Every review we hold for the Henley-In-Arden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSimply the best Letting Agency
I honestly can't praise everyone I've dealt with in the team at Letting a Property highly enough! It really is invaluable to have experts at the end of the phone and gives me total reassurance.
Andrea · 14 August 2023
Agent replied · 11 June 2024
Hi Andrea,Thanks so much for your kind and appreciative words, our team are committed to providing expert support and guidance, so it makes us very happy to hear that you felt supported and reassured. We look forward to helping you further.Andylettingaproperty.com
★★★★★ 5/5
TrustpilotThe Letting a Property Team always…
The Letting a Property Team always responded quickly and helpfully in any matter relating to the tenancy. I have no hesitation in recommending Letting a Property.com to other landlords. Mr Keith Whitton, landlord of property in Cottingham, East Yorkshire
Keith · 14 April 2023
Agent replied · 11 June 2024
Thank you for your lovely review, Keith. We really appreciate your feedback and are very happy to hear that you'd recommend us. If you need anything, you know where to find us! Katie
★★★★★ 5/5
GoogleI was really pleased with the experience and service I received from Charlotte at Letting a property. So polite both over the telephone and email. Always so happy to help and explain queries. I would really recommend.
Sarah · 10 June 2023
Agent replied · 11 June 2024
Thank you for your review, Sarah! We're so pleased that you've enjoyed your experience with us. We'll pass your kind words on to Charlotte too!
★★★★★ 5/5
GoogleAbsolutely delighted with this company. With me every step of the way. The team are knowledgeable and quick to respond to emails and quiries. Also the best agent rates I could find anywhere. So cheap and cheerful in the best possible way. Well done Casey and Charlotte.
Diane · 10 June 2022
Agent replied · 11 June 2024
Hi Diane, great to hear that you're delighted your service so far. We know how frustrating it can be for landlords and tenants waiting weeks for replies or paperwork, so we work hard to be as responsive and helpful as we can. We'll certainly pass on your feedback to Charlotte and Casey too!
All the best,
Katie
LettingaProperty.com
★★★★★ 4/5
TrustpilotHelpful approach from management
I was pleased with the level of support available from the management team.
James · 18 October 2024
Agent replied · 23 October 2024
Thank you! We’re glad to hear that you were pleased with the support from our management team. We’re always here to help, and we appreciate your positive comments!
★★★★★ 5/5
GoogleMy first experience of LettingaProperty.com has been 100% positive. I was wary of using an online system which could have felt impersonal and 'distant' but was delighted to find the same advisor, James Russell, was there throughout (patience of a saint!) and was friendly, efficient and professional at every stage.PositiveResponsiveness, Quality, Professionalism, Value
Frances · 10 June 2021
Agent replied · 11 June 2024
Hi Frances,
Thank you for your lovely review - we really appreciate it! :)
We are so happy to hear you had a positive experience with us and that James was able to help you.
If you ever need any further assistance, you know where we are!
Best wishes,
Bea
LettingaProperty.com
★★★★★ 5/5
GoogleI moved my property over to LettingaProperty as was not happy with the current management agent.
Everything so far is working out very well. I am dealing with James Russell and Katie Randall. Both are really friendly and efficient and went over and above their job responsibilities to help me move things quickly.
Sabina · 10 June 2021
Agent replied · 11 June 2024
Hi Sabina,
Thank you for your lovely review! We are so glad to hear that you are enjoying our services so far. We will be sure to pass your wonderful feedback onto James and Katie!
Best wishes,
LettingaProperty.com
★★★★★ 5/5
GoogleResponsive team, high quality service!
Bálint · 16 January 2026
★★★★★ 3/5
GoogleThey are not easy to contact on the phone, when a conversation is the quickest way to deal with issues. They seem to often refer to what the "computer says" rather than refer to your circumstances.
Richard · 10 June 2023
Agent replied · 11 June 2024
Hi Richard,
Thanks for your review and sorry to hear you had some trouble contacting us. If you need further help, please email support@lettingaproperty.com, our team will be happy to assist you.
Andy
lettingaproperty.com
★★★★★ 5/5
TrustpilotSpeedy response to my queries and very…
Speedy response to my queries and very helpful.
DM · 17 December 2025
★★★★★ 5/5
Trustpilotefficient and friendly
We advertised the property and within 2 days we had three viewings and they all offered. The holding deposit was received the next day and the agency has been ever so helpful. This is our first time so we’re really happy.
Michael · 23 December 2022
Agent replied · 11 June 2024
Hi Michael, thank you for your review. We're delighted to hear that you're happy with our service.
★★★★★ 5/5
TrustpilotGood Customer service
Casey Clifton my account manager was very quick and efficient at getting back to me and executing the instructions I wanted to do.
Carole · 3 April 2024
Agent replied · 11 June 2024
Hi Carole,Wonderful to hear of the positive experience you've had with Casey, and that she was so quick and efficient, she really is a huge asset to our Support team.We look forward to helping you further in future.Andylettingaproperty.com
★★★★★ 5/5
GoogleCharlotte Dacchus organised the rental for my flat and she did a great job. Very friendly and knowledgeable and got things moving very quickly. She recommended the right service level for my circumstances and didn’t try to “upsell” which I appreciated. Thanks so much, Charlotte!
Katy · 10 June 2022
Agent replied · 11 June 2024
Hi Katy,
Thank you taking the time to leave us a review - we really appreciate it. We're very glad to hear that Charlotte was able to help you and will certainly pass on your feedback to her.
Wishing you all the best with letting your flat!
Katie
LettingaProperty.com
★★★★★ 5/5
TrustpilotI am lucky enough to have Donna as my…
I am lucky enough to have Donna as my case officer I am just in process of renting a property and this lady has been nothing but helpful with any enquiry I have.
Diane · 31 July 2023
Agent replied · 11 June 2024
Hi Diane,Thanks for your great feedback. Wonderful to hear that you've found Donna so helpful, we are also very lucky to have her!Andylettingaproperty.com
★★★★★ 5/5
GoogleGreat service, Katie is a fantastic professional.
Churchill · 10 June 2020
Agent replied · 11 June 2024
Hi Churchill,
We're very glad to hear that you've had such a positive experience with us. We'll be sure to pass on your kind feedback to Katie! Please don't hesitate to get in touch if you're need of any further advice, support or assistance - we're always happy to help.
All the best,
The LettingaProperty.com Team
★★★★★ 4/5
GoogleI spoke with a lady called Shannon. She was honest and advise me the right product.. One thing that I like was that they were not forcing people to buy expensive product. Instead, she told me the right product.
I am feeling confident that I would carry on maintaining the contact with them for future.
David · 10 June 2020
Agent replied · 11 June 2024
Hi David,
Thank you for taking the time to leave such a kind review. We will be sure to let Shannon know that you appreciated her advice and are so glad to hear you're feeling confident for the future! If you need anything, please don't hesitate to contact us.
All the best,
The LettingaProperty.com Team
★★★★★ 5/5
TrustpilotGreat Experience
Jak, James and Talia have been brilliant. So far it's been a great experience using Lettingaproperty.com. Much easier than high street letting agents.
Anna · 17 March 2024
Agent replied · 11 June 2024
Hi Anna,Thanks for your great review! Sounds like you've had a really positive experience with our team, and it's great to hear you've found it much easier than using high street agents, that's music to our ears!We look forward to supporting you further.Andylettingaproperty.com
★★★★★ 5/5
TrustpilotI have been dealing with Letting a…
I have been dealing with Letting a property for the past many years and been dealing with number of different members of staff. They all are excellent and very helpful. What ever the problem could be, they are always happy to help.
Victor · 26 September 2022
Agent replied · 11 June 2024
Thank you for the review, Victor! We're pleased to hear that you've found our services helpful over the years. Katielettingaproperty.com
★★★★★ 5/5
GoogleFriendly and supportive team have been always helpful during the last 3 years working with them.PositiveResponsiveness, Quality, Professionalism, Value
Andrea · 22 May 2024
Agent replied · 21 June 2024
Hi Andrea,
Thanks so much for leaving an updated review. We place priority on forging long-term relationships, so it's always great to hear from loyal customers like yourself.
We look forward to helping you further.
Andy
lettingaproperty.com
★★★★★ 5/5
TrustpilotI am with this company for more than 2…
I am with this company for more than 2 years. Very reasonable charges and very helpful in all the way process of tenancy. Specially Casey who is very kind and helpful. I would highly recommend them
Asif · 5 April 2023
Agent replied · 11 June 2024
Hi Asif, Thank you for sharing your review. We're really pleased to hear you're happy with our service and find the pricing reasonable! We're on a mission to give landlords and affordable yet worthwhile and professional lettings service, so your feedback really does mean a lot to us. We'll be sure to pass on your lovely feedback to Casey too! Thank you,Katielettingaproperty.com
★★★★★ 4/5
GoogleGood costomer service from staff. But the webpage doesnt work on PC, and payment is bugged for any platform
Engine · 19 May 2024
Agent replied · 11 June 2024
Hi Engine P,
Thanks for your positive review. We are constantly working to improve our platform so your feedback is invaluable. Feel free to reach out to us directly if you need further assistance.
Andy
lettingaproperty.com
★★★★★ 5/5
TrustpilotI will definitely give the 5 star
I will definitely give them a 5 star! extremely fast transaction, very approachable and very helpful. well done!
Garcia · 4 June 2024
Agent replied · 11 June 2024
Hi Garcia,Thanks so much for your positive review and feedback! Glad you were satisfied with our service!Andylettingaproperty.com
★★★★★ 5/5
GoogleShannon Hall and Gemma were brilliant
Praveen · 10 June 2020
Agent replied · 11 June 2024
Hi Praveen, thank you so much for your kind comments! Shannon, Gemma and the rest of the team are always thrilled to hear positive feedback from our clients. Thanks again for your continued custom.
We look forward to working with you again in the future.
All the best,
The team at Letting a Property
★★★★★ 5/5
GoogleGreat service, Shannon has been great!
Martha · 10 June 2020
Agent replied · 11 June 2024
Hi Martha,
Thank you so much for taking the time out to highlight your thoughts on the service you've received from the team, and in particular from Shannon 😊
We're all on standby should you require any more help with your rental property.
Once again, thank you for your continued loyatly to our company.
All the very best,
The team at Letting a Property
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