Every review we hold for the Henley-In-Arden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJames and Casey were fantastic to work with and they kept me updated throughout the tenanting process.
A · 10 June 2022
Agent replied · 11 June 2024
Thank you for the kind review! We're so pleased that James and Casey were able to help you and will certainly pass your feedback onto them!
Katie
LettingaProperty.com
★★★★★ 5/5
GoogleWhat a superb work from Casey, always very supportive, very understanding as well as very knowledgeable & professional.
Couldn't recommend LAP enough, specifically for the Support Team behind it all...
Thank you so much again, Casey, for your great work & support!
Raúl · 10 April 2024
Agent replied · 11 June 2024
Hi Raul,
Wow, high praise for our support team! We pride ourselves on delivering excellent customer service so this really is wonderful to hear. Thank you so much.
Andy
lettingaproperty.com
★★★★★ 5/5
GoogleExcellent agency
Very helpful , highly recommend
Said · 18 August 2025
Agent replied · 11 October 2026
Thanks Said, really appreciate your recommendation. Glad we could help.
★★★★★ 5/5
Trustpilotlettingaproperty.com is superb
lettingaproperty.com is superb. -Great value for money. -Superb "Plan" services. -the best part is an efficient customer support team (Shannon in particular)I being a first-time landlord had lots of queries and questions, but the whole process of putting my property on the market and getting a tenet was made easy, thanks to the good communication from the customer support team. Thank you. Sid.
Sid · 25 August 2022
Agent replied · 11 June 2024
Thanks for your review, Sid! We really appreciate your feedback. It's great to know that you are enjoying our service and find it to be great value for money. We will pass on your kind words to Shannon too!
★★★★★ 5/5
GoogleI had a fantastic experience with this agency - from beginning to end - letting my home out for 12 months whilst I was overseas.
Massive saving from "High Street" agents and better service than I've ever experienced.
Dan · 18 June 2024
Agent replied · 26 August 2024
Hi Dan,
Glad you had such a fantastic experience with us! And saving landlords money makes us very happy! Appreciate you sharing.
Andy
lettingaproperty.com
★★★★★ 5/5
GoogleFollowing departure of my previous tenants, Natalie Dakin was incredibly helpful in resolving a rather difficulty situation very satisfactorily.
Mehmet · 5 August 2024
★★★★★ 5/5
GoogleAshleah was amazing kept me up to date through out the process thank you so much
Amerie · 10 June 2022
Agent replied · 11 June 2024
Hi Amerie,
Thank you for your review. We're so glad that Ashleah was able to help 😊
All the best,
Katie
LettingaProperty.com
★★★★★ 5/5
GoogleLovely warm friendly staff very informative gets the job done asap excellent service no problems with every person l have delt with very helpful which is very important to me as l live in Spain
Chris · 27 July 2024
Agent replied · 26 August 2024
Hi Chris,
Thanks for your wonderful review. Great to hear about the great service you've received. We look forward to helping you further.
Andy
lettingaproperty.com
★★★★★ 1/5
TrustpilotDefinitely a scam, be careful!
Lettingaproperty claims a hassle-free switch from your Estate Agent, this is not true, this is a scam. Lettingaproperty asked me to pay £50 to open account. They did not switch and it is now ignoring me. It is definitely a scam! Be careful!
Helen · 25 February 2024
Agent replied · 11 June 2024
Hi Helen,Thanks for your feedback and sorry you feel this way.Having spoken to our onboarding team, it seems your current agent refused to release you from your contract.We've contacted you to provide support with this but have been unable to reach you. We haven't been ignoring you and are happy to help if you get back in touch.Just to reassure you, and other landlords, our service is definitely not a scam, evidenced by the many positive reviews we have here and across other review platforms.Thanks for considering lettingaproperty.com. We look forward to hearing from you and working to regain your trust.Andylettingaproperty.com
★★★★★ 5/5
GoogleShannon is very responsive and lovely, I'm very happy with her. All my questions are asked and she's very pro-active :)PositiveResponsiveness, Professionalism
Ksenia · 10 June 2021
Agent replied · 11 June 2024
Hi Ksenia,
Thank you for your lovely feedback, we really appreciate it :)
Best wishes,
Bea
LettingaProperty.com
★★★★★ 5/5
TrustpilotExcellent service
I’ve been dealing with Casey to rent out my flat and she has been fabulous. She answered all my questions really quickly and nothing was too much trouble. I definitely recommend lettingaproperty.com
Caroline · 13 September 2024
Agent replied · 11 June 2024
Hi Caroline,Thank you for your positive feedback about your account manager, Talia, she really is a credit to our business and we're lucky to have her.Andylettingaproperty.com
★★★★★ 5/5
TrustpilotCasey was really helpful and we would…
Casey was really helpful and we would like to say Thank you for her.
Timea · 18 August 2022
Agent replied · 11 June 2024
Thank you Timea! We have passed on your kind words to Casey.
★★★★★ 5/5
GoogleCharlotte was very helpful, polite and friendly, I was pleasantly surprised at cost,PositiveResponsiveness, Professionalism, Value
Beverley · 22 June 2022
Agent replied · 21 June 2024
Hi Beverley,
Thank you for taking the time to leave a review - it is very much appreciated.
All the best,
Bea
LettingaProperty.com
★★★★★ 4/5
TrustpilotExcellent customer service
Huge Thankyou to Tom Molloy Head of Sales. The customer service phonecall I received from him was excellent, we are at a stage we’re companies often don’t return calls or even emails however he took the time to contact and ensured my customer experience was was good one. Thankyou Tom your time it was appreciated.
JAA · 15 April 2023
Agent replied · 11 June 2024
Hi JAA,Thanks so much for taking the time to provide your feedback.We're very pleased you appreciated the call with Tom and had a good experience. We look forward to assisting you further.Thanks again for your review,Andylettingaproperty.com
★★★★★ 1/5
GoogleVery bad service. If you are a landlord please don't use their service because it sounds cheap but once they took the money they keep you on waiting and you need to call and chase all the steps. They are not professional at all. You will definitely lose money by using their services.
Nawar · 10 June 2023
Agent replied · 11 June 2024
Dear Nawar,
Thank you for your feedback and we’re sorry to hear about your experience.
We’re usually known for our exceptional customer service, and we regret that we didn’t meet your expectations on this occasion.
If you’re open to discussing this further, please email us at management@lettingaproperty.com or call 0333 577 8888 and ask to speak with Tom, our Head of Sales.
We’d greatly appreciate the opportunity to make things right and work toward earning back your confidence.
Yours,
Katie
lettingaproperty.com
★★★★★ 5/5
GoogleCharllote was extremely helpful, overall a very good and supportive letting agencyPositiveResponsiveness, Quality, Professionalism, Value
Ademola · 10 June 2022
Agent replied · 11 June 2024
Hi Ademola,
Thank you for your positive feedback - it is very much appreciated :)
Best wishes,
Bea
LettingaProperty.com
★★★★★ 5/5
GoogleAmazing customer service, really kind & understanding & full of knowledge.
Thank you Casey!
Chloe
Chloe · 10 June 2022
Agent replied · 11 June 2024
Thank you for your review, Chloe! We're very glad that Casey was able to help you.
Best wishes,
Katie
LettingaProperty.com
★★★★★ 5/5
TrustpilotWhat a superb work from Casey
What a superb work from Casey, always very supportive, very understanding as well as very knowledgeable & professional. Couldn't recommend LAP enough, specifically for the Support Team behind it all...Thank you so much again, Casey, for your great work & support!
Raúl · 14 March 2024
Agent replied · 11 June 2024
Hi Raul,Thanks for your great feedback!Wonderful to hear that Casey has been so supportive, understanding, knowledgeable and professional! She is delighted to get feedback like this too.Casey, and the whole team, look forward to helping you further.Andylettingaproperty.com
★★★★★ 5/5
TrustpilotCasey was very helpful and professional…
Casey was very helpful and professional top class
R · 6 February 2023
Agent replied · 11 June 2024
Thank you for leaving us a review! We'll be sure to pass on your kind feedback to Casey.
★★★★★ 5/5
GoogleThis agency is very comprehensive in guiding us every step of the way. The agents are very respectful and accommodating especially Ashleah. The requirements are also easy to submit and they are updating us about the progress of the application. I highly recommend them. 🙏🏻 …
Kristine · 10 June 2022
★★★★★ 5/5
TrustpilotThe best service I could ask for
The best service I could ask for! Demi my letting agent has been a delight! Very swift responses every enquiry I had, couldn’t of asked for a better service so I would highly recommend this services, especially from Demi herself! Thank you ever so much
Brandon · 28 November 2023
Agent replied · 11 June 2024
Hi Brandon,Wow, high praise indeed, thank you! Our team (Demi in particular) are very happy to hear you've had such a good experience with us. And you're welcome, we're always happy to help.Thanks,Andylettingaproperty.com
★★★★★ 5/5
TrustpilotDemi - A lettingaproperty Star !
Demi at Letting a property was fantastic. She helped uploading my properties for me and went above and beyond to help me. A fantastic company to deal with for landlords. I always find great tenants quickly and thoroughly recommend them.
Customer · 14 March 2024
Agent replied · 11 June 2024
Hi there,Thanks so much for sharing your positive experience with usGreat to hear that Demi went above and beyond to deliver excellent service, that's what we aim to do and pride ourselves on.Thanks again,Andylettingaproperty.com
★★★★★ 5/5
TrustpilotGenuinely Helpful and most interesting letting platform.
There was little hitch with the website at first but once got going, with a little help from Shannon, it all went fairly smoothly. I, therefore, strongly recommend this company for any Landlords that are starting in the property letting sphere.
Seyed · 1 December 2022
★★★★★ 1/5
TrustpilotExtremely disappointing and frustrating…
Extremely disappointing and frustrating experience with LettingaProperty.com.
Tanishka · 30 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.