great help throughout my renewal of tenancy process. Very kind and helpful. Thank you.

Shannon · 16 November 2025

★★★★★ 4/5

Trustpilot

Company is super, website needs work

Company is super, the agents are great on the phone. Website needs work. It would be good to be able to add another login address so partners can operate together; I couldn't upload docs at all (came up blank); found the site clunky to operate. In particular, viewing layout is awful - not being able to see all at the same time meant I missed a message from one client entirely, needs improvement to be able to view all on one page. As I said, lettings agents are great, like the company (4*!), website 3*!!

Jo · 1 January 2023

★★★★★ 5/5

Trustpilot

Responsive and Professional

I am happy to work with LAP team. Casey and team are very responsive to questions about tenancy, or ad-hoc requirements. I like that they always remind me about key dates whether its EICR, GSC certificates and so I can be confident that there is nothing that is missed. I look forward to working with them.

Aakar · 1 July 2024

★★★★★ 5/5

Google

Casey was amazing and ensured i was clear with the process from day one and kept me informed across all stages of the tenancy renewal process. Thanks Casey for all the help.PositiveResponsiveness, Quality, Professionalism, Value

Srini · 27 April 2025

★★★★★ 5/5

Trustpilot

Great support from Donna

Currently, I am facing issue with tenant not moving out even section 21 served. I want to thank you Donna Sirrell as my property manager, she has been providing support and advice, working closely with me. I hope I can get thur this tough situation soon with Donna’s continues support. Will share more the process and more experiences.

KTlandlord · 15 May 2024

★★★★★ 5/5

Trustpilot

Make the switch!

Excellent service from start to finish. I had an awful experience with my previous letting agent (Propertyhub now Thornleygrove) and amongst other things it was impossible to contact them over the phone or get responses via email.lettingaproperty.com were available at all times and helped me through a reletting process which resulted in my rent increasing from £1,400 to £2,100 pcm. The costs are far lower than a traditional agent but you have to manage the maintenance yourself. Shout out to Ethan and Casey for their support. If in doubt give them a call and you wont regret it!

Jack · 4 October 2022

★★★★★ 3/5

Trustpilot

Struggling to use their site to view a…

Struggling to use their site to view a property and arrange bookings etc. Not sure if the link itself is broken or if it is an issue with the site. Have tried using different devices and multiple browsers to no avail :( Calling directly only refers you back to the website again so not sure how to proceed here? Ref is 8099 in Derby*

Jesse · 3 January 2024

★★★★★ 5/5

Trustpilot

Highly recommend Letting a Property

I would highly recommend Letting a Property. I have worked as a landlord with Letting a property for the past 4 years now, I have been guided really well through each stage, from advertising, finding the right tenants to keeping up to date with all the legal documents/ requirements needed to rent a property.I have worked with Andrada and Helen as my advisors and they are both professional and friendly and they always have the answers to my questions. I have also booked EPC, gas engineers and Inventory checks through Letting a Property, to date the services have been quick, efficient and the staff have been really good so I would highly recommend the services they provide too. This has really reduced the time needed to find these services.

GGibaud · 12 September 2022

★★★★★ 5/5

Trustpilot

Abby was invaluable and the process seamless

I found the process of renting my flat totally overwhelming but Abby and lettingaproperty made the whole thing easy and painless. The option to add any extras you need or require makes it so seamless. Abby took the time to talk me through everything in detail and impartially. Never upselling for the sakes of it. Would recommend and use again.

Megan · 12 December 2025

★★★★★ 5/5

Trustpilot

I recommend you to join lettingaproperty

I am Dr.Sadek - landloard. I have been a landloard with lettingaproperty for a few months. The service I have received from Casey Duck and Helen Davis was excellent. They are very supportive, understading, efficient in their management plan. I have been dealing with a difficult tenant, Helen has been helping throughout. Helen has helped in placing an advert for my property while I was abroad and arranged viewing accordingly.The lettingaproperty has various plans, and I have chosed the complete plan to get all legal benefits etc.I will continue with the lettingaproperty and wish to continue with a good relastionship with the team. Without hesitation, I recommend it for both tenants and landlaord.

Dr · 2 September 2022

★★★★★ 5/5

Google

I decided to try this approach to letting instead of the traditional high street agent. The onboarding process has been smooth and efficient. The service is very cost effective partly due to its nationwide and "virtual" nature, but the level of personalized attention is actually exceeding the high street agent. Thanks to Casey, the Tenancy Manager, for making it happen.

William · 11 March 2024

★★★★★ 5/5

Trustpilot

Personalised service

I have been with letting a property for over 4 years and can say that the service has been great. The introduction of the fully managed service helped a lot with not having to deal directly with a very challenging tenant. Overall, the communation and personalised service received from Donna Sirrell has been excellent.

Franoo · 30 June 2024

★★★★★ 5/5

Trustpilot

Excellent alternative to "high street" agents

I decided to try this approach to letting instead of the traditional high street agent. The onboarding process has been smooth and efficient. The service is very cost effective partly due to its nationwide and "virtual" nature, but the level of personalized attention is actually exceeding the high street agent. Thanks to Casey, the Tenancy Manager, for making it happen.

William · 6 March 2024

★★★★★ 5/5

Trustpilot

Casey was great in helping sort out…

Casey was great in helping sort out renting related logistics for me

Rahul · 2 December 2025

★★★★★ 4/5

Trustpilot

LettingaProperty experience

Thank you to Demi at LettingaProperty. A helpful and responsive team member who assisted us in navigating our way through this online process. Several staff on the team communicated to keep us in touch with the process throughout. There was a little confusion at times however Demi clarified.

Heather · 1 October 2024

★★★★★ 5/5

Google

I highly recommend this agency. Good customer service with quick responses. Mia was very helpful to us.

Kushani · 16 October 2025

★★★★★ 5/5

Google

James was professional from the very beginning and I felt supported throughout. He provided me with a report for expected rental for my property within 3 days of us speaking. We had a follow up meeting to discuss the plans suitable to me further as well as another meeting to confirm and go ahead. He was patient with me as a first time landlord and I felt reassured. Though in the end my family members moved in and I did not need their services, I found James to be really responsive and encouraging. Thanks James and I really hope our paths cross again in future.PositiveResponsiveness

Paola · 22 June 2022

★★★★★ 5/5

Google

Shannon was extremely helpful. As a new landlord, I found the process easy and she was available to answer any questions I had. I found that doing viewings myself was very useful, as I was able to meet the tenants and talk to them about the property and their circumstances. As I had previously lived in the property, I was able to give extra information about what it’s like to live there, which the tenants really appreciated. Overall, a very positive experience.

Emily · 10 June 2022