LettingaPropertycom Henley-In-Arden reviews

★★★★★ 5/5

Trustpilot

We were 'accidental landlords'

We were 'accidental landlords'. Simply superb. So much cheaper than using a traditional estate agent to let out our flat, but the service is exceptional. Hyper responsive, solutions focused and good communication from their client facing team. I would reccomend to anyone looking to rent out their flat.

Mr · 10 April 2024

★★★★★ 1/5

Google

Very disappointing. (To say the least..!) Why, having been such a loyal customer over so many years did we have to battle over fees and are now waiting for monies owed? We all expect our tenants to pay accurately and on time. Why dont lettingaproperty do the same?! To be clear- The business started off really well but has gone downhill over the last 2 years. What happened? Leaving.com.

CHRIS · 8 October 2024

★★★★★ 5/5

Google

Very impressed. Ashleah was amazing. She listened and promptly replied all questions and emails . The whole process run so smoothly.PositiveResponsiveness, Professionalism

Barbie · 22 June 2022

★★★★★ 1/5

Google

Wouldn’t even give it a 1 star

Leanne · 11 October 2025

★★★★★ 5/5

Google

Ms.Charlotte Daccus was very helpful in explaining the rental process and guiding me through each step. Excellent service !!PositiveResponsiveness, Quality, Professionalism, Value

Kous · 10 June 2022

★★★★★ 5/5

Google

Helen Davis was so helpful thought the process, she made it very easy for us with her clear Communication and quick responses.

Olivia · 10 June 2022

★★★★★ 5/5

Google

Ashleah Pope is a great letting advisor. She helped me with all my queries on time. As a landlord, I recommend LettingaProperty.com.

Erfan · 10 June 2022

★★★★★ 5/5

Google

I have used Letting a Property for over 5 years and found the service to be great. Donna, my account manager is very approachable and very focused on customer service (even working up to 10pm at night if there is an issue) Cant compliment this team enough

Chris · 10 April 2024

★★★★★ 5/5

Google

My experience took place during Covid-19 lockdown period in the UK. A few weeks earlier than the lockdown I initiated conversations with High Street Estate Agents who could not adapt fast enough to this new situation. I then decided to move forward with a whole new strategy, and after researching deeply different online agents, I could really found an added value in LettingAProperty offering. The property was advertised on the first day, and despite of the tough situation, the property became Let Agreed in less than a month, with the asking price and a perfect family fit. I wanted to really congratulate the team, including the founder, who was deeply committed to the process since the beginning. 100% recommended!

J · 10 June 2020

★★★★★ 3/5

Google

The only negative aspect I have encountered is with communication - not quite meeting my expectations of receiving relevant updates and had to chase email response multiple times, only to find their response partial to my queries. However since my complain regarding this, they have seek to improve their communication aspect and heeded my main concerns.

Tessa · 13 September 2023

★★★★★ 5/5

Trustpilot

Excellent experience

Casey was very helpful and responded quickly to all emails.The service from lettingaproperty was excellent and very competitivly priced.

Ben · 26 September 2022

★★★★★ 1/5

Google

Horrible experience as a landlord! I was never able to speak to someone about anything. No support whatsoever at the end of tenancy. I heard about it from our tenant. Then I had to chase the person responsible for that case with no joy. I try to contact support but all they managed to do is to get the same person that has been ignoring me to contact me with no useful information. I asked him to raise a complaint and he did that by coping his manager! Guess what?! I heard nothing back from his manager. Trust me if you are a landlord .. RUNAWAY

Nada · 11 March 2024

★★★★★ 4/5

Trustpilot

Very good service with prompt replies…

Very good service with prompt replies to requests from landlords. Charlotte Clarke has been especially helpful in managing the accounts.

Soran · 9 October 2024

★★★★★ 5/5

Trustpilot

Great professional service

Great service. Prompt answer to emails and it's easy to book a telephone call if that's more convenient. Getting a property ready for rental and tenanted is far from simple, but the tenancy manger, Demi, kept us updated with the process in a friendly professional manner.

Julie · 17 April 2024

★★★★★ 5/5

Trustpilot

Hopefully she sort out my ongoing issue

Megha · 26 June 2026

★★★★★ 5/5

Google

The service is really good. Our agent Charlotte has been really informative, supportive, helpful and understanding. Thanks for all your help.

Minksquirrel · 10 June 2022

★★★★★ 5/5

Google

I used Lettingaproperty.com before and said that I would highly recommend them to anyone, especially first time landlords as it was an easy process and there was always someone at the end of the phone who would always help. Now I have a second property to rent. I’ve gone back to them - just as easy. The staff are always so, so helpful. I’m going to recommend them again!!!

Susan · 10 June 2022

★★★★★ 5/5

Trustpilot

Very Helpful

Casey was always on hand to guide me through the process so very satisfied.

Warren · 6 March 2023

★★★★★ 3/5

Trustpilot

Communication needs improvements

The only negative aspect I have encountered is with communication - not quite meeting my expectations of receiving relevant updates and had to chase email response multiple times, only to find their response partial to my queries. However since my complain regarding this, they have seek to improve their communication aspect and heeded my main concerns.

Tessa · 27 August 2023

★★★★★ 2/5

Google

Service is okayish! It takes around 5 days to to receive the rental money. Recently introduced £240 admintration charge upon ending the contract. With the same sort service while considering the total agency charge, there are better service providers.

Babu · 12 August 2024

★★★★★ 5/5

Google

Letting a Property have rented my flat twice now. Shannon is very helpful and gives good advice. It's a well priced service if you are looking to manage your flat yourself

Simon · 10 June 2020

★★★★★ 5/5

Google

LettingaProperty are an excellent online agency. They are extremely responsive - there's always a real person on the other end of the telephone, they respond quickly to any issue raised and are very helpful and supportive. They make lots of helpful suggestions, offer clear guidance on everything you need as a landlord. The additional services they recommend from third parties are reasonably priced and always delivered well and on time. I would definitely recommend them to any independent landlord.

Louisiana · 10 June 2020

★★★★★ 5/5

Google

Mia Coles was so helpful, keep up the good work.,.

Clarence · 10 June 2023

★★★★★ 5/5

Google

Thank for everything. Charlotte Clarke, Kelsey Hall, Ashleah Pope and your team are awesome. Have always communicate with me quickly and very professionally. I am very happy with your services and you making so much easy for landlords and tenants specially for new people. Your services are excellent with most cost effective. Thank you again for all. Imran

Imran · 10 June 2023