Trusted Agent profile · Henley-In-Arden
★★★★★
1,151 reviews across 3 platforms
10 Arden Court, William James Way, Henley-In-Arden, B95 5QR
LettingaPropertycom's office in Henley-In-Arden, at 10 Arden Court, is rated 4.6 out of 5 across 1,151 reviews on three platforms, including 740 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. LettingaPropertycom hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Henley-In-Arden.
The Trusted Agent 2026 results for LettingaPropertycom, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Henley-In-Arden office, from every platform, shown as written. First names only.
3/5
TrustpilotLetting properties are reachable via…
Letting properties are reachable via email and telephone call. The portal enables landlords to have great control which means the agents take a step back & it can feel the landlord is doing things independently.
Hi Timi,Thanks for your review and feedback, much appreciated.Andylettingaproperty.com
5/5
GoogleIt's very rare to deal with letting agents that are nice and helpful, especially in London. I dealt with Charlotte, I found she was extremely helpful and patient. She was quick to respond to queries, and helped us get through the process efficiently. Thank you for your time and help Charlotte! :-)
5/5
GoogleHad some issues in their website when I tried to rent a property. And left a bad review here. The owner himself called me to assist with my issue. I appreciate their dedication towards a better customer satisfaction. Keep up the good work! 💐 …
Hi Indunil, Thank you for taking the time to update your review. We really appreciate your feedback and are very glad we were able to resolve your issues. Any future problems, please don't hesitate to get in touch. All the best, Katie
1/5
TrustpilotVery bed services
Very bed services. I was very happy before boarding.Now I never get my dashboard accurate, always says wrong things about everything. I have contacted them so many times to fix it but they never done it.My tenant has always paid rent an deposits on time whenever it’s due but unfortunately I had to beg lettingproperty to transfer it to my bank.Now My March month rent my tenant has paid on 24 February but I have not received it by 4 of March even.I have contacted them so many times again to send my money as I have a mortgage payment going through but they never did so. Still waiting Please don’t use this company as it looks like a scam.
5/5
GoogleI've let property in the past but things change and the help I had from every member of the team was excellent. Every step was dealt with quickly and professionally. I would 100% recommend this company!!!PositiveResponsiveness, Professionalism, Value
Hi Susan, Thank you for your kind review. We're so pleased your experience with LettingaProperty.com has been so positive. Best wishes, Bea LettingaProperty.com
5/5
GoogleAshleah was nothing but helpful, professional and friendly throughout our call. Highly recommend.
Hi Nicholas, Thank you for your kind review! It's so lovely to hear that Ashleah provided you with the help you needed. If you ever need any more assistance, please do not hesitate to get back in touch! Best wishes, Bea LettingaProperty.com
5/5
GoogleI'm a LettingaProperty.com costumer and have been very satisfied with the service provided. The team is very friendly and professional. They answered my questions very quickly and they helped me find a tenant in less than a week. I have received all the necessary support during the process and I could always rely on them with everything I needed. Highly recommend!
Hi Flo, Thank you so much for taking the time to leave such a lovely review. We really appreciate it! We're so happy to hear that our team were able to help you let your property in less than a week - great news! We wish you the best of luck with your property and are always here if you need us :-) All the best, LettingaProperty.com
5/5
GoogleGreat company, really simplified the whole process of referencing and securing the property, my contact was Casey Clifton, absolute diamond, over the moon with the whole experience and forever grateful
Hi Soumaia, Wow, what a glowing review of Casey! We agree, she really is a star and embodies the dedication to excellent service we pride ourselves on. We're so pleased you had a great experience, thanks for sharing it. Andy lettingaproperty.com
5/5
GoogleI wasn't sure about going with an on line agency at first but I had nothing to worry about. Shannon was a great support to me throughout the process and continues to be. Thanks Shannon for all your help and to the rest of the team who helped along the way.
5/5
TrustpilotGreat service from Charlotte Clarke
Great service from Charlotte Clarke.
2/5
GoogleIt appeared on a few occasions that we would be asked for the same information from different lettings agents. It also appeared that the team had not been speaking to one another resulting in repetition of the same information. There were agents that were excellent in their undertakings.
5/5
TrustpilotSmooth letting process
I have had an exceptionally good experience so far with Ashleah. She has been patient and has explained the process to me. I was fortunate to find the right tenants within a couple of weeks after advertising and using the Complate Plan I feel confident that I have made the correct choice.
Hi Glynis, thank you for taking the time to leave us a review. We're very happy to hear that you're having such a good experience and feel confident in your Complete Plan. We'll be sure to pass on your kind words to Ashleah too!
3/5
TrustpilotLow cost, basic service, not experts
This is a low cost option for Landlords. However there are things to know. The first thing is that although their sales team gave me the impression they had expert knowledge about my area, it was quickly apparent they did not. If you choose to use them make sure you have done your homework on the area and know roughly what your property will let for. The website is very new which I was not aware of, and although it looks like it should be a simple step by step automated process, I found it very clunky and often had to use tech support to ask what happens next as things were getting stuck in the process. During the sales process I was told by my assigned agent that 6 monthly letting options were available, and I even asked again during the final stages. It was only when I had signed up my tenant and I was speaking to the tech team (again) that I was told I would have to pay the monthly fee for a period of 12 months even if a 6 month clause was in place. I complained but they said that I had signed the contract and there was nothing they could do. My tenant has only been in 3 weeks so I’ve yet to reach the first monthly payment milestone to know if their tech has improved. I didn’t get paid my rent over Christmas because they had to do a manual payment, but had all gone home for the holidays.Personally, I wouldn’t recommend to inexperienced landlords but if you know what you’re doing or you are on a really tight budget and prepared to take the rough with the smooth, then go for it. Save money and take the photos yourself, meet the tenants yourself at the initial visit and arrange the required certificates yourself. I’m glad I took the trouble to meet my tenant at the first viewing because on paper I wouldn’t have taken him on, but I picked up a lot by meeting him in person.
5/5
GoogleLettingaproperty did a good job once again and helped me along the way with various things. It was a perfect combination of online and in person support from Donna
Hi James, Great to hear that we delivered "a perfect combination of online and in-person support", that's exactly what we aim to do! Thanks so much for taking the time to leave this positive feedback. Andy lettingaproperty.com
5/5
GoogleThanks Ashleah for her helps
You are very welcome!
5/5
GoogleNatalie Deakin is a legend!
We can only agree!
5/5
TrustpilotPrompt and efficient service
Within an hour of emailing Casey, my Tenancy Manager, my queries regarding end of tenancy were answered, and my ad for a new tenant was live on the various property platforms!
Hi there,Thanks for your positive feedback. Lovely to hear that Casey was able to answer all your questions and provide assistance so promptly.We look forward to supporting you again in the future.Andylettingaproperty.com
1/5
TrustpilotScam comparison
Used their comparison site and it's not even based on my location. No idea why they are asking for my postcode. They scammed me out of my data.
Hi John,Thanks for your feedback. Sorry to hear you feel this way but saying you were "scammed" out of your data is very misleading.We provide a comparison of letting agent fees for landlords. We ask for contact information so we can follow up and discuss how we can help them. The postcode allows us to research the local market to provide relevant information.Incidentally, I can't actually find a record of your submission so it seems you didn't provide any data.Andylettingaproperty.com
1/5
GoogleJust been on the website i was sent here via shelter and have had the worst time trying to contact someone all i get is a answer message it don't even ring.. I will leave my number on the answer message and wait for contact if all goes well i will update my rating but so far looks bad
Hello Jonathan, Many thanks for getting in touch. We did try to respond to your original enquiry through Google messages however, it seems the message thread was deleted. I understand you visited our website via Shelter and may be looking for landlords that accept housing benefit applications? If that’s the case, we have put together a page of information that may assist you: https://www.lettingaproperty.com/private-landlords-accept-dss If not, please be advised of our contact information below. Our landlord team are available Mon to Fri - 9am - 5.30pm. Please complete the contact form and a member of the team will respond shortly. Go to: https://www.lettingaproperty.com/contact If you have a question regarding the status of your referencing application, please contact Experian on 03330 000232 or email tvreferences@mail.backgroundchecking.com. They are available from Mon to Fri, 9am - 5.30pm To book a viewing on a property, you can do so online 24/7/365. Go to: https://www.lettingaproperty.com/rent, search our website and click the green button that says "Book a Viewing". You should then receive contact from us or the landlord within 24 hours. If the property status shows as 'unavailable' or 'Let agreed', this means that it is either currently undergoing referencing or is no longer available to rent. Please continue your search for alternative accommodation. For general enquiries, use the contact form. Go to: https://www.lettingaproperty.com/contact If none of the above information is helpful, please let us know via our contact page and a member of our support team will be in touch during office hours. Kind regards LettingaProperty.com
5/5
TrustpilotGood service from Lettingproperty.com
Arranging the the Check In and Inventory report to my flat was easy to arrange with Talia Szuminska and the Inventory report done was very thorough.
Thanks Leo!Great to hear Talia was so thorough and you were happy with the service you got!Andylettingaproperty.com
5/5
TrustpilotGreat service
Casey has provided excellent support over the last year with our property. She is extremely responsive and proactive
Thank you so much for your kind words! We’re thrilled to hear that Casey has provided excellent support and been responsive and proactive with your property. We’ll be sure to pass on your feedback to her!
5/5
GoogleFantastic service from Donna, she was very responsive and always there to guide you through queries. I would highly recommend this company.PositiveQuality, Value
Hi Susan, Thanks so much for your excellent review! Wonderful to hear you've had such good service. Donna will be very pleased too! Andy lettingaproperty.com
5/5
GoogleChloe in accounts has always been very professional and kept me informed of any updates on issues of payment or late payments, which is what you need as a Landlord.
Hi Jon, Thanks for your great review, and pleasing to hear that Chloe has been professional and informative. We look forward to helping you further in future. Andy lettingaproperty.com
5/5
GoogleGreat company to arrange a property let with. Reasonably priced, very responsive, and a clear process which is easy to follow and not too complicated. Would recommend others use them.
Hi Shane, Thanks so much for taking the time to leave a review. Glad our service and process worked out so well for you, We look forward to helping you further. Andy lettingaproperty.com
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. LettingaPropertycom won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. LettingaPropertycom hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Henley-In-Arden.
