Every review we hold for the Henley-In-Arden office, from every platform, shown as written. First names only.
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5/5
TrustpilotShannon has been amazing from the wordβ¦
Shannon has been amazing from the word go. She provided me with lots of support, information and assistance when I needed it. π
Jesinta Β· 30 November 2022
Agent replied Β· 11 June 2024
Thank you for your review, Jesinta. We're glad to hear you're so pleased with your service from Shannon and that she provided you with the support you needed.We'll be sure to pass on your kind feedback. Many thanks,Katie
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5/5
GoogleMia made the whole process of renewing our lease as straightforward and simple as possible. Fantastic job.
Martin Β· 10 June 2023
Agent replied Β· 11 June 2024
Hi Martin, thank you for taking the time to leave us a review. We're so pleased that renewing your tenancy was easy - we're all about making thing simple here! It's great to hear that Mia was able to help you too - she's a star!
Thank you,
Katie
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5/5
GoogleCharlotte has been very helpful and responsive to every question I have asked. Would definitely recommend thank you for making our experience an easy one!!PositiveResponsiveness, Professionalism, Value
Mike Β· 10 June 2022
Agent replied Β· 11 June 2024
Hi there,
Thank you for recommending us in your review, it is much appreciated. Weβre glad we made your experience with us a great one and will be happy to help you again soon. π
Best wishes,
Bea
LettingaProperty.com
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5/5
GoogleVery efficient and very friendly!
Wang Β· 16 December 2025
Agent replied Β· 16 April 2026
Hi Wang Zhenguo,
Thank you for your review. I am pleased to hear that you found our service both efficient and friendly. We always aim to provide a smooth and welcoming experience for our clients, and it is wonderful to know this was your experience.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
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5/5
TrustpilotI had a query about contract renewalsβ¦
I had a query about contract renewals which was quickly addressed and resolved with information of what would be ammended and when. This clarified some confusion as my tenant had assumed change had happened immediately. However we were able to resolve and renewal will be good for both tenant and landlord. Thanks
Chan Β· 10 April 2024
Agent replied Β· 11 June 2024
Thank you for your feedback, Chan!We're glad we could clarify your concerns regarding the contract renewal and help resolve the confusion effectively. We're always here to ensure a smooth process for landlords and tenants. Thanks for your trust in us!All the bestAndy
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5/5
TrustpilotCasey was really helpful
Casey was really helpful, thank you!
Fiona Β· 29 February 2024
Agent replied Β· 11 June 2024
Hi Fiona,Wonderful to hear you had a great experience with Casey, thanks so much for sharing! Andylettingaproperty.com
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5/5
GoogleI needed an inventory at very short notice for the same afternoon and Andrada was wonderful. She said she would make enquiries and within 15 mins rung back with an appointment, amazing!PositiveResponsiveness, Professionalism
Oilin Β· 10 June 2021
Agent replied Β· 11 June 2024
Hi Oilin,
Thanks for your positive feedback! :)
Wishing you the best,
Bea
LettingaProperty.com
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5/5
GoogleI dealt with Katie during the referencing part of getting in to my new rental property, there were a few stumbling blocks but she was helpful and courteous throughout.
Would recommend these to landlords and tenants alike
Lyndon Β· 10 June 2020
Agent replied Β· 11 June 2024
Hi Lyndon, thank you so much for your lovely review. We will be sure to pass on your kind words to Katie!
Best wishes,
The LettingaProperty.com Team
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5/5
TrustpilotHouse in Hampton
Very responsive, professional and problem solving
JarosΕaw Β· 2 December 2025
Agent replied Β· 25 December 2025
Hi JarosΕaw,
Thank you for your feedback. I am delighted to hear that you found our service responsive, professional, and focused on problem-solving. We always aim to support our clients efficiently and effectively, and it is wonderful to know this was reflected in your experience.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
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5/5
TrustpilotAs a first time landlord...
As a first time landlord, I was naturally unsure of the process, and also the emotion I'd feel putting my property on the market, but Lettingaproperty have been great each step of the way. Kelsey in particular has been incredibly supportive, accessible and present, and guided me through each step - which I'm really grateful for. I'd use lettingaproperty again, and look forward to using their services throughout the tenancy!
Tom Β· 8 December 2022
Agent replied Β· 11 June 2024
Thank you for your kind review, Tom. We're very happy that you are pleased with your experience.
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5/5
GoogleCharlotte is helpful and knowledgeable. I felt absolutely no pressure whatsoever and have a sense that Iβll really be looked after by her and the company.
Amy Β· 10 June 2022
Agent replied Β· 11 June 2024
Thank you for your review, Amy! Glad to hear that Charlotte looked after you and that you are pleased with our service! If you need anything else, you know where we are! :)
Katie
LettingaProperty.com
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5/5
GoogleHelen has been great from the start, always keeping us informed and following things up for us before we even had a chance to ask her!
Would highly recommend π Thank you.PositiveProfessionalism
Angela Β· 10 June 2021
Agent replied Β· 11 June 2024
Hi Angela,
Thank you for your kind review! So glad to hear that Helen was able to help.
Best wishes,
Bea
LettingaProperty.com
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5/5
GoogleHave used letting a property.com from two of my properties, great experience from start to finish, professional, know what they are doing, ensuring all the complaince is adhered to as well. being in touch with me whenever there is a request for viewing and guiding me through the whole process.. The price and the rent gaurantee is the biggest differentiator than other online letting agents, if you want peace of mind on the rent being given on time, this is the place to goPositiveResponsiveness, Quality, Professionalism, Value
Keerthi Β· 10 June 2021
Agent replied Β· 11 June 2024
Hi Keerthi,
Thank you so much for taking the time to leaving us such a positive review, we really appreciate it!
It is so great to hear that you have had such a pleasant experience with us.
All the best,
Bea
LettingaProperty.com
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5/5
GoogleI had a short initial engagement with letting a property but later had to switch to a high street agent due to my circumstances. The amount of flexibility that has been shown by these guys is amazing. I have labelled them as problem solvers and would 100% recommend them for anyone who is planning to let a property while staying in the country or having friends/family who can help out with tenant transitions ( in my situation I had to relocate overseas hence a high street agent was better suited)PositiveResponsiveness
Hassan Β· 10 June 2021
Agent replied Β· 11 June 2024
Hi Hassan,
Thank you for your lovely review, it is really appreciated!
It is a pleasure to hear that you had such a positive experience with us and we wish you well in your letting journey.
Best wishes,
Bea
LettingaProperty.com
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5/5
GoogleI must say that I had a wonderful experience and what more you can ask for if you get a tenant in dot 10 days moved into the property. Words are less to express how easy was it to setup, dealing with tenants and especially the guidance we recieved at every stage. I would like to mention Shannon as a great help and for her guidance at each step. I would like to wish you good luck and also that everyone should use your platform atleast once to see how well it works and save themselves from the high street rip off.PositiveResponsiveness, Quality, Professionalism, Value
Chander Β· 10 June 2021
Agent replied Β· 11 June 2024
Hi Chander,
Thank you so much for your kind review :)
We are so glad that you have had such a positive experience with us and are so glad Shannon was able to help.
Please do not hesitate to get back in touch if you ever need any further assistance.
Best wishes,
Bea
LettingaProperty.com
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5/5
GoogleI started renting out my first property last year and the service was excellent. I have now successfully rented my second property with again excellent, efficient service. The pricing has increased for the full package but still represents excellent value compared with estate agents. The emergency cover is fantastic to have included. As I look to expand my portfolio I plan on staying with lettingaproperty.com throughout my landlord journey. Highly recommend that if you are looking for a company that have excellent and efficient service they are perfect.
Daniel Β· 10 June 2021
Agent replied Β· 11 June 2024
Hi Dan,
Thank you for leaving us such a wonderful review! We are so delighted to be helping with you with your properties and are ecstatic to hear that you find out Complete package to be excellent value. We look forward to helping you as you expand your portfolio!
Best wishes,
LettingaProperty.com
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5/5
GoogleGreat value for money! Lovely helpful staff!
Rachel Β· 16 November 2025
Agent replied Β· 16 April 2026
Hi Rachel,
Thank you for your kind review. Iβm delighted to hear that you found our service great value and that our team were helpful throughout your experience. Your feedback means a lot to us.
Best wishes,
Helen
Operations Manager
Lettingaproperty.com
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5/5
GoogleI found Ashleah to be efficient, professional and extremely pleasant to work with. As an ambassador to this letting agency I would highly recommend Ashleah
Gino Β· 10 June 2022
Agent replied Β· 11 June 2024
Hi Gino,
Thank you for your kind feedback on your experience with our team - we appreciate it π
All the best,
Bea
LettingaProperty.com
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5/5
GoogleCasey was always willing to help and responded very quickly. She made the whole process of getting a property easier. Thank you Casey ππ½ β¦
Dolapo Β· 10 June 2022
Agent replied Β· 11 June 2024
Hi Dolapo,
Thank you for your positive feedback on your experience with our team.
Please don't hesitate to get back in touch if you'd like any further assistance π
All the best,
Bea
LettingaProperty.com
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5/5
GoogleI worked with Ashleah. She was quick with her responses and supported me well with arranging my first rental. Very please with the service.PositiveResponsiveness, Professionalism
Jay Β· 10 June 2022
Agent replied Β· 11 June 2024
Hi Jay,
Thank you for your positive feedback. We are so pleased you've enjoyed your experience. Please get back in touch if you'd like any further assistance π
Best wishes,
Bea
LettingaProperty.com
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5/5
GoogleHelen Davies was very accommodating, responsive and collaborative to all our needs, as well as polite and a pleasure to liaise with. Would highly recommend!
Leone Β· 10 June 2022
Agent replied Β· 11 June 2024
Hi Leone,
Thank you for your positive feedback.
We're delighted Helen could provide you with the help you were looking for. :)
All the best,
Bea
LettingaProperty.com
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5/5
TrustpilotGreat support from the team
Great support from the team, in particular Ajay and Casey who are very responsive on emails and answers any queries that I have.
Bhairavi Β· 16 October 2024
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5/5
GoogleLily was so polite and helpful, answered my questions and eased my concerns immediately
Andrea Β· 10 June 2023
Agent replied Β· 11 June 2024
Hi Andrea,
Thanks so much for your positive review. Great to hear that you had such good service from Lily.
Andy
lettingaproperty.com
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5/5
GoogleGreat service, always quick to respond, effective and friendly
Andrew Β· 11 October 2025
Agent replied Β· 11 October 2026
Hi Andrew,
Thanks for taking the time to leave a review. Glad to hear the team have been responsive and helpful.
Much appreciated.
Helen
Operations Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.