Every review we hold for the Henley-In-Arden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent, Shannon has been very helpful and professional. We feel very reassured to be on board with the agency...
Soundzandpower · 10 June 2021
Agent replied · 11 June 2024
Hi there,
Thank you for taking the time to leave such a lovely review. We're so happy to hear that Shannon was able to help you and will certainly pass your feedback on to her!
Best wishes,
The LettingaProperty.com Team
★★★★★ 5/5
TrustpilotAfter speaking with demi I felt…
After speaking with demi I felt confident because she spoke with clarity and she was understanding and communicates well and he rep skills are satisfactory great and then follow up on her word in sending me properties link she's effective and reliable .... Great job am well pleased
Rohalia · 25 July 2023
Agent replied · 11 June 2024
Hi Rohalia,Thanks for your feedback. Demi is our newest recruit but has really hit the ground running, great to hear that you are so pleased with the service she provided.Andylettingaproperty.com
★★★★★ 5/5
GoogleKatie was very quick and kept me up to date with progress on my application and references.
Nia · 10 June 2021
Agent replied · 11 June 2024
Hi Eugenia,
Thanks for your review! So glad Katie could have been of help.
Do get back in touch if you ever need any further assistance.
Best wishes,
Bea
LettingaProperty.com
★★★★★ 5/5
GoogleI cannot fault this company, they were very helpful in setting up the account, have sent relevant information when required. Reminders of requirements. In essence, it has given us peace of mind in our first adventure into letting a property.
Lori · 10 January 2024
Agent replied · 9 January 2025
Thank you for your review, Lori! We are very glad to have you given you some peace of mind with your rental. Renting out your home can be daunting, but we're very happy to have put you at ease.
If you ever need anything, you know where to find us.
Katie
★★★★★ 1/5
GoogleUPDATE: DPS returned our refund IN FULL which confirms that this company and the landlord are cowboys.
Perhaps if you are a cowboy landlord, you would enjoy the services of this non-existent essentially virtual agent. However, if you are a tenant you would be sensible to stay well clear.
We have had to deal with a landlord that insisted on harassing us for the duration of our tenancy, who is now withholding our deposit (all the while copying them in) and they refuse to advise the landlord of proper law and obligations.
They do not do checks on the properties, their advertised images are out of date and do not reflect the current property conditions. Our property which has caused severe health issues is now back on the market in the same condition.
We have reached out to them in an attempt to bring the matter to a amicable closure, they do not respond.NegativeResponsiveness, Professionalism
Poppie · 22 June 2023
★★★★★ 5/5
TrustpilotThanks to Charlotte for actioning my…
Thanks to Charlotte for actioning my deposit so quickly.
Steve · 8 October 2024
★★★★★ 5/5
GoogleCharlotte and the team have been so lovely to deal with, everything was well-explained and we were kept fully informed along the way.
Emma · 11 June 2019
Agent replied · 11 June 2024
Hi Emma,
Thank you for taking the time out to provide a review. Your kind words about Charlotte and the team will be passed on and will no doubt be appreicted.
I am pleaed you felt informed during the process. We are on standby for when you need further help or assistance with your tenancy.
All the best
Jonathan Daines
★★★★★ 5/5
GoogleGreat prompt and accurate service. As a first time landlord the team at Letting a Property were a massive help. Guided me through the process and the paperwork. Every question I had (and there were a lot!) Was answered quickly and with great detail.
I would highly recommend them guiding anyone through the letting process.
Julian · 11 June 2019
★★★★★ 5/5
TrustpilotCasey Clifton,my property manager ,has…
Casey Clifton,my property manager ,has been efficient in replying to queries and constructively helpful in guiding me through the letting process and beyond .
Mr · 22 October 2024
Agent replied · 23 October 2024
We’re so pleased to hear that Casey has been efficient and helpful in guiding you through the letting process. It’s great to know you’ve had such a positive experience, and we’re here to continue supporting you
★★★★★ 5/5
GoogleAshleah was very helpful and answered any questions promptly.PositiveResponsiveness, Professionalism
Raees · 10 June 2022
Agent replied · 11 June 2024
Hi Raees,
Thank you for your review! We appreciate it.
Best wishes,
Bea
LettingaProperty.com
★★★★★ 5/5
GoogleShannon was very helpful and very positive. Transparent about everything.
A · 10 June 2022
Agent replied · 11 June 2024
We're glad to hear it! Thank you
★★★★★ 5/5
GoogleDavina Prince was really helpful and professional. Keep up the good work Davina!!
Johann and Nelizia.
Jose · 10 June 2021
Agent replied · 11 June 2024
Hi Johann and Nelizia,
Thank you for your positive feedback!
We'll be sure to pass on your kind words to Davina :)
Best wishes,
Bea
LettingaProperty.com
★★★★★ 5/5
GoogleAs first time landlords we were quite anxious about the whole process, but Letting a Property has an excellent and friendly team and were very helpful throughout (we had many queries!). They were recommended by a friend who has been using their services for years and I wouldn’t hesitate to recommend them to others now. Plus you get to meet your prospective tenants and save on agency fees!
Juliana · 10 June 2020
Agent replied · 11 June 2024
Hi Juliana,
Thank you for your kind review! We're over the moon to hear that you've had such a good experience with us. We always strive to provide our landlords with a friendly and professional service and make it our goal to ease any worries that our landlords and tenants may have.
We will be sure to pass on your lovely words to the rest of the team.
LettingaProperty.com
★★★★★ 4/5
TrustpilotOverall great experience in the sell…
Overall great experience in the sell cycle. Specifically Kelsey Hall and Ashleah Pope helping to get a tenant in for 1st October. Within a month its brilliant.Traversing two platforms was difficult. However we got there in the end and having support @ lettingaproperty.com to call on for both tenant and landlord made this experience great
Chan · 30 September 2022
Agent replied · 13 June 2024
Thank you for your review, Chan. We really appreciate your feedback and are so glad to hear how helpful Kelsey was during your advertising process.
★★★★★ 5/5
TrustpilotSuccess Again!
I have just used lettingaproperty once again for my house in Teddinton and was very pleased with their comprehensive service and helping me sort out important details on the telephone. I had great support from Donna especially. I will be using them again next time!
James · 16 August 2023
Agent replied · 11 June 2024
Hi James,Thanks for your great feedback and ongoing support!Wonderful to hear that you continue to use and enjoy our "comprehensive service" and that you received great support from Donna. We look forward helping you further in future.Andylettingaproperty.com
★★★★★ 5/5
GoogleCasey has been awesome in helping arrange new tenants!
Stephen · 22 June 2022
Agent replied · 21 June 2024
Great to hear, Stephen! We'll pass your feedback onto Casey 😊 …
★★★★★ 5/5
TrustpilotHighly recommend
We’ve received great service from Letting A Property. The staff have been friendly and helpful, and always at the end of the telephone. They have been great at talking us through the whole process and arranging different services for us, such as an inventory check-in, EICR and photographs of the property. I would highly recommend.
Rebecca · 22 October 2024
★★★★★ 4/5
TrustpilotOverall good service
Overall had a positive experience with lettingaproperty.com . The website is really easy to use and track the progress of my property. The cons of using this service is that there was allot of miscommunication between the viewing agent and the people booking him via letting a property .
Tahmina · 3 April 2023
Agent replied · 11 June 2024
Hi Tahmina, thank you for taking the time to leave us a review. We're very pleased that you've had such a positive experience with us and that you find the website easy to use. In regards to your viewings, we really value your feedback on this and will be working with our viewing partner to improve this further. Thank you again for your review - we really appreciate it! All the best,Katielettingaproperty.com
★★★★★ 5/5
GoogleDonna Sirrell, a fantastic professional with good knowledge and understanding of her responsibilities.Always happy to help and provides great support and care.
Thank you so much for all your kind support and help, highly appreciated.
Malika · 11 March 2024
Agent replied · 11 June 2024
Hi Malika,
Thanks so much for taking the time to leave your great review. Sounds like you had a fantastic experience with Donna, I'm sure she really appreciates your feedback.
Andy
lettingaproperty.com
★★★★★ 5/5
Googlehave been dealing with Stacey for a few years now on a couple of properties, in that that time she has been professional and quick to reply to any queries that need addressing. Went through some hiccups when their website had a revamp, all good now though and happy to continue with them
Darryn · 9 November 2024
★★★★★ 5/5
Trustpilotgood value for money
I have been speaking to Charlotte, Mia and Donna and they all come across very patient, knowledgeable and easy to communicate with. My impression with Lettingaproperty.com so far has been excellent. Good value for money
Si · 6 March 2024
Agent replied · 11 June 2024
Hi Si,What a great review, thank you! It seems the team have made a great impression on you, receiving feedback like this makes us very happy, so it's much appreciated!Andylettingaproperty.com
★★★★★ 4/5
TrustpilotGood Prompt Service
Good response from the main office and always available. Lettingaproperty marketed my property promptly and their app is easy to use and manage viewings and selecting suitable tenants. Good value for money.
Mashood · 23 April 2024
Agent replied · 11 June 2024
Hi Mashood,Delivering a blend of technology, service and value for money is exactly what we aim to do. Sounds. like we really ticked those boxes for you, thanks for the great feedback!Andylettingaproperty.com
★★★★★ 3/5
TrustpilotLetting properties are reachable via…
Letting properties are reachable via email and telephone call. The portal enables landlords to have great control which means the agents take a step back & it can feel the landlord is doing things independently.
Timi · 16 February 2024
Agent replied · 11 June 2024
Hi Timi,Thanks for your review and feedback, much appreciated.Andylettingaproperty.com
★★★★★ 5/5
GoogleIt's very rare to deal with letting agents that are nice and helpful, especially in London. I dealt with Charlotte, I found she was extremely helpful and patient. She was quick to respond to queries, and helped us get through the process efficiently. Thank you for your time and help Charlotte! :-)
Ash · 11 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.