Trusted Agent profile · Henleaze

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CJ Hole Henleaze reviews

★★★★★ Excellent

282 reviews across 3 platforms

108 Henleaze Road, BS9 4JZ

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CJ Hole's office in Henleaze, at 108 Henleaze Road, is rated 4.8 out of 5 across 282 reviews on three platforms, including 267 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

267

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

allAgents logo

12

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About CJ Hole Henleaze

CJ Hole Henleaze are proud to have been serving the local communities for over 40 years. With the addition of the Westbury-on-Trym branch opening in 2014 as a joint venture, together we are proud to serve the Westbury-on-Trym, Stoke Bishop, Sneyd Park, Brentry, Henbury, Southmead, Sea Mills and Shirehampton areas. Located in the heart of Henleaze, we specialise in both residential sales and lettings with a wide range of properties to suit every individual need, we also offer a dedicated property management service as well as new home and land sales. Our team are passionate about property and are committed to delivering a high standard of customer service. The key to any successful business is its people and our office is no different. The office is led by born-and-bred Bristolian Chris Hill who is a Member of the National Association of Estate Agents (MNAEA) and the Association of Residential Lettings Agents (ARLA). He is passionate about property having 30+ years industry experience and runs a total of eight branches in the area. Both Tim and George are both directors of Henleaze & Westbury-on-Trym and head up a large team split between the two offices. Between them and the rest of the team, they have 75 years' experience within Estate Agency and are both recognisable figures, having both grown up in the local area. As such, our team offers unrivalled knowledge of the region, extensive expertise across the local property market along with many of the team being Members of the National Association of Estate Agents (MNAEA).

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Henleaze office, from every platform, shown as written. First names only.

5/5

Google

Tim, Lorraine and the team at CJ Hole have been great during our recent house move. We bought using CJ Hole over 11 years ago and the experience this time around was smooth and effective. We were regularly kept up to date by Lorraine which we really appreciated. Thanks to the team.

Daniel · 18 October 2025

Agent replied · 18 October 2025

Daniel, it's been a pleasure to work with you both for a second time. And this time you bought and sold through us! We appreciate your custom and wish you all the very best in your wonderful new home. CJ Hole Team

5/5

Google

Tim, Lorraine and the team did a great job on a recent probate sale that I was engaged in. The team at CJ Hole were very helpful in driving the process and ensuring we did the best for the charities that were the beneficiaries of the estate.

Jon · 20 November 2025

Agent replied · 20 November 2025

Hi Jon, a great review, thank you. It was sad to hear the news of your friend's passing, a friend to us too. We were grateful to support the Estate. CJ Hole Team

5/5

Google

CJHole have been brilliant from start to finish with selling our property. Great local knowledge, professional good communication, and a great team especially in the Henleaze office. Wouldn't hesitate to use again or recommend to others. A big shout out to Lorraine who aided in making the experience less stressful and always kept us well informed.

Kirsty · 14 August 2025

Agent replied · 21 August 2025

Hi Kirsty, what a fab review - thank you! We're pleased you used CJ Hole for such an important transaction. Thanks again, CJ Hole Team

5/5

Google

I’ve been very lucky to have Lorraine from CJ Hole managing my case. I hadn’t moved house in about 20 years, so was really unfamiliar with the process. Lorraine right from the very beginning acted as the go-to person to help me understand …

Andrew · 20 November 2025

Agent replied · 14 November 2025

Hi Andrew, what a great way to describe our Senior Sales Progressor! She absolutely deserves this review and we're very happy to hear you've had her support right through from offer accepted to completion. We really do appreciate you leaving this review. Thank you. CJ Hole Team

5/5

Google

What can I say but first class support from Lorraine in managing what was an extremely challenging sale, due to a frustrating purchaser. At no time did she sway from anything but being professional and kept me updated at every stage. Selling a property is the easy part, but supporting the customer is vital as that's what you are paying for. Well done and thank you for doing a first class job.

Clive · 12 November 2024

Agent replied · 3 December 2024

Hi Clive - what a fantastic review! Great comments to read and we're pleased you got the service we aim to provide every single day. Thank you for leaving it. It means a lot. CJ Hole Team

5/5

Google

George and Lorraine were fantastic throughout house sale and continued with my house search. I would very much recommend working with them both. thank you!

Lottie · 6 March 2026

Agent replied · 20 March 2026

Lottie, this is great! Thank you for leaving such a positive review. CJ Hole Team

5/5

Google

Very professional and proactive estate agents. We had a solicitor from another firm who dragged her heels, and CJ Hole went above and beyond to chase her up on our behalf to keep things moving along. Lots of communication. Detailed feedback from viewings and ultimately a successful sale. Thank you.

Laura · 17 August 2026

Agent replied · 22 August 2026

Hi Laura, thank you so much for your kind and thoughtful review. We’re delighted to hear that you were pleased with the service you received from the team at CJ Hole. We understand how important it is to keep a sale moving, particularly when there are delays elsewhere in the process, so we’re very pleased that our proactive approach and regular communication helped make things easier for you. We're pleased to have helped you achieve a successful sale. CJ Hole Team

5/5

Google

CJ Hole were very good throughout the purchasing process. We saw multiple properties with them prior to putting in an offer on one, and everyone we viewed with was really nice and well informed. When we got into the purchasing process, our Sales Progressor, Kate, was absolutely fantastic. She kept us well informed throughout the process, was very responsive to our queries, and helped enormously in getting us over the line on a difficult purchase. We really couldn’t have asked for more from her - thanks Kate!

Calum · 21 April 2024

Agent replied · 23 April 2024

Calum, thank you for leaving such a glowing review - we really appreciate it. We hope you enjoy many happy years in your new home. CJ Hole Team

5/5

Google

I'd like to leave a very positive review for CJ Hole estate agents in Henleaze, particularly Kate who handled my recent property purchase. Throughout the entire process, Kate was incredibly helpful and professional. She was fantastic at keeping the sale moving forward. Her communication was excellent - she kept me informed of every step and was always available to answer any questions I had. What particularly impressed me was Kate's proactiveness. She anticipated any potential roadblocks and worked tirelessly to ensure a smooth and speedy completion. Thanks to her efforts, the entire buying process was completed much faster than I had anticipated. If you're looking for an estate agent in Bristol, look no further!

Sen · 23 March 2024

Agent replied · 27 March 2024

Sen, what an amazing review, thank you for leaving it! We're so pleased that you've been impressed with our customer service and particularly with Kate, who was your Sales Progressor throughout the process. Please recommend us to others! CJ Hole Team

5/5

Google

Our experience with Lorraine and the team and CJ Hole was outstanding. They maintained excellent communication, promptly addressing all our queries and concerns. Despite numerous challenges, their problem-solving skills and unwavering support kept the sale on track. Their meticulous attention to detail ensured a smooth closing, and their post-sale support exceeded our expectations. Highly recommended for anyone seeking a dedicated and proficient estate agent.

Maria · 26 November 2024

Agent replied · 3 December 2024

Maria, what a review! Thank you so much. We love to see the word 'outstanding' in customer's comments and we're so pleased to hear you will highly recommend us to others. Again, thank you for leaving such a fantastic review. Enjoy your new home. CJ Hole Team

5/5

Google

I had an absolutely fantastic experience buying my first home with CJ Hole, thanks to the incredible help of Lorraine. She was knowledgeable, patient, and supportive throughout the entire process, making a stressful experience feel smooth and straightforward. Her attention to detail and dedication truly made all the difference. I couldn’t recommend her and CJ Hole more highly!

Callum · 5 February 2025

Agent replied · 11 February 2025

Hi Callum, we're so pleased that we've been involved in your first experience of buying a home! We're also glad to hear that you will recommend us to others looking to get the same service and experience - thank you. Enjoy your new home! CJ Hole Team

5/5

Google

Sold our house and purchased both through CJ Hole. A really positive experience. Staff are all very friendly and communicative. A special thanks to Lorraine at the Henleaze / Westbury branch who was on top of the sale and purchase from start to finish. Always keeping us informed and the Solicitors in check. Couldn't have asked for more. Thank you.

Andy · 6 January 2025

Agent replied · 7 January 2025

Andy, thank you for leaving this review. We are pleased to hear you've had a positive experience with us and that you couldn't have asked for more! Just what we like to hear. Enjoy your new home, CJ Hole Team

5/5

Google

Our experience of purchasing our property through CJ Hole was nothing but positive, from the initial viewings to the actual move. Lorraine was so professional and patient, she updated us daily throughout the whole process, which was extremely helpful and reassuring as we were relocating from a different part of the country, throughout we felt we were kept in the loop. We'd highly recommend CJ Hole, we cannot speak highly enough of Lorraine & the whole team. Many thanks, Sarah & Derek Hart.

Sarah · 27 January 2024

Agent replied · 12 January 2024

Sarah, this is a glowing review, thank you. Lorraine appreciates the shout out too! We are pleased to hear you will highly recommend us. Enjoy your new home. CJ Hole Team

5/5

Google

I have had nothing but professional care and efficient service with Henleaze C J Hole. George was fantastic in his knowledge of the local area and helped in selling both my home and my parents home, and Lorraine tied it all together with patience and professionalism every time we spoke. Highly recommend C J Hole.

Susan · 4 March 2025

Agent replied · 5 March 2025

Susan - thank you! We appreciate this review so much. We appreciate also that you will highly recommend us! CJ Hole Team

5/5

Google

I have known Tim for over a decade, having purchased and sold several properties through him and his team in the area. No estate agent knows the local market better. I recommend Tim and his team whenever anyone asks. He’s patient, responds promptly, and an honest broker.

Craig · 3 June 2025

Agent replied · 4 June 2025

Craig, thank you for leaving the review. Much appreciated. CJ Hole Team.

5/5

Google

We have just bought our first home with the help of Lorraine. Shes been great. Very professional, friendly and always happy to answer any questions or queries we had. Thank you so much!

Will · 23 October 2025

Agent replied · 23 October 2025

Hi Will, we're pleased to hear that you've been helped by our Senior Sales Progressor throughout the buying process. As first time buyers, the relationship and contact you have with sales progression is valuable. A great review - thank you. CJ Hole Team

5/5

Google

We recently bought through CJ Hole Henleaze and they were so helpful throughout the conveyancing process keeping us informed and moving things forward. Would 100% recommend Lorraine and team.

Kate · 20 November 2025

Agent replied · 20 November 2025

Hi Kate, we thank you for saying you will 100% recommend us! We're pleased you've had a good experience - just what we wanted. Enjoy your new home. CJ Hole Team

5/5

Google

The team at CJ Hole at Henleaze have just helped my wife and I buy our new home. The entire process was managed brilliantly from start to finish. We can’t thank them enough for their tenacity and perseverance. We would highly recommend them if you were considering selling a property or of course looking to buy. Andrew & Julie

Andrew · 8 April 2026

Agent replied · 22 April 2026

Hi Andrew and Julie, thank you for the review. We're pleased to hear you had a great service from us. Great to know you will recommend us to others! Enjoy your new home. CJ Hole Team

5/5

Google

We have used Cj Hole for many years and are always impressed by their efficiency, speed, openness and their problem-solving skills.The use of a continuity coordinator is excellent and has saved many chains from collapse. I would thoroughly recommend Cj Hole especially Tim Pepper.

Sally · 28 May 2025

Agent replied · 30 May 2025

Hi Sally, this is a very nice review, thank you. We are so pleased that you keep coming back to us and we're happy to be your chosen agent. CJ Hole Team

5/5

Google

For some reason this review is insisting on using my Bedstretch company account (we make bed extenders), and as I can't find a way to change it, here goes .... we recently completed on a personal house sale with C J Hole Westbury office and I would like to commend all staff for their proactive work ethic (we were previously listed with another estate agent but to no avail) but especially Lorraine who very patiently acted as an almost daily go between between the buyer and myself throughout the sale process and we got there - whoopee - thanks Lorraine and CJ Hole

Bedstretch · 5 September 2023

Agent replied · 10 September 2023

Great review, thank you so much for leaving it. We appreciate your kind comments and we're glad you completed with us! CJ Hole Team

5/5

Google

CJHole, Henleaze office, have been amazing with selling our property. Lorraine has been so helpful, keeping us well informed and achieving to keep our stress levels low. …

Linda · 20 October 2025

Agent replied · 28 September 2025

Linda, sounds like you've had a great service from us! We appreciate the review and kind words - thank you. And you'll recommend us - perfect! CJ Hole Team

5/5

Google

What a pleasure it's been dealing with C.J.Hole. Dan Brandreth initially valued my house which soon sold for just £2.5k more than his estimation so pretty spot on. He was a very professional and extremely easy to get on with. Lorraine Banbury was the Senior Sales Progressor. She constantly kept me up to date and always had my best interest at heart - once again, extremely professional, very easy to work with and always easy to make contact with. Overall a great team and a pleasure to do business with.

Bill · 13 July 2023

Agent replied · 15 June 2023

Bill, thanks for the glowing review. We are very pleased to read you've had a great experience with us - it's what we aim to do. CJ Hole Team

5/5

Google

CJ Hole provided me with a first class service from the start to completion. George is an excellent assessor of the value of your property and was amazing at setting up viewings promptly and finding the right buyer. Lorraine then co ordinated the relevant parties through to completion with great diplomatic skills. The rest of the team were always available to answer questions and pass on messages. Selling a property is a stressful exercise and is very good to have a supportive agent that you have confidence in.

Hilary · 13 July 2023

Agent replied

Hilary, it's true to say we have a great team and we're pleased to read your review that backs us up on that - thank you. George, Lorraine and the CJ Hole Team.

5/5

Google

We recently purchased our new property with the help of CJ Hole. From the start they were incredibly professional and their communication was excellent, especially Tim who dealt with the sale from the beginning and then Kate who took on the management of the sale. If we decide to sell our property we will certainly be going back to CJ Hole to manage this as the process was incredibly easy. Thank you to Tim and the rest of the team for all that they did.

Patrick · 13 July 2023

Agent replied

Hi Patrick, we are so delighted to hear you would use our services again! Thanks for your kind review. Kind regards, CJ Hole

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Questions about CJ Hole Henleaze

How many reviews does CJ Hole Henleaze have?

CJ Hole's Henleaze office has 282 reviews across three platforms: 267 on Google, 3 on Facebook, 12 on allAgents.

What is CJ Hole Henleaze's rating?

CJ Hole Henleaze is rated 4.8 out of 5 across all 282 reviews, and 4.8 out of 5 on Google from 267 reviews.

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards: CJ Hole, Henleaze won Gold.

Where is CJ Hole's Henleaze office?

CJ Hole Henleaze, 108 Henleaze Road, BS9 4JZ.

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